Comentarios del cliente para Invisions Auto Body

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Invisions Auto Body

Grado total:

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Greg G. en

Grado:

This was the worst place to pick up. I stopped by the day before about 4:15 pm they were closed. I called and left a message that I would be there around 8-8:15 the next morning for pickup. On pickup day I arrived about 8:10 to find the place locked up tight and doesn't open until 9am although my reservation was for 8 am. Was on the phone with uhaul for over 40 minutes and left the location about 9:15 am and still no one from the location on site. Why would uhaul continue to use locations like this is beyond my comprehension.

David R. en

Grado:

Just use Uhaul.. best retailers in all Schenectady and Glenville area.

Bruce L. en

Grado:

First time picking up a truck with Uhaul share. Way too long waiting for the approval on line. Drop off is easy. I would like to see periodic interior detailing/cleaning. Although generally clean, the floor and cup holders were dirty with food and spilled drinks. Pictures will not capture this.

James C. en

Grado:

El cliente no dejó un comentario.

Samuel B. en

Grado:

Nothing. The transaction was smooth, the hook up of the trailer and instructions were great

Scott V. en

Grado:

Looked abandoned - not a real business?

Joe G. en

Grado:

El cliente no dejó un comentario.

russell c. en

Grado:

El cliente no dejó un comentario.

Caitlin P. en

Grado:

El cliente no dejó un comentario.

Darlene M. en

Grado:

The Colonie location was absolutely awful. I will never recommend that spot. However Glenville was polite professional and courteous

Tammy K. en

Grado:

Got the run around trying to set up the original pick up. Had to keep calling back because they left messages. Very inconvenient, especially since this was a domestic violence situation.

elizabeth s. en

Grado:

El cliente no dejó un comentario.

Louis H. en

Grado:

Increase time business is open for uhaul customers.

Dirk F. en

Grado:

Make it clearer that when you change someones rental to a location that's closed, that they have to use the 24/7 mobile option. My rental was originally supposed to be in Clifton Park and then it got changed to Glenville. The Glenville office is closed on Saturdays so I was initially very confused and upset. You also need to make it much clearer on the website that the screen with your "completed" rental agreement isn't actually guaranteed until you get the text message. Again, the website said I was set in Clifton Park, but then I got a text message 30 minutes after making the reservation that my van was reserved in Glenville. Was upset to say the least. Very average experience overall.

gregory m. en

Grado:

El cliente no dejó un comentario.

Justin P. en

Grado:

El cliente no dejó un comentario.

Christopher F. en

Grado:

El cliente no dejó un comentario.

Hal B. en

Grado:

Actually make an effort to get everything in the same location especially after spending ample time on the phone organizating things. The customer service was horrible and made things way more difficult than they should've been. I would like a copy of my conversations, I know they were recorded and the person who emailed me saying he/she listened to them obviously didn't. I'll be contacting BBB about the time, stress and money of mine your company wasted. It really shouldn't have been so difficult, if you had competant employees.

Jason B. en

Grado:

El cliente no dejó un comentario.

Edward L. en

Grado:

Mobile app kept shutting down when trying to submit my photo for verification. Worked fine on another phone so may have just been a glitch with my phone.

John M. en

Grado:

Just really nice and helpful

wayne s. en

Grado:

El cliente no dejó un comentario.

Arnie M. en

Grado:

The van had a little shimmy at 130 mph.

Christine R. en

Grado:

Second time using this easy and friendly service! Thanks again!

susan j. en

Grado:

Very thorough and helpful U-Haul employee

Henry P. en

Grado:

El cliente no dejó un comentario.

thomas h. en

Grado:

El cliente no dejó un comentario.

Calli H. en

Grado:

The cab wasn't cleaned (stains, stickiness, etc.) - the truck was fine but also had some remnants and dirtiness

Alison W. en

Grado:

This was a nightmare. Was supposed to pu truck at 9 am. Place was closed. Took me two and a half hours to get key code to get into truck. It was a real sh-t show and so very very stressful for me and my family. I was supposed to move to Rochester at 9 and did not even leave area until 1! Will not use U Haul again

Raymind W S. en

Grado:

El cliente no dejó un comentario.

Andrew D. en

Grado:

Very pleasant experience overall.

Patricia A. en

Grado:

El cliente no dejó un comentario.