Customer Reviews for Inlet Bait & Tackle
(U-Haul Neighborhood Dealer)

339 reviews

927 N US Highway 1   Fort Pierce, FL 34950

(772) 778-1371

Office Hours

  • Mon: 7 am–4 pm
  • Tue: Closed
  • Wed-Sat: 7 am–5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(772) 778-1371

927 N US Highway 1
Fort Pierce, FL 34950

Services at this Location:

Office Hours

  • Mon: 7 am–4 pm
  • Tue: Closed
  • Wed-Sat: 7 am–5 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

John Perry 
Rating:
5.0

Customer service was l Excellent !! Very friendly, polite , I would recommend this place to anyone !!! If they ask me to rate this place, I will give it the 10 star , I really would recommend this place to my family and friends !

maria Figueroa 
Rating:
5.0

Drop off were very nice and helpful

Thomas Newcamp 
Rating:
5.0

Good service

Peter Denisevich 
Rating:
5.0

Customer did not leave a comment.

Gloria Neloms 
Rating:
5.0

What great friendly people to rent from. I believe they need more trucks. As others were asking for rentals while I was there. I’ve always rented U-haul through the years but this was my best experience.

Mery Castellanos 
Rating:
5.0

Very satisfy very nice people.

Jay Sohan 
Rating:
4.0

At the time I went to return the truck the parking lot was closed and there was no way to park the truck and I had to return the next day in the morning but otherwise everything was fine.

Rafael Duran 
Rating:
1.0

Well I feel like before you rent a truck to someone and promise certain equipment.you should have those things.bexauye of this i was promised a certain price.then when I show up to retrieve my truck they didn't have it. the one they did was twice the price and the daily insurance was double and thanks to the size of the truck I could only drop off at certain times making me keep the truck 3 DAYZ!!!WHEN I Called I was told that this would once the truck was turned In and they had a bill to fix but now I'm being told I owe 100 plus dollars

Michael Perkins 
Rating:
5.0

Customer did not leave a comment.

Damon Harris 
Rating:
4.0

Customer did not leave a comment.

Beatrice Veiga 
Rating:
1.0

Customer did not leave a comment.

Jaire Sanders 
Rating:
5.0

Customer did not leave a comment.

SEAN DUNN 
Rating:
5.0

The U-Haul nearby (at 919 N US HWY 1 FORT PIERCE, FL 34950) that I was sent to by the U-Haul text is out of business. U-Haul needs to remove them from their list! However, Nearby INLET BAI & TACKLE (@ 927 N US Hwy 1 FORT PIERCE, FL 34950) was open early at 7am. Owner was very friendly and helpful as well as pet friendly. His cat and cute little white dog greeted me with a wag of his tail. Courteous and very clean establishment. HIGHLY RECOMMENDED !!!

KENNETH FRITZ 
Rating:
3.0

Customer did not leave a comment.

william craft 
Rating:
5.0

Customer did not leave a comment.

Justin Royal 
Rating:
4.0

Customer did not leave a comment.

Brendan Hanlon 
Rating:
1.0

We will never use another u-haul dealer like this again. It is secondary to a bait and tackle shop and it took 2 visits and a phone call to get this dealer to check our equipment back in. Ridiculous. Second time this occurred with a “part time” dealer. If I ever use uhaul again, I will only book with full uhaul stores.

Michael Schuldes 
Rating:
3.0

Customer did not leave a comment.

Catherine Truemper 
Rating:
3.0

Customer did not leave a comment.

Catherine Truemper 
Rating:
5.0

This was my second location. My initial location was Mike Wrecker, 596 Old Dixie Hwy, Vero Bch. First of all, they were closed that day. Even though the hours listed said open. Then, there was someone there, in the office, but they said "no service today. Closed." They were very rude. Inlet Bait and Tackle were very nice and accommodated well for a last-minute rental.

John Koziarski 
Rating:
5.0

Customer did not leave a comment.

Paul Atwell 
Rating:
5.0

Customer did not leave a comment.

RaAzikiwe Medley 
Rating:
5.0

Haven't received my deposit yet

Valeria McBride 
Rating:
3.0

No issues with drop off location

Suzanne Kennedy 
Rating:
5.0

Customer did not leave a comment.

Donald Laliberte 
Rating:
5.0

Customer did not leave a comment.

RENEE HOLSTON 
Rating:
5.0

Very knowledgeable and friendly.

Jimmy Smith 
Rating:
5.0

Literally the most friendly easy going father an son run business i've ever been to, the other location was fair and friendly but these guys put customer service to a whole new level. I felt like a friend, and were helpful in backing up the trailer. 11/10 i would travel out of my way to rent from here again.

Christopher Collinet 
Rating:
5.0

Customer did not leave a comment.

Robert Akre 
Rating:
4.0

Customer did not leave a comment.

Christopher Fries 
Rating:
5.0

Customer did not leave a comment.

ROBERT KRESTALUDE 
Rating:
5.0

Drop off location was quick and easy. They put my worry to ease by assuring me past renters faults would not be put on me.

Brenda King 
Rating:
5.0

Customer did not leave a comment.

Bob Olsen 
Rating:
5.0

The gentleman at Inlet Bait and Tackle was extremely helpful and allowed me to use the truck after a mishap with a different location, Stuart Motorsports. Upon arriving to Stuart Motorsports on my reservation day I was told their was not a truck available. Inlet Bait and Tackle came through and allowed me to use a truck, thank goodness for human kind!

Andrea Swan 
Rating:
4.0

Customer did not leave a comment.

Xabier Lopetegui 
Rating:
3.0

Location claimed to notifier uhaul services on Sunday Truck alignment was not within driving spec Rental was intended to come with appliance dolly and was not within rental at the time of pickup

William Todd 
Rating:
5.0

It’s all good!

Brian Smith 
Rating:
5.0

Customer did not leave a comment.

Jerrell McRae 
Rating:
5.0

Very friendly and easy to work with staff. They make you feel very welcome. Thanks

Joe Craft 
Rating:
5.0

Great experience

mark cass 
Rating:
5.0

Easey peasey drop off. Nice folks

Jean Bisesi 
Rating:
5.0

Thank You

Jay Sohan 
Rating:
5.0

Great service nice people

Jay Sohan 
Rating:
1.0

The failure in this facility to rent the car through the app caused me 3 hours of lost time. I decided to pay a friend and rent his truck. I have another big move coming up, a gift certificate for my time might make me happier. However I will never rent from this facility again. I will also tell everyone I know about the experience I had there.

Michael Lewis 
Rating:
5.0

two thumbs up

Jay Sohan 
Rating:
5.0

Rachette strap tightener hard to tighten. So was the ramp spring lock. I sprayed wd 40 on them and now they worked fine.

Richard Mosel 
Rating:
4.0

Vehicle maintenance, truck ran very rough and check engine light came on at end of trip.

Joshua Koellner 
Rating:
5.0

Thank you

Jay Sohan 
Rating:
5.0

Great Service Very nice people

Sanjai Sohan 
Rating:
5.0

Customer did not leave a comment.

Kevin Murphy 
Rating:
5.0

Customer did not leave a comment.

Barbara roberts 
Rating:
5.0

Customer did not leave a comment.

Teresa Gomez 
Rating:
5.0

Great Service

Sanjai Sohan 
Rating:
3.0

NO ADD ANOTHER TRUCK TO AN EXISTING RESERVATION.

KEVIN SWAIN 
Rating:
5.0

Customer did not leave a comment.

Stephen Nicastro 
Rating:
5.0

Not a thing

Gary Poos 
Rating:
5.0

Customer did not leave a comment.

Bryan Dietrich 
Rating:
4.0

Customer did not leave a comment.

DONALD LONG 
Rating:
2.0

Didn't walk out to check was right installed just ask if we knew how to do it. so because of that wasn't able to check equipment number on contract so when we tried to return equipment Didn't match they make us wait like for 30 min. trying to make me call customer support after they just told me they can keep it the issue was something they can fix .... make me wait for nothing customer support keep me on hold for 8 min twice and no answer.

EMANUEL PINEDA PEREZ 
Rating:
5.0

Customer did not leave a comment.

STACIE ELBERT 
Rating:
5.0

Customer did not leave a comment.

Vicki Hammer 
Rating:
5.0

Owner was polite and courteous! Made sure everything was good to go for my trip!

Jimmy Smith 
Rating:
5.0

They were great! So helpful- even on a day when they are closed he opened up so he could get me my truck! Very nice husband and wife. I highly recommend Inlet Bait & Tackle.

Cynthia Coleman 
Rating:
5.0

Customer did not leave a comment.

Anabella Roel 
Rating:
3.0

Customer did not leave a comment.

Michael Enns 
Rating:
5.0

I saw the truck I wanted on the lot at Inlet Bait and Tackle, since it's close to home, I went online to do the paperwork, but was informed by Uhaul that location didn't have that truck ! Hmmm, went to see the folks at Inlet Bait and learned yes, it was for rent. I thought possibly it had been reserved, nope. Not only did Uhaul tell me they didn't have that truck, they tried to send me to another location quite a ways from my house. This is SOP for Uhaul Corp I have learned over the years, Corp is a bunch of incompetent, poorly trained, bozos who will give you bad info everytime.....they have never failed me on that one ! BUT if you deal with the local guy, they're the best ! The folks at Inlet Bait took good care of me and I couldn't have asked for a better experience. Thanks folks, you were both great !! So avoid Uhaul Corp, deal with the local guy and you won't go wrong. Capt Tom Drake

Tom Drake 
Rating:
5.0

They were very nice. Loved the atmosphere

Chabranda Parrimon 
Rating:
4.0

Customer did not leave a comment.

Edward Sabin 
Rating:
5.0

Very nice with good customer service. PLEASE KEEP UP THE GOOD WORK...

CUTTYQUINTEZ FREDERICKS 
Rating:
5.0

The owner was very nice and all the equipment was in great shape we had no problems excellent guy

LIZETTE Cooper 
Rating:
1.0

You have the wrong drop off date and place!

Roger Pinnix 
Rating:
3.0

Customer did not leave a comment.

James Archer 
Rating:
3.0

Customer did not leave a comment.

AL MELENDEZ 
Rating:
3.0

Customer did not leave a comment.

SHEENA CYPRESS 
Rating:
5.0

Great pick up place - quick, efficient

Darren Thorson 
Rating:
5.0

Customer did not leave a comment.

Huntly Johnson 
Rating:
5.0

Very professional and kind man that helped us rent a truck. Very simple fast and easy process no complications.

Krystle Arnoux 
Rating:
5.0

Customer did not leave a comment.

Sharon Vannier 
Rating:
4.0

Customer did not leave a comment.

Tanikka Hills 
Rating:
5.0

Great Service! ??

paul hutton 
Rating:
3.0

Heavy Smoker must of had it before me. Owner and staff very nice. Need to know can was better disinfected. After drive through Atlanta I would say new shocks are needed

Richard Raborn 
Rating:
5.0

Customer did not leave a comment.

Maurice Wynn 
Rating:
4.0

Customer did not leave a comment.

James Pledger 
Rating:
4.0

Customer did not leave a comment.

Herbo Odelus 
Rating:
3.0

I’m very concerned about uhaul and hesitate to use them again. The rental site said I could return it anywhere around the area I was going to (Tampa). They wanted an address where I was moving to but I wasn’t moving. They had me make an address up. So I did. Then I was getting a charged (over double the rental amount) because the site I returned it to was not the site they wanted on a subsequent email. I’m a health provider and I see the Coronavitus impact on lives and on business. It was not fair they uhaul essentially baited and switched me to get additional money. Times are tough but I’ve lost confidence on this company.

Scott Meyers 
Rating:
5.0

The agent was helpful and professional.

Jamshed Khojiev 
Rating:
5.0

Customer did not leave a comment.

Stephanie Porter 
Rating:
5.0

Great place and staff members I will always use them when I can

Thomas Kosco 
Rating:
5.0

Well maintained, I am not sure. We had a flat tire, all the tires were worn out. We received an excellent service from UHaul they sent us someone to change the tire.

Pierre Brisebois 
Rating:
5.0

Customer did not leave a comment.

Charles Moroney 
Rating:
5.0

Very professional and personable would not hesitate to recommend this location. Great experience during the rental process!

David Chin 
Rating:
1.0

The customer service was extremely BAD!! The man Jay was anything but professional between yelling at his son and wife while trying to get my information and get me going , the "bait shop" which is where uhaul is located at smelled ridiculous. Overall the experience was the worst, I have used uhaul for every move long distances and local and was extremely dissatisfied!! Being in customer service myself (Publix) and with everything going on in our country I think your company should re-evaluate this location and Jay as a representative of your company .

donna capps 
Rating:
1.0

Customer did not leave a comment.

Kizzyrel McClary 
Rating:
5.0

Customer did not leave a comment.

Sandy Sanborn 
Rating:
5.0

Great service and very nice and helpful.

Sandy Sanborn 
Rating:
5.0

Customer did not leave a comment.

Nolan VARNER 
Rating:
5.0

The truck was well maintained and the staff was very nice and professional. Great location for renting any type of U-haul equipment. Thank you for making our move hassle free.

larraine meeks 
Rating:
5.0

Customer did not leave a comment.

Steven Bechtle 
Rating:
5.0

they were very helpful and friendly it was easy to locate...nothing needs changing

jim green 
No reviews have been submitted for this location.

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