Customer Reviews for Kwick Stop Esso
(Distribuidor de U-Haul del vecindario)

1,192 comentarios

433 Kent St W   Lindsay, ON K9V6C3
(At the Esso gas station)

(705) 324-7053

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 4 p. m.
  • Sáb.: 8 a. m. - 2 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(705) 324-7053

433 Kent St W
Lindsay, ON K9V6C3
(At the Esso gas station)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 4 p. m.
  • Sáb.: 8 a. m. - 2 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

David W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frasier C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric D. 
Clasificación:
5.0

Don't blame the customer for having no choice to rent a two way return instead of one way which was originally paid fir. So many logistically nightmares in two days. Regional office people blamed me on this. So zero rating to those idiots snd highest rating for counter help Your company sucks massively in cust service at the upper level. Sad brutally sad.

GORD P. 
Clasificación:
2.0

Paid an extra $20 in gas, I asked the attendant how much I need to put in and ended up being $20 over the original amount of gas that was in the vehicle he said he was not able to return the extra gas I put in which is absurd

Brittany P. 
Clasificación:
4.0

El cliente no dejó un comentario.

William S. 
Clasificación:
3.0

Improve hours of operation. Currently, only 9-4. 7-7 or 8-6 would be helpful.

Les J. 
Clasificación:
5.0

El cliente no dejó un comentario.

LYNDA L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric D. 
Clasificación:
3.0

Uhaul is getting way too expensive

Paul T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frasier C. 
Clasificación:
5.0

This Location and the guys at it are great. Very friendly and helpful and have a wide selection of trailers and trucks for rent.

becki L. 
Clasificación:
3.0

Make sure when you tell someone your truck will be there, it will be there.

mario Z. 
Clasificación:
5.0

Online check in did not work at point of inputting zipcode; would not take Ontario postal code ?????

ted G. 
Clasificación:
4.0

The location was convenient and easy to find. Assistance was quickly offered. Patel was very pleasant and helpful.

pat C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Phil J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Asif B. 
Clasificación:
3.0

I was very happy how the truck drove but being 5'3 was a little hard to get into other than that excellent ride

Sharon R. 
Clasificación:
5.0

The staff at the kent street u haul were just great and after i had abandoned hope of renting on short notice a trqailer they called me that night when one unexpectasntly arrived. Very pleased

DEREK J M. 
Clasificación:
5.0

Simple and easy process. Very nice people

Darryl P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jean-Francois S. 
Clasificación:
1.0

Your practices are downright unethical. I am warming everyone i know away from your company.

Jason G. 
Clasificación:
4.0

El cliente no dejó un comentario.

FRED P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Philip J. 
Clasificación:
5.0

Equipment old and in rough shape, did the job, didn't understand why you have to do visual inspection when the truck itself has dents and marks all over the bodywork,

Ken B. 
Clasificación:
5.0

Keep up the great work!

Sarah K. 
Clasificación:
5.0

Great staff and customer service. There are not too many Uhaul locations in our small town, but these guys make sure you get the equipment you need when you ask for it.

becki L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sally F. 
Clasificación:
5.0

No improvements needed. The whole process was great and the person we dealt with (Kaymen?) was friendly, knowledgeable and made the rental experience quick and easy. I would definitely recommend renting from there to friends and family.

William F. 
Clasificación:
3.0

The back safety chains were missing on this trailer which made me a little nervous about it but needed it so I tied down with rope. Also I needed to drop it off in a closer location but would have cost me more money.why is that?

JOHNV F. 
Clasificación:
5.0

The gentlemen at Kwik Stop Esso went above and beyond. The 26 ft they had didn't pass safety in the night before we were to pick up the truck. They searched everywhere from Fenelon to Peterborough to Oshawa and were able to get us a different truck in a timely manner. I believe they had to go to Peterborough. This was a very stressful and frustrating situation the day before our move and the day we were packing the truck. Keval at kwik was great, updating us regularly and ensuring we had the truck by the time specified. Like I said, he went above and beyond.

Rebecca B. 
Clasificación:
5.0

The staff at this location were great. I called to check inventory on a utility trailer and had my call returned within minutes. The Gentleman there held the next trailer being returned so I was all set for the move I needed to do that afternoon. I have used this location for trucks in the past as well and will definitely be using this location in the future. Gracias

Ken L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ron W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth C. 
Clasificación:
5.0

The whole process was fast and easy. Keep up the great work!

David M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shannon T. 
Clasificación:
5.0

Got the truck empty. Given a $53 credit to get it to 1/4 full. Might want to update that credit as it's $100 to get to 1/4 from empty.got a $150 Credit for taking a.26 ft truck when only needed a 20 ft. $300 in extra fuel. Once again not a Customer Friendly approach.

scott H. 
Clasificación:
5.0

Longer hours !

Douglas R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shawn N. 
Clasificación:
5.0

El cliente no dejó un comentario.

EUNJU O. 
Clasificación:
5.0

Very friendly things worked out well

romeo F. 
Clasificación:
3.0

The location was great but the booking experience was a nightmare. Had my reservation cancelled twice and almost had to book with a different company.

Georgia B. 
Clasificación:
3.0

We had reserved a 15ft truck 6 weeks in advance. Called 2 weeks before our reserved date to confirm our date and that a 15ft truck was available and we were told all was good. 3 days before our reserved date we received a call notifying that a 15ft truck was not available and that only a mini 10 ft truck was available . Unexceptable . In the end we had to use my company cargo van and family van to complete the move. Also the extra cost for gas for our 2 vans that we were forced to use. I hope in the future when someone reserves a truck , you deliver. Regards Frank Homen

frank H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Suzanne B. 
Clasificación:
5.0

The owner of the Esso Kent Street U-Haul in Lindsay Went above and beyond he did everything to make sure my needs were satisfied he is an excellent person to deal with Sam jones

SAMATH ANNE J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bev S. 
Clasificación:
5.0

None. Really impressed with the customer service at this location. Second time using this location and each time gets better.

Wayne B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mark M. 
Clasificación:
4.0

El cliente no dejó un comentario.

James L. 
Clasificación:
4.0

El cliente no dejó un comentario.

PEGGY B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Scott G. 
Clasificación:
5.0

Customer service is excellent.

FRED M. 
Clasificación:
1.0

Attendant not there. After many phone calls waiting he was contacted and showed up. Waited more than an hour. Uhaul.com phone number did not help

Walter B. 
Clasificación:
5.0

El cliente no dejó un comentario.

HENRY K. 
Clasificación:
2.0

Representative was 15 minutes late. Didn't get on the road until 50 minutes after my pick up time. Cab of truck smelled like someone had smoked in it. Definitely not sanitized which is what I would have expected in these times.

Blake T. 
Clasificación:
4.0

The girl who checked me in was friendly and accommodating. I had booked the work vehicle online. She was able to secure me the vehicle I required and get me on my way.

Sean P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Keira H. 
Clasificación:
4.0

Rep was friendly and informative.

Chris V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark B. 
Clasificación:
5.0

Service was beyond the call of duty. A rare find!

ATTILA A. 
Clasificación:
5.0

Very helpful and accommodating in what I needed to rent. Great staff.

Jim D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jim G. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOHNE R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dan C. 
Clasificación:
5.0

Good service

LIAM JANIS K. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT R. 
Clasificación:
5.0

Easy and fast drop off!

Jenn M. 
Clasificación:
5.0

Excellent service

Steve P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Cory B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christine S. 
Clasificación:
3.0

Get my reservation date right. Brush show off windshield of cargo van.

Kenneth M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Samantha A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dustin V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Allen D. 
Clasificación:
5.0

Awesome experience

ann F. 
Clasificación:
4.0

El cliente no dejó un comentario.

lois B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEBORAHL T. 
Clasificación:
4.0

El cliente no dejó un comentario.

MARGARETM G. 
Clasificación:
5.0

Everything was excellent and the staff amazing!

Lisa D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Catherine J. 
Clasificación:
5.0

El cliente no dejó un comentario.

RANDOLPHW P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Divya P. 
Clasificación:
1.0

The cargo van I rented was operational; however, there were no snow tires on the van. As a result, the van was virtually unusable. It certainly was not roadworthy for the weather conditions, which in Canada frequently include snow and icy roads.

PAULA P. 
Clasificación:
5.0

Everything went like clockwork. Excellent experience.

cindy R. 
Clasificación:
5.0

everyone was excellent friendly and fast

Shawn W. 
Clasificación:
5.0

All good , easy and fast service.

LUISM G. 
Clasificación:
3.0

El cliente no dejó un comentario.

GURPREET U. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ken B. 
Clasificación:
4.0

The van had to be cleared of snow. The side mirrors and driver's side window were very dirty, impeding sight. Yet we were instructed to wash it before returning if it got dirty, which we did.

WAYNE R. 
Clasificación:
5.0

the Uhaul representative was extremely helpful and professional a very positive experience

RONALDD P. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAYMOND C. 
Clasificación:
5.0

Great people to deal with. Many thanks!

Marcus E. 
Clasificación:
2.0

There was 2 people working this day as the guy was training a new employee. When hooking up our trailer the guy wasn't being helpful and was trying to suggest we just hook it up with the chains to pull it out of the spot to be able to hook on to ball. Once we lifted it onto hitch and were hooking up lights and testing to make sure they were working the gentlemen said it's daytime anyways don't worry about them.. well the lights weren't working and he wanted us to just leave well I said no you can't see the truck lights we need working lights so we wiggled around the cables until we had lights before leaving.. unfortunately as I mentioned he was training and trying to train this employee bad habits already. I will not return to the Lindsay location.

DEVEN D. 
Clasificación:
3.0

The lady wasn't very polite when dropping off. It was tge second Uhaul rented in a month. Zero discount offered even when asked. prices are outrageous.

TERRI D. 
Clasificación:
4.0

Sanitize or deodorize the smell of smoke in cab. The odours could be noticed on my clothes afterwards...

daniel R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT R. 
Clasificación:
5.0

Fantastic and straight forward.

Travis L. 
Clasificación:
3.0

Notify them of a double charge for keeping the truck a few hours longer. If I had of known I would have returned it sooner

Dan S. 
No se han enviado comentarios para esta ubicación.

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