Comentarios de los clientes para La Chiquita

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de La Chiquita

Clasificación general:

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brian K.
Clasificación:

nothing, very professional and accomadating...

Jennifer K.
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El cliente no dejó un comentario.

Gregory M.
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El cliente no dejó un comentario.

joanne E.
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El cliente no dejó un comentario.

tedros M.
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This location needs to be investigated. He added over a hundred and ten miles to the miles out. He took advantage that I didn't ask what milage the truck was at when I took it. But I quickly checked right after I took it and never thought that he added that much miles on the paper I signed. I know there's nothing I can do at this point because I signed the miles out but I'm sure some one else is going to complain about similar behavior by this location in the future. I just can't believe someone who barely speaks English played me like that. I hope the money he stole from me destroys his business.

Alesha J.
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My u haul was suppose to arrive at 2pm and it didn't arrive until 4:30pm

TOD R.
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El cliente no dejó un comentario.

Cortney C.
Clasificación:

The cashier was gonna charge me an extra 100$ for using cash?! And my debit card didn't work in thier machine? I had to use my 3 rd option of payment on my credit card; deposit, and transfer money later :( the truck was dirty and park in an area hard to get out :(

Benjamin T.
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Great customer service! Unexpected dealer location, but very helpful and phenomenal service.

Monica A.
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El cliente no dejó un comentario.

marni O.
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El cliente no dejó un comentario.

Trudy C.
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El cliente no dejó un comentario.

Robert C.
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Have your technician offer help and not assume people can back up the trailer without help and disconnect. My wife took the trailer in and was less experienced in driving it. Also, my wife asked for a receipt and she wasn't given one. He said you're all taken care of and it took somebody to call on the ninth day from U-Haul Los Angeles to ask why we haven't returned The trailer. That's not good.

STEVE B.
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El cliente no dejó un comentario.

Terry P.
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El cliente no dejó un comentario.

Taffy D.
Clasificación:

I would not recommend using the Uhaul number to make reservations. It appears that it was all for not, since when I showed up the location had no reservation for me. I even pre-registered that morning to ensure I had a quick pick up. Instead I had to start all over from the beginning. I had hired moving help and was late getting to the location with the truck to start the move. Not happy with Uhaul the website and it's lack of communication with the actually service providers.

Jorge B.
Clasificación:

No one answered the phone during business hours. The uhaul is in a taco restaurant /madiet. The same guy doing the uhaul was checking out his resultant clients making me stand and wait to be taken to the truck after doing the paperwork so he could help those people. I asked questions about returning the truck at a different location and he gave me 2 different quotes with a $20 difference. When I tried to get clarification on the price he seemed to be confused as well. Last but not least he changed the time when we had to return the truck from 5pm to 3pm without telling us. I only found out after looking at the paperwork. So we ended up having to hurry up and skip moving our last load because I kept calling the location and no one would pick up. I will unfortunately never rent from uhaul again after being faithful for 11 moves to uhaul and having this be the 3rd time we get screwed over in a row I can't anymore. Not trying to be dramatic just giving honest feedback.

Sam G.
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El cliente no dejó un comentario.

Jake N.
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El cliente no dejó un comentario.

Stephen P.
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Nice service provided. It's a convenience store that provides rentals. Nice young guy did the hookup. I was in and out in 15 minutes. All is well.

Roberta D.
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The drop off place was a small grocery store. They would stop helping me to check out customers for the store. Not much room to park box truck. I also told the guy that helped me that the 2 charging ports did not work and that the cup holder arm was broken. The driver's side mirror was scratched up. There was also a ripe along the edge of the driver's side sun shade.

Norman H.
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El cliente no dejó un comentario.

JEFFREY M.
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The clerk was polite and helpful with installation. The best U-Haul vendor in Nipomo, CA given that he is the only U-Haul vendor in Nipomo.

Timothy J.
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El cliente no dejó un comentario.

Melinda E.
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El cliente no dejó un comentario.

SCOTT D.
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Was very friendly and helpful! Will be coming back!

william E.
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El cliente no dejó un comentario.

Dustin W.
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Was suppose to be picked up at Grover beach per email I received the night before When I got there to pick up store is closed and no answer when calling Called 800 number and had to go to Nipomo Was told I was going to have a extra gas credit for the inconvenience but that didn't happen they charged me extra

Debra H.
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El cliente no dejó un comentario.

Everett B.
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Owner is very nice and courteous. Staff was very nice.

Edward R.
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Super easy doing the online drop off - didn't even go in to the store! Was super helpful during this quarantine time...

TERRY A.
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El cliente no dejó un comentario.

scott S.
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El cliente no dejó un comentario.

Corey P.
Clasificación:

Clean vehicle

Dennis R.
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I told Brian in Albuquerque NM I needed to drop off the trailer near Zip code 93444 or Oceano Ca. I don't understand why I was charged an additional $16.09.

TAMI L.
Clasificación:

Have a specific counter at this location that handles only Uhaul because I waited in line for 40 minutes before I was helped and I was on time for my reservation. They also need a better process for returning because they just told me sure just drop it off and leave and I was almost charged an extra day

Waldemar S.
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El cliente no dejó un comentario.

Julie K.
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El cliente no dejó un comentario.

Karly C.
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El cliente no dejó un comentario.

Bruce M.
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El cliente no dejó un comentario.

Daniel B.
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Very fast checkout and check in. Arturo answered all my questions. I live in Nipomo so I am glad this is where they are located. Much quicker than driving to Santa Maria plus no traffic. The only thing I did not like was the mandatory CDW insurance charge of $10. I have my own insurance so I didn't need it. Arturo explained that U-Haul requires it for the $19.95 van.

SONJA F.
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El cliente no dejó un comentario.

Anthony S.
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El cliente no dejó un comentario.

Michael F.
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El cliente no dejó un comentario.

Bob H.
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The owners are right there to assist you in selecting and hookup. This is our second time at this location and we will be back again.

macario L.
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El cliente no dejó un comentario.

nancy W.
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La Chiquita Uhaul is awesome! The family run Uhaul & grocery market in Nipomo are well worth the ten mile drive each way from Arroyo Grande! Professional, customer service extraordinaire, plus they had the vehicle in the size I needed when Arroyo Grande & SLO Uhauls did not. I had never been to Nipomo UHaul before. I am glad I overcame my hesitancy to drive from AG to Nipomo's UHaul. I will both HIGHLY RECOMMEND LA CHIQUITA UHAUL to others and count on them again for my own future moving needs! THANK YOU LA CHIQUITA UHAUL in Nipomo! And when you are too tired during moving , you can get delicious take out at La Chiquita ("The Little One") or at superb Las Cazuelas Restaurant next door! How good can dreadedful moving get?!

Bob H.
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Arturo and Gerad were very helpful in every way. It was a great experience working with them.

David S.
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I rented a trailer and the man came out and installed it on my truck. He checked for safety and made sure my vehicle would be able to pull the trailer. Very nice people and a great experience. I will be back there for further rental needs.

DARREL T.
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El cliente no dejó un comentario.

Rickie G.
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I was sent to La Chiquita by your new Santa Maria central hub because they did not have the trailer I reserved three weeks earlier. That specific trailer was due to he checked in by a customer at 9:am on 29 Aug 19. Calls were made when the trailer was late. Turns out the customer had indeed turned the trailer in to a different u-haul facility 5 days earlier. I was sent to Nipomo causing me to travel in the opposite way I needed to travel and causing me to miss my helper so, I had to load the trailer unassisted. I had to leave an item worth $300 behind. I have used u-haul before but will be very reluctant to either use or refer again.

James M.
Clasificación:

Prompt pleasant and helpful

David L.
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El cliente no dejó un comentario.

Dale W.
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El cliente no dejó un comentario.

David L.
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Just keep up the great work.

James H.
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This place was an hours drive from my location and the trailer was in the middle of a dirt lot.

Elisabeth P.
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When I came to the date of actually getting the uhaul o received alot of attitude from the individuals I contacted. It came to the date and no one had a truck. I made a reservation ahead of time for the same reason. By the way I was treated I felt like I was being punished because I made a reservation. The people on the phone where I called yo ask question weren't any better. It's already stressful to move and no one needs the extra stress and attitude.

Mark B.
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El cliente no dejó un comentario.

ISAAC H.
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Vehicle wasn't clean inside or out.

Michael S.
Clasificación:

Grover Beach Tool Rental Uhaul location gave our reserved truck away in front of us. So we had to travel to Nipomo to get a truck. The whole thing took us 2 hours and additional gas (round trip x 2). Picking up a truck should have taken us 15 mins. The Nipomo location added SafeMove and wasn't able to take that off. I am still due that money back and Uhaul hasn't made this right. I have called Uhaul customer service 4 times now and my issues have NOT been resolved.

Erik T.
Clasificación:

Easy to do online return

Kathryn J.
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El cliente no dejó un comentario.

Jared W.
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El cliente no dejó un comentario.

Rick O.
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Very competent and friendly staff

Rob G.
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Incredibly easy, fast and friendly people. It was great!

Michael P.
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El cliente no dejó un comentario.

Rob G.
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Very quick to turn-in the UHaul. The people were very nice.

Rodlofo C.
Clasificación:

Computers not working.

Kyle C.
Clasificación:

Convenient location and friendly staff.

richard O.
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El cliente no dejó un comentario.

Cynthia W.
Clasificación:

it was easy and the guy who helped us was nice it just seemed a little odd checking out the uhaul at a market

Daniel S.
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This is the second time I HAVE RENTED FROM THIS LOCATION. THE FIRST TIME THE CLERK Had to call the rental agent who was off sight. He arrived about 15 minutes later. For this rental, the agent arrived at 8:20 AM when the opening time posted for this location is 8:00AM. Again the whole process was too slow. Will not use this location in the future.

John S.
Clasificación:

Location was closed and an hour late for picking up truck. Rented online for nine hours and they closed four hours early. None of my info was in system so had to do it all over after them opening late. Put me 2 hours behind schedule. WORST expierence I have ever had. Customer service could NOT help!! Just reschedule to another day. Cost me time and money!! Never use U-Haul again and will post expierence in social media.

Gary H.
Clasificación:

El cliente no dejó un comentario.

Julian T.
Clasificación:

El cliente no dejó un comentario.

Jose G.
Clasificación:

El cliente no dejó un comentario.

David R.
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El cliente no dejó un comentario.

Andrew M.
Clasificación:

Parking situation was confusing and very limited. The truck was fine - worked good. They made sure I had the right number of blankets - appreciate the attention to detail. All-in-all got in and out with what I needed and my questions answered in good time.

John R.
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El cliente no dejó un comentario.

Abdo S.
Clasificación:

El cliente no dejó un comentario.

Wayne S.
Clasificación:

This is the best experience I have ever had at Uhaul! Newer clean trucks, well maintained and very gracious staff! We will use them again! Thank you!

valeria E.
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El cliente no dejó un comentario.

Gary G.
Clasificación:

No improvement everything was really professional thank you

Clint B.
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The location did not have the trailer i reserved. The gentleman assisting me was nice, but did not seem like he knew the computer system very well. The trailer was very dirty outside and didn't look like it had ever been cleaned.

greg K.
Clasificación:

When I arrived to drop the vehicle the Clerk seemed surprised and had to make a phone call to ask what to do. Spanish was used and I did not understand what was being discussed. when call ended the young lady asked for the keys and said that's all. No one checked the truck / mileage/ fuel level etc. I had to take a video of the condition of the truck and dash board to ensure that I am not held responsible for damages that I did not cause nor fuel I did not use. When returned the fuel level was above the point at which I received it.

Maarten V.
Clasificación:

Had to wait the where still closed when we picked up the truck and when I returned the truck the didn't speak any English

elzy G.
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Promptness, just waited at counter for someone to help.

Ronda F.
Clasificación:

Took 3 trips to their store I was told they reserved a 10' for Sun when I called to ck on Fri. They didn't have one. Corporate office called on Sat morning to tell me they didn't have one at the second location but do at the 3rd location it was just stressful.

Chester H.
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El cliente no dejó un comentario.

Carie R.
Clasificación:

El cliente no dejó un comentario.

Paul S.
Clasificación:

Truck was dirty and the auto transporter I had reserved was not available. Was not told of this until I arrived. Was not given any options from other dealers. I was told basically "Too Bad!!!" Will have to make other arraignments to move my vehicle. Very poorly handled. At least a prior phone call or email to let me know that my reservation was not fulfilled would have been nice. I could have made other arrangements. Made my move very difficult without the auto transporter.

Kevin L.
Clasificación:

Larger hooks for the chains attaching to the truck from the trailer.

Debra W.
Clasificación:

We did not get a receipt

No se han enviado comentarios para esta ubicación.

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