Customer Reviews for Lapeer Self Storage
(Distribuidor de U-Haul del vecindario)

271 comentarios

500 Demille Rd   Lapeer, MI 48446

(810) 356-5165

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 5 p. m.
  • Dom.: cerrado
Horario especial
  • 11/27/2021: 9:00 a. m. - 3:00 p. m.
  • 12/11/2021: 9:00 a. m. - 1:00 p. m.
  • 12/24/2021: 9:00 a. m. - 1:00 p. m.
  • 12/25/2021: cerrado
  • 12/31/2021: 9:00 a. m. - 3:00 p. m.
  • 1/1/2022: cerrado

Show All Hours

Servicios en esta ubicación:

Contáctanos

(810) 356-5165

500 Demille Rd
Lapeer, MI 48446

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 5 p. m.
  • Dom.: cerrado
Horario especial
  • 11/27/2021: 9:00 a. m. - 3:00 p. m.
  • 12/11/2021: 9:00 a. m. - 1:00 p. m.
  • 12/24/2021: 9:00 a. m. - 1:00 p. m.
  • 12/25/2021: cerrado
  • 12/31/2021: 9:00 a. m. - 3:00 p. m.
  • 1/1/2022: cerrado

Show All Hours

  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Trevor is AMAZING!! Thank you Trevor. So kind, helpful!! Just one in a million. Thank You, DeAnn

THOMAS MICHAEL H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth F. 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT JOHN J. 
Clasificación:
4.0

First, I do not feel that the location had anything to do with the lack of maintenance to the equipment. The truck was poorly maintained and basically "beat up". At highway speeds, it shook severely. Obviously the tires badly need to be re-balanced. Otherwise, it ran and drove fine. Appearance wise, it was badly damaged all over the unit. The skirting was damaged on both sides and there were deep scratches on both sides of the truck. The truck was not clean in the interior. The windows were very dirty and while I realize that this is a truck, it wouldn't hurt to spend 30 minutes with some Windex and paper towel to clean it up a bit.

Brian P. 
Clasificación:
5.0

The unit I rented leaked and a bunch of my furniture and other items were ruined. And while I should have obtained insurance, I did not think I would have to be insured against the storage place itself. You would think for the money you pay, being dry would be one of the expectations.

WANDA L.  |  Overall Experience 
Clasificación:
3.0

Good transportation for moving a house. However keep in mind the roof leaks. We loaded the night before and has some water on our stuff the next day

Clark L. 
Clasificación:
4.0

El cliente no dejó un comentario.

GREGORIO C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Marleasha K. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALD MICHAEL D. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT ERNEST S. 
Clasificación:
4.0

El cliente no dejó un comentario.

SILVINO C. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDGAR REA P. 
Clasificación:
5.0

Very good experience. Very friendly and helpful person assisted me. ¡Gracias!

JOHN GERARD H. 
Clasificación:
5.0

The trailer was well maintained and mechanically sound. However, it was pretty dirty on the floor and the blankets gross.

RYAN B. 
Clasificación:
5.0

Arrived on short notice and the proprietor was very kind and helpful. She ensured everything was setup correctly before I departed with the trailer.

Marcus N. 
Clasificación:
3.0

Paid for dolly, but said didn't have any there.

SHAWN FAY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVIDALAN G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Crystal L. 
Clasificación:
2.0

I had called the u-haul guy told him I was going to be a little late because I had just only 2 people helping me move I couldn't help as I have health issues. I kept him informed the whole time what was going on he was getting mad at me told me I would have to pay triple if I didn't get there right now I'm 20 miles away he had charged me an extra 190.0

Beth W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey M. 
Clasificación:
5.0

El cliente no dejó un comentario.

NATALIE ANN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHORBEN CHAD C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cassandra F. 
Clasificación:
5.0

could be open earlier on weekends.

george B. 
Clasificación:
5.0

Sale rep was very friendly and helpful, thank you

MARCUS DANIEL B. 
Clasificación:
3.0

Location was closed on a weekday during normal business hours.

Robert W. 
Clasificación:
5.0

Very easy drop off.

LORI S. 
Clasificación:
4.0

My issues with my rental was I was not given the proper information as to where to pick up my rental. I went to the location on the email I was sent and it was not correct. Need to give customers updates

Paul P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael S. 
Clasificación:
5.0

Uhaul does not have a veteran discount, which is very upsetting!

JOHN MICHAEL R. 
Clasificación:
5.0

El cliente no dejó un comentario.

GERALD LEE W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Roger K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Alan S. 
Clasificación:
5.0

Thought I ordered a truck with ramp First I ordered smaller trick.when I knew there wasn't a ramp. Changed to one with ramp But when I got to location to move, opened back door and no ramp. Disappointed .

Kim A. 
Clasificación:
3.0

Get a bigger lot

William M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ronald S. 
Clasificación:
5.0

Keep the rental cost the same from Howell, MI to Lapeer, MI a $59 cost increase.

Thomas T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica N. 
Clasificación:
5.0

No improvement needed at this location.

MICHAEL JAMES S. 
Clasificación:
5.0

El cliente no dejó un comentario.

RONALD H. 
Clasificación:
4.0

Customer service person was excellent.

HOWARD JAMES D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashley G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert G. 
Clasificación:
5.0

nothing, trevor is very helpful

SCOTT RUSSELL L. 
Clasificación:
4.0

El cliente no dejó un comentario.

DONALD D B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mark W. 
Clasificación:
3.0

Inform customers beforehand of what is required when picking up through a mobile device

Hannah B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Derrek M. 
Clasificación:
5.0

Nice, friendly and welcoming... Very helpful and professional service. Thank you!!

Christopher F. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALLEN LEE B. 
Clasificación:
4.0

The mileage never had an option to upload

Timothy M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Adam L. 
Clasificación:
5.0

Ryan and Trevor are very knowledgeable, and offered suggestions for a successful move and storage afterwards. Definitely will recommend!

RICHARD PAUL S. 
Clasificación:
4.0

El cliente no dejó un comentario.

BLAKE C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Loren G. 
Clasificación:
5.0

Great service Staff was very accomidating and promt on service.

Jeromerobert S. 
Clasificación:
5.0

When doing the verification, calls for approval show up as spam risk so people don't answer.

Justin R. 
Clasificación:
4.0

The technician was very helpful, professional, and polite. It was a good experience.

Didrik K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Paul D. 
Clasificación:
4.0

Everything went as well as it could of in and out in 10 minutes

MICHAEL ANTHONY D. 
Clasificación:
1.0

El cliente no dejó un comentario.

KERRI L. 
Clasificación:
1.0

Rude rude rude

KERRI L. 
Clasificación:
1.0

We should never have been given this trailer as it was not road worthy.

Denise S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Scott C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Phyllis M. 
Clasificación:
5.0

El cliente no dejó un comentario.

brad L. 
Clasificación:
5.0

Person that handled us was very friendly and easy to work with.

GENE ALAN B. 
Clasificación:
4.0

Everything was good.

Mark H. 
Clasificación:
3.0

Confused on drop off protocol because I had trouble accessing the app. However once I spoke briefly with and employee and then someone on the phone they were able to assist me through the process of returning without the phone. Very helpful and pleased with experience

COURTNEY FAWN C. 
Clasificación:
3.0

The seal around the windshield was broken, got to stop and buy tape to fix it. We had to drive 10 hours in a very loud truck. It sounded as though a window was down doing 70 down the expressway. Radio has to be on highest volume to even start to hear it.

Tamara B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amanda G. 
Clasificación:
3.0

I would not recommend Uhaul.

VICKIE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian H. 
Clasificación:
1.0

Did not give me the truck I requested. Did not include the Furniture Pads and Dolly I requested. The Truck they gave me was not in the lot and I had to choose a different one. This site is a shit show and returning this truck was impossible. I will NEVER use u-haul again, I'd rather pay extra for some other rental company.

Daniel S. 
Clasificación:
5.0

El cliente no dejó un comentario.

howard D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pam C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lance V. 
Clasificación:
5.0

The U-Haul app doesn't work, would be a powerful tool if it did.

James P. 
Clasificación:
5.0

El cliente no dejó un comentario.

LeAnn G. 
Clasificación:
5.0

Lock down hasps were all rusted and very hard to function . Probably have not been oiled in years . Very frustrating when working in bad weather .

Glen P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jaclyn W. 
Clasificación:
5.0

El cliente no dejó un comentario.

James P. 
Clasificación:
3.0

Fix the 24/7 sharing app. I had to call to return the truck. The app crashed when I picked it up. When I returned it it would not let me put the return mileage in.

Jeremy M. 
Clasificación:
3.0

Was not happy that we were told to have the truck returned by 9 AM the 26th of March and we had to do a night time drop off because people were working, so it was dropped the night of the 25 and we were charged for an extra day?

TENA D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kaylee K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathryn W. 
Clasificación:
5.0

I wanted to rent a van, but I couldn't because I don't have a credit card. Thanks.

Diana M. 
Clasificación:
5.0

Seat was a little uncomfortable. Needs to go back a little further.

Dwight H. 
Clasificación:
5.0

Nothing. Everything was great

Robert Z. 
Clasificación:
5.0

Excellent customer service

Kevin H. 
Clasificación:
5.0

Ryan was knowledgeable and very helpful with my needs. Ryan took the time to explain what would work best for me traveling 1300 miles to my new home. Ryan was pleasant and thoughtful..... Thank you Ryan.

ROBERT D. 
Clasificación:
5.0

Just keep doing what your doing, no complaints

Steven M. 
Clasificación:
5.0

It was great that they accommodated me and supplied a truck of a larger size for the same price. I was glad to have reserved it days in advance, otherwise it would have been an issue and unavailable.

Gretchen V. 
Clasificación:
5.0

Computer authorization issues on that day , but it all worked out ok.

Terry L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin M. 
Clasificación:
2.0

How bout have someone there when you tell customers there will be so I don't have to waste time getting my money back

johnna L. 
Clasificación:
3.0

The check-out process was slow due to computer problems.

jay C. 
Clasificación:
4.0

El cliente no dejó un comentario.

dan S. 
No se han enviado comentarios para esta ubicación.

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