Great service and easy in and out.
MARTIN M
Customer Reviews for KNR Automotive Repair LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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customer service was bad. The guy was not very professional and didn't act like he wanted my business. I don't think he wanted to do his job or at least he seemed very unhappy with his work. The lady who set up my reservation was very nice and positive but when I went to picked up the trailer from the location where the trailer was the guy was very negative and rude to me.
MICHAEL PKNR always there when I’m needed
JESUS JThis is a total do it yourself drop off location. All done thru the U-Haul phone app which makes it easy. Takes about 15 minutes to complete drop off.
Johnny CThese people were awesome and they had absolutely great customer service!
Nemmir SEverything was great.
betty sQuick service, knowledgeable
Christopher VAllan the owner and their crew always there when I need them better service than the other people across the st
Jesus JEverything went well and the staff there were amazing
Sharon VAllen and Dave are very helpful.
Anthony SCustomer service was great
Renee FEverything went great and was a super easy process
Patricia GThe gas was very low when I received the truck.
Nadia EI have always been satisfied with U-Haul services. However, when I made this reservation over the telephone I told the clerk I needed a truck large enough to carry at least 7000 lbs. She said a 15 foot truck would work so that's what I rented. Come to find out the 15 ft truck wasn't the right size and I could not bring the entire load which now I need to make a second trip at a later time.
Erich SVery accommodating crew. Thanks you guys.
Vincent ACLEANEST UHAULS I HAVE EVER RENTED. GREAT JOB! VINCENT.
Vincent AThis location is very easy to work with and typically had the size uhauls I've needed. Thank you for being open and available!
Melodie SThis person Allan always there when needing the equipment I totally recommend KNR best customer service thank you
Jesus JJust good customer service.
Manny RThe gas level was under what it was marked as the check engine light was on on the truck. It was shaking horribly when driving I paid for equipment that I didn't receive
Jessica PI was a little disappointed we had to drive so far out of Victorville to pick up our truck but that wasn't his fault. I was also short on time and there was only 1 employee. We had to wait till he filled several propane tanks for one customer which took some time but employee was very nice. Location is a little crowded but he moved our truck right out front for us.
Paula TWithout a doubt by I will be a returning customer Beyond satisfied!
Barbara SSigan hasiendolo como asta ora rapido eficiente y buena atension y siempre dando lo mejor para el cliente gracias
Jesus TI have the same complaint everybody must have with U-Haul. We see your vehicles everywhere, rolling billboards promising rental vehicles for $19.95. But the last thing you hear from the clerk? "That'll be $73.00."
Gary Wnone
Janis PMore staff
Samuel MExcellent service
Ralph DThe location was a little way to go to get the van I needed. Other than that, the rental went smoothly. I'm glad I didn't have to go too far as far as the gas used. I'm used to having a full tank when you rent a truck/van. I guess in these times when the price of gas is rather high, I guess some people don't think of the person that is going to use the same truck/van.
Perry BFriendly people.
Marco RNothing the person that helped me was very nice and knowledgeable about the equipment I needed. I was in and out in less than 20 min. Thanks uhaul.
Latrina BNothing, David was great upon pickup, drop was seamless too
Ronald LI was very pleased with the service I received. They were very friendly and helpful. I would definitely go back to this location.
Larry PFriendly,professional, and quick.
TERRY TNothing, there is a good group of guys working there.
Gary BKnR Automotive always has what I need great customer service
Raymond AEverything went great. had trailer on the truck in less then 15 minutes after we got there!
Robert Wgive an exact drop off location instead of saying "any" U HAUL location in San Diego
Laura KVery professional and accommodating. They were busy when I came to pick up the trailer and didn't initially even acknowledge me. Upon return, they admitted as much, apologized and made me feel extremely comfortable. Would HAPPILY RECOMMEND this location to anyone!
Brandonn MDaylin was awesome, would rent there again.
David CThanks for being perfect. My move was a nightmare but your service made it so much better. Dave.
Dave DLower the mileage fee.
joesph sI have used this U-Haul location a number of times in the past, as has family & friends. I appreciate the convenience of it & the idea of supporting a small business. Staff is friendly, courteous, helpful, and attentive. Will definitely be back whenever I have a need for a rental.
Shelley RGreat place. Friendly staff
ANDREW CVery helpful and staff
Stephen NInitial rental was for 24 hours and 100 miles. We extended that. Common sense would say that each additional 24 hours would be with an additional 100 miles. No. We rented it for 3 days and they kept it at the original 100 miles but for all 3 days... Well it cost us extra that way. We got ripped off.
marry AI've done quite a bit of business with the people. They are wonderful good job thank you. I'll be back.
DANNY HExtraordinario servicio al cliente
roland r