Comentarios de los clientes para King Market

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de King Market

Clasificación general:

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robert D.
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Cut down the .79 cent per mile charge. Way over priced. I will never rent from Uhaul again because it cost me $50 to use the vehicle 60 miles.

KENT F.
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El cliente no dejó un comentario.

Daniel H.
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Clean rental equipment; widows, interior, have service done so service lite don't flash at renter.

Maggie R.
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Equipment had check engine light on and the exhaust was loud and carbon monoxide fumes were coming into the drivers cabin.m which gave us a headache and made us nauseous. The noise was so loud that we could not hear ourselves talking. The loading cab area smelled like Marijuana.

bruce I.
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El cliente no dejó un comentario.

HAYMAN D.
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El cliente no dejó un comentario.

DAWN K.
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Very friendly service. Provided extra equipment at no additional charge. ie: dolly, blankets. My time was their concern, fast issue of my 15 ft truck. I was on my way as arranged prior to pickup. Go on line and complete requested information, saves time.

Veronica C.
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I messed up the date on my uhaul rental and the gentlemen at king market were able to help get me a truck that same day! Super helpful and efficient!

Luis G.
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Cab needed to be cleaned. Oil change and low wiper fluid lights on.

Lisa G.
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The owners, employees customer service was EXCELLENT. They were pleasant, warm and worked efficient and effective. No one loves moving, but I never thought which Uhaul comapny I would use until now! My moving truck location of choice right here! Highly recommend

Stephanie P.
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I returned the truck early. It would be nice to receive a small discount for early return. The truck was clean and easy to drive. I appreciate the ease of the rental.

Cassandra M.
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Unexpectedly great service

Cristine F.
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Very frustrating doing the self return the keys wouldnt fit in the drop box I was on hold late at night in a not so great neighborhood trying to complete the return.

Mary T.
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Fast and easy!

Lara G.
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Fix the breaks . trailer breaks stayed on. The milage price at 1.19 a mile is way out of line. By the ti.e we were done just to dump trash it cost us around $500.00. No it isnt worth it to rent from you guys again For any reason.

SARAB C.
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El cliente no dejó un comentario.

Kristina C.
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I scheduled to pick up the truck at Happy Car Wash in El Cajon. When I got there, the truck had been "missing" for over 3 days and a missing vehicle report filed. I was able to pick up a truck 2 miles down the road. I would have been nice to know this information before hand however I received another truck within 5 minutes. Very easy pick up and drop off.

Deborah M.
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El cliente no dejó un comentario.

Renae N.
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The truck obviously hadn't been cleaned in months. The “only” pickup location was 15 miles away from my home, so I paid for almost 40 miles when I was moving less than 5 miles away from my old place. Wtf is a safemove that costs an additional $14? There was never any mention of this until I returned the truck. I filled the truck with gas to where it was when I picked it up and still got charged more money for gas. Moving is a stressful situation under normal circumstances and this time was made worse by this BS from UHaul.

Michael M.
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Truck was dirty it even was covered with cobwebs. The people who helped me did give me the feeling that I mattered as a customer.

Linda D.
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Dear U-Haul Please make the vehicle available at the location I made the reservation for OR tell me in advance - not when I'm in line to get the Truck!!! Very disappointed in U-haul. Although the location I was detoured to was very good it was not the most convenient location for me and ultimately making my mileage more than I had planned on. Also, U-haul didn't inform me of the location change until I was in-line to pick up the truck, then having to go several miles down the road and exposed to more people during the pandemic - very disappointed as It was not a last minute reservation, made it several days in advance., . . Will consider different alternative next time.

Daughn S.
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El cliente no dejó un comentario.

ROBERT K.
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El cliente no dejó un comentario.

Jan C.
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The crew who rented us the truck were excellent I would go back there every time I need a truck from now on please tell them thanks we appreciate it

Jason S.
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Your online & app needs improvement It's frustrating, it's glitchy, it stops working and makes you repeat many processes unnecessarily. I would discourage any of my friends from using the online version I would tell them just to go in the store itself.

Steven B.
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The truck I had rattled the steering felt like it was loose the boxer truck was filthy and the truck had no guts at all the more I stepped on the gas the slower it went the truck I had was the worst truck I've ever rented.

Luann L.
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The rental was made on a short notice. The truck was ready and available an hour early.

Daniel C.
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OLDER TRAILER BUT DID THE JOB. THANKS

Jon B.
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Great customer service. Thank you for letting me use your truck

Paul R.
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Nice people.

David C.
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El cliente no dejó un comentario.

Martina C.
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I has spoken to paul who worked at a different location in El Cajon. They didn't have any so he helped me find at at a different location but in El Cajon still. He was awesome. Thank you Paul for making today less stressful.

Charles H.
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Fast and easy

Lani L.
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El cliente no dejó un comentario.

Kendra R.
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El cliente no dejó un comentario.

Deanna S.
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El cliente no dejó un comentario.

Nicholas K.
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El cliente no dejó un comentario.

john S.
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The guys were very professional and everything was clean and operational as expected.

Gary K.
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U-HAUL CHARGES FOR EVERY SINGLE MILE DRIVEN ON THE VEHICLE. U-HAUL CHANGED THE LOCATION OF MY PICKUP ADDING ABOUT 15 MILES TO MY CHARGE. YOU ARE RIPPING OFF CUSTOMERS WHEN YOU DO THIS. THERE SHOUL BE AN ALLOWANCE FOR THIS....

HELENA C.
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Very courteous, and especially understanding about keeping the equipment for extra days

John M.
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El cliente no dejó un comentario.

Jose G.
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El cliente no dejó un comentario.

kurt N.
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Uhual does not have partial rates for retuning the trailer late. 3 hours late and another 24 hours is charged, this was dissapointing, most other services prorate.

Zahir N.
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El cliente no dejó un comentario.

Jose A.
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I ordered one dolly and one furniture dolly. The furniture dolly was not in the truck when I picked it up I also never used the dolly. Still don't understand why I was charged for them.

Robert P.
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Better customer service

Timothy H.
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El cliente no dejó un comentario.

Leslie L.
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I would have liked a 4'x8' enclosed trailer to have been available closer to where I live but all locations closer were tagged "limited availability."

Carlos C.
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El cliente no dejó un comentario.

lynda J.
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The staff was rude and didn't communicate well. I would NOT recommend this location to ANYONE.

Jovanna S.
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El cliente no dejó un comentario.

Edward R.
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El cliente no dejó un comentario.

paul W.
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I will be disputing all charges

Angel N.
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El cliente no dejó un comentario.

Vicky T.
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El cliente no dejó un comentario.

George C.
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El cliente no dejó un comentario.

Chelsea A.
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El cliente no dejó un comentario.

Steven S.
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Not much, trailer was waiting and looked almost brand new - there was a little confusion at the counter - my online check-in didn't come right up and that added to the amount of time it took to check out the trailer and get on the road.

Christopher H.
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El cliente no dejó un comentario.

diana S.
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Excellent customer service and very helpful. I will use them for my uhaul needs as long as I need a uhaul.

Paul H.
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Fast and efficient. No long lines and easy to deal with. I will come back the next I need to rent a trailer.

Virginia S.
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So nice and professional!

Robert B.
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El cliente no dejó un comentario.

Stasha Y.
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The online check in did not work. The online representative was very unhelpful and couldn't help me. I was forced to go in to the store front after 30 minute wait online. Very frustrating. The inside of the cab of the truck was disgustingly dirty with spilled dried up drink down the console, dirt on the floors and dust all over the dash. The steering wheel was sticky and crumbling. The back of the truck was clean. The guy in the store was not curious or friendly, but also open to help me in person despite my online reservation,so that was nice.

RONALD M.
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El cliente no dejó un comentario.

Robert W.
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El cliente no dejó un comentario.

Rich C.
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El cliente no dejó un comentario.

Verner S.
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El cliente no dejó un comentario.

David C.
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Super quick and easy

Bill H.
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El cliente no dejó un comentario.

JERRY H.
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El cliente no dejó un comentario.

George W.
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El cliente no dejó un comentario.

STEWART F.
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El cliente no dejó un comentario.

QAIS A.
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The staff in King Market are very helpful and friendly.

DAVID M.
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I was not happy that the truck we had reserved was not available, and had to get a larger truck at a higher rate....why bother doing a reservation if the truck is not available anywhere near us??

Todd B.
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El cliente no dejó un comentario.

kurt T.
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El cliente no dejó un comentario.

JAMES C.
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The truck was filthy. The ramp even had broken glass, wood chips and dirt from the previous move. The gas cap was no longer attached. The cab and loading compartment was also dirty. Customer service was horrible.

robert P.
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El cliente no dejó un comentario.

james W.
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The staff was friendly. Had some issues with completing my transaction at the time I rented and returned the truck, but overall they were good to work. Yes, I would use them again.

Bryan M.
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Very hot inside the building but service was excellent.

Michael M.
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The truck was dirty, the interior light did not go on when the drivers door was opened, and the truck had a mechanical problem that it surged excessively at speeds over 50 mph. The truck was unusable and we returned it. We had already filled the tank anticipating a long drive which we did not make and no compensation made.

robert I.
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El cliente no dejó un comentario.

Wesley C.
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El cliente no dejó un comentario.

clark J.
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Good quick service. Paperwork was fast and they brought the truck out immediately. Everything explained well. Truck was clean amd ran great. I have had to rent a truck two weekends in a row because of a move and both times they've been great. I would recommend King Market to anyone and I will be using them again.

Bernabe G.
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Poor service truck no clean font left tire was low bad suspension Looks like I was driving a BOAT realy poor service I want to get a discount not satisfy a pay full amount ??

William H.
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I made reservation to pick up trailer and truck in one location and had to go to two different locations, not good at all.

shari L.
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They charged me for 2 gallons worth of gas at $5.25 a gallon when we went 11 miles round trip and we put $9 in b4 returning it and it WAS back where we originally got it. Somehow they still required 2 MORE gallons worth to make it correct. Hows that possible if we only went 11 miles??? They robbed me DO NOT GO TO THIS PLACE!!!

Mike S.
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Truck was dirty and windows and mirrors.

Chris A.
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The user interface to the online setup took way too long. I spent about 25 min doing the pictures and kept retaking photos. I would not do the online reservation again

stephen F.
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El cliente no dejó un comentario.

Dwight D.
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Great service, great truck -- but it was so dirty could not see through windshield enough to drive safely

Dee R.
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El cliente no dejó un comentario.

Afrah J.
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El cliente no dejó un comentario.

frank S.
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These people got it all in one stop! Got my truck and was really clean! One of the guys came out and checked the miles and gas with me to make sure it's right. Excellent service! Plus they have pizza ship open right now so once I returned my truck I bought food! All in one stop! Thank you king market!

Nicholas B.
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The cab of the truck stinks and the brakes screech

Almira P.
Clasificación:

I was very disappointed in the fact that this location did not have the size of truck I needed. I made a reservation online and received a phone call from uhaul the day before my pick up telling me that the location I requested did not have that size of truck and to go to a different location. Once I get to the new location which is further they didn't even have a reservation for me. I ended up having to get a smaller truck and I only had a few hours to load up my truck and move out. In the end not all of our stuff fit and ended up having to throw away and give away some of our belongings. Very upset with the lack of communication between uhaul and the rental locations. But the men at this location were very friendly and helped me out the best that they could.

Michelle B.
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El cliente no dejó un comentario.

Mehboob G.
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They changed the contract that I had made and told my family to bring van to the same location in order to charge us more. they were not polite and at time very rude

DAN M.
Clasificación:

It all started with an agent who didnt know where my reservation was located. I never spoke with the uhaul rep., He was on the phone and never acknowledged ii was there. The store clarks did itvall and they were fine. The truck was clean but for the windshield which was messy. i wad never told i needed to put gas in it or get charged a much higher rate. Sorry but im looking else whete next.

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