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Tom W.
Customer Reviews for Kimber Automotive
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Easy check in and drop off, cargo van was in nice condition.
Linda S.When i picked up trunk drivers door wouldnt unlock. Had to get into the passenger door. They said it ha 3/4 it didnt i took a picture. When i returned i fileed to the same level i took a picture. They still charged me a fuel charge. Im going to try to get a refund.
Wayne K.The Operator did not understand that I completed all information online and I had share my Drivers license and give him all the information on application for rental again. I would advise UHAUL Corporate to do a better job of instructing your third party licensed agencies of how to give the customer a seamless process of providing the customer a better experience with less hassel.
Patrick D.Nothing. Everything was perfect
SCOTT F.No one was wearing masks. When approached at the service desk no one put on a mask while within 6 ft. This is why America is in the place that we are during the covid pandemic.
Nicole D.This place was closed when i returned the truck . No evaluation.
GARY G.When I return the vehicle the guy told me I could leave without any paper work, verifying odometer, anything. Later I was shocked when I saw $5,1xx.xx in my on line bank statement based on wrong mileage. I did not get credit for that since it had happened more than a week ago.
Hai S.Loved the online experience!
Claudia C.Everything was great
REGINA C.Gentlemen behind the counter got us in and out in minutes
Terry G.We are currently in a pandemic and the person that helped us did not wear a mask. I am a person at high risk and that made me uncomfortable however I did not say anything to him. We also never received a call letting us know this was where to pick up the truck and had gone to a closer location (the one I requested and the one listed in my email) only to be told I had to go somewhere else.
Leslyn B.I was charged $127 , which is more than it was agreeed.
KRISTIAN A.