The return check out needs work. No guidance on clarification of return.THOMAS V.
Customer Reviews for Ideal Storage Partners
(Distribuidor de U-Haul del vecindario)
Kingston, WA 98346
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9 a. m. - 5 p. m.
- Sáb.: 9:30 a. m. - 5 p. m.
- Dom.: 9 a. m. - 12 p. m.
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Bryan W.
El cliente no dejó un comentario.Catharine S.
El cliente no dejó un comentario.ALLEN S.
El cliente no dejó un comentario.Marissa H.
El cliente no dejó un comentario.Austin G.
El cliente no dejó un comentario.terry T.
El cliente no dejó un comentario.Howard H.
Got there, was unhooked from the trailer and on our way within about 2 minutes. Nice folks!Les B.
The people at Idesl are great!kim N.
Everything was great and fastJodi F.
I did notice that the wheels of the trailer were noisy. Like some kind of maintenance needed to be preformed. not sure what it was.Thomas V.
Get 4x4 in the trucksAlex C.
El cliente no dejó un comentario.LEIGH S.
Trever and his crew were very considerate, and helpful with my needs with U-haul. I definitely recommend the Kingston site. Gracias.DAVID J.
El cliente no dejó un comentario.Liz D.
I am comfortable wi;th the process at the U Haul location in Kingston.Lynn M.
El cliente no dejó un comentario.Lynn M.
El cliente no dejó un comentario.Biff S.
El cliente no dejó un comentario.Micah B.
I had to come here from Seattle because my reservation was messed up. They were very nice.Andrew R.
Great customer service!janis M.
Equipment performed as expected. Clean with professional service at the rental agency.lex P.
excellent customer service !!Aline B.
El cliente no dejó un comentario.Mitchell D.
We can't think of anything. Thank you!jeoff C.
El cliente no dejó un comentario.Terje L.
El cliente no dejó un comentario.LINDA A.
El cliente no dejó un comentario.Lynn W.
Easy to reserve if you make it a priority. Friendly and convenient!Francine S.
El cliente no dejó un comentario.richard H.
Neighborhood location with great hours, and friendly staff.Deborah N.
El cliente no dejó un comentario.Ideal L.
El cliente no dejó un comentario.DAVID HORTHER Y.
El cliente no dejó un comentario.Rosalie C.
Dashboard indication showed that the truck needs servicing.Terje L.
El cliente no dejó un comentario.Mary A.
El cliente no dejó un comentario.Tom T.
El cliente no dejó un comentario.WILLIAM T.
El cliente no dejó un comentario.Ellen S.
El cliente no dejó un comentario.Laura C.
i was treated very fairly and i would return to this place again.Tim S.
very, very helpful-Thank you Kingston U-Haul!william C.
Excellent customer service. Trevor was very friendly and helpful. Will definatly use them again.monica F.
Great customer service. ..friendly and helpful!kristen T.
none we had the best experienceCarrie H.
They need to make sure their vehicles are clean, I have wooden bed furniture that is stained with grease/oil that was ALL OVER, the floor in the back of the truck, mostly to the passenger side.Roxanne K.
El cliente no dejó un comentario.J B N.
Super friendly, convenient location.Richard F.
Very poor experience! I was forced to drive over 110 miles to pick up and drop off the 15' UHaul truck. The company "gave" me an additional 50 mile mileage allowance BUT I had to pay the cost of the fuel to pick it up! Not acceptable. Then when I didn't fill the tank to exactly the line on the fuel gauge, they had the nerve to ding me an additional $10+! Not acceptable.Carol J.
This was not the location where I rented the truck and expected to pick it up. It was further away. I had requested the truck at 7 and they do not open until 9, but the truck was ready before 7 and they communicated well.Jim and S.
Very organized, willing to help out.Steve F.
Trevor is always friendly and provides exceptional customer service.DENNIS T.
Bill me correctly, I was over billedChuck L.
The Ideal Storage location was efficient and professional as a drop off point. The u-haul reservation network, however, was unreliable enough that I'm inclined to try a different network in the future. I booked online a month in advance. An hour before I was scheduled to pick up the truck, I got a call saying my chosen location in Ballard did not have a 26' truck that I had reserved and the only other option was a location an hour and half drive away in Lakewood. They did give me mileage and a free extra day as compensation. My neighbor had a similar experience with u-haul earlier this summer.Samuel H.
El cliente no dejó un comentario.corey S.
The employee was helpful in assisting us with an off-hours pickup after learning we would now have to drive 5 hours round trip to pick up the trailer instead of the requested 30 minute location. Our only issue was a pin was missing. We were able to improvise with tools we had on hand as the store was closed.BRITTANY M.
El cliente no dejó un comentario.romona F.
El cliente no dejó un comentario.Austin U.
El cliente no dejó un comentario.richard S.
El cliente no dejó un comentario.Peter H.
El cliente no dejó un comentario.Robert B.
Very helpful and accommodating.debboro W.
El cliente no dejó un comentario.Andrew P.
El cliente no dejó un comentario.Ronald S.
El cliente no dejó un comentario.John S.
Everything was done very professionally. Just one note I was not able to give, the van had a warning about service needed (oil?).John G.
Excellent location! Thank you!John B.
El cliente no dejó un comentario.RONALD G.
El cliente no dejó un comentario.JAN BRADLEY N.
Trevor at Ideal Storage is outstanding! That facility is a hidden gem that I will be sure to use in the future. Amazing customer service, very helpful over the phone, patient and understanding.Rodney G.
Your customer service agent was amazing. Very personable friendly and helpful.Luciano R.
El cliente no dejó un comentario.JAN BRADLEY N.
I have rented several times from this location. Vehicles were always ready on time and clean. Personnel was very friendly and helpfl.susan C.
El cliente no dejó un comentario.Christopher C.
My pickup time was 9am and no was there. It a waste of my time and I had to get at 11am.amma D.
The Personal was efficient an professionalKEITH M.
El cliente no dejó un comentario.MARTIN D.
can't think of anythingBradley A.
El cliente no dejó un comentario.Kyle P.
El cliente no dejó un comentario.DONALD E.
El cliente no dejó un comentario.Constance P.
El cliente no dejó un comentario.AMY A.
El cliente no dejó un comentario.Tom B.
While the location was great, the logistics and notice of availability of trailers was poor. Finding out the nearest trailer was 3+ hours away the day before you plan on receiving it is difficult to look past.Nicholas P.
Tell the buyer everything ,piss poor communication to customerNATHAN H.
El cliente no dejó un comentario.Kelly M.
Great jobAlan M.
Had a fantastic experience, thank you. Great facility!!Michael T.
In contrast to my pickup location, the staff at this location was very helpful, personable and overall provided an excellent experience.Brandon F.
Was going to do personal drop off. U-Haul system was glitchy 5/31 but staff arrived and all was well and she took care of us!Terry R.
Trevor and Aby always do a wonderful job, this was no exceptionRichard L.
El cliente no dejó un comentario.John J.
Employees did not listen to customer, booked the wrong trailer twice I had to drive so far out of my way to get the right trailer,then had to bring back to the same location. LAME!!!Aaron E.
El cliente no dejó un comentario.Robin M.
El cliente no dejó un comentario.Richard B.
Once again the folks at this u-haul shop literally knocked it out of the park.... their superior people skills & kindness really helped me out this time. At this point id probably drive an hour out of my way to go to their location to rent only from them, passing up a dozen others. THANK YOU SO MUCH for the extra effort & going above and beyond to give me special attention when needed.Robin K.
El cliente no dejó un comentario.Lianne L.
The staff at this location are hands down the best people that could ever represent a company. They are amazing, I have gone there a few times to rent a Couple of trailers.. and a truck and each time I go they remind me why I keep coming back with their fantastic customer service. They have earned my trust, respect, and further business.Liam H.