El cliente no dejó un comentario.HADI Z.
Customer Reviews for Laguna Self Storage LLC
(Distribuidor de U-Haul del vecindario)
Laguna Beach, CA 92651
(On Laguna canyon rd right next to the Laguna Beach animal shelter)
Servicios en esta ubicación:
Horarios de la ubicación
- Lunes a sábado:
9 a. m. - 1 p. m. / 1:30 p. m. - 5 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The back was fairly dusty, needed some vacuumingRYAN B.
El cliente no dejó un comentario.ROBERT O.
This location and employees are very helpful and friendly. Dealing with roadside service was a nightmare. I got a flat tire. My husband had to take time away from his work to change the tire. Or we could have waited the estimated 45 minutes for a call back to talk to someone to schedule roadside service. Who knows how long it would have taken someone to actually get to us. We were on a tight time frame so and delay was a problem.PEGGY H.
El cliente no dejó un comentario.Robert K.
This is the 2nd time I have used a truck from here. The staff is super friendly and helpful. I love this location and staff.Noel H.
The staff here is super friendly and helpful. This is an awesome place and great people. Super easy.NOEL H.
Super staff! Pleasure to work with! Best U Haul experience that I have had!David L.
Such a great positive experience. Would definitely recommend renting from this location.SEAN G.
El cliente no dejó un comentario.JEFFREY M.
El cliente no dejó un comentario.Gary M.
Great guys always helpful and professional.Stephen K.
Best U-Haul location in the area.DERRICK L.
El cliente no dejó un comentario.Mohammad T.
El cliente no dejó un comentario.SHAWN M.
Excellent customer service and communication by Mike. Very aware of clients and wait time and details. Very helpful.Lori B.
Very pleased with the service at this location!!DEAN L.
The customer service representative that graded us upon return was over and above expectations. So kind accommodating super positive.Paul H.
El cliente no dejó un comentario.Steve M.
El cliente no dejó un comentario.Edward C.
Friendly staff. Excellent service. Fast and friendly. I will rent again.DERRICK L.
Michael, was awesome. He helped make my experience amazing. First time I have ever moved by myself, and rented a truck. Grateful! Meg HMegan H.
El cliente no dejó un comentario.sue C.
Professional service and very fastandrew J.
Change the opening hours on the website. It stated open till 6:00 pm, but was closed at 5:00. Mike was very helpful the next morning over the phone, so it was not an issue.Nynke F.
Excellent customer serviceNicole C.
Friendly and efficient service.Dirk D.
The staff was very helpful and professional. I was worried that they would close before we were done unloading but I was reminded that we could do a drop off anytime. This information was very helpful.Guadalupe S.
Rented a van from Laguna canyon location. Service was great and very east experience. Van was in great condition. GraciasBRIAN S.
Friendly and efficient. Great team.SCOTT G.
In house agent was extremely helpful and very accommodatingJOANNE G.
El cliente no dejó un comentario.Larry L.
Nothing to be improve very friendly and helpful people! Will keep coming backJUAN J.
We were told that we would have 2 days from time of rental to turn in the truck and we didn't provide a drop off location yet we were charged $71 for a late fee?! We rented it on Sunday and returned it late Monday night at 7PM.Kasey K.
El cliente no dejó un comentario.MATTHEW K.
El cliente no dejó un comentario.Paul R.
El cliente no dejó un comentario.Dominic T.
El cliente no dejó un comentario.Dana K.
The team at Laguna Beach Self Storage is the best. Always friendly, efficient, and no upsell. I have worked with them about five times now for everything from my move to odds and ends, and it's been the same stellar service each time.SCOTT G.
El cliente no dejó un comentario.Dermot B.
El cliente no dejó un comentario.Michael H.
Great Service!Dina W.
Love this spot. Very friendly staff and management in Laguna Canyon. Highly recommend for moving needs and they have storage.Matthew K.
The personnel were very helpful and attentive. The facility is not super conducive to getting a trailer in and out of! What I don't understand is we have put in a request for a one way trailer rentalâ€¦and according to Uhaul, we won't know if we can get one until a day or two before the move? Kind of difficult to plan on that â€œhopeâ€ when we have escrow closing.Ronald V.
Very friendlyBITA F.
El cliente no dejó un comentario.Habib H.
Always a great experience at this locationjohn M.
El cliente no dejó un comentario.Luan T.
Great service from on-site representativeCynthia K.
The best customer service, hands down. Always friendly and efficient. Probably my 6th rental or more with them. They make it so easy. ¡Gracias!Scott G.
El cliente no dejó un comentario.MARK W.
Very professional and fast.Brian O.
El cliente no dejó un comentario.MATTHEW K.
Had issues with my card & they still were very accommodating and nice. Even the next day at drop off, they took the key & I was in my way in seconds. Great experience.Ashley R.
El cliente no dejó un comentario.Ron D.
The man helping me was fantastic!LAUREN D.
El cliente no dejó un comentario.ZOHRA M.
El cliente no dejó un comentario.LYLE T.
Great customer service. I have used those location around 5 times and every time has been wonderful.SCOTT G.
El cliente no dejó un comentario.Steve M.
El cliente no dejó un comentario.EDWARD J.
A really nice operation. Can't think of much to improve.STEPHEN S.
El cliente no dejó un comentario.VANESSA A.
El cliente no dejó un comentario.LEN S.
El cliente no dejó un comentario.Bryan H.
El cliente no dejó un comentario.mingle P.
El cliente no dejó un comentario.Nicholas C.
Excellent service and brand new Cargo VanMangesh P.
Smooth rental with no problems at all. Great service here.Michael Y.
Is a little hard to get in and out of with the road traffic and small site. Nothing that really impacts the rental, just some notes for difficulty for anyone else lookin to rent/return from this location.Paul M.
El cliente no dejó un comentario.laura P.
This was by far the best rental experience we've ever had! Mike was extremely helpful, courteous and attentive. The service he provided was exceptional. We found our new u-Haul location; we won't be going anywhere else! Thanks, Mike!Manuel T.
El cliente no dejó un comentario.Robert D.
Is not setup well for trailers. Other than that it is a nice locationKen H.
El cliente no dejó un comentario.Vivek J.
El cliente no dejó un comentario.PUNEET K.
El cliente no dejó un comentario.Jennifer H.
Exceptional service from the two men handling the reservations. Great communication and follow up.LISA H.
El cliente no dejó un comentario.CHRISTOPHER H.
The employees ensured that all my needs and wants were met. The truck was ready in a timely basis and ready to go.GREGORY D.
When making the reservation it said that a rep would be in contact with me before 6pm the night before to confirm truck and pick-up location. This never happened. I called the customer support line at 8pm and was told everything was fine with my selected rental and pickup location/time. Maybe a better thing to say is that if there is any problem with your selected rental/pick-up location that a rep will be in touch with you by 6pm the night before.THOMAS H.
El cliente no dejó un comentario.BABAK H.
The drop off went seamlessly! Thank you!!KIMBERLY P.
El cliente no dejó un comentario.DONNA B.
Excellent service by local staffMichael R.
El cliente no dejó un comentario.ROBERT M.
Elevator needs to be in working orderGREG D.
Very personal attention! Local feel for LagunaROBERT O.
The employee at this location actually care for the customer. He called me to make sure that I will return the truck on time at his location because other customer have a reservation and need the truck.Anthony B.
Not a thing. The guy at Laguna Beach Canyon Road location was terrific.ANDREW L.
El cliente no dejó un comentario.Darren G.
El cliente no dejó un comentario.Steven P.
El cliente no dejó un comentario.RONALD M.
Great experience!DENNIS S.
Easy checkout. Courteous service.WILLIAM S.
The driveway is small and not very visible. I missed it and had to turn around.Steven K.
El cliente no dejó un comentario.ALVARO V.
We didn't know where the drop box was so we had to put it in the lock box drop off. It would've helped a bit if the details in the instructions told us this instead of telling us to put it in the nonexistent orange box.JASMIT S.
Nothing! It was perfect! 10/10, Bookmarked the location and will be coming back for all my future truck rental needs.NADAV A.
El cliente no dejó un comentario.Gregory P.