Comentarios del cliente para Kings Tires

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Kings Tires

Grado total:

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Monique Q. en

Grado:

El cliente no dejó un comentario.

BEVERLY L. en

Grado:

Parking lot is small. But staff was very friendly.

Craig C. en

Grado:

The return went well and was very fair.

michael M. en

Grado:

El cliente no dejó un comentario.

Raquel L. en

Grado:

Don’t overcharge customers for being an hour over the original time

Serena F. en

Grado:

El cliente no dejó un comentario.

louis Z. en

Grado:

El cliente no dejó un comentario.

jose G. en

Grado:

Had to wait 3 hours to get bogus red flag removed so my foreman could pick up the truck. Meanwhile I have 9 guys on the payroll waiting to load this truck. They had us tied to some crash on the grapevine that wasn’t us. Name was different so I don’t know why. I just know I am out 27 man hours at $25 per hour while they sat around waiting for this truck. We rent from you all night time but that will be a thing of the past.

Wesley B. en

Grado:

Truck's electrical system failed on me during use; cutting all power. This is the second time I have had Uhaul send me out with a truck that was not maintained well enough to drive. That said the Folks a Kings tires were professional and easy to work with. If your customers are not safe in the vehicles you send out then you shouldn't be renting trucks that are not maintained well. Doubtful I will ever use Uhaul again, I thought I was going to die when the engine cut out. UNACCEPTABLE!!!!

SHERELLE B. en

Grado:

The cab and trailer smelled of marijuana, therefore, all my furnishings smells like it to! not happy about that.

Daniel M. en

Grado:

El cliente no dejó un comentario.

MILES A. en

Grado:

The above review pertains to the site on W. college Ave. The site at Santa Rosa ave was fine. The site at W. College Ave was closed, locked up and fenced in. No key drop off, no place to leave truck. Called customer service and spoke with Alicia she was helpful, cheerful and pleasant, I decided to explore4 a "back entrance" and call back. There was no "back entrance" I called back. I was unfortunate enough to get "sandra" on the p[hone, she should not be allowed to speak to customers. She was arrogant, condescending, and argumentative from the start. Find her a job where she doesn't have to help people in the middle of the night after a long tedious day and their assigned drop off place is locked and impossible to access. She was just a straight up B-I-T-C-H; find her other work

Jason R. en

Grado:

El cliente no dejó un comentario.

Rafael H. en

Grado:

Easy drop off again the staff was very helpful

RONALD N. en

Grado:

Custer service was poor. I asked the fellow behind the counter to help me transfer two heavy chairs from my station wagon to the truck I rented. He would not help me and I was the only customer

William Y. en

Grado:

El cliente no dejó un comentario.

Christopher B. en

Grado:

Easy pick up, drop off, and basically a brand new truck...we couldn’t ask for a better experience! Thank you!

Francois P. en

Grado:

El cliente no dejó un comentario.

Ronald M. en

Grado:

El cliente no dejó un comentario.

Terry H. en

Grado:

The website for pick up and drop off is a bit cumbersome. Some work needs to be done on that. The owner was fantastic and extremely helpful.

Sue C. en

Grado:

El cliente no dejó un comentario.

Seraphina G. en

Grado:

Hilario Reyes was nice and accomodating would rent again for sure!

Alvin B. en

Grado:

The return spot was a tire store, so a little different from a regular U-haul only location. The gentleman behind the counter was a very funny fellow. We were checked through and on our way in a few minutes. I thought the rate was very reasonable.

Tim H. en

Grado:

Location dirty truck was dirty when I picked it up I was charged a 25.00 fee for cleaning. I reserved a truck for fast checkout and it still took over a hour, the location was suppose to be open until 3 I returned the truck at 2 and they were closed

laylyn P. en

Grado:

It was great! Parking lot was a little small for 26' truck pulling trailer but besides that everything was good!

KARL W. en

Grado:

El cliente no dejó un comentario.

Michael G. en

Grado:

El cliente no dejó un comentario.

Christi C. en

Grado:

El cliente no dejó un comentario.

Douglas P. en

Grado:

El cliente no dejó un comentario.

Elizabeth M. en

Grado:

1) the confirmation email did not have the address, so I had to call UHAUL while I was driving to confirm it. 2) I was charged a 5$ "safety fee" I'm not sure what this was for, I paid 14$ for extra insurance, I don't know why I would need to pay an additional fee. 3) I was sent a link to evaluate the truck before we took it, which would have been great, but it didn't work so we had to use the paper one (which was okay, but it would have been nice if the link worked)

Robert H. en

Grado:

El cliente no dejó un comentario.