El cliente no dejó un comentario.Susan C.
Customer Reviews for Lake Murray Self Storage
(Distribuidor de U-Haul del vecindario)
Columbia, SC 29212
(I -26 Irmo)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun.: cerrado
- Mar. - sáb.: 8 a. m. - 2:30 p. m.
- Dom.: 8 a. m. - 12 p. m.
- 5/23/2022 - 5/30/2022: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.gary G.
El cliente no dejó un comentario.Paul P.
There was a last minute change in my pickup location. UHaul called me to advise of the change. I was driving and asked that they email me the location information. Well, I didn't get that email BUT fortunately the new location called me to ensure I knew where to pick up the truck from.Susan P.
Trailer looks very old, rusted wheel, friends following me said all lights not working. Website rerouted me to this location although I changed to a more familiar location several times.ALEX R.
El cliente no dejó un comentario.Paula A.
El cliente no dejó un comentario.Samuel J.
The agent was professional, friendly, and helpful. She made the process easy and enjoyable. I will definitely rent from her store again.Wayne S.
El cliente no dejó un comentario.STEVEN W.
Ashley was super helpful throughout the whole process. Much appreciated!!Ashley B.
El cliente no dejó un comentario.rob H.
El cliente no dejó un comentario.WILLIAM O.
Very friendly and competent staff here.Deborah D.
El cliente no dejó un comentario.MARY W.
The young lady running this place was hands down the best experience with uhaul, I have ever had. She called me twice to keep me up to date with the truck. I will only go here from now on for uhaul rentals.ryan F.
Ashley was amazing! Very knowledge and helpful with all the questions. Most importantly, she was so polite and kind! We need more of that in today's world. Thank you Ashley! We'll be back because of youANGELA S.
El cliente no dejó un comentario.richard J.
There was a lot of play in the steering wheel, maybe needs to be checked out. I was told I would get 40 miles free and was charged for the full amount. Ashley from Lake Murray Uhaul told me that Tim from Home Town Motors had given me 40 miles free because the truck was over 20 miles away for pick up. Contract # 93789568MARY C.
Sales person very nice. Office smelled badly of cigarette smoke. No smoking while I was in there, but very heavy smell. Most people may not notice, but I am very sensitive to cigarette smoke. Again, sales rep was very nice and helpful. I would return again if I need another trailer.KENNETH H.
El cliente no dejó un comentario.Lyubomir K.
She did a great job of trying to smooth things over from the terrible reservation experience.ROBERT B.
Truck cab had dog hair in it, and the passenger cab window had dog slobber and nose prints all over it.JAMES M.
El cliente no dejó un comentario.adam B.
El cliente no dejó un comentario.THOMAS M.
Amazing staffMax G.
El cliente no dejó un comentario.XENIA L.
El cliente no dejó un comentario.joshua F.
El cliente no dejó un comentario.STEVEN M.
Great experience!Scott S.
All goodJOHN B.
El cliente no dejó un comentario.Kurt L.
El cliente no dejó un comentario.ROBIN B.
Amazing managerMICHAEL M.
Outstanding managerMICHAEL M.
El cliente no dejó un comentario.ROBERT C.
Could not easily identify the location!John S.
El cliente no dejó un comentario.Ana J.
El cliente no dejó un comentario.mike M.
El cliente no dejó un comentario.LAURA L.
Nothing. Ashley was amazing and was easy to work with. I loved the experience.MATTHEW R.
Had a great experience. I called to confirm the reservation and my phone call was answered promptly. When I arrived I was ready to go with my rented trailer attached in about 15 minutes. Absolutely no complaints.James W.
El cliente no dejó un comentario.RONALD A.
Great experience!RODNEY L.
El cliente no dejó un comentario.MARIA B.
The woman who helped me was awesome! Courteous, helpful, knowledgeable and everything you need and would expect from a customer service representative. I would recommend this location to anyone looking for a UHaul in any capacity.JOHN S.
Ashley was super to work with, informative and very accommodating for our needs.CHARLES B.
El cliente no dejó un comentario.ron B.
Dealer was very nice but truck was not clean, had blankets and equipment in back that had not been checked in (per dealer statement) although she did allow me usage of blankets because they were not in her inventory. Battery light flickered continuously, other dashlights came on during use, truck totally died on trip to return trip to facility. Had to abandon and call dealer to come retrieve. She told me to leave key above visor. They reversed my charges so I thought I got a refund for the breakdown but they recharged the full amount.JACOB B.
El cliente no dejó un comentario.JOHN C.
Super helpful staff!!!MICHAEL S.
Ashley was super to work with. Very accommodating and customer focused. We will rent from her again and recommend this business.THOMAS H.
Keep up the good work. God's blessing be upon U.BRIDGETTE K.
El cliente no dejó un comentario.LARRY T.
Nothing against the place I picked up the trks. But they had a note in the system from uhaul that changed my pick up location with no option of changing it. It moved pick up location from 5 minutes from my house to 20 minutes away. When I got there they had no dolly â€œI reserved 2â€. The lady did her best and located the dollys but I had to drive to another location to get them. Uhaul places are on every corner in SC. My question is why I had to drive 20 minutes when there were 5 trks 5 minutes from my house and then have to go somewhere else for dollys. Not to mention they originally had me picking up the 2 trucks at 2 different places.SCOTT C.
We dropped off after hours. Although the process on your phone was very intuitive...it was lengthy. Not everyone would be able to go through these steps and now I have to call the facility to make sure they got everything ok...DAVID G.
Need to be able to drop off closer to my home.PRESTON H.
Ashley, the property manager, was as helpful as she was friendly. Very efficient and made this rental experience great! Will definitely use her & U-Haul again for my next requirement. THANKS ASHLEY!JACK S.
El cliente no dejó un comentario.RONNIE J.
El cliente no dejó un comentario.STEPHEN C.
El cliente no dejó un comentario.ELLUS B.
El cliente no dejó un comentario.BRUCE P.
El cliente no dejó un comentario.GEORGE H.
El cliente no dejó un comentario.christopher P.
With no one on site, be prepared to do a lot of pictures and paperwork yourself and learn the process. Though UHaul suggested the process would take 10 minutes, it took me over twice that.James R.
El cliente no dejó un comentario.Bradley R.
El cliente no dejó un comentario.DOUG R.
I will never rent a U-haul from anyone except Ashley! She has been so good to us so many times. This is our fourth move and she has seen us through 3. She is excellent!MOREY W.
Very friendly staffGERRY C.
El cliente no dejó un comentario.Peter R.
Ashley went all out to make this so easy. Everything went so smooth, especially since I was so stressed out over this move. Thank you thank you AshleySUZAN M.
El cliente no dejó un comentario.Brett G.
El cliente no dejó un comentario.VINCENT M.
El cliente no dejó un comentario.WILLIAM D.
El cliente no dejó un comentario.DONNA B.
El cliente no dejó un comentario.joseph D.
El cliente no dejó un comentario.BEVERLY P.
The owner and staff are AWESOME!!! Very helpful and friendly. I live over 30 minutes from the location and forgot to lock the back of the truck with a dolly and pads in the back. The owner took care of it on a day when the office was closed, which was huge as we were exhausted from multiple days of moving our stuff. Also, one of the few locations open on Sunday!!! Highly recommend this store.ARLEN A.
El cliente no dejó un comentario.Anthony R.
Ashley was great! She gave me her cell # in case I had any questions even after hours which I did and she gave me great advice throughout my rental as I had to change my plans. I highly recommend speaking with Ashley at Lake Murray Self Storage 803-781-8001.CHARLES W.
El cliente no dejó un comentario.ERIC J.
El cliente no dejó un comentario.ROBERT U.
No one was there to helpMatthew H.
El cliente no dejó un comentario.Andrew D.
El cliente no dejó un comentario.Jonathan H.
El cliente no dejó un comentario.Stephen L.
El cliente no dejó un comentario.sam H.
El cliente no dejó un comentario.WESLEY B.
El cliente no dejó un comentario.Wesley B.
I rented a truck in Daytona and reserved a car transport in SC Conformation # 98090323 So, after driving 5 Hours I get to where my car transport should me and it's not there. So they send me 12 miles away to get the transport at another U haul and they are Closed. You guys cost me 3.5 hours and 70 Miles. You should never hold anything for a customer unless it is physically there. A customer dosen't want to here, well the other person didn't bring it back . How does that help me. I use u guys all the time and unless I get compensated I will never go backAnthony G.
Ashely at Your Neighborhood Uhaul, 1827 Lake Murrary Blvd., Columbia, SC, has excellent professional skills in customer care.Kimberly C.
Ashley was very helpful got me on my way very quick , and answered all of my questions! I highly recommend going to her for your uhaul needs!MARCIA LYNN M.
El cliente no dejó un comentario.SAMUELMARVIN F.
The lady who checked us in was great she was very helpful! Great customer service!ANDREW R.
El cliente no dejó un comentario.AMANDA W.
Very prompt and courteous! Great and easy experience.Jon F.
Great experience! Will use them again!Christian A.
Had some water damage need to know what to do?Dana E.
El cliente no dejó un comentario.JOSEPH B.
Staff is EXCEPTIONAL!!!!CHARLES C.
El cliente no dejó un comentario.DAVID T.