Customer Reviews for Just For Fun
(U-Haul Neighborhood Dealer)

282 comentarios

1841 Hwy 11 NW   Monroe, GA 30656

(678) 635-3082

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 6 p. m.
  • Dom.: 12 p. m. - 6 p. m.

Servicios en esta ubicación:

Contáctanos

(678) 635-3082

1841 Hwy 11 NW
Monroe, GA 30656

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 6 p. m.
  • Dom.: 12 p. m. - 6 p. m.

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

ANTONIO G. 
Clasificación:
2.0

Not a UHaul first business. To many distractions and it took longer than normal to rent.

LEONARD R. 
Clasificación:
5.0

Radio did not work but other then that it was fine.

Toby P. 
Clasificación:
5.0

El cliente no dejó un comentario.

sharon W. 
Clasificación:
1.0

The trailer I rented was submitted as returned when I still had it. I tried messaging thru the Uhaul website, but no response. Then my husband got pulled over by the sheriff's department after your owner followed him because it was reported stolen. He was made to get out, with their guns drawn, and sat on the side of the road for over an hour in handcuffs because of your incompetence. He was almost detained and charged with theft.

Danielle A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bryan G. 
Clasificación:
3.0

El cliente no dejó un comentario.

TERRY C. 
Clasificación:
1.0

THIS WAS THE WORST EXPERIENCE EVER!!!!!!!!!!! I have rented H-Haul vehicles for over 10 years in various sizes for different tasks. This is the first time I ever had any problems with my rental. When I got the vehicle loaded it would not start. So I called the location I rented the vehicle from, instead of speaking with me, (and this rental is at a car lot where they sell and repair cars) I was told to call U-Haul to get an answer to my problem. Jasmine who was located in Arizona did everything she could to help me and could not resolve the problem and when I expressed to her that waiting for an hour in 95 degree temperatures would be a lot, she called someone to contact me within 30 minutes and actually made two other calls to me to make sure that I got back on the road (she was amazing!! and deserves to be acknowledge for her exceptional Customer Service).The person who was sent out to assist me was amazing. He explained what happened and if it happened again what I should do. Then for the first time ever I backed into a wall and created damage on the vehicle. When I returned it the person did not know how to do a claim and when I found out that I had to pay the deductible I ask for it to be put on a different card from the card they were charging for my rental. However when I opened my email today I was issued a promissory note for the entire amount. Neither of the cards that I had given to them on Friday July 29th, was used and the date of the rental is incorrect on the promissory note. I WILL NEVER RENT FROM THIS LOCATION AGAIN AND WILL LET EVERYONE I KNOW NOT TO!!!!! Not only was there no communication when I left that evening except your receipt will be in your email there was no explanation as to how this process would work after I specifically told them I would have to use a second payment form. They did not ask for the other form of payment only that U-Haul would probably give me a call on Monday. This experience is totally unacceptable and I am furious that I was issued a promissory note. I will take care of this today, but I will never go back to Just For Fun, in Monroe, GA and recommend that no one else should either. The worst customer service ever in 10 years..

Rosemary P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOE D. 
Clasificación:
5.0

The location was fine, but really preferred the original selected location. We had to drive further out of the way.(more gas/ more time wasted) Would like to be able to reserve a unit and get it where I reserved it. This is not the first time we have had to get our reserved vehicle at a different location.

Anthony C. 
Clasificación:
4.0

El cliente no dejó un comentario.

monroe D. 
Clasificación:
5.0

First class!

MATTHEW D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Brandy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

KORTNI S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mark C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Howard M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nelson G. 
Clasificación:
5.0

The gentleman at Just For Fun was so efficient and so very very nice and helpful! My husband really enjoyed talking to him very much! Great experience!

JUDY L. 
Clasificación:
5.0

There's nothing we can say to ask for improvement from the time we picked up our U-Haul in Navara Florida to the time we dropped are you haul off in Monroe Georgia the process with seamless everyone was very helpful and professional U-Haul is awesome

Michael H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amir B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terrance C. 
Clasificación:
5.0

Very friendly

Justin A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Stanley D. 
Clasificación:
5.0

Was fast and fantastic service with super friendly staff. Will recommend this location to friends and frankly and use this location again when there need arises.

David F F. 
Clasificación:
4.0

El cliente no dejó un comentario.

roger P. 
Clasificación:
5.0

El cliente no dejó un comentario.

MELVIN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

BILLY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald F. 
Clasificación:
4.0

El cliente no dejó un comentario.

jon D. 
Clasificación:
5.0

El cliente no dejó un comentario.

David G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric P. 
Clasificación:
4.0

El cliente no dejó un comentario.

R Dale G. 
Clasificación:
3.0

El cliente no dejó un comentario.

TYRELLE W. 
Clasificación:
5.0

Easy and fast drop off. Friendly service.

Samantha C. 
Clasificación:
5.0

El cliente no dejó un comentario.

HEATHER D. 
Clasificación:
4.0

El cliente no dejó un comentario.

JESSICA R. 
Clasificación:
4.0

El cliente no dejó un comentario.

VICTORIA T. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY B. 
Clasificación:
5.0

Very helpful and super friendly

GLEN E. 
Clasificación:
2.0

Was charged for over mileage didn't notice this until I received an alert from my credit card company saying I was billed an extra 94 dollars. And the email bill says I drove 210 miles I drove from brookhaven ga to Monroe ga a total of maybe 60miles. I am assuming I will just have to eat the cost of this.

Eric H. 
Clasificación:
5.0

El cliente no dejó un comentario.

LEONARDO O. 
Clasificación:
4.0

Friday, upon rental at 4pm we told a lady complete the rental we would be back around 7 or 8pm. She said the gate to the business would be locked and of we brought the trailer back around noon on Sunday she would only charge us one day. That was not the case. Sunday we brought the trailer back shortly after noon and the gentleman who was working charged us for two days rental. We were rather disappointed with this and the lady was not working who we dealt with Friday. If managing a U-Haul rental center how can people return a rented product if the gates are locked after hours. Almost seems as if a sure way to get an additional day of rental when you can't drop off. Our usual U-Haul location allows for after hour drop off without the hassle of locked gates. In the future, if we have to use Just For Fun in Monroe, GA for a rental we will leave the rented unit in front of the gate and check the unit back in online.

CHRISTOPHER W. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN S. 
Clasificación:
3.0

Donny was great, but his wife was not really informed on how to check reservations and process rentals.

John W. 
Clasificación:
1.0

See above

Cornelia W. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOHN T. 
Clasificación:
5.0

They are always very friendly and helpful.

JAMES W. 
Clasificación:
4.0

Not giving a perfect rating because the wiper blades needed replaced on the truck. Was very hard to see in the rain when driving with the wipers on.

Christopher G. 
Clasificación:
4.0

Friendly and great customer service

CARLO G. 
Clasificación:
3.0

El cliente no dejó un comentario.

GERALD D. 
Clasificación:
4.0

El cliente no dejó un comentario.

ARTHUR J. 
Clasificación:
5.0

Always a wonderful experience, the owner is a good guy and the lady in the office on the last visit was very helpful.

DANEIL D. 
Clasificación:
4.0

El cliente no dejó un comentario.

James M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUSTIN P. 
Clasificación:
3.0

Have vehicles cleaned before rental.

Jarvis B. 
Clasificación:
3.0

El cliente no dejó un comentario.

JOSEPH C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL F. 
Clasificación:
5.0

Heather (?) who helped me was phenomenal!

Troy D. 
Clasificación:
5.0

El cliente no dejó un comentario.

SAMUEL G. 
Clasificación:
5.0

Great rental experience from Just for Fun!

Jeff K. 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT T. 
Clasificación:
4.0

The trucks breaks were worn out.

Scott T. 
Clasificación:
4.0

El cliente no dejó un comentario.

GREGORY C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Justin C. 
Clasificación:
3.0

El cliente no dejó un comentario.

JAMES M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUAN M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Stephen D. 
Clasificación:
5.0

El cliente no dejó un comentario.

David T. 
Clasificación:
4.0

El cliente no dejó un comentario.

ALBERT J. 
Clasificación:
5.0

The rental process was flawless at this location. If I ever need another rental I will definitely use him.

STELLA P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laura F. 
Clasificación:
1.0

El cliente no dejó un comentario.

Angela H. 
Clasificación:
3.0

Rented online with a pick up time and a return time. The owner of the facility wanted to charge a fee for bringing the trailer back after he closed. Also, we rented a trailer to be hitched to our truck. But the adapter that is supposed to be on the trailer hitch to hook up the lights was not on it and they wanted to charge $10 for it.

Tonia B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MAE W. 
Clasificación:
3.0

Great customer service I was disappointed because the U-Haul was supposed to be ready that morning by 9 and I was not able to get it until 1230 that afternoon which set me back.

Salene P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Duane S. 
Clasificación:
5.0

El cliente no dejó un comentario.

PETER M. 
Clasificación:
5.0

El cliente no dejó un comentario.

NATHAN L. 
Clasificación:
4.0

El cliente no dejó un comentario.

ROBERT H. 
Clasificación:
4.0

Better training on system

Jeremy T. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANNY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

kentrell B. 
Clasificación:
5.0

The U-Haul that I rented was a 15', but when I inspected it, the front passenger side tire was bald on the outer edge. When I pointed it out, they immediately upgraded me to a 20' at no extra charge. The 20' had a little play on the steering wheel (but was manageable), and it sounded like there was a hole in the muffler (rattled). Maintenance of the vehicles seemed to be a bit of an issue, but the people were really nice and easy to deal with.

KAYLA C. 
Clasificación:
5.0

fantastic customer service

john M. 
Clasificación:
3.0

El cliente no dejó un comentario.

JEFFERY M. 
Clasificación:
4.0

El cliente no dejó un comentario.

JAMES P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert W. 
Clasificación:
5.0

Took an hour to clear an e alert from 4 years ago why didn't it show up when I reserved it the lady apologized and took it off Embarrassing to go to a local business you frequent and show up on a you don't pay your bills list and then have clear up your mistake in front of them

NELSON G. 
Clasificación:
4.0

I originally made a reservation at another location but the trailer was broken so I had to go to another(this one) everyone was nice but we were in a time crunch so it was really inconvenient

ERIC C. 
Clasificación:
5.0

El cliente no dejó un comentario.

OLLIN R. 
Clasificación:
3.0

El cliente no dejó un comentario.

NATHAN T. 
Clasificación:
5.0

El cliente no dejó un comentario.

YOLANDA W. 
Clasificación:
3.0

Make sure my rental was check back in on time, I got it at 11am and rerun it at 5:30pm well on time, but man said he would check it in after he finish with a customer, last time I used them I was charged for two days and only had it for one, please confirm my one day rental to prevent any payment delay, or my help at over payment return,

ADOLFUS G. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAEL M. 
Clasificación:
3.0

The first truck was dirty inside and the steering wheel was sticky. Outside the muffler was broken and half of the side panel was missing. The engine sounded like a tractor when you hit the Excelerator. The second truck that I switched out for was barely better. I've never seen U-Haul trucks and deplorable condition in my life.

JOSEPH J. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY B. 
Clasificación:
3.0

Lady said everything was perfect, gas , truck was clean but I was still charged for gas and an overage of miles.

CYNTHIA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN C. 
No se han enviado comentarios para esta ubicación.

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