Comentarios de los clientes para J&R W Of Olean Inc

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de J&R W Of Olean Inc

Clasificación general:

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MARK G.
Clasificación:

Great customer Service

Michael C.
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El cliente no dejó un comentario.

Brandi J.
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El cliente no dejó un comentario.

Christopher B.
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El cliente no dejó un comentario.

Debbie M.
Clasificación:

It was good.

Joletta M.
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No issues, just the drop. We did leave 6 blankets in the back. We are not sure, but we received no credit for this on our bill. We forgot to mention at the drop.

john K.
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El cliente no dejó un comentario.

Jeanne W.
Clasificación:

The office was dingy and the man at the desk was unmasked. He seemed to know his equipment, but struggled with the computer.

Wesley Z.
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El cliente no dejó un comentario.

Brian E.
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El cliente no dejó un comentario.

CHANDA C.
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El cliente no dejó un comentario.

Peter A.
Clasificación:

I'm order to improve your service the workers need to check the uhaul every time someone uses it which they did not. I got charged for the condition inside of the uhaul with no evidence that it was me that did anything. It was cleaner after I used it than when we received it. There was what looked like bleach marks on the Matt in the back of the uhaul and what looked like powedered sugar. I will not go through this company again as long as I don't get my money back.

Craig C.
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El cliente no dejó un comentario.

MICHAEL S.
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Very nice customer service 👍

Jessica H.
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El cliente no dejó un comentario.

Stephen H.
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El cliente no dejó un comentario.

Allen K.
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Damage on passenger side of box was not noted. Broken cup holder was not noted. Claimed 7/16 tank of gas looked more like 3/8 and confirmed by fillup after pulling out: 57 gal tank took 35 gal to fill. U-haul system accepted pics of all this and no problems at drop off. Pick up otherwise smooth and friendly and open before stated time.

Christopher C.
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Tell people about the hitch back-orders. Also if this happens give us some type of discount and an option to get a different vehicle. The pick up site location didn't give and give us an option of a truck after the mixup.

Charles C.
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Very helpful and efficient

Nolan A.
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El cliente no dejó un comentario.

Kristyna M.
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El cliente no dejó un comentario.

CHERYLA K.
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El cliente no dejó un comentario.

GLENN B.
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Extremely Pleasant and helpful on my return a good trailer

Francis W.
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El cliente no dejó un comentario.

Christopher H.
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El cliente no dejó un comentario.

MICHAELJAY B.
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Very helpful!

Joseph W.
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El cliente no dejó un comentario.

Robert O.
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Everything worked out fine!

David H.
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The U-Haul folks in Olean Ny were great. They even showed up at a garage sale we were having. Overall the experience was fine until arrival in Denver. It was a day late coming to Arvada so I agreed to pick it up in Denver the next day. Well after a two hour wait we were told our box got lost. The following Monday it was found. Not a big deal since we could deal but it sucks when you make plans etc. to unload. Would be nice if U-Haul compensates us a few days since delivery is guaranteed. Nonetheless our stuff got across country safely at a reasonable price.

William S.
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El cliente no dejó un comentario.

Terry P.
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El cliente no dejó un comentario.

JULIECLARE G.
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I could not get the drop off web site to work so I just wrote on my contract the time I dropped it off and my phone number and that I had trouble with the website. They called the next day and were very nice!

cody W.
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El cliente no dejó un comentario.

Jared G.
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Very courteous and informative.

WILLIAM H.
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El cliente no dejó un comentario.

Richard H.
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Nothing I can think of.

Brian H.
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El cliente no dejó un comentario.

Rebecca R M.
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El cliente no dejó un comentario.

David C.
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El cliente no dejó un comentario.

Joseph F.
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El cliente no dejó un comentario.

John P.
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El cliente no dejó un comentario.

Barry M.
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El cliente no dejó un comentario.

stephen S.
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Biggest thing would be trailer tires.

Clifford J.
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El cliente no dejó un comentario.

Michael G.
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El cliente no dejó un comentario.

David L.
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El cliente no dejó un comentario.

Theresa P.
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El cliente no dejó un comentario.

RALPH E.
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The gentleman in charge was extremely pleasant. I liked him very much. And, no problem with the equipment.

Joseph S.
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N/A. Overall experience was excellent

tane W.
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El cliente no dejó un comentario.

terrence B.
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El cliente no dejó un comentario.

Joseph S.
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El cliente no dejó un comentario.

Macy L.
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El cliente no dejó un comentario.

Denise B.
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Online return is not functional.

Josh K.
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El cliente no dejó un comentario.

alvin J.
Clasificación:

Cant think of a thing

John H.
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A great experience.

Joshua G.
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The drop off location and gentlemen that waited on us was amazing!! 1000x times better service than the place we picked up our u haul truck from. I would highly recommend J&R to all my friends! Great service.

Thomas W.
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They went out of their way to accomidate my needs.

James G.
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The truck we rented had a strong wobble at highway speed. Aside from this it was very good.

Dennis G.
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El cliente no dejó un comentario.

Roger V.
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It was adequate for the purpose and in a convenient location. The online check in process did not function and was not at all helpful and a little frustrating.

Edward B.
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El cliente no dejó un comentario.

Jon H.
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El cliente no dejó un comentario.

Larry C.
Clasificación:

Great customer service

Jessica C.
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Everything at both locations was wonderful. The staff what friendly and helpful. Thank you

harold B.
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El cliente no dejó un comentario.

Coreen L.
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El cliente no dejó un comentario.

Eric S.
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J&R W of Olean Ny is the only place we will return a rental to. The staff is welcoming and friendly. That almost made up for the bad experience we had. Again J&R of Olean is not the problem

Isaac G.
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The gentleman who serviced me on 4/18 was very nice and informative. He told me the truck I originally ordered (15ft) was unavailable and provided me with a 20 ft for the same price. He was very straightforward and honest. I was afraid of using uhaul thinking I would be charged for every little thing like my fault for a scratch that was already there but no trust issues. Honest place. Would rent from again.

Chrissie B.
Clasificación:

This was awesome. I know the sides of them say you can rent them cheaply but never would have imagined only $30 for the day to move all my sons stuff back from college we will for sure do this again thank you

Jacob H.
Clasificación:

El cliente no dejó un comentario.

Scott R.
Clasificación:

It's nice to know our hometown uhaul was available on such a short notice to help us move things in terrible weather conditions. Ron helped get us an economic game changer to not get soaked or let our household contents either. In these crazy times it's nice to know safety is till an option from retail companies!!

Denise E.
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I had no problems. They were fast and friendly.

Boyd O.
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El cliente no dejó un comentario.

Eugenia M.
Clasificación:

Why was my request for a small trailer changed to such a far away location? 1 1/2 hr. to pick it up? I went past the Belmont Uhaul when I left Sunday morning and noticed they had a 5 x 8. That would have been 1/2 hr pick up ....why not just upgrade me when something gets changed? Uhaul should reimburse me in gas at least.

Thomas M.
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Easy and fast

Nicole K.
Clasificación:

Upsell everything ...

Ronald M.
Clasificación:

El cliente no dejó un comentario.

Lisa T.
Clasificación:

I was charged $111 on my credit card when I picked up the Uhaul, then upon return I was charged another $76 - $ 187 total. Until Monday when another charge of $37 came through... I had to call Uhaul and be transferred 3 times, then I had to wait until a Rep could call me back. Awful experience... Will never use Uhaul again! And the whole time they are telling me that they don't see the charges when I am looking at the charges on my account!!

joseph S.
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El cliente no dejó un comentario.

Yzaidelis M.
Clasificación:

El cliente no dejó un comentario.

Edward B.
Clasificación:

Nothing, fast, convenient and reasonable rates. Great stafg!

kelly C.
Clasificación:

They were wonderful and very helpful and really nice. Will go again!

mark S.
Clasificación:

Highly recommend. Great job. Very accommodating

Lorenzo D.
Clasificación:

They were very helpful. A+

Dave K.
Clasificación:

El cliente no dejó un comentario.

john P.
Clasificación:

El cliente no dejó un comentario.

Roger W.
Clasificación:

El cliente no dejó un comentario.

Aaron G.
Clasificación:

El cliente no dejó un comentario.

David N.
Clasificación:

El cliente no dejó un comentario.

John F.
Clasificación:

El cliente no dejó un comentario.

alan S.
Clasificación:

El cliente no dejó un comentario.

phillip L.
Clasificación:

El cliente no dejó un comentario.

Robert L.
Clasificación:

Great experience, no complaints

Stephanie V.
Clasificación:

It would be great to get a phone call or text indicating that the truck was received - I dropped it off in the evening and no one was there. I had to call the next day to insure that they'd registered the return.

Kathleen N.
Clasificación:

El cliente no dejó un comentario.

James G.
Clasificación:

Trailer had hydraulic oil or diesel fuel on the floor and was slippery. I had to put rags over the area so the furniture would not get stained.

bernard S.
Clasificación:

Very accommodating and helpful

Barry M.
Clasificación:

El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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