Comentarios del cliente para Jonesboro U Storage
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Testimonios de recientes clientes de Jonesboro U Storage
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MARY B. en
They were great!
Amos D. en
Tell the truth
Stephanie G. en
Nothing everything is perfect
Robert B. en
Bianca was very helpful and courteous.
Barbara V. en
Mike and the young lady were great. I’m in the process of moving to Jonesboro. I needed a dolly. Mike assisted with putting in my very packed car. I returned it an hour or so later and it was raining. He saw me pull up and came out to get it so I wouldn’t get wet. Fortunately the rain was a drizzle and neither of us got wet. Great customer service from both employees. And it was a pleasure to work with them. I definitely will be recommending them to friends and when all my houses and their contents are moved here if we require rental storage I’d definitely use the Neil rd location.
Shannon H. en
Equipment failure hitch latch lock did not work properly allowing trailer to come loose from ball while traveling down highway luckily saftey chains worked but electrical extension came loose so was unable reconnect brakes i was able to reattach trailer and limp to closest uhaul dealer to turn in trailer
Brandon K. en
This rental was a huge hassle which in turn cost me time and money for my art business. My reservation was for a 6x12' enclosed trailer for 7am Friday morning at 1700 redwolf boulevard. When I arrive to pick up my trailer I was informed that all of their 6x12' trailers along with anything of similar size was already reserved and that I would need to go to another location (1020 Neil drive Jonesboro) however that location did not open until 8am. I agree and wait until 8am when that is actually the time I needed to be leaving town. Once I arrive, I am also informed that they do not have any 6x12' trailers. They did have a 5x10' which I agreed to rent. This trailer appears to be a very old trailer and they could not get the lights to work until changing out the wiring harness which took even more time and didn't help that I was already running behind. Once I get the trailer home to load my art, I suppose it had a leak because there was standing water on the inside of the trailer which I had to clean up. This is the first time I've ever written a review of any sort but I felt that this experience could not have been much worse. A phone call or a prompt that the desired trailer wasn't available could have saved me considerable time and money.
EDWARD C. en
rge manager was rude and uncaring. will never do service with company again.
David L. en
None
Brent Z. en
Great service at the JONESBORO Ustorage. I was initially scheduled to pick up a dolly at the uhaul on red wolf blvd. upon arrival the representative came out with a test light and wanted to test my vehicles electrical. Wanted me to check my fuses as he had no power to acc in RV plug. Pulled the plug and it tested, not the vehicles fuse. Then he checked my tires on my 2014 suburban, said he could not rent to me as my tires seemed abnormally worn. They’re 10 ply tires very hard tires. The guy’s a buffoon. I left immediately and drove to UStorage and rented same dolly and down the road. 1300 miles without issue. Lights worked and tires were fine Stay away from the U Haul on Red Wolf Blvd. I understand that it’s hard to find good employees in tight labor market, but the U Storage facility found one. Can’t say the same for the Red Wolf blvd site my wife’s adding same critique to social media Thanks
David F. en
The young man at this location was on top of everything.. he was extremely nice and greeted me the second I got out of my vehicle. And was ready to take my trailer. I would certainly recommend him as a person not your company to anyone.
Karen S. en
Justin processed us, and he was very kind and helpful. We'd easily recommend this location to anyone.
Kristen G. en
The vehicle did need to be cleaned out a little more. There was dog food in the floor but I just ignored it. Overall very good U-Haul and not run down. We made the trip from Arkansas to California without any problems.
john C. en
Whitney was fantastic. She went overboard to make sure the experience was great. Also, the check-in location in Springdale was great as well. After our poor experience two weeks prior at the Red Wolf location, we were skeptical, but Whitney assured us she would take care of us. I will steer all business Whitney's way in the future.
Keith K. en
Just make sure it doesn't take 2 hrs just to get a piece of equipment when its sitting right outside of the building.
Micheal S. en
The people there were fantastic!
kathy J. en
Super friendly staff
Gary B. en
Back of truck was full of dirt.