El cliente no dejó un comentario.ANUBHAV K.
Customer Reviews for Joshua Rosa Enterprises
(Distribuidor de U-Haul del vecindario)
Cedar Park, TX 78613
Servicios en esta ubicación:
Horarios de la ubicación
- Lun.- vie.: 10 a. m. - 5:30 p. m.
- Sáb.: 10 a. m. - 6 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Fast & easy pick up and drop off. Friendly assistance.ALEJANDRO V.
El cliente no dejó un comentario.Justin G.
El cliente no dejó un comentario.Kelvin W.
Super nice and helpful for a last minute rental.TAMMY T.
Place doesn't look safeGova R.
El cliente no dejó un comentario.Roger P.
Very friendly and professional company.Lisa B.
El cliente no dejó un comentario.Jack T.
Keep up the amazing work. Extremely friendly and kind, a family member is moving soon and guess where we will be renting the uhaul from ? Exact same location.SINCLEER O.
The lady that took care of me at this location is very efficient and knowledgeable . I do recommend this place to anybody that needs a uhaulFernando P.
El cliente no dejó un comentario.ARMANDO N R.
El cliente no dejó un comentario.JOHANNA C.
El cliente no dejó un comentario.EDWARD C.
i dropped the truck off after hours, but staff was helpful even resolving an over charge the next day, appreciate the support and service. The location was a bit odd, couldn't see the other uhaul trucks without driving back behind some out buildings. Not super inviting, but service was excellent.Alan W.
Disgusting! The location is absolutely disgusting! Our truck was completely covered in bugs and no one cared. And then we were charged a cleaning fee!JOSHUA D.
I had trouble completing the digital check in. For whatever reason, even after I adjusted my location setting (which is needed to complete the process) the app was not picking up my location. I called The 877 number that is on the website , and received a recording that I would get a call back in 60 mins. (Way to late to keep the schedule I had arranged.) I use an IOS phone. Luckily I had I friend with me, who had an Android and we were able to complete the process using his phone. It was only after we were able to start the process through his phone that we could even get a phone number to talk to anyone. If he weren't there I would have been stranded without any help. This may sound like a minor glitch, but when you are talking about moving an hour or two delay can mean you don't get to move that day. In the Covid Era workers are hard to come by. I had helpers scheduled, who were kind enough to wait until we got this sorted out. But if I hadn't been able to even get a number to talk to someone because of some tech glitch, I would have been at risk of losing my movers, and not being able to move on time- there are financial obligations to others for the place of residence I was in. A small tech glitch, and lack of being able to reach anyone could have cost me a ton of money!! I am forever grateful I had a friend there (I often don't), I can forgive U-haul, but it would be a really productive change to have the number that was provided when my friend was able to start the process available to all us poor schmucks who are trying desperately to manage ALL THE THINGS involved in moving. This put me back about 40 mins. The job was completed, but not without frustration and anxiety. Nobody needs any extra of that. Hope someone is listening.Lindsey W.
Direct me to a actual Uhaul facility!JAMES H.
My pick up time was 10 am. The truck was at a different location. Drove about 4-5 miles to the other location and the truck was not ready. Had to wait 45 me nutes to pick up the truck.TAMARA B.
Service was great, everything went smoothly and quickly. ¡Gracias!laura J.
Theresa was awesome! She helped me with adding on to my rental and was very friendly and knowledgeable. One of the best customer experiences I have had!JASON A.
El cliente no dejó un comentario.Jeffrey S.
El cliente no dejó un comentario.Patrick S.
El cliente no dejó un comentario.Daniel G.
In terms of maintenance, the brakes on the truck were very stiff and difficult to compress, they took a good deal of strength to press even with no cargo, otherwise truck was in clean condition. Also, there needs to be clear parking instructions at this site, the parking spots that were in front of their business were chained off and the additional parking belonged to other businesses so I was afraid to leave my car there.Candace D.
The location was difficult to find and a bit of an unexpected location since they didn't have u-hauls there.BRITTANY G.
Staff was incredibly helpful and nicePATRICK S.
Staff was professional and accommodating. Great experience and highly recommend this location!Sidney L.
Dropped off after hours so can't really comment on this.Grant G.
Customer service went above and beyond to meet my needs. I strongly recommend using this location in the north Austin area.RYAN K.
We were very pleased with the facility, service, and the truck.Billy N.
Mrs Rodriguez was knowledgeable on the truck we neededRoberto S.
Awesome location and staffKelly J.
The check in process on my phone was broken but I was saved by a lovely woman up front. She was an absolute delight to work with.Jeremy J.
Location was hard to find, not well signage. Went around few times to be able to find it. Was charge an additional miles that most probably was of me going around looking for the place :)Luz S.
I think everythingLINO M.
El cliente no dejó un comentario.GAURAV R.
El cliente no dejó un comentario.RENE L.
El cliente no dejó un comentario.Peter N.
El cliente no dejó un comentario.THOMAS S.
El cliente no dejó un comentario.LLOYD M.
This was the easiest thing I ever done. Front staff was excellent and friendly.Ola T.
turned in the equipment after hours, so questions not applicableGregory D.
El cliente no dejó un comentario.PATTI B.
El cliente no dejó un comentario.Armando B.
Great job and very nice staffJaime T.
El cliente no dejó un comentario.James P.
Very nice people thereJAMES F.
El cliente no dejó un comentario.Rosemary M.
El cliente no dejó un comentario.NORENE C.
El cliente no dejó un comentario.Kyndall A.
El cliente no dejó un comentario.ELOND F.
Great customer service!SAMANTHA B.
El cliente no dejó un comentario.Bryon B.
El cliente no dejó un comentario.Hyung K.
El cliente no dejó un comentario.Matthew H.
El cliente no dejó un comentario.SRIKANTH G.
Couldn't find it at first. Tiny dark sign. Then no signs or other trucks to know where to park. Awful.ROBERT E.
So accommodating, they were awesome. I highly recommend this UHaul location.JACOBO P.
Great experienceJERALD S.
El cliente no dejó un comentario.Miguel C.
El cliente no dejó un comentario.SCOTT S.
Overcharged, argued with owner of his faults, charged twice and never got repaid my money. I don't even have the energy to go back and tell them because I'm so pissed. Just terribleRODRICK G.
The people who work here are super sweet and friendly. I will definitely be using this place for my next move.BONNIE S.
El cliente no dejó un comentario.JAMES N.
El cliente no dejó un comentario.David S.
The gear didn't shift right but overall pleasant experience and staff is great.AMY NICOLE F.
El cliente no dejó un comentario.KIM S.
El cliente no dejó un comentario.CAROLYN C.
Theresa was knowledgeable, friendly & helpful.Denese H.
El cliente no dejó un comentario.Ryan A.
The appearance makes you stand back a little, but the equipment, and especially the people, are great.JOE R.
El cliente no dejó un comentario.DAVID P.
El cliente no dejó un comentario.STANLEY U.
El cliente no dejó un comentario.RICHARD C.
Theresa was great and very professional!!!GLENN Y.
El cliente no dejó un comentario.mark J.
El cliente no dejó un comentario.DAWN DEE M.
Too many people scheduled at the same time for a one-person shop. I had to wait 30 minutes to get my vehicle. I don't blame the shop since the scheduling was outside of their control.Steven L.
Nothing to improve. I've used this place 3 times now for my U-Haul rentals and they're are the quickest, friendliest ladies. Definitely recommend them for all U-Haul needs.Ryan S.
It was a great experience. No hassles or problems with any part of renting one. My truck was clean and drove well and Teresa explained everything well. She was very nice and helpful.Inga S.
El cliente no dejó un comentario.Chad S.
The customer service was one of the top. The internet was down but she did the paperwork at no time and made me feel valued as a customer. U-Haul needs more like her.Moussa C.
Great location to rent from and super friendly. Return customer.FIRAS I.
The staff here were excellent! I had trouble with the TruckShare 24/7 system and they were more than willing to help me out with everything. Great location and the Van was also solid.Miles J.
I was charged $28 for â€œsave moveâ€â€"a fee I hadn't agreed to, along with a misc $69 rental charge on top of my mileage and rental fee. No one mentioned this fee before or after I agreed upon the contract. Not cool.Christa N.
El cliente no dejó un comentario.Betty P.
El cliente no dejó un comentario.CHRISTOPHER H.
El cliente no dejó un comentario.DEBRA R.
El cliente no dejó un comentario.Clayton P.
El cliente no dejó un comentario.William A.
El cliente no dejó un comentario.Ariana D.
El cliente no dejó un comentario.RICHARD H.
Keep up the excellent serviceABIOLA A.
Agent was very professional and friendly. Understood my needs and gave me options available and appropriate for my needs.Edward A.
El cliente no dejó un comentario.Abdoulaye O.
El cliente no dejó un comentario.Kirsten W.
Wonderful customer service! Would recommend this place to anyone.DAVID L.