Customer Reviews for Kenton Station Storage
(Distribuidor de U-Haul del vecindario)

456 comentarios

729 Kenton Station rd   Maysville, KY 41056

(606) 563-7699

Horarios de la ubicación

  • Lun. - sáb.: 8 a. m. - 5 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(606) 563-7699

729 Kenton Station rd
Maysville, KY 41056

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 8 a. m. - 5 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

John H. 
Clasificación:
3.0

The lot was somewhat cramped. Not a huge deal but if you're not comfortable maneuvering a big truck with a trailer parking could be a bit precarious.

James P. 
Clasificación:
5.0

Fast, friendly, & efficient

KRISTA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anne O. 
Clasificación:
5.0

the lady that helped me went above and beyond to help me.

herman M. 
Clasificación:
5.0

Compared to the previous 2 uhaul rentals in Indiana, of which I didn't leave reviews because the service was terrible, the people showed up to work almost an hour late, equipment was broken, customer service reps were unprepared the day of my arrival, this rental in Maysville was the absolute best. When I arrived the workers were there and ready for me. The equipment was clean & ready. They were more than glad to help me hook up and very helpful with everything from start to finish and return.

Jerimiah R. 
Clasificación:
5.0

El cliente no dejó un comentario.

DARICK M. 
Clasificación:
5.0

We could not be more pleased with this location they went above and beyond to help in every way they could especially after where we picked up the U-Haul completely messed everything up the ladies at this location did so much to help that they did not even have to do they were amazing

darren M. 
Clasificación:
4.0

El cliente no dejó un comentario.

virgil B. 
Clasificación:
5.0

Very helpful, even swapped trailers after she checked the air pressure to find out a tire was low in the trailer.

John B. 
Clasificación:
5.0

There is nothing that needs to be improved. Staff was very friendly and helpful and made what could have been a stressful day of moving, easier! Thank you!!

Keith H. 
Clasificación:
5.0

Such friendly & professional staff

danielle D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacob H. 
Clasificación:
5.0

I'm not happy to find out that it cost me $1,100 to rent to come to ky but I'd go from ky back to we're we was it's only like $400 to rent the same thing

Daniel G. 
Clasificación:
5.0

Friendly service.

Brian P. 
Clasificación:
5.0

The lady that works at the office in maysville is wonderful!

Lance C. 
Clasificación:
5.0

The lady was extremely helpful. Had great customer service.

Lauren M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey J. 
Clasificación:
5.0

El cliente no dejó un comentario.

JERRY T. 
Clasificación:
4.0

Steering, hard to drive straight

Steven S. 
Clasificación:
4.0

El cliente no dejó un comentario.

ROBERT C. 
Clasificación:
5.0

The ladies in Maysville, KY were great! Gave me and my family candy canes and were very nice! They need a raise!

RYAN M. 
Clasificación:
5.0

Excellent customer service very friendly helpful staff and I will be a return customer

Allen D. 
Clasificación:
5.0

Great drop off and staff

Drew C. 
Clasificación:
4.0

I can't think of anything that would've made the process smoother. Equipment was in excellent condition and ready for us when we arrived for pickup. Personnel was pleasant and efficient. A much better experience than I had years ago when I rented a truck a another UHaul facility.

Bennie T. 
Clasificación:
5.0

El cliente no dejó un comentario.

CRAIG R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacob L. 
Clasificación:
5.0

I have rented from this location a few times. They are friendly and polite

reed M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amanda S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Alice W. 
Clasificación:
5.0

Exceptional customer service!!

Ralph W. 
Clasificación:
5.0

Friendly and very helpful with what I needed.

shawn G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Reed M. 
Clasificación:
5.0

Keep on the way you do now, the staff is great.

Ralph U. 
Clasificación:
5.0

El cliente no dejó un comentario.

Derek F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bobby K. 
Clasificación:
1.0

Well uh haul is supposed to be a 1 way haul. I should be able to drop off at any other uhaul right? Well this place put a $200 holder on my card if I didn't return to her. So I had to turn around and go back to the drop off, pick it back up and drive 60 miles round trip to take it back. Thank God the guy I returned to was good enough to call and let me know. So me personally I will never use this location again!

Joshua B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brendan B. 
Clasificación:
4.0

Please put Cruise Control on these trucks. I rented a 15ft. truck and it would've been way more gas mileage efficient if there was Cruise Control. The lady that did my reservation also got my drop off location wrong, so that was inconvenient, but not a deal breaker.

Brian C. 
Clasificación:
5.0

El cliente no dejó un comentario.

James V. 
Clasificación:
5.0

the vap shop is never open and worthless, so i went to kenton station drop off

JEFFERY A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Benjamin R. 
Clasificación:
5.0

I disagree with the charges and the link to use that you provided is non-functional

Joseph D. 
Clasificación:
3.0

El cliente no dejó un comentario.

PAUL K. 
Clasificación:
5.0

No issues.

Kenneth P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Joel D. 
Clasificación:
1.0

Self serve lumber in Birch Run Michigan is poorly ran (the guy) was less than helpful and acted like we were a problem for him. Uhaul charged us for someone else's rental so we were told that “it's your problem, take it up with Uhaul”. Your customer service was horrible at best and you've showed me that a couple crooked workers can make sure their friends get a free rental by screwing me over. The man in the building was absolutely useless and should not represent any business.

Trevor W. 
Clasificación:
5.0

Great customer satisfaction. Randy went above and beyond to help in my rental.

Rodney S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Larry G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keene C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Shannon H. 
Clasificación:
4.0

Replace rear tires. No tread. Will not get traction in wet grass. Will spin

Jesse M. 
Clasificación:
5.0

Everything as promised. Courteous and enthusiastic on all ends.

Paul H. 
Clasificación:
5.0

Everything was great. Very nice people to work with

Peggy D. 
Clasificación:
2.0

El cliente no dejó un comentario.

ZANE M. 
Clasificación:
3.0

The check e fine light was on. The cargo area was extremely dirty. The windshield was so dirty on the inside I could barely see to drive.

Cristi H. 
Clasificación:
5.0

El cliente no dejó un comentario.

larry G. 
Clasificación:
2.0

You charged my card for the full amount of the rental and then after I left tried to charge my card for an additional 360.40 14 times in a 10 minute time frame. I didn't owe an additional amount of money let alone 14 times 360.40. Very unethical. I am glad my bank caught it after charging my account an additional 2 times and alerted me to the fraud. This is a terrible way to run a business. I will never rent from uhaul again. I have moved over 20 times in my adult life and always used uhaul but this experience has put that to an end. I will tell everyone who asks that they should never use uhaul. After getting 1774.44 from me for the rental you all tried to charge my debit card for a total of 5040.00 that is sickening.

Lisa M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicholas B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicholas B. 
Clasificación:
5.0

Very friendly service. My rental was ready on time and the check out process was quick and efficient.

Philip G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Nathan W. 
Clasificación:
5.0

El cliente no dejó un comentario.

James B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ronald K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stu L. 
Clasificación:
5.0

El cliente no dejó un comentario.

James M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pamela B. 
Clasificación:
5.0

The lady working there was friendly and professional. I would recommend them.

Kenneth R. 
Clasificación:
3.0

Your website did not recognize that I was at your store so I had to check in in person.

Karsten S. 
Clasificación:
5.0

El cliente no dejó un comentario.

amber J. 
Clasificación:
2.0

The counter person in Kentucky was nice and helpful. But, the equipment was subpar, the turn signals needed to be repaired within 30 minutes of use. The ratchet strap mechanism for the front tires, was so poorly maintained, that they were barely useable and wouldn't stay latched. I've rented at least a dozen car transports and never had any issues.

Kevin K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dax M. 
Clasificación:
5.0

Very easy to rent. The roadside assistant was excellent.

daniel L. 
Clasificación:
5.0

Nothing they were awesome.

Dennis R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerry H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick F. 
Clasificación:
5.0

El cliente no dejó un comentario.

BETTY C. 
Clasificación:
5.0

Was an excellent experience, convenient pick up and drop off. Equipment was in excellent condition.

uriah A. 
Clasificación:
3.0

Didn't drop it off.

Danny H. 
Clasificación:
5.0

Everything was quick and easy.

Mickey L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Edna B. 
Clasificación:
4.0

Staff was great and helpful

Robert P. 
Clasificación:
5.0

Great service

Cheryl L. 
Clasificación:
1.0

Lady was not friendly at all

Shaun A. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS L. 
Clasificación:
5.0

Great customer service!! Staff was very helpful and very friendly. Thank you for a wonderful experience!

ATIT S. 
Clasificación:
5.0

Great customer service. I was in a pinch and owner came in on Sunday to help us out. Greatly appreciated

RYAN T. 
Clasificación:
3.0

Maybe answer your messages or texts. I dropped off the trailer on the same day that I rented it. It was a 24 hr rental. I called the next day at 9am and no one knew it was there after leaving a message and a text. Then I got an email from U-Haul stating that I was late on returning the equipment that was due back at 10am.

Jameson T. 
Clasificación:
5.0

great location, answer to all our concerns and questions

Frank G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chad T. 
Clasificación:
5.0

El cliente no dejó un comentario.

robert W. 
Clasificación:
5.0

Friendly staff. Great location! Great experience!

Tanya F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shannon B. 
Clasificación:
2.0

you charged me a late fee, I was told to be there on the 16th no one told me I had to be there by 7 and I had just come across 3 time Zones, just another way to screw the customer

David B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shaun A. 
Clasificación:
5.0

Not a thing....the location and employee are excellent have used this location many times and refer others often them. Thanks for being there.

lucian A. 
No se han enviado comentarios para esta ubicación.

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