Comentarios del cliente para Johnnys Garage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Johnnys Garage

Grado total:

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Charles C. en

Grado:

Great service!

LaDawna L. en

Grado:

50$ Booked gaurantee took me 3 locations and an extra hour to get what I scheduled for the prior day. Very unhappy with the start of my Saturday.

Jean J. en

Grado:

El cliente no dejó un comentario.

tonya m. en

Grado:

I was charged for 2 days instead of 1 and for insurance when I told her I did NOT want the insurance because I have my own. I've contacted uhaul 3 times and still noone has replied!!!

Gary G. en

Grado:

Just keep being friendly and service oriented.

Jeffery L. en

Grado:

El cliente no dejó un comentario.

victoria a. en

Grado:

El cliente no dejó un comentario.

Edward S. en

Grado:

El cliente no dejó un comentario.

jennifer n. en

Grado:

El cliente no dejó un comentario.

ANITA P. en

Grado:

Inside cab light did not work

wayne p. en

Grado:

easy peazy lemon squeezy!

Matthew B. en

Grado:

El cliente no dejó un comentario.

Michael C. en

Grado:

Donna was absolutely wonderful to deal with. Even thought I was running late she was very patient and respectful.

Maria J. en

Grado:

No improvements. The receptionist at this location was very nice, helpful, and professional.

Lakeisha M. en

Grado:

El cliente no dejó un comentario.

NICK G. en

Grado:

Employee didn’t make me verify the miles and I was Over charged. She was a crook.

LAPAWN C. en

Grado:

El cliente no dejó un comentario.

JOHN R. en

Grado:

El cliente no dejó un comentario.

Chad S. en

Grado:

El cliente no dejó un comentario.

Joshua W. en

Grado:

Very friendly and helpful. I would recommend this location to anyone in Montgomery looking for a truck.

Jae P. en

Grado:

El cliente no dejó un comentario.

HAROLD F. en

Grado:

This location rented me a vehicle that was not able to safely operate a vehicle transport that Ihad arranged to pick up from them after the truck had been loaded. Then, I was told that I had been charged for the transport when I had not been charged and so when I went to pick up the transport at another location they sent me to, I had to wait 2 hours to be told that I had not been charged and had to be charged at that location. Soon after I was issued the transport, we found that there was no wiring on the back of the truck to allow for the brake lights on the transport to function properly, making it impossible to drive the transport without risk of receiving a traffic violation. Communication needs to be improved between customers and reservation desk.

emma h. en

Grado:

El cliente no dejó un comentario.

Charlotte J. en

Grado:

The movers I'm moving help are not reliable ( work you relax) they texted 45munutes before to say they were going to be 3hrs.late.Aldo afforablemovers called my phone at 5 in the morning I had called them first before I booked the work you relax and his prices were really lengthy which is fine because there are so many other choices in the site now he keeps calling and texting and harrrassing me I don't even know him I only talked to him one time .

Forrest G. en

Grado:

El cliente no dejó un comentario.

Rick L. en

Grado:

Nothing these folks were great and very professional

Wanda S. en

Grado:

I wish you had Military or AARP discounts

Ree S. en

Grado:

Not a thing. Very nice people

Lashundra B. en

Grado:

El cliente no dejó un comentario.

Rob P. en

Grado:

El cliente no dejó un comentario.

Kendrick F. en

Grado:

After speaking with the Uhual Center in Birmingham Al to book a reservations, I asked to is the uhual truck for a total of three days. Despite, A total payment that was 237.00 Dollars, Uhual call and emailed me the next day stating I needed to return the uhual and it was for one day. I was only picking up the uhual and returning the uhual about 87 miles from montgomery( one way) the representative understood my wishes. Once I called to speak with someone concerning this issue, I was told I need to return the product and I will need to pay over 80 dollars extra for the days including the insurance I had on the vehicle. My experience was Horrid, I will never recommend this company to anyone, Amazing the guy located in lanett al look into this issue and noticed I was charged the correct pricing. How generous of him when I spoken with supervisors that were rude and demanded I return the uhual immediately considering it was paid for for three days. They were not polite and apparently lacked knowledge of your company policy and pricing. Also, When I first picked up the vehicle the gas stated 1/4 on the paper work, Well it was on E and I took photos of this truck that wasn’t correct on paperwork. I will never rent uhual again.

lynn o. en

Grado:

El cliente no dejó un comentario.

LAWRENCE M. en

Grado:

I was charged the price of an auto transporter ($286) for a tow dolly, instead of $142 as quoted online. Adhering to the rep's advice, I drove 2400 miles to my destination, turned in my truck and filed a complaint to mitigate this. Now I'm told that Tow Dollies are cost the same as Transporters and that it's impossible to be reimbursed. #Its2018 #AnythingIsPossible

Douglas G. en

Grado:

El cliente no dejó un comentario.

monica a. en

Grado:

The Uhaul was extremely damaged. It was dirty inside and out. I have phots. The dealers were not prepared for my arrival and it was a slow process.

james f. en

Grado:

Everything was great thank

Davarus T. en

Grado:

El cliente no dejó un comentario.

Shanita S. en

Grado:

A new owner

Tesia S. en

Grado:

Johnny's garage did not have the have the dolly that I had requested with my original order. I was instructed to go to and another Uhaul store to pick up the dolly. I was also refunded for the dolly. When I got into the store on the Eastern Blvd both of the associates were on their personal cell phones and the one that assisted me took a personal phone call not once but twice. He also continuously text on his phone. He was not knowledgeable about the equipment and did want to assist me into getting the dolly into my car. I also did not get the discount which I was supposed to get with the truck rental. By far the worst customer service I have had in a while.

adrian c. en

Grado:

El cliente no dejó un comentario.

Mark R. en

Grado:

Everyone at this office was very friendly.

BRIAN B. en

Grado:

El cliente no dejó un comentario.

Michael C. en

Grado:

I liked everyone. However, I found out after. that I was allowed 30 day free storage, didn't get. I found out, my truck was under someone else's name. My name was on the truck I was suppose to get. Don't know if I was compensated, or have a partial refund. But I give the people 100% work for Uhaul, & their customers. SOng on Youtube; Soldiers & Jesus, God Bless America Again, Save the Country, Deck of Cards by FLOM, Not for Sale Mike Combs HAPPY THANKSGIVING.

James T. en

Grado:

Terrible!! Worst service ever

Kenneth W. en

Grado:

El cliente no dejó un comentario.