Customer Reviews for JRz Auto Body
(U-Haul Neighborhood Dealer)

641 reviews

3448 Minnesota Ave   Stevens Point, WI 54481

(715) 952-5870

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat-Sun: 9 am–12 pm
Special Operating Hours
  • 5/27/2024: Closed

Services at this Location:

Contact Us

(715) 952-5870

3448 Minnesota Ave
Stevens Point, WI 54481

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat-Sun: 9 am–12 pm
Special Operating Hours
  • 5/27/2024: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

THOMAS E 
Rating:
5.0

Customer did not leave a comment.

Craig P 
Rating:
5.0

Super friendly and helpful!

Penny F 
Rating:
5.0

All good

debbie s 
Rating:
5.0

Customer did not leave a comment.

Ted J 
Rating:
5.0

Pleasure, thank you!!!

Peter H 
Rating:
4.0

Customer did not leave a comment.

Thomas D 
Rating:
5.0

Customer did not leave a comment.

Stephanie S 
Rating:
5.0

Customer did not leave a comment.

lyle h 
Rating:
5.0

Nothing. Everything was great.

Danita M 
Rating:
5.0

Customer did not leave a comment.

JOSH F 
Rating:
5.0

Linda is super kind and helpful

JACOB S 
Rating:
5.0

Linda was exceptionally friendly and helpful - thank you!!

Renee P 
Rating:
5.0

Everything worked as expected no surprises. John took good care of the transaction.

mark g 
Rating:
5.0

Rented a lot of uhauls and this was by far the best experience. Exceptional friendly staff and ease of paperwork was the best. Thanks again!

Jack W 
Rating:
5.0

While I did experience some frustrations with the U-Haul app the day before picking up the truck, everything got better when Linda came into the picture. Linda called me from JRz Auto Body when I was on my way to pick up the truck and trailer; she assured me everything was all set and there was nothing to worry about. She even said, "take your time and stop for coffee if you need to; I'll be here and if anything happens and you can't make it before we close, just call me, I live nearby." That made my whole day. Just hearing those words helped erase the technical glitches on the app the night before. A few more Lindas would make this world a better place.

Tracy H 
Rating:
5.0

Customer service was fantastic. She was very helpful, knowledgable and easy to work with. Marshfield was not a good experience at all. He was rude, disrespectful and not pleasant to work with.

Jackie S 
Rating:
5.0

Pick up and drop off were easy. Everyone at this location were kind and helpful!

Elsa D 
Rating:
5.0

U-Haul should send out all of their trucks with a completely full tank of fuel

Larry A 
Rating:
5.0

Customer did not leave a comment.

Jonathon L 
Rating:
5.0

Customer did not leave a comment.

James J 
Rating:
5.0

Customer did not leave a comment.

Wallace N 
Rating:
5.0

We called this location at the last minute to rent a 4 x 8 trailer after the first location in Wausau did not have a trailer available. The woman that rented it stayed a few minutes past closing to help us. She was great! Nothing she could do to be better.

Scott G 
Rating:
5.0

Customer did not leave a comment.

Michael F 
Rating:
5.0

Customer did not leave a comment.

timothy y 
Rating:
5.0

Great job

BRYAN C 
Rating:
3.0

Customer did not leave a comment.

Robert S 
Rating:
4.0

Interior vehicle cleaning.

JOHN W 
Rating:
5.0

Customer did not leave a comment.

Delsin S 
Rating:
5.0

Customer did not leave a comment.

RYAN B 
Rating:
5.0

Friendly professional service!

Lisa D 
Rating:
3.0

Customer did not leave a comment.

Dawn B 
Rating:
5.0

Customer did not leave a comment.

Mike L 
Rating:
5.0

Amazing customer service and really kind people! We've used Uhaul many times in the past, wish we would've picked them for all those times. Would absolutely recommend to our friends and family!

Diana V 
Rating:
5.0

A+

Evan K 
Rating:
5.0

The gal working was excellent!

Bobbie R 
Rating:
5.0

Customer did not leave a comment.

Mike J 
Rating:
5.0

Always easy to work with. Quick to answer questions or resolve any issue if they arise. Thank you!

JOSEPH F 
Rating:
5.0

Customer did not leave a comment.

Roger U 
Rating:
5.0

Super nice people to do business with

JACOB S 
Rating:
5.0

Customer did not leave a comment.

HOWARD L 
Rating:
5.0

Linda is great! The office hours of operation and after hours key drop off are convenient. I had all my questions answered before renting. The check-in/return was a breeze.

Yvonne E 
Rating:
5.0

Service was great!👍 Linda was so helpful and very kind on providing the trailer we needed. 😊

DON D 
Rating:
5.0

Customer did not leave a comment.

Vikash P 
Rating:
5.0

Very friendly and helpful. Thank you.

Martin N 
Rating:
5.0

What a good job of explaining eveything.

wayne B 
Rating:
5.0

Customer did not leave a comment.

Elizabeth w 
Rating:
4.0

Customer did not leave a comment.

DONALD W 
Rating:
5.0

Customer did not leave a comment.

KURT J 
Rating:
5.0

Customer did not leave a comment.

James F 
Rating:
5.0

Customer did not leave a comment.

James F 
Rating:
5.0

Customer did not leave a comment.

Charles D 
Rating:
5.0

The window makes noise when fully closed, but other than that everything went well.

JACOB S 
Rating:
5.0

Customer did not leave a comment.

tom e 
Rating:
2.0

Customer did not leave a comment.

Thomas L 
Rating:
5.0

Customer did not leave a comment.

Harry P 
Rating:
5.0

Customer did not leave a comment.

Daniel H 
Rating:
4.0

Great staff very help full, would recommend them to any one

David F 
Rating:
4.0

They did an excellent job very friendly folks

Robert V 
Rating:
5.0

Customer did not leave a comment.

Paul K 
Rating:
5.0

very friendly and helpful!

Chuck N 
Rating:
5.0

excelant customer service linda in whiting awesome scotty out

Scott W 
Rating:
2.0

Customer did not leave a comment.

Krystina L 
Rating:
4.0

Customer did not leave a comment.

Ksenia S 
Rating:
5.0

Customer did not leave a comment.

Benjamin D 
Rating:
5.0

Staff was amazing and extremely helpful.

Justin G 
Rating:
4.0

Customer did not leave a comment.

Matthew G 
Rating:
5.0

Customer did not leave a comment.

Mark h 
Rating:
5.0

This location and Linda in particular are wonderful. Your 24 hour app needs some improvement. 1. I verified the unit and location of my rental the night before. Between then and 7:30 the next morning, the parking lot was full with returned units completely blocking my rental in. I contacted support and was told they would assign me a new unit. There is no way the agent could really tell the second unit was not blocked in, it was. I had to wait until the location opened at 9 AM to initiate the rental. Linda tells me she has no way of knowing how many units will be returned as oneway rentals 2. I understood the rental is for 24 hours and originally thought I might get the unit back on site on the evening of the rental. With the late start, I finished up later than anticipated and returned the unit the following morning but within the 24-hour rental period. Linda was aware this would likely happen. The app charged me for two rental periods. I have since been refunded for the second rental period.

Peter S 
Rating:
5.0

Lady that assisted me this weekend was super kind, made the process very smooth!

Jennifer C 
Rating:
5.0

Customer did not leave a comment.

Michael C 
Rating:
5.0

Customer did not leave a comment.

Amelia C 
Rating:
5.0

Customer did not leave a comment.

Alex K 
Rating:
5.0

Customer did not leave a comment.

Dan D 
Rating:
5.0

I don’t remember her name, but the lady at JRz who took care of me was so friendly and helpful! She went out of her way to make sure I had a good experience amongst the stresses of moving. I’d absolutely recommend her to anyone!

Rebecca S 
Rating:
5.0

Maintenance even helped me figure out my fusees which was really cool of him. Lady at the desk which didn’t catch her name was amazing.

Frankie R 
Rating:
5.0

Even though the location was closed someone was still there and checked me In. Good experience

Mike W 
Rating:
5.0

I really appreciated the very important information on using the truck that the employee at JRz Autobody provided!! I had never driven a U-Haul, and her help made a big difference!

Diane M 
Rating:
5.0

Customer did not leave a comment.

Allan Z 
Rating:
5.0

Customer did not leave a comment.

Jessica W 
Rating:
5.0

excellent service, fast interaction on pickup and return, Great job?

Jim C 
Rating:
5.0

They were so nice and helpful! I'd definitely recommend!

Laura W 
Rating:
5.0

Customer did not leave a comment.

Shane N 
Rating:
5.0

They are friendly and have great customer service. I had a excellent time talking to her. I would highly recommend them to anyone who is moving.

Deborah D 
Rating:
5.0

Customer did not leave a comment.

Autumn L 
Rating:
5.0

Customer did not leave a comment.

robert p 
Rating:
5.0

Customer did not leave a comment.

Michael M 
Rating:
5.0

Customer did not leave a comment.

thomas c 
Rating:
5.0

Customer did not leave a comment.

James B 
Rating:
4.0

No improvements needed. Everything was fine.

Wayne S 
Rating:
5.0

Customer did not leave a comment.

Steven B 
Rating:
4.0

Customer did not leave a comment.

Carol W 
Rating:
5.0

Customer did not leave a comment.

Nancy L 
Rating:
5.0

Customer did not leave a comment.

GaoZer T 
Rating:
2.0

Charged for an extra $5 with no explanation. Gas was returned with exact amount of gas as it had when I got it so I'm not sure why this charge occurred. No email about the charge either. other than that it went great thanks

Tyler S 
Rating:
5.0

Customer did not leave a comment.

Christine E 
Rating:
5.0

Customer did not leave a comment.

Shanon B 
Rating:
5.0

Very friendly attendant at this location!

Mindy P 
Rating:
5.0

Have the supplies as ordered at pick-up location!

James B 
Rating:
5.0

Customer did not leave a comment.

Ryan P 
No reviews have been submitted for this location.

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