The Operator did not understand that I completed all information online and I had share my Drivers license and give him all the information on application for rental again. I would advise UHAUL Corporate to do a better job of instructing your third party licensed agencies of how to give the customer a seamless process of providing the customer a better experience with less hassel.
Comentarios de los clientes para Kimber Automotive
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Testimonios de clientes recientes de Kimber Automotive
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Nothing. Everything was perfect
No one was wearing masks. When approached at the service desk no one put on a mask while within 6 ft. This is why America is in the place that we are during the covid pandemic.
This place was closed when i returned the truck . No evaluation.
When I return the vehicle the guy told me I could leave without any paper work, verifying odometer, anything. Later I was shocked when I saw $5,1xx.xx in my on line bank statement based on wrong mileage. I did not get credit for that since it had happened more than a week ago.
Loved the online experience!
Everything was great
Gentlemen behind the counter got us in and out in minutes
We are currently in a pandemic and the person that helped us did not wear a mask. I am a person at high risk and that made me uncomfortable however I did not say anything to him. We also never received a call letting us know this was where to pick up the truck and had gone to a closer location (the one I requested and the one listed in my email) only to be told I had to go somewhere else.
I was charged $127 , which is more than it was agreeed.
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