Customer Reviews for Jobean Storage
(U-Haul Neighborhood Dealer)

1,263 reviews

3900 El Jobean Rd   Port Charlotte, FL 33953

(941) 787-2663

Location Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat-Sun: 9 am - 12:30 pm

Services at this Location:

Contact Us

(941) 787-2663

3900 El Jobean Rd
Port Charlotte, FL 33953

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat-Sun: 9 am - 12:30 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Crystal R. 
Rating:
5.0

Customer did not leave a comment.

Dennis H. 
Rating:
5.0

Lucinda was extremely helpful and problem solved our dilemma perfectly.

Renee B. 
Rating:
5.0

Lucinda and Winnie (dog). Went above and my expectations. Pleasant, helpful and courteous.

JEAN T. 
Rating:
5.0

Customer did not leave a comment.

SCOTT B. 
Rating:
5.0

Customer did not leave a comment.

Thomas C. 
Rating:
5.0

Great service from uhaul

BRENDAN M. 
Rating:
5.0

Customer did not leave a comment.

Robert D. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL M. 
Rating:
5.0

Customer did not leave a comment.

Tim R. 
Rating:
5.0

Just the cost. My only complaint is about the cost.

Robert C. 
Rating:
5.0

Customer did not leave a comment.

Vakhtang L. 
Rating:
3.0

Customer did not leave a comment.

Fredrick R. 
Rating:
4.0

Customer did not leave a comment.

Steve T. 
Rating:
5.0

Customer did not leave a comment.

Laura S. 
Rating:
5.0

I really resent these requests for "feedback" from companies or services like yours. I am usually paid very well for my opinions doing market research. But in this instance, I am making an exception. I am doing so because. The couple that run this franchise are most charming and accommodating. They take special care of their customers and do all within their powers to make sure that one's experience is a pleasant one.

DAVID T. 
Rating:
5.0

Lucinda was awesome! Clean truck and made everything a breeze. Highly recommended and very kind!

KENNETH M. 
Rating:
5.0

Customer did not leave a comment.

Thomas C. 
Rating:
2.0

The trailer that I reserved was not at the site. I had to take a larger unit or drive ten miles to get the unit that I reserved. Upon return, nobody was at the site and the access gate was closed. I waited a half hour for someone to show up. Nobody answered the phone, either.

MARTIN F. 
Rating:
5.0

Customer did not leave a comment.

Daniel G. 
Rating:
5.0

Person at location was very friendly and helpful. Again, trailer tongue jack would help.

Curtis L. 
Rating:
3.0

After hours drop off so no contact with anyone at final destination

THEODORE E. 
Rating:
5.0

Customer did not leave a comment.

GROVER C. 
Rating:
5.0

Stay the same as you are.

DAVID T. 
Rating:
5.0

Manager was very nice and efficient

DAVID P. 
Rating:
5.0

Very nice and very helpful people

SAMUEL S. 
Rating:
5.0

Very good and entertaining experience. Certainly helped take the stress off moving.

Amber L. 
Rating:
5.0

Customer did not leave a comment.

NATALIE C. 
Rating:
1.0

Truck late 2hours in north port fl had to go to port Charlotte to pick up truck, very bad transmission, tried calling to fix or different truck on hold 90 minutes said they would come but never did not even a phone call. Very unacceptable could not get any help

ANGELA W. 
Rating:
5.0

Customer did not leave a comment.

PETER S. 
Rating:
5.0

Great experience!

ROBERT M. 
Rating:
2.0

Have equipment that is operable. Provide accurate contracts to sign. Provide confirmation that my reservation is accurate and the equipment requested is actually available. Don't make me come to the location to find out. Have adequate staffing so the one person on duty is not forced to try to take care of more than one customer at a time.

Bernhard N. 
Rating:
4.0

Customer did not leave a comment.

David G. 
Rating:
5.0

Our rental was handled from beginning to end by Lucinda. She was amazing. She took our reservation over the phone. The following day we picked up our rental. She was very friendly, and answered all of our questions in detail! Great experience at this location!

SCOTT B. 
Rating:
5.0

Customer did not leave a comment.

Jan S. 
Rating:
5.0

Excellent customer service

Thomas C. 
Rating:
4.0

Customer did not leave a comment.

RAYMOND W. 
Rating:
5.0

We worked with Lucinda and had one of the most amazing experiences yet. She was very pleasant to work with as well as very professional. Will definitely remember this for future moving needs!

JENNIFER J. 
Rating:
5.0

excellent people to work with

ARTHUR C. 
Rating:
5.0

N/A

MICHAEL C. 
Rating:
5.0

Lucinda was an absolute joy to work with! From the time she answered the phone with her warm and welcoming hello and her superior customer service when we arrived to pick up our truck. She was just a beautiful person inside and out. Lucinda is an asset to this location! Can't thank her enough for her smile and service!

CRAIG W. 
Rating:
5.0

Friendly place , treats customers well.

PAUL S. 
Rating:
5.0

Excellent service No hassle

JAMES L. 
Rating:
5.0

Great service! Young man in office was very helpful and professional. Will use this location in future. Thanks

PHILIP D. 
Rating:
5.0

Customer did not leave a comment.

Thomas C. 
Rating:
5.0

Just a great care free experience. No problems

GARY H. 
Rating:
5.0

Customer did not leave a comment.

Robert C. 
Rating:
3.0

Customer did not leave a comment.

ERIC C. 
Rating:
5.0

Customer did not leave a comment.

CHAD C. 
Rating:
5.0

Customer did not leave a comment.

Timothy S. 
Rating:
5.0

Customer did not leave a comment.

ERIC A. 
Rating:
4.0

Wait time, even with pre screening was 20 minutes because there was only one person

Dana W. 
Rating:
3.0

When your office says we're open till 4. Make sure someone is there till 4. We said we would be back before 4 and no one was there.

CYNTHIA G. 
Rating:
5.0

Customer did not leave a comment.

NICOLE M. 
Rating:
3.0

Customer did not leave a comment.

Joseph U. 
Rating:
5.0

Customer did not leave a comment.

JAMES H. 
Rating:
5.0

Customer did not leave a comment.

GARY H. 
Rating:
5.0

Manny was excellent

Michael D. 
Rating:
5.0

Customer did not leave a comment.

ROBERT S. 
Rating:
5.0

Customer did not leave a comment.

LOGAN B. 
Rating:
5.0

Customer did not leave a comment.

Tim R. 
Rating:
5.0

Customer did not leave a comment.

RONALD H. 
Rating:
5.0

Like the guy that ran the place

THOMAS H. 
Rating:
5.0

Manny and the lady at the counter were super and when I called back with questions there was no hesitation

EMILY B. 
Rating:
5.0

Concerned I had photo of rental at $69 and saw the over charge. Unable to change but explained to call or write to get it corrected.

LORRAINE W. 
Rating:
5.0

Manny was great

THOMAS H. 
Rating:
5.0

Great staff, got equipment ready quick and ready for pickup.

Johnny H. 
Rating:
5.0

Customer did not leave a comment.

Robert P. 
Rating:
5.0

Doing great job already

MICHAEL S. 
Rating:
3.0

Customer did not leave a comment.

RANDALL H. 
Rating:
2.0

Lot closed on scheduled time/date open, does not answer or return phone calls. Won't be using this location anymore.

Bernd K. 
Rating:
5.0

Manny was very accommodating as I had changed pick up date and time twice. Thank you

Harry B. 
Rating:
5.0

great service and reasonable price

tom Z. 
Rating:
5.0

Customer did not leave a comment.

Timothy R. 
Rating:
5.0

The young man was very helpful that was looking after the place

MURRAYG M. 
Rating:
5.0

Customer did not leave a comment.

steven M. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER S. 
Rating:
5.0

You need more moving Pads I had Pads reserved and there were none.

LAVERNE B. 
Rating:
5.0

Keep up the good work!!

CHRIS S. 
Rating:
5.0

Customer did not leave a comment.

SCOTTGEORGE S. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM Q. 
Rating:
1.0

I was not informed about certain things and the employer lied on the return of truck

ABBY R. 
Rating:
5.0

Very helpful and courteous

PAUL W. 
Rating:
5.0

Customer did not leave a comment.

Josh D. 
Rating:
5.0

Customer did not leave a comment.

DAVID B. 
Rating:
4.0

Manny was awesome 👍🏼

PETER J. 
Rating:
5.0

Customer did not leave a comment.

JANAY B. 
Rating:
5.0

Friendly, helpful staff. Would HIGHLY Recommend.

PETER S. 
Rating:
5.0

ðŸ'¯, Manny was great to work with! Will use again if need arises

Amy H. 
Rating:
5.0

Drop off person was busy but was able to deal with many people at this be time.

PHILIP K. 
Rating:
5.0

Customer did not leave a comment.

Gloria C. 
Rating:
5.0

It was easy to find the after-hours key dropoff. There was plenty of space to park our Uhaul to return after hours.

Richard T. 
Rating:
5.0

Nothing. Perfect.

Brenda M. 
Rating:
5.0

Customer did not leave a comment.

Roslynn M. 
Rating:
5.0

Very friendly staff. Easy return with no issues.

Heather B. 
Rating:
5.0

Outstanding friendly customer service. Lucinda was very friendly and the manager thoroughly explained everything. Pleasure to do business with.

JULIE S. 
Rating:
5.0

They where not sure I brought the trailer back, so they called. Maybe a tag to hang on the trailer so when you look T the yard you can see the trailers that need to be logged back in.

ANTHONY G. 
Rating:
5.0

Customer did not leave a comment.

RICHARD L. 
Rating:
5.0

None...Excellent service and accommodation

DAVID H. 
Rating:
3.0

Customer did not leave a comment.

CAMILLE T. 
No reviews have been submitted for this location.

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