Comentarios del cliente para JT Auto

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de JT Auto

Grado total:

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Terrence F. en

Grado:

Plug should have been replaced. The guy jab to bend it back to make it fit.

Christina H. en

Grado:

El cliente no dejó un comentario.

Douglas M. en

Grado:

Original reservation was for Lake Avenue in Brockport, NY. They are not open on weekends. I was lucky to have had Colby street with the truck I needed. Had to reschedule a truck. Lost 2plus hours of move time.

ANTHONY S. en

Grado:

Have more vehicles available at location. A minor problem, with the trailer I rented, could have delayed me seriously with no back-up available.

Casey P. en

Grado:

The app was absolute trash, it refused to let me leave the truck or pick it up as the app wouldn't register when I was pressing to find my current location.

Ronald W. en

Grado:

El cliente no dejó un comentario.

Patricia D. en

Grado:

El cliente no dejó un comentario.

David M. en

Grado:

El cliente no dejó un comentario.

samantha W. en

Grado:

So the guy lives behind his shop in a camper. He said he sent me an email with a code for the key so he didn't have to come into the shop because he had a late night at the red wings game (insert eye roll emoji) ....... I still have not received that email . He had , no joke, rolled out of bed and came in the shop to get me the key and fill out the paperwork. so weird. The truck was clean , but it drove terrible, anything over 40 and it shook like the front end was going to fall off it. Could use some break work as well. I have used U-Haul 4 or 5 times . And this is the worst experience i've ever had , it's nothing terrible but just not professional. If needed I will use U-haul again but will absolutely NOT use this location . CREEPY !

Jeffery H. en

Grado:

We reserved a 15 ft and recess 26 ft. It was a little intimidating to drive such a large vehicle, but we managed. Please credit me back the $10 for the furniture pads that you forgot to include with the truck.

John J. en

Grado:

I am hard of hearing and I have trouble with people who have axcent.

Markette M. en

Grado:

When I showed up around 12:40 to pick up the truck at the Brockport location using the online checkin, I was met with a “your reservation has expired, please call [so-and-so]”, so I did and got a voice mail. I approached the office and was met with a locked door, even though the rep who’d called me on Friday assured me they would be open until 2pm, which is what a sign on the door also confirmed. A woman inside - without letting me in - said to someone else “there’s someone here” and then I waited a few minutes before the door was unlocked. The man behind the counter knew I was coming, but told me he was about to leave for the day since I had mobile check in. I explained that I was told they’d be open until 2pm, somehow my reservation was now expired, and he went through the steps I’d done previously to set me up with a rental. I don’t think the 20 miles the rep who called me Friday promised me were carried over to the new reservation.

Lynn W. en

Grado:

Check out was quick and easy. Everything was ready to go. The truck was clean and appeared well maintained. Personnel was very nice.

Paul K. en

Grado:

The agent who covered the rental process and the contract was extremely thorough and very polite.

Richard F. en

Grado:

El cliente no dejó un comentario.

William S. en

Grado:

El cliente no dejó un comentario.

Mark S. en

Grado:

El cliente no dejó un comentario.

Joe S. en

Grado:

El cliente no dejó un comentario.

Jean W. en

Grado:

El cliente no dejó un comentario.

patrick T. en

Grado:

Nothing!! They were very helpful, courteous and extremely professional from the minute we walked in until we drove away. I would highly reccomend any local or one way travelers to use this location!!

Pam E. en

Grado:

El cliente no dejó un comentario.

jonathan G. en

Grado:

El cliente no dejó un comentario.

DeeAnna B. en

Grado:

El cliente no dejó un comentario.

Terry E. en

Grado:

El cliente no dejó un comentario.

Ronald M. en

Grado:

Everything was fine, nothing I can think of to help improve the experience.

Christopher D. en

Grado:

Uhaul itself was disappointing. I bought the insurance and it did not cover the mail box I hit. Why did I even pay for it?

Josh P. en

Grado:

The uhaul required almost the foot to the floor to gain any speed with the back empty. Maybe the truck needs a transmission check too? Otherwise the uhaul did exactly what I needed it to reliably, 9/10 would recommend and would use again.

JAY L. en

Grado:

El cliente no dejó un comentario.

Blaze B. en

Grado:

El cliente no dejó un comentario.

Nicholas W. en

Grado:

El cliente no dejó un comentario.

Erick J. en

Grado:

El cliente no dejó un comentario.

Michael Phelan P. en

Grado:

El cliente no dejó un comentario.