El cliente no dejó un comentario.Greg G.
Customer Reviews for James Snow North Self Storage
(Distribuidor de U-Haul del vecindario)
Coldwater, ON L0K1E0
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - sáb.: 9 a. m. - 3 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Mike A.
This location was the best i have dealt with yet!!!Nathan O.
Thank you Willa for your helpfulness and thorough attention to every detail. You made our experience wonderfully simple! Michael L.
El cliente no dejó un comentario.Tony J.
El cliente no dejó un comentario.Neil T.
Willa made the hole experience a pleasure. Excellent job!Andy R.
Not a thing it's a great place thanks 😊brad H.
Customer service phone number is garbage!!Shawn V.
Awesome customer service.John W.
Don't change my reservation the day before, leading me to double my mileage - with a smaller vehicle, I will never use U-Haul again.James Ryan H.
Even though this location is further for me I will only go here for uhaul rentals which I rent 1-4 times per month. Wila at James Snow storage is amazing! Highly recommend!!Katelyn C.
The service at James Snow North Self Storage was excellent! Very helpful and friendly, and they really took an interest in what I needed and exceeded my expectations. I would highly recommend them to anyone!Stan O.
El cliente no dejó un comentario.Reginald P.
El cliente no dejó un comentario.Larry C.
the sales associate we dealt with was excellent. she was very through and made the process so seamless. we will defiantly deal with the coldwater location again. D.Harrison.Dale H.
El cliente no dejó un comentario.Serena E.
El cliente no dejó un comentario.Diana T.
Awesome location. Wila is amazing and I will continue to ONLY use this location.Katelyn C.
This location offers great communication, helps you get the trailer ready and attached. Wila is amazing, friendly, knowledgeable and helpful.Katelyn C.
El cliente no dejó un comentario.Emily B.
Always very niceglenn W.
Nothing. Service was exceptional. Trailer was cleanCassandra L.
Willa was great to deal with; with outstanding customer service. I made sure that I communicated this to her when I dropped off the car transport. I also watched as she treated every customer this way; her employer is fortunate to have an employee this knowledgeable and engaged! Gravenhurst resident.gary S.
El cliente no dejó un comentario.Trevor R.
Friendly customer service. Thank you!Fred F.
Will at James snow storage which has uhaul rentals us an absolute pleasure to deal with. Even if I find a uhaul available closer to me I prefer to go to this location because of Wila.Katelyn C.
Instructions to find the key not clear. There were NO SIGNS directing to the location of the key. Even after login into my account and speaking to an agent the information she had of the location of the key were poor and not helpful.John I.
The lady on the phone was very helpful and friendly.Carey G.
The brakes were pulsating and you could feel it in the steering wheelRob L.
There is nothing that the James Snow North Self Storage UHaul in Coldwater ON can do to improve - Willa, the UHaul Agent there provided fantastic customer service!Michael O.
The attendant here was extremely helpful and as a had accidentally left items sitting in the yard secured them and immediately secured them notifying me so that I did not worry.richard R.
El cliente no dejó un comentario.Michele S.
Our customer service rep Willow was amazing! Hard working and very pleasant Thank you! PeterPeter A.
El cliente no dejó un comentario.alessandro M.
Can't think of a thing !DAVID V.
The lady was most helpful .John S.
El cliente no dejó un comentario.Robert Z.
Our truck was originally rented for Midland, we arrived to find no truck. The system appeared to let us rent a truck that the spot did not have. It was not delayed returned. The person gave us the number to deal with it. We were then given a truck nearly 30km away. Which tacked on more mileage and gas. So now on our move in day, we were delayed nearly 3-4 hours. When my husband called they said all they could give us was $50 back. He was flustered and said ok but when we realized how far it actually was I called again. I was told since we agreed nothing else could be done. Kevin ended up working out for us to get an additional day so we could catch up and get the truck back without disrupting our kids school schedule. When we finally got to the truck, the woman was nice and helpful but at first the door didn't work. When we got to the house, the truck was revolting. Covered with broken glass, dog food and smelled like wet dog and pee. We were too far away at this point and behind. I called to put this on our file....so in 3-4 hours I was on the phone with U-Haul 4 times. Needless to say I was beyond disappointed with my experience and would definitely not recommend u haul to anyone.James D.
El cliente no dejó un comentario.KEITHANDREW W.
Excellent customer serviceManny B.
Great customer service from Willa ... happy to return in future.William G.
The lady at this location is worth her weight in gold. I had a really bad dealing with a idiot at one of u haul places in barrie almost quit using u haul because of himrick M.
My original rental was with a Barrie location that is happy to be showered with one star reviews. The Coldwater location was a different kettle of fish and actually cared about the problems we had with the vehicle not being available as promised in Barrie. The truck itself had a back door that was difficult to close and was not in great condition in regards to suspension etc. It performed well otherwise and we made it 2500 miles without incident. We were supposed to pick up the vehicle at 8.00 a.m. on Friday February 18th in Barrie, received a call that a truck was not available and to pick one up in Coldwater. It was supposed to be there for 11.00 a.m. but the customer returned it at 11.40 a.m. The U-haul contact in Coldwater contacted me to keep me updated which was appreciated. Gracias.John D.
Drop off was easy and fastJohnathan B.
Willa is outstanding, always helps with the hook-up of the trailer and makes sure I am well taken care of every time I've rented a trailer from this location. She even helped me reserve a trailer for my next rental from another location, when the uHaul website wasn't letting me make the reservation.Alex K.
El cliente no dejó un comentario.ALAIN S.
Nothing they were fast friendly and helpfulRichard H.
El cliente no dejó un comentario.Clarissa R.
El cliente no dejó un comentario.LARRY M.
The experience at Coldwater/James Snow was excellent. The attendant was courteous, knowledge and very prompt to complete my rental and assisted with hookup and guiding me from the parking space. Will absolutely use this location again, very happy. Thanks !Alexander M.
El cliente no dejó un comentario.RENE G.
El cliente no dejó un comentario.Ken B.
The lady at the counter was extremely helpful and super nice. She made is extremely easy to get all of our equipment and had the truck ready for us wen we got there. It was pleasure to have someone that was extremely personable and easy to deal with.Aaron M.
Nothing to improve. Willa is fantastic. I will be recommending this location to anyone. It was out of our way a bit but well worth it. She was so helpful. Thanks Willa.DIANE W.
El cliente no dejó un comentario.Randall W.
Very pleasant service and very accommodating and have already recommended them to a friendDON F.
Very friendly and helpful representative of U haulPeter J.
Super friendly and helpful. They made pick-up & drop-off very easy. We have used uhaul services 4 or 5 times & this was, by far, the best experience we have had.Tara R.
El cliente no dejó un comentario.ROBERT B.
El cliente no dejó un comentario.Kelly B.
Best location...always rent from Coldwater.APLYN W.
El cliente no dejó un comentario.DOUGLAS W.
Excellent communication and customer help.Cameron R.
Easy drop off site, lots of room to back trailer in.Alex M.
The customer service agent was very nice. On checking the lights the rear left running light was inoperative. I was told that this was my problem. I spent my time going to get wiring connections to repair the faulty wiring. This was disappointing.Robert S.
El cliente no dejó un comentario.Darryl S.
Excellent customer service Enjoyed the interaction with the uhaul staffJENNY S.
El cliente no dejó un comentario.Joel R.
No improvement required at this location.Alan A.
El cliente no dejó un comentario.Brandon W.
Provide us a pick up location closer to where we originally wanted to puck up.John A.
El cliente no dejó un comentario.Rachel B.
El cliente no dejó un comentario.BRIAN S.
El cliente no dejó un comentario.Benjamin M.
El cliente no dejó un comentario.MAURICE G.
Lady who ran office and insisted she hook up trailer very helpful., re booked was awesome. Location fine. Only complaint would be uhaul corporate logistics of why one of the three centres in Orillia didn't have trailers when I booked but had some in the yards? And never moved still? Why when re routed after booking - to Coldwater she had three and now when I show up the three are there BUT they showed not available until she managed computer!!! Site and staff fine but still no confidence in u hauls booking and reservations program which is non existent! Could never guarantee that a thing will be available or even exist, after booking!Tony W.
Have a pickup and drop off location in Midland Ontario.Pierre D.
El cliente no dejó un comentario.SEYED ARASH S.
El cliente no dejó un comentario.James W.
The location service was excellent however it's Uhaul's overall service that's lacking. We ordered a 20 ft truck weeks in advance only to be provided a smaller truck requiring multiple visits at great distance instead of doing the job in one trip. We've used UHaul many times before but never experienced a lack on equipment at a non peak moving time.Dean W.
El cliente no dejó un comentario.Kelly B.
Customer service was excellent.ROSSL C.
El cliente no dejó un comentario.Tracey D.
The best rental experiences I've ever had.David B.
I had a great experience at the Coldwater UHaul. When I originally called looking for a 6x12 trailer, she said that she didn't have any 6x12 trailers, and then went on a hunt for one, checking from Midland to Orillia, and from Barrie to Huntsville. I wound up renting a 4x8 and making multiple trips (I was travelling a short distance anyway) and the price was very reasonable. I will be returning here for all my trailering needs as much as I can.Don M.
El cliente no dejó un comentario.James B.
I was supposed to pickup a trailer in Barrie, but it was changed to Coldwater, which meant an extra 2 hrs driving. Apparently there was a breakdown. Otherwise a good experience.Dave C.
El cliente no dejó un comentario.Neil T.
More trucks available. Not much stock in the yard and I was a bit concerned that I wouldn't get one on my pick up date. But it was and everything was great.Don M.
Staff were very friendly, professional, accommodating will definitely rent from this location again.Michael F.
Far from orillia.Bradley C.
very nice lady that rented trailer to me.Joe C.
Uhaul needs to keep their trucks maintained, my truck had break issues and no break lights working. When I advised uhaul scheduling about this and advises them that this truck is unsafe and that I wanted to drop it off at the location 5 minutes away from me instead of 30 minutes away, I was threatened by the call taker with a 500-1000$ charge and this call taking was very rude about it. I will never use uhaul and won't recommend uhaul to anyone I know due to the total lack of concern by the employee.George S.
The staff was extremely helpful and efficient. Rented from this location twice and had the same positive experience. Have rented from 2 other uhaul locations I will never use again but this one has my whole hearted recommendationRoss P.
El cliente no dejó un comentario.CASEY C.
the lady who ran the office was so helpful and wasn't afraid to get dirty and help hook up the trailerDIANE J.
I was very impressed by the actions of the lady on the desk. She was very accommodating and helped me with my needs.. Unfortunately, I don't have her name with me at the moment. The truck was clean when I got it. During the run, it ran very well and had the power to make it go. I am pleased with my experience.JAMES A.
Barry easy process !!.glenn G.
No comment at this time.Ted C.