Everything was great. From the people I dealt with to I dropped it off
JEROME H
Customer Reviews for Jimmie Vickers Tire & Service Center Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Make sure tank is full at pickup. Having to estimate refueling when tank was not originally full ends up costing conscientious users more because we want to make sure the return fuel level is correct. In my case the tank was 3/4 full and I ended up filling the tank on the return.
Louis BGreat location to rent from. Thank you
DAVID DYou did great. Keep doing what you are doing. Al F.
ALFIO FExcellent experience in every aspect
ROBERT EDropped off the two trucks I rented and put gas in both exactly as instructed when i rented but was charged for gas in both trucks with no explanation. bad customer service! Also paid for the rental insurance for both trucks and when our movers that U-Haul recommended, mind you, got one of the trucks stuck n the mud, U-Haul charged me $450 to have is pulled out! What did I pay the insurance for? U-Haul is a scam, and I won't be using them anymore!
George KAlways a great experience at Jimmy Vickers for U-Haul
TERRY CGreat Experience No challenges
DAVID DFast easy and professional
DENNIS ESTAFF FRIENDLY KNOWLEDGEABLE AND HELPFUL
ROBERT DJimmie Vickers is the place to renter your U-Haul needs. I have been renting from them for a few years now & they greet you with a friendly staff. I highly recommend.
MARCO CMake sure all the fluids are topped off I tried to use the window cleaner and there was no fluid coming out had to stop at a gas station to clean the windshield. Also if the customer returns the vehicle with more gas than when it was rented it should be discounted
CRAIG SThe app was terrible, took 40 mins to get get the app to accept my information and only lets you use the front facing camera. The website was bad too, keep saying an error has occurred when submitting my license. Tell the customer they have to submit all this stuff,before they drive out there.
David HBefore the vehicle is assigned to you, someone should check it out and make sure that is roadworthy when I picked up the vehicle the vehicle had a big 3 inch in the tire rear tire passenger side. Nobody even knew about it. The second truck had damage to the roof, and the right side of the vehicle front fender was damaged. It should all be marked or noted that it is there before someone takes it out on the road.
STEPHEN TSuperb customer service!!!
JAMYE RVickers was very reasonably priced - And allowed me to extend my original reservation for two additional days Very Good People
WILLIAM WRented from here many times. Very easy and no problems ever. Highly recommend
JOSEPH SStaff was friendly but service was incredibly slow. All data entered into my online reservation had to be re-entered by the clerk for some reason. Dolly and blankets were not already on the truck at pickup and I never received the dolly because I forgot to ask for it. Fox News was also blaring in the lobby to add insult to injury
DEREK DThey didn’t do they job correctly and they beat me out of my money and I’ll never use those people for U-Hal no more
MEGAN BThis is the BEST location we have ever rented UHaul equipment from! Tonya is an asset to your company. She has helped arrange our rentals many times and we appreciate her!
ron rThe customer service is top notch and professional. Treated us with dignity and kindness, I would highly recommend them and if we ever needed to use them again we will, thanks for all your help and support.
James SWe never went inside and no one was there. Truck and keys were dropped off.
Andrew BThey did excellent job.
JONATHAN RAll good
Mark GHave used 2x and always satisfied
Scott FGreat service and friendly staff at Jimmy Vickers.
Joseph ANo room for improvement. Everything is excellent.
Raymond SProfessional friendly staff. I was in and out quickly both when picking the trailer up and dropping it off. They appeared to have a good variety of equipment on hand. Pleasant experience. Thankyou ladies.
William Weasy no hassle pickup.
Kerry DExcellent service at this location
Steve Atanya was amazing!!!!!!!!!!!!!!
tiffany cThey were quick and easy.
Alan HDon't gouge for gasoline. I added $18 (5.45 gallons) in gas for a 28 mile trip - to make sure there was more gas in the truck than when I received it. If the truck only got 5.13 miles per gallon - I covered it. And then I was charged an additional $16.62 for gas. Everyone was nice - but clearly charging me $16.62 for gas was wrong. So I can not recommend to a friend for that reason.
Alan Beasy to work with.
GEORGE GWebsite stated if was closed on Saturdays. Called and it was open for drop offs. Seemed a bit awkward on the drop offs. Personell did not go inspect the trailer upon drop off; presented as very hands off.
KENNETH LExtraordinario servicio al cliente
William FCheck in and return was quick . Everything went smooth
JOHN AThe ladies were very friendly and helpful…..
SUZANNE AWe dropped the trailer after hours, no problem!
SUHA YI'm very happy with Jimmie Vickers Tire & Service Center Inc Still waiting to see how uhaul finalizes my bill. Currently there are two charges on my credit card which I wad double charged for. Hopefully it will be adjusted. Also uhaul changed my location from the place I reserved it at. Like Jimmie Vickers, but not too happy with uhaul Currently
Eddie MThe truck was clean. The trucks AC went of and on....weird The truck has a vibration around 75 mph. This made the trip a little unpleasant. Other than that, all went well and drop off was easy.
Randy RFast easy transaction
Thomas PVery friendly & they had a device to lift off trailer from hitch. Though I was charged for an extra day; not sure whose fault that was but "corporate UHaul" quickly refunded when I notified them.
John OStaff was awesome! They remembered us from previous rentals… got our trailer reserved and was very helpful and competent! ¡Gracias!
Mark BI'm a regular customer and am in fact renting from a different location on Saturday. I was so disappointed in Vickers I can't even say. Twice in one week they hooked up the wrong trailer The first time they hooked up a trailer with no ramp when I very clearly stated I wanted the motorcycle trailer with the chock and ramp She gave me a 4x7 and I didn't realize it til I got to my destination and three peel needed to lift it in and out. The next time she hooked up a 6x12 and unbeknonst to me charged $37.40. I caught that when I got to my destination and realized again the wrong trailer. Please do something to keep my business. Twice is kinda crazy. Gracias
Thomas Esignage not as visible as I would like.
mary tThe lady who rented us the truck was so nice and helpful. Wonderful experience and will be coming back to rent again!!
DOUGLAS TEasy as it gets.
richard mWe have rented from this location before and that is why we returned. They work efficiently and are incredibly helpful.
Marjorie NI never recommend anyplace to anybody
Dave CN/C
earnest cExcellent service!
Donna HTiffany was extremely helpful and explained everything clearly and accurately. Great rent experience!
DOUGLAS TEasy return
Charlayne DGood service
Angel DVery easy to arrange. Very friendly customer service. Great truck!!
Cherri aAbsolutely fabulous
Sarah M5-Stars all the way. U-Haul really took care of me in very stressful situations. They completely squared me away with a new truck and movers after an unfortunate breakdown on the Highway. They could not have been better to me. I really appreciate how well you took care of me. Thank you all for everything. I will also post a very positive review on Google. Thank you again for everything.
aarion wThe nicest, friendliest, most excellent people work here! I. Rent they're frequent and it's just so easy and relaxing and enjoyable! They could teach the Corp locations some service skills!
William C