Comentarios de los clientes para Lapeer Self Storage

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Lapeer Self Storage

Clasificación general:

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RICHARD PAUL S.
Clasificación:

Ryan and Trevor are very knowledgeable, and offered suggestions for a successful move and storage afterwards. Definitely will recommend!

BLAKE C.
Clasificación:

El cliente no dejó un comentario.

Loren G.
Clasificación:

El cliente no dejó un comentario.

Jeromerobert S.
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Great service Staff was very accomidating and promt on service.

Justin R.
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When doing the verification, calls for approval show up as spam risk so people don't answer.

Didrik K.
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The technician was very helpful, professional, and polite. It was a good experience.

Paul D.
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El cliente no dejó un comentario.

MICHAEL ANTHONY D.
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Everything went as well as it could of in and out in 10 minutes

KERRI L.
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El cliente no dejó un comentario.

KERRI L.
Clasificación:

Rude rude rude

Denise S.
Clasificación:

We should never have been given this trailer as it was not road worthy.

Scott C.
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El cliente no dejó un comentario.

Phyllis M.
Clasificación:

El cliente no dejó un comentario.

brad L.
Clasificación:

El cliente no dejó un comentario.

GENE ALAN B.
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Person that handled us was very friendly and easy to work with.

Mark H.
Clasificación:

Everything was good.

COURTNEY FAWN C.
Clasificación:

Confused on drop off protocol because I had trouble accessing the app. However once I spoke briefly with and employee and then someone on the phone they were able to assist me through the process of returning without the phone. Very helpful and pleased with experience

Tamara B.
Clasificación:

The seal around the windshield was broken, got to stop and buy tape to fix it. We had to drive 10 hours in a very loud truck. It sounded as though a window was down doing 70 down the expressway. Radio has to be on highest volume to even start to hear it.

Amanda G.
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El cliente no dejó un comentario.

VICKIE W.
Clasificación:

I would not recommend Uhaul.

Brian H.
Clasificación:

El cliente no dejó un comentario.

Daniel S.
Clasificación:

Did not give me the truck I requested. Did not include the Furniture Pads and Dolly I requested. The Truck they gave me was not in the lot and I had to choose a different one. This site is a shit show and returning this truck was impossible. I will NEVER use u-haul again, I'd rather pay extra for some other rental company.

howard D.
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El cliente no dejó un comentario.

Pam C.
Clasificación:

El cliente no dejó un comentario.

Robert G.
Clasificación:

El cliente no dejó un comentario.

Lance V.
Clasificación:

El cliente no dejó un comentario.

James P.
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The U-Haul app doesn't work, would be a powerful tool if it did.

LeAnn G.
Clasificación:

El cliente no dejó un comentario.

Glen P.
Clasificación:

Lock down hasps were all rusted and very hard to function . Probably have not been oiled in years . Very frustrating when working in bad weather .

Jaclyn W.
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El cliente no dejó un comentario.

James P.
Clasificación:

El cliente no dejó un comentario.

Jeremy M.
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Fix the 24/7 sharing app. I had to call to return the truck. The app crashed when I picked it up. When I returned it it would not let me put the return mileage in.

TENA D.
Clasificación:

Was not happy that we were told to have the truck returned by 9 AM the 26th of March and we had to do a night time drop off because people were working, so it was dropped the night of the 25 and we were charged for an extra day?

Paul B.
Clasificación:

El cliente no dejó un comentario.

Kaylee K.
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El cliente no dejó un comentario.

Kathryn W.
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El cliente no dejó un comentario.

Diana M.
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I wanted to rent a van, but I couldn't because I don't have a credit card. Thanks.

Dwight H.
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Seat was a little uncomfortable. Needs to go back a little further.

Robert Z.
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Nothing. Everything was great

Kevin H.
Clasificación:

Excellent customer service

ROBERT D.
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Ryan was knowledgeable and very helpful with my needs. Ryan took the time to explain what would work best for me traveling 1300 miles to my new home. Ryan was pleasant and thoughtful..... Thank you Ryan.

Steven M.
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Just keep doing what your doing, no complaints

Gretchen V.
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It was great that they accommodated me and supplied a truck of a larger size for the same price. I was glad to have reserved it days in advance, otherwise it would have been an issue and unavailable.

Terry L.
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Computer authorization issues on that day , but it all worked out ok.

Justin M.
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El cliente no dejó un comentario.

johnna L.
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How bout have someone there when you tell customers there will be so I don't have to waste time getting my money back

jay C.
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The check-out process was slow due to computer problems.

dan S.
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El cliente no dejó un comentario.

Greg G.
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El cliente no dejó un comentario.

Thomaslynn B.
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Lapeer location was excellent, once I got there! I was supposed to pick up the unit in Grand Blanc but the 2 units they had were broke, so I had to drive 50 miles extra round trip to pickup and return a unit. Not to mention the extra time it took.

Stuart E.
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El cliente no dejó un comentario.

Scott T.
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El cliente no dejó un comentario.

Michaelfred S.
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El cliente no dejó un comentario.

howard D.
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The dispatcher was very friendly and professional.

Michael P.
Clasificación:

I forgot to mention that the tires are well worn and need to be replaced. Having a Commercial Drivers License (CDL-A) and in my opinion, these car transports should be equipped with electric brakes on one of the axles. By not having electric brakes puts more braking effort on the tow vehicle especially in an emergency braking situation.

John E.
Clasificación:

All aspects were outstanding.

Michael P.
Clasificación:

The staff was excellent and very knowledgeable and courteous and I learned something new that I never knew before. I have rented the car transport several times before and I never knew that there was a wide model available and I was concerned because the particular vehicle that I needed to transport had large factory oversized tires and it fit perfectly so now I know when I need to get it again I need to specify that I need the wide model if I'm going to tow that vehicle again.

Chandlerrichard S.
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We have rented a few times at this location and each person has been helpful.

Timothy C.
Clasificación:

El cliente no dejó un comentario.

Craighoward C.
Clasificación:

Friendly, fast service

Jaron M. | Reservation |
Clasificación:

Everything was good

bonnie T.
Clasificación:

Drop off service was a breeze

bruce T.
Clasificación:

El cliente no dejó un comentario.

STEPHEN S.
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People were polite.we rented a car dolly. The right light had some light bulbs burnt out but functioning and legal. The rachet straps were hard to work needed lube. We had to change drop off location 3 times it was no hassle i would do it again. I lubricated the ratchets before i returned it because that's the way my parents raised me!

Marsha O.
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The option to rent on a Sunday with needing to get the code for key box took us over a half an hour. We had to reload all the information we had put in when requesting the uhaul

Joseph B.
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El cliente no dejó un comentario.

David T.
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El cliente no dejó un comentario.

Alexis H.
Clasificación:

El cliente no dejó un comentario.

Mark D.
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The entrance to the place is very small and I was blocking the entrance/exit to other vehicles. There also isn't much room to maneuver backing trailers. Nobody came out to assist with unhooking trailer.

Terry L.
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Very pleasant people and experience over all.

Harold F.
Clasificación:

El cliente no dejó un comentario.

Heidi W.
Clasificación:

El cliente no dejó un comentario.

TROY B. | Reservation |
Clasificación:

Went smooth.

Don M.
Clasificación:

El cliente no dejó un comentario.

Doug R.
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I have absolutely nothing negative to say about the rental experience! The young lady that worked with me to accommodate my schedule was a pleasure to work with.

barbara B.
Clasificación:

El cliente no dejó un comentario.

sarah H.
Clasificación:

El cliente no dejó un comentario.

Craig S.
Clasificación:

El cliente no dejó un comentario.

Mike H.
Clasificación:

Waked in asked for a 15' truck, one way out of Denver, on my fly date. 2min. I had forms, receipt, maps, all set with an email info. and web site. I finished my drive, gassed up the truck, dropped it off after hours with keys in the drop box, (never got paper work from denver) the next day went in picked up my return paper work and was finished, with uhaul..........

Scarlet C.
Clasificación:

El cliente no dejó un comentario.

GERALD H.
Clasificación:

El cliente no dejó un comentario.

Nathaniel E.
Clasificación:

The original drop off location was not open on Tuesdays so I had to find another last minute, would have been nice to know that when I was selecting at the pick up.

Charles H.
Clasificación:

Very friendly staff. Clean, good running vehicles. Will rent here again

Laura R.
Clasificación:

They unhook it for me , so I didn't have to go in the cold weather !!!

Jodi K.
Clasificación:

El cliente no dejó un comentario.

Gregory k. | Reservation |
Clasificación:

There was an issue with my assigned unit being taken by another person who took the wrong unit. This issue was corrected the next day, but it was an inconvenience as I had to store items elsewhere.

Rob E.
Clasificación:

Nothing Keep doing what you are doing

Aaron S.
Clasificación:

El cliente no dejó un comentario.

Steven B.
Clasificación:

Ordered trailer with 1 dozen furniture pads 8 days in advance. I got there they only had 2. Your web site doesn't transfer destination location. I told one, she picked another. Chains long enough to reach front bumper but hooks too small for for my fab story hitch. Lighting harness to short. No crank to raise and lower tongue of trailer. Girl wanted to know all the specs of my hitch, but you ding dongs don't print ball size on your trailer and girl did not know. Trailer world well though and drop off in Escanaba ward great.

MELISSA L. | Reservation |
Clasificación:

I reserved a 10 x 10 unit online. When I got there to move in they did not have the unit I reserved. They also could not find record of the transaction in their system.

lawerance G.
Clasificación:

El cliente no dejó un comentario.

Rogllyn P.
Clasificación:

El cliente no dejó un comentario.

Linda M.
Clasificación:

El cliente no dejó un comentario.

ron L.
Clasificación:

Very professional and courteous staff.

John M.
Clasificación:

El cliente no dejó un comentario.

Teresa M.
Clasificación:

El cliente no dejó un comentario.

Lucy V.
Clasificación:

El cliente no dejó un comentario.

mathew V.
Clasificación:

El cliente no dejó un comentario.

Kelly V.
Clasificación:

El cliente no dejó un comentario.

Russ B.
Clasificación:

Was told if we had truck back by 3:00 pm it would be a one day charge. Busted but to get back at 2:33 pm next day and was charged and extra 40:00 dollars and sales rep said couldn't do any thing about it it was all by computer. Very unhappy about being told one thing then being charged another. Seem quite a scam Russ Baxter

Josh I.
Clasificación:

By far the best truck rental business I have ever gone to. The gentleman at the desk was very nice and exceeded any expectations I had. The truck was so clean and detailed I was almost afraid to drive it and mess it up. All in all a fantastic experience!

pam R.
Clasificación:

Everyone we worked with was very nice and helpful throughout the rental process. Pam

Ronald W.
Clasificación:

El cliente no dejó un comentario.

Rena S.
Clasificación:

Fast friendly service! I have already recommended them to my family and friends.

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