Customer Reviews for Kevins Automotive
(U-Haul Neighborhood Dealer)

743 comentarios

4344 Hohman Ave   Hammond, IN 46327
(@ Gostlin)

(219) 852-0793

Horario de oficina

  • Mon-Fri: 9 am - 6 pm
  • Sáb.: 9 a.m. - 5 p.m.
  • Sun: Closed

Servicios en esta ubicación:

Contáctanos

(219) 852-0793

4344 Hohman Ave
Hammond, IN 46327
(@ Gostlin)

Servicios en esta ubicación:

Horario de oficina

  • Mon-Fri: 9 am - 6 pm
  • Sáb.: 9 a.m. - 5 p.m.
  • Sun: Closed
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

SUSANNE P 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICIA W 
Clasificación:
5.0

Not really!!! Just keep up the excellent work!!

MILDRED R 
Clasificación:
3.0

El cliente no dejó un comentario.

ENRIQUE M 
Clasificación:
4.0

No tap pay

ASHLEY H 
Clasificación:
3.0

Better parking for the trucks would be greatly appreciated. We had to drive on the curb just to get the truck parked legally.

Miracle S 
Clasificación:
5.0

Nothing They are friendly fast & on your way 👍

KARYN H 
Clasificación:
4.0

El cliente no dejó un comentario.

Kelvin V 
Clasificación:
4.0

The pickup was good first time renting a uhaul was asking a lot of question and all of my question was answered called an online representative to see how many miles I went she said 79 miles, I was told at the uhaul facility that I’m paying for 100 miles and whatever I don’t use get refund the call representative argued with me about the information I was told when picking up the uhaul afterall the service I paid for was very misleading.

TYREN L 
Clasificación:
4.0

Really great customer service.

WILLIAM C 
Clasificación:
5.0

El cliente no dejó un comentario.

ARTURO I 
Clasificación:
3.0

El cliente no dejó un comentario.

Dawn T 
Clasificación:
5.0

Friendly customer service. They take pride in helping you with whatever you're in need for that day of rental to make it easier for you. The Gentleman their is great person . Thank you for being there.

ZYAD H 
Clasificación:
5.0

El cliente no dejó un comentario.

ZYAD H 
Clasificación:
5.0

El cliente no dejó un comentario.

TONNISA W 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH V 
Clasificación:
1.0

El cliente no dejó un comentario.

NIKKIYA W 
Clasificación:
1.0

Call me three times asking when I'd be there with the trailer because he had somebody he wanted to rent it to. Was pushy about it and I was only on day two of my rental. Then called me on Saturday and then trying to apply way kinda insulted me. I will never do business with Kevin's auto in Illinois again.

JUSTI B 
Clasificación:
5.0

My experience was excellent. The customer service was exceptional. I will refer people to this location and I will use them again if needed.

CECILIA A 
Clasificación:
5.0

El cliente no dejó un comentario.

ISAIAH T 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL M 
Clasificación:
5.0

They are the greatest from my experience with them

Tyreese M 
Clasificación:
5.0

Fastest pickup I’ve had!

Grant G 
Clasificación:
5.0

El cliente no dejó un comentario.

Shaleeka M 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael B 
Clasificación:
5.0

Quick and easy to pick up even when they are closed, only had an issue with the mobile app not loading the information at drop off but other than that it was perfect.

Elida A 
Clasificación:
1.0

El cliente no dejó un comentario.

TAYABA S 
Clasificación:
1.0

The agent delete my online intown order and changed to an one-way,trip,. He told me that since my was not on state, he seeded to cancel my rental and do it. IMy bill went from 30.00 to 160.00. What a ripoff. I had the trailer for one day and returned to location where received and to the same person.

Frank G 
Clasificación:
5.0

El cliente no dejó un comentario.

Evalena O 
Clasificación:
3.0

Upset about going over miles!!

Mike N 
Clasificación:
5.0

I rented the 6 x 12 trailer. The gate is only 4 ft wide. Kevin accommodated me with another trailer. The width of the gate should be better noted.

John W 
Clasificación:
5.0

Everyone was very helpful and provided accurate information.

Claudia S 
Clasificación:
5.0

El cliente no dejó un comentario.

Candace L 
Clasificación:
4.0

El cliente no dejó un comentario.

tabatha g 
Clasificación:
3.0

The extra charges were out of hand . I did call n apologized for leaving da interior light on. I turned it on to make sure I left it clean n how I got it. But I feel I was over charged for something I apologized for so I wouldn't recommend U-HAUL to no one PERIOD.

Jose P 
Clasificación:
1.0

I was told the after hours fee would be waved. $20 charge. I would have dropped it off in the morning then Not cool

Paul P 
Clasificación:
3.0

Kevin the owner is a scammer.. I rented a 15ft truck that had to be swept out before I was able to use it. The son Kevin Jr did sweep it out for us, and we swept it out after we were done as well, but they still charged us $25 for cleaning.. also unable to do the 'app' checkout after hours .so they charged me another $20 dollars for late return although it was returned on time.. I made a point to look into cameras when returned truck and point out I was on time and yet he still charged me because I wasn't able to do lot on app.. he said not his problem call corporate.. everything I brought up he said call corporate.. I am not the first to give this guy a bad review.. there are many UHaul in the area.. do not use him!

george d 
Clasificación:
1.0

The guy refused to give me my deposit back. He cursed at me and was really disrespectful! I would really suggest for people to not rent anything from this location!!

Caroline R 
Clasificación:
5.0

Nothing,well done.

William S 
Clasificación:
1.0

El cliente no dejó un comentario.

Vincent t 
Clasificación:
4.0

Kevin was nice and cordial. Very easy to deal with. Thanks Kevin!

Juan R 
Clasificación:
3.0

Good customer service 👍🏽

RENEE H 
Clasificación:
4.0

El cliente no dejó un comentario.

Eric M 
Clasificación:
4.0

None...very professional

Alex C 
Clasificación:
5.0

El cliente no dejó un comentario.

clarence j 
Clasificación:
5.0

El cliente no dejó un comentario.

Leonora P 
Clasificación:
5.0

Mr Kevin is great no need to do any type of improvement

Maurilio G 
Clasificación:
5.0

Really Nothing were opened on time. Kevin Was polite knowledgeable. Fast, and I was on my way.

KARYN H 
Clasificación:
5.0

The people at the U-Haul were very nice they have nothing to improve thank you 👍✌️

Rosa H 
Clasificación:
5.0

This gentleman was very nice and professional! I would definitely return to this business!

soila s 
Clasificación:
5.0

El cliente no dejó un comentario.

Aundray C 
Clasificación:
3.0

El cliente no dejó un comentario.

Deborah r 
Clasificación:
5.0

El cliente no dejó un comentario.

antonio C 
Clasificación:
5.0

Everything was good!!

EDNA C 
Clasificación:
5.0

El cliente no dejó un comentario.

RICARDO H 
Clasificación:
5.0

El cliente no dejó un comentario.

daniel r 
Clasificación:
5.0

El cliente no dejó un comentario.

jesus c 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda I 
Clasificación:
5.0

Thank you for all your help!

Michelle C 
Clasificación:
5.0

El cliente no dejó un comentario.

Carolyn E 
Clasificación:
4.0

El cliente no dejó un comentario.

Natasha J 
Clasificación:
5.0

El cliente no dejó un comentario.

Veronica U 
Clasificación:
5.0

El cliente no dejó un comentario.

marcelo b 
Clasificación:
5.0

El cliente no dejó un comentario.

phillipp A 
Clasificación:
3.0

El cliente no dejó un comentario.

karyn b 
Clasificación:
5.0

Professional and efficient.

Carolyn E 
Clasificación:
4.0

Professional owners even tho the office is a bit messy.

Carolyn E 
Clasificación:
5.0

Just to give the right code for vehicle keys. Wasted half hour thinking the lock was faulty with code given when after speaking to customer care for 10 minutes they just gave me a different code and it work.

Daniel L 
Clasificación:
1.0

I was advise that the truck was not received and I was also told that I didn't go through the app I did go through the app and I was still charged a fee it was horrible customer service and there was a glinch in the system. The reps argued with me back and was very rude

PRECIOUS W 
Clasificación:
5.0

I was always told, "If it's not broken, don't fix it". I had such a good experience with 'Kevin's, that I rented from them a 2nd time in the same month, and will rent from them again if and when I need a truck rental. Easy pickup and return. The price was the same as quoted. No surprised extra fees.

WIlliam W 
Clasificación:
5.0

El cliente no dejó un comentario.

Parthenia T 
Clasificación:
5.0

El cliente no dejó un comentario.

CANDACE S 
Clasificación:
5.0

El cliente no dejó un comentario.

cynthia p 
Clasificación:
5.0

El cliente no dejó un comentario.

malorie e 
Clasificación:
1.0

Everything

Adrian F 
Clasificación:
5.0

El cliente no dejó un comentario.

gemmi D 
Clasificación:
5.0

Nothing to me

sharon m 
Clasificación:
1.0

El cliente no dejó un comentario.

Calvin A 
Clasificación:
5.0

Do not need to improve anything. Everything was perfect.. I thank you!

DEBRAH P 
Clasificación:
2.0

El cliente no dejó un comentario.

SHEONTY H 
Clasificación:
5.0

El cliente no dejó un comentario.

TAMORA D 
Clasificación:
5.0

El cliente no dejó un comentario.

Meghan A 
Clasificación:
4.0

I can't think of anything that was missed. Associates were clear on everything. I was in & out quickly & no issue on return.

Jesse T 
Clasificación:
5.0

El cliente no dejó un comentario.

karyn b 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSE R 
Clasificación:
5.0

I was very happy with the service

LATISHA S 
Clasificación:
5.0

Nothing, everyone was courteous and professional.

daniel v 
Clasificación:
5.0

El cliente no dejó un comentario.

Joi J 
Clasificación:
5.0

El cliente no dejó un comentario.

Sylvia C 
Clasificación:
4.0

El cliente no dejó un comentario.

yesenia A 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicholas V 
Clasificación:
5.0

Best place to rent trailer cool people get you set up quickly

Johnny R 
Clasificación:
4.0

We didn't receive any of the moving accessories we had ordered. Our move was planned weeks in advance and we assumed that we would have the necessary dollys with our reservation. When these were not available and no attempt was made by uhaul to locate and get the items to us, it screwed up our move. Uhaul really let me down this time.

Steven N 
Clasificación:
5.0

El cliente no dejó un comentario.

Dario S 
Clasificación:
1.0

I will never use this Location again

Alexis T 
Clasificación:
1.0

El cliente no dejó un comentario.

Shonita T 
Clasificación:
5.0

I had trouble with downloading the app and getting the code to pick up the truck outside of regular business hours. Otherwise, I had a great experience.

Rita K 
Clasificación:
5.0

El cliente no dejó un comentario.

David A 
Clasificación:
5.0

great , fast service

Steve M 
Clasificación:
5.0

Thank you for everything

angel o 
No se han enviado comentarios para esta ubicación.
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