Customer did not leave a comment.
Leonora P.
Customer Reviews for Kevins Automotive
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Mr Kevin is great no need to do any type of improvement
Maurilio G.Really Nothing were opened on time. Kevin Was polite knowledgeable. Fast, and I was on my way.
KARYN H.The people at the U-Haul were very nice they have nothing to improve thank you 👍✌ï¸
Rosa H.This gentleman was very nice and professional! I would definitely return to this business!
soila S.Everything was good!!
EDNA C.Thank you for all your help!
Michelle C.Professional and efficient.
Carolyn E.Professional owners even tho the office is a bit messy.
Carolyn E.Just to give the right code for vehicle keys. Wasted half hour thinking the lock was faulty with code given when after speaking to customer care for 10 minutes they just gave me a different code and it work.
Daniel L.I was advise that the truck was not received and I was also told that I didn't go through the app I did go through the app and I was still charged a fee it was horrible customer service and there was a glinch in the system. The reps argued with me back and was very rude
PRECIOUS W.I was always told, "If it's not broken, don't fix it". I had such a good experience with 'Kevin's, that I rented from them a 2nd time in the same month, and will rent from them again if and when I need a truck rental. Easy pickup and return. The price was the same as quoted. No surprised extra fees.
WIlliam W.Everything
Adrian F.Nothing to me
sharon M.Do not need to improve anything. Everything was perfect.. I thank you!
DEBRAH P.I can't think of anything that was missed. Associates were clear on everything. I was in & out quickly & no issue on return.
Jesse T.I was very happy with the service
LATISHA S.Nothing, everyone was courteous and professional.
daniel V.Best place to rent trailer cool people get you set up quickly
Johnny R.We didn't receive any of the moving accessories we had ordered. Our move was planned weeks in advance and we assumed that we would have the necessary dollys with our reservation. When these were not available and no attempt was made by uhaul to locate and get the items to us, it screwed up our move. Uhaul really let me down this time.
Steven N.I will never use this Location again
Alexis T.I had trouble with downloading the app and getting the code to pick up the truck outside of regular business hours. Otherwise, I had a great experience.
Rita K.great , fast service
Steve M.Thank you for everything
angel O.Really nothing needs to change you guys are wonderful that's why I chose u guys and my family and friends thank you for everything
angel O.Charged me a different price and was rude and nasty about it
ASHLEY G.I originally ordered an appliance dolly and upon receiving the truck there was only a normal dolly inside.
Donald D.Thank you
Samuel G.The truck smelled like someone smoked in it constantly, but honestly, I have rented 4 trucks in this 2021, 2022 and they all smelled like an ashtray. I sprayed it down with cherry odor eliminator and it was tolerable.
Reuben B.Customer service was fantastic.
Pamela H.Kevin went above and beyond for me I really appreciate the service.
Kevin P.I have no complaints, everything was on point from equipment pick up the drop off.
FRANK S.fasst and rapid.
COREY S.Great experience
Haston P.Was a ale to get in and out
BRYANT M.I had no problem I was even able to keep it over night after short notice.
Victoria W.The customer service was horrible. The man hung up in my face after I tried to ask a ?
SHENELLA P.Your a bunch of rip offs and the employees there need some education in their lives. This is the hire you get when you don't hire people with knowledge. I am still fighting an late payment of $25.60 with your company. Bad company
JUANITA S.Have the dollies and furniture pads available.
Nickalus J.Not charge them twice
DEBORAH S.I scheduled online, very easy and convenient, would definitely use again.
Ricardo N.Inflate mileage before renting out, I have to call him back when I got to the outlot for actual pick up and let him know the mileage on the truck was higher than what he put down on the contract at his office. Over charged my card for made up cleaning fee. Kevin the owner is a scammer and criminal in my opinion.
COLLINS A.They took care of me and I had no complaints.
JIMMIE B.We was late they were polite
LATASHA B.