I was told by the drop off agent that the trailer hitch ball socket and lock down screw were poorly maintained and that the pickup location should have corrected it. Otherwise the Olean, NY site was excellent.RALPH E.
Customer Reviews for J&R W Of Olean Inc
(Distribuidor de U-Haul del vecindario)
Olean, NY 14760
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8 a. m. - 5 p. m.
- Sáb.: 8 a. m. - 1 p. m.
- Dom.: 8 a. m. - 11 a. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Douglas W.
We've rented from Rob in Olean NY dozens of times over the last 2 years always been athe best very professional and accommodating very highly recommended by usJoseph M.
El cliente no dejó un comentario.Kevin K.
Only if they live near there. I had to drive three hours to pick it up and threee hours back, with gas prices rising, there should have been something closer. And the real problem I had was the modulator on the vehicle, only being able to go 55 on turnpikes and everyone else is going 70, you are wasting and using more gas just trying to keep up with the flow of traffic. That was really frustrating.Bammeke J.
El cliente no dejó un comentario.Russell S.
El cliente no dejó un comentario.Clayton G.
Very disappointed, that I wasn't able to return the uhaul trailer in the town that I went to it was 10 minutes from where i was at , instead you guys scheduled me 30 minutes away, when i asked the people when I got the trailer, they said â€œ No , that that's where the computer wants you to drpp it off , and when I tried the place closer , they said it would be a Fee$ so i had to drive 30 minutes, probably should have used PenskeRod D.
El cliente no dejó un comentario.Monica S.
Everyone was very friendly and everything was explained with nothing hidden. It was a great experience!mike R.
El cliente no dejó un comentario.James C.
El cliente no dejó un comentario.melissa A.
El cliente no dejó un comentario.john S.
Uhaul called and changed location to 60 miles away the night before my reservation. Also this location forgot to provide the requested furniture dolly, however I was still charged for it.Amanda M.
El cliente no dejó un comentario.Heidi K.
Everything was smooth.Gregory C.
El cliente no dejó un comentario.Elden M.
El cliente no dejó un comentario.Jean H.
El cliente no dejó un comentario.Marc F.
Staff was very helpful and friendlyMICHAEL V.
El cliente no dejó un comentario.Virginia N.
El cliente no dejó un comentario.michael C.
El cliente no dejó un comentario.Ann N.
El cliente no dejó un comentario.annette W.
Easy transaction. Would highly recommend. Was a pleasure doing business.Alex R.
El cliente no dejó un comentario.stephen S.
El cliente no dejó un comentario.Inam H.
Dolly was not in truck and app is terribleJeffrey E.
El cliente no dejó un comentario.sean B.
El cliente no dejó un comentario.jim J.
First time I rented a UHAUL . Was very satisfied.ellis K.
No complaints. They really are top notch.Michael S.
El cliente no dejó un comentario.randy M.
El cliente no dejó un comentario.harry C.
El cliente no dejó un comentario.Joseph S.
El cliente no dejó un comentario.Beth S.
The only problem I had was I think the driver side rear strut was broken. I'd hit a small bumb and it sounded roughSean K.
Little rusty but very functional, wish there was jackstands on your trailersMeredith H.
The process was easy. The personnel were wonderful! Accommodating and helpful, even with our changing move dates.glenda T.
Continue to help customersWayne C.
El cliente no dejó un comentario.david T.
Nothing Help was available by phone any time if we needed it Everything was explained clearly up front Thank youcynthia H.
El cliente no dejó un comentario.Scott H.
Trying to do the online pick up is hard, couldn't figure it out.Annie F.
El cliente no dejó un comentario.Khristina T.
Very easy to deal with and very helpful !Guillermo R.
Price was mildly outlandish. I'm just over a year the price for the same rental period and nearly the same travel nearly doubled in cost.Christian H.
Nothing at all. The staff was excellent.James B.
El cliente no dejó un comentario.Sean R.
Very good customer service, will definitely use them again!!Dayton Y.
El cliente no dejó un comentario.Michael M.
Nothing. I was very happy with my visit to this store and will get rental from there if the need arises.Michael B.
Manager has been very helpful each time we rent with hookups etc.Boyd O.
El cliente no dejó un comentario.Mark S.
El cliente no dejó un comentario.ricky M.
Excellent customer service when calling to arrange my drop offTRACYLEE S.
El cliente no dejó un comentario.Kyle G.
El cliente no dejó un comentario.Jordan F.
El cliente no dejó un comentario.Brandy B.
The people at this location ... I wish there were more people like them everywhere!Amir P.
Very friendly staff. We realized we would need the truck for an extra day and they were able to assist us with no problems. Great location.Matthew K.
El cliente no dejó un comentario.Peter S.
a plusJohn R.
Very nice, helpful customer serviceTodd O.
El cliente no dejó un comentario.James R.
El cliente no dejó un comentario.melissa C.
El cliente no dejó un comentario.SHAWN L.
I'm a single female that made a 1300 mile trip alone from central Florida to the New York/Pennsylvania state line in less then 26 hours, plus loaded and unloaded the truck within 3 days. It was adventure for me at 53 years of age as my only way of getting to my elderly parents needing my assistance to care for them in their final days. The only disappointment was with all that being said I call to inquire if I may receive some sort of reimbursement for being early as much as 2 days plus 125 miles less then allotted juKimberly U.
Ron the person I dealt with was very politeGary T.
El cliente no dejó un comentario.Clyde H.
El cliente no dejó un comentario.Lawrence S.
El cliente no dejó un comentario.John D.
El cliente no dejó un comentario.Damian G.
El cliente no dejó un comentario.Patrick H.
El cliente no dejó un comentario.Zachary H.
El cliente no dejó un comentario.William P.
El cliente no dejó un comentario.william O.
El cliente no dejó un comentario.Mitchell L.
El cliente no dejó un comentario.Robert B.
The vehicle was not cleanSarah B.
El cliente no dejó un comentario.Gregory P.
El cliente no dejó un comentario.Mark C.
Supply a vehicle that runs rightMyron J.
El cliente no dejó un comentario.Alicia L.
El cliente no dejó un comentario.Garrett R.
The service at this location was perfect! I cannot say enough positive things about the customer service. They accommodated a change in schedule without issue. The overall cost was very inexpensive compared to other ways I have moved. The van was clean, gassed and ready to go when I arrived. The drop off was easy as can be! I would recommend to family and friends.Beth H.
El cliente no dejó un comentario.Richard M.
El cliente no dejó un comentario.Laurel P.
El cliente no dejó un comentario.Michael F.
The rental price was great, I drove 9 miles only.....Joseph G.
I haven't received a refund for the amount they overcharged me for the holding amount. That is upsetting.Casandra W.
Improve service as pertains to above comments, please!!Denae S.
customer service was good. My complaint is the overbooking of the trucks.. I reserved a truck 1 month prior to pickup. On the day of pickup my rental was taken. I had to put an extra 60 miles on the truck and 120 miles on my car to pick up a truck at a different location.. This is a company issue in which they refused any refund!!!!!! If any one needs a U-Haul be prepared to not get a truck locally. BAD BUSINESS PRACTICE !!! Next time I will think twice about U-haulalan W.
Customer service was above and beyond helpful, pleasant, quick. It could not of be0en be0tter even if it was free. Thank you...Dee J.
Nothing really. The gentlemen that handled the transaction was well versed in all aspects of the truck / rental and was very helpfulJeffrey S.
El cliente no dejó un comentario.Michael R.
El cliente no dejó un comentario.David R.
El cliente no dejó un comentario.MICHAELDAVID R.
Everything went very well.Daniel E.
Servicios adicionales en esta ubicación
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