Refund my money. Four times u haul has charged my account without my approvalBen N.
Customer Reviews for Keane Automotive Specialists
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.WILLIAM P.
Please make sure that the rubber chain latches are intact on all equipment. I had to use haywire to secure chains to be safe.ROBERT E.
El cliente no dejó un comentario.Pateick L.
Excellent customer service. Great people.Timothy C.
El cliente no dejó un comentario.Raymond D.
Tires should have been checked so we didn't have a blowout. It could have been very dangerous cWilliam S.
El cliente no dejó un comentario.David H.
El cliente no dejó un comentario.Robert B.
Rental process is to complicated, not customer friendly!Jon V.
El cliente no dejó un comentario.Joseph S.
Keen and his employees were great. Kind and helpful. Excellent customer service. Practicing social distancing.George D.
El cliente no dejó un comentario.Ryan W.
Make it easier for the rental place with less paperwork, and make sure they are paid well as that is a lot of work for them, if they run another business besides renting just U-Hauls. They deserve a pat on the back.ROBERT A.
El cliente no dejó un comentario.Melissa C.
El cliente no dejó un comentario.Henry G.
El cliente no dejó un comentario.MARIAN A.
Dropped off after hours. Used Uhaul android app to return the truck.Paul P.
El cliente no dejó un comentario.WESLEY L.
Nothing, service was good.William B.
El cliente no dejó un comentario.Lester S.
I had completed my reservation online, but it had to be re-done because of error at UHaul server. Dealer spent over half hour on phone to try to figure out reason for error. Big waste of time doing the online reservation!David J.
El cliente no dejó un comentario.TONY S.
El cliente no dejó un comentario.KYLE B.
El cliente no dejó un comentario.Joe P.
Great service and a great vehiclePeter C.
Very helpful!!Kelly T.
El cliente no dejó un comentario.Tracy B.
El cliente no dejó un comentario.Cynthia R.
Very Helpful.Gary R.
It was awesome as is.Michelle R.
I rented a 12ft trailer to take furniture to someone approx. 500 mile away. After 3 hrs on the road I pulled in to get gas. To my surprise a guy that had been following me pointed out that I only had one tire on the right side of the trailer. Needless to say I was a bit upset. I'm a 71 yr young woman, alone, in a Tundra pulling a 2ft trailer Less then a mile away I found a U-Haul dealer. It is located at George's Body Shop in St. Ignace, MI. I can't say ENOUGH about those gals and guys. They couldn't have been nicer and they had me back on the road in about twenty mins. THEY SHOULD BE RECOGNIZED FOR THEIR WONDERFUL SERVICE!!Cynthia R.
I will not use your service again. I went online a reserved a truck and trailer 2 weeks in advance. 24hrs before pick up I was called and told part of the equipment was in a location 1 1/2 drive time away. It is not possible to hire moving help based on a time schedule when your run it this way. It is the 2nd time you have done this to me. I am done.Gary H.
El cliente no dejó un comentario.ronnie D.
Your computer system sucks. The people at Keane struggled with the system and delayed my departure for almost a half hour. They were very helpful and attentive to me, but your computer system kept screwing up and they had to keep redoing everything.Mike M.
El cliente no dejó un comentario.Kevin L.
simplify checkin too much timeBradley Y.
El cliente no dejó un comentario.LaVerne S.
No complaints about this location. My online experience making and accepting the reservation, however?? WORST U-HAUL EXPERIENCE EVER!!! I made my reservation only to find out that absolutely every aspect of the reservation was changed without asking if this was acceptable. Just to itemize the list... My pick-up location... CHANGED! My requested truck... CHANGED! (It was actually SMALLER!) My drop off location... CHANGED! The type of move (one-way or local)... CHANGED! TWICE!! The length of my reservation... CHANGED! Every one of these changes were made without my permission, and against my will WITHOUT NOTIFICATION!!!Steven S.
Easy drop offSamantha O.
Yes I think they'll be getting some more of my business!!keith W.
El cliente no dejó un comentario.Peter V.
El cliente no dejó un comentario.Carol W.
El cliente no dejó un comentario.Greg E.
El cliente no dejó un comentario.deborah S.
El cliente no dejó un comentario.Robert E.
El cliente no dejó un comentario.Edward D.
El cliente no dejó un comentario.GARY L.
El cliente no dejó un comentario.Cynthia P.
El cliente no dejó un comentario.Ole D.
El cliente no dejó un comentario.Michael K.
Have the gas tank full when picked up. I made a 500+ mile trip. Tricky to end with a quarter tank.Ole D.
El cliente no dejó un comentario.Doug W.
El cliente no dejó un comentario.Ken T.
The tow wires were rusted on my vehicle. They took a man off from a vehicle he was working on in the garage to work on mine and get me out the door. Top notch people.Gary H.
El cliente no dejó un comentario.Brian M.
El cliente no dejó un comentario.Jennifer G.
El cliente no dejó un comentario.Teresa D.
El cliente no dejó un comentario.Mark B.
seat is uncomfortable.Sandra S.
Great ExperienceMark B.
Friendly agent.patty W.
People working there were pleasant and quick on the turn in process.Frederick T.
I used your self check in. Great feature. Easy location to back the trailer into. Great experience. 3rd trailer rental in a couple of months, who wants to own a trailer when you can rent on at such a great price.Mark T.
El cliente no dejó un comentario.Paul E.
El cliente no dejó un comentario.SERGE T.