Customer Reviews for Jones Garage
(U-Haul Neighborhood Dealer)
Wabash, IN 46992
Servicios en esta ubicación:
- Mon–Fri8:30 a. m. - 5 p. m.
- Sábado8:30 a. m. - 12 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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El cliente no dejó un comentario.Brent T.
The place didn't have the pin and the hitch to purchase. The person helping to hitch, couldn't find the wiring tucked in the Highlander. The U-Haul location for the drop-off was better equipped.Anita L.
El cliente no dejó un comentario.James H.
John and Angel was very helpful. Answered any questions I had about pricing and pick out the best truck for my moveClint S.
Lighting and a designated parking area would be helpful because it was about 10 at night when we returned it and hadn't really been there so it was unfamiliar But it was easy to find and had other rentals around so we parked next to them.charles B.
They where rude! Spoke very vulgar about the company and prior renters, then took my seat cushion and never returned it!Joshua B.
The steering wheel was out of line it had problems shifting the brakes were not working properly this truck needs taken out of serviceSandra D.
El cliente no dejó un comentario.mark B.
Service was great and quick!Matthew C.
Amazing service!Wendy M.
El cliente no dejó un comentario.Mike H.
Polite, friendly, and fast. The trailer was clean when I got it and I washed it at the car wash before I brought it back. I would definitely recommend this location to anybody.Kenneth E.
Everything was great!Lynn L.
Everything went great the only way you could improve anything is to waive the rental fees...LOL.JON S.
Very nice couple at the drop off location. Very helpful and considerate.brian B.
Everything was great I can't think of anything betterRick F.
El cliente no dejó un comentario.Thomas A.
I appreciate the friendly and accommodating service I received on a short notice need of a truck! Both Angel and John explained exactly what to do for me to have a successful moving day. I will highly recommend their services for anyone needing it.Marla D.
El cliente no dejó un comentario.randy W.
Process of return was easy and there was space to maneuver in to park it and easy to findRoberta R.
El cliente no dejó un comentario.Daniel G.
El cliente no dejó un comentario.Kathie C.
License plate light was burned out/not working. Proprietor had no way of fixing the problem.Ron A.
Office was a literal dump Filthy and unkempt otherwise no complaintsChristopher G.
El cliente no dejó un comentario.Patricia S.
El cliente no dejó un comentario.Donna L.
El cliente no dejó un comentario.Jordan B.
El cliente no dejó un comentario.SCOTT P.
El cliente no dejó un comentario.Mike C.
El cliente no dejó un comentario.Korey A.
This man is awesome no need to change a thing. Great service.Ginger M.
Website said open at 8am, reserved the truck at 8am. No one arrived until 8:10 and was told they don't officially open till 8:30. They opened and let us in early as there were 2 others there to check in as well. However the people were very when they checked us in. Also, we were never told it was $1 per mile after 70 miles. She let us know that while we were there. We talked to someone via live chat before making the reservation and the details and specifically asked if there's a mileage charge when picking up and dropping off at different locations and was told no, it's a straight rate and no mileage would be charged. Glad the lady told us when we checked in. Called U-Haul services after leaving to verify and they said yes there is a mileage and we were just never told those specifics.John J.
The guy was so helpful. So nice and polite as well. Definitely will use this place again.Teresa B.
El cliente no dejó un comentario.JOHN S.
El cliente no dejó un comentario.Daisha K.
El cliente no dejó un comentario.Lindia N.
El cliente no dejó un comentario.Sherrill H.
Have dollies and blankets available.Byron N.
El cliente no dejó un comentario.Kim S.
El cliente no dejó un comentario.Laura H.
El cliente no dejó un comentario.ANDREW R.
Did a great jobRobert W.
El cliente no dejó un comentario.Larry W.
El cliente no dejó un comentario.Edwin M.
El cliente no dejó un comentario.James W.
Have more trucks of all sizes available. Also if a newer model year truck is rented for a one way trip make sure it is replaced with a truck close to one rented. GraciasTim S.
El cliente no dejó un comentario.Patricia C.
El cliente no dejó un comentario.Loretta K.
El cliente no dejó un comentario.Jason F.
El cliente no dejó un comentario.Doug R.
El cliente no dejó un comentario.Stacy C.
El cliente no dejó un comentario.Gina L.
Things went great. ThanksBRIAN S.
El cliente no dejó un comentario.Brenda H.
Cant think of anything, the service was Great and the operator was Very helpful, the best experience possible. Graciasdavid J.
U-Haul moved pickup location 20 miles to another city, from Marion to Wabash. That was a little inconvenient.David L.
The location isn't tidy, it's a garage. It's a bit of a mess but the man running the shop was kind and polite. Went out of his way to be helpful.Deborah E.
Air conditioner kept going in and out.Michael R.
Excellent servicedavid J.
Even though he did not have supplies to purchase so that we would have a proper trailer hookup, he was very nice and helpful. He knew right where an auto parts store was so that we were able to buy what we needed and get right back to him. He also helped with the hookup and the lights. He and his wife were both very nice and helpful.Colleen G.
Keep up the good workdavid J.
El cliente no dejó un comentario.raymond T.
El cliente no dejó un comentario.River L.
El cliente no dejó un comentario.Mary L.
El cliente no dejó un comentario.Richard T.
El cliente no dejó un comentario.James V.
Very nice peopleDonavon W.
Excellent serviceScott B.
El cliente no dejó un comentario.James B.
El cliente no dejó un comentario.HEATHER M.
El cliente no dejó un comentario.Deborah E.
This location has huge potholes in the driveway. The instructions for the key lock box are vague and need much more clarity for operation; there is nothing in the instructions following the input of the code and an additional turn of a knob is required but the knob doesn't really seem like a knob. Clear instructions would have saved 30 minutes or more. This location was 18 miles from my the beginning location of my move. As a result I had to pay additional mileage.David A.
El cliente no dejó un comentario.Anthony N.
El cliente no dejó un comentario.CHRIS B.
El cliente no dejó un comentario.Christopher G.
John was great. Very friendly. Made it very easy for me. Explained everything. The truck was extremely clean. No hidden fees or additional charges.Charles D.
Nice people good place to go if they have vehicles to rent in town I had to go out of town to get a U-Haul truck that end up costing me a lot more money I am not happy about it at all so U-Haul company is not going to do nothing about this comment that I am writing it's a waste of my timeCLIFF H.
Everything was goodJulie W.
El cliente no dejó un comentario.Tre C.
Very clean and pleasant representative!Tracey B.
Fix lights i had lights when I left wabash when I got to my location I had no running,tail lights, brake lights, or turn signals. I called road service and they sent a wrecker and towed it back to rental location and still charged me for the use of a trailer I did not get to use.Timothy B.
Guy running the location was very friendly and helpful and was very knowledgeable about the equipment. Don't see a need for improvement.Samuel E.
El cliente no dejó un comentario.Ashley C.
El cliente no dejó un comentario.Jenea H.
El cliente no dejó un comentario.Michael R.
Very customer family. Equipment very clean. Will do business with them againAmanda M.
Great service. No issues.Angela H.
Argued about trailer wiring, causing us to spend money we otherwise wouldn't have due to trailer lights not working. We were forced to stop early before arriving to our hotel, which made us have to pay for 2 hotels in one night since we could not drive after dark with faulty lights. There was a short in the wiring ON THE TRAILER.Curtis R.
Very open and easy drop off thanksJeremiah R.
Had reservation for three days but when I went to pickup they would only let me have the truck one day. It was rented out for next day. Said Uhaul not letting anyone tent for more than 24 hours. No one told me in advance.Robert T.
Very rude to customers not helpfulChristie T.
I put in a reservation online, and the day before pick up was told the truck wasn't available at the location I picked. Then I was told the closest one was 20 miles away from my original pick up location. The inconvenience cost me an additional $60 for mileage. If there is not a truck available, I should have been notified sooner, and I should have been discounted my mileage because uhaul allowed me to make the reservation when there wasn't a truck available, and then waited until the last minute to tell me it wasn't available. I could have went with a different truck sharing company to ensure that I was able to get the vehicle closer to my destination.Kiana M.
El cliente no dejó un comentario.Michael E.
El cliente no dejó un comentario.Jennifer A.
The exterior of the trailer was not washed. Not filthy, but not clean. Otherwise the experience was excellent. The owners . operators were efficient and courteous. Rent from Jones!Stephen Q.
I was supposed to pick the uhaul up from a location close to my house. I ended up having to drive 30 miles to pick it up. You charged me mileage both ways, so just to get the truck it cost me 60 dollars in mileage. There was a note in the key box telling me the seat belts didn't work; that's a violation of indiana law and put me at risk for bodily injury or death. I had no choice but to take the truck. Then the truck wobbled bad and the radio didn't work. I will never use uhaul again and will post my experience on facebook to let everyone know how I was treated. When they called me the night before i got the truck the lady I spoke with was extremely rude!James H.
We rented truck from kokomo and found out we had to get truck from wabash. Not good for me but I'm going to rent again in future if needed. Seems to me it was bad communication on your part (u-haul). GraciasCorey S.
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