Comentarios de los clientes para Ideal Food Basket

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Ideal Food Basket

Clasificación general:

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lynette N.
Clasificación:

Nothing everything was excellent.

Howard C.
Clasificación:

The van was delivered without telling the customer that the tire light was on and there was a damaged windshield. The van was delivered clean, with a full tank of gas, and otherwise in good working order. The delivery and return was quick and easy.

Gina K.
Clasificación:

So helpful! Great staff!

Eartley W.
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El cliente no dejó un comentario.

LeKesha T.
Clasificación:

The salesperson Louisa was rude disrespectful and not helpful.

Alexander R.
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El cliente no dejó un comentario.

Lisa M.
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El cliente no dejó un comentario.

neliscia D.
Clasificación:

El cliente no dejó un comentario.

WALDIR O.
Clasificación:

Very nice staff! 🙂

NASEEBIE K.
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El cliente no dejó un comentario.

John S.
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El cliente no dejó un comentario.

Maereatha G.
Clasificación:

El cliente no dejó un comentario.

SYDNEY B.
Clasificación:

Speedy service both during uplifting and return.

Kadisha B.
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El cliente no dejó un comentario.

Joseph F.
Clasificación:

No improvements needed

Tracia R.
Clasificación:

They had no idea how to handle the check in and out .

Joseph F.
Clasificación:

El cliente no dejó un comentario.

Tenesha K.
Clasificación:

El cliente no dejó un comentario.

Juan R.
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El cliente no dejó un comentario.

Jose T.
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El cliente no dejó un comentario.

ALI C.
Clasificación:

El cliente no dejó un comentario.

HECTOR C.
Clasificación:

El cliente no dejó un comentario.

GerryAnn P.
Clasificación:

El cliente no dejó un comentario.

Tinisha B.
Clasificación:

El cliente no dejó un comentario.

Seanique M.
Clasificación:

No improvements necessary, service was excellent

Kimberly A.
Clasificación:

was given an appliance dolly instead of utility dolly, truck was absolutely filthy, front part of truck had left over food on the floors and empty bottles in the truck as well as a pair of gloves. Absolutely disgusting and will not be renting from this location again as I frequently rent u-hauls.

Courtney F.
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El cliente no dejó un comentario.

Tameshwar S.
Clasificación:

Vehicle was extremely dirty. Very terrible experience. Just awful

rafael S.
Clasificación:

Went online to reserve truck. When I went in it wasn't there. Had to upgrade to bigger truck inside was filthy had to clean myself before using it

Ali J.
Clasificación:

Personnel should be trained in how to detach equipment from the customer vehicle.

johnson R.
Clasificación:

Someone who speaks fluent English. The drop off was at a grocery store. Let customers know upfront that's it ideal grocery store

Joseph F.
Clasificación:

El cliente no dejó un comentario.

charles G.
Clasificación:

We chose our location online that was a lot closer to the house not 45 mins away. We were called a day before saying that location was not available after booking 3 weeks in advance. We also confirmed at this location that we could drop the truck off before 6pm the next day without getting charged.

joaquin S.
Clasificación:

everything is good like it is

Richard B.
Clasificación:

Have everything prepared before I get there.

leury R.
Clasificación:

El cliente no dejó un comentario.

Kathleen B.
Clasificación:

They only had 9 furniture pads instead of the 2 dozen we requested. We were there for over an hour waiting for them to get the truck and paperwork ready. We had already uploaded the driver's license, but they still had to take his license. It was frustrating.

didier L.
Clasificación:

À little faster pick-up

CARA G.
Clasificación:

The personnel could not have been nicer

Marlon V.
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El cliente no dejó un comentario.

Erick O.
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El cliente no dejó un comentario.

EMERSON S.
Clasificación:

El cliente no dejó un comentario.

HUGO P.
Clasificación:

Muy bueno

Gilian B.
Clasificación:

The pick up time on the website says they are open at 7am, when really the location for U-Haul apparently doesn't open until 8am. I placed an order for a dolly and didn't receive one and I ended up getting charged for 2 days.

Olvin G.
Clasificación:

The truck is so dirty

Michael O.
Clasificación:

The whole experience was a giant headache. We had a 7 am reservation. The food store doesn't open till 7 (really 10 minutes after 7). Then the manager told me he could not accommodate me till 8. I practically had to beg to get him to to find someone to help us. We were interested in some moving blankets.. none were available to us. When returned the truck they called it “late” and charged us an extra 20 dollars. It was not a good experience.

donald B.
Clasificación:

El cliente no dejó un comentario.

ADAM Z.
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El cliente no dejó un comentario.

Christina S.
Clasificación:

El cliente no dejó un comentario.

James M.
Clasificación:

Everything went very well.

Angelus Q.
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El cliente no dejó un comentario.

Franco P.
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El cliente no dejó un comentario.

Jessica H.
Clasificación:

El cliente no dejó un comentario.

Patrick M.
Clasificación:

The young lady at the counter had to call someone else at another location who wasn't answering their phone causing a 1/2 hour delay. The truck shifted poorly and had not been cleaned since the last use.

alicia P.
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El cliente no dejó un comentario.

Frederick B.
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El cliente no dejó un comentario.

James C.
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El cliente no dejó un comentario.

Robert B.
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i didn't go over the miles that i payed for, and was not reimbursed for them. was given a number to call still no answer.

Richard P.
Clasificación:

You charged me for gas I return truck with gas and just noticed it on my receipti. I told the girl that checked me in that it had a halph tank of gas and that is how i returned it. I should get a fefund for gas

Carol S.
Clasificación:

I have nothing bad to say. Representative Juana Hernandez was helpful, cheerful and made the experience positive and easy. I will return to this location again to work with Juana again.

Thomas G.
Clasificación:

El cliente no dejó un comentario.

Jordan G.
Clasificación:

El cliente no dejó un comentario.

Kevin S.
Clasificación:

The employee was not very helpful, very slow then rushed me through signing the paperwork. After I dropped off my truck I found out there was another Dollie on my contract that I didn't order.

Iasia E.
Clasificación:

El cliente no dejó un comentario.

Shalee R.
Clasificación:

No drop box, staff didn't provide correct information.

Ocaria D.
Clasificación:

The entire week beforehand in regards to setting up the pick-up was extremely discorganized. The location was changed 3 times and each time I spoke to a representative they disregarded my requests and were rude on the phone. Up until the day of the pick-up, nothing went smoothly.

ladislav K.
Clasificación:

El cliente no dejó un comentario.

Wadiya E.
Clasificación:

El cliente no dejó un comentario.

Jennifer I.
Clasificación:

The staff came 1 hr late, when we came back to drop off, none of the staffs knew how to sign us off,had to wait for another 30 mins before they made a call to someone on the phone to instruct them on what to do

Willie G.
Clasificación:

El cliente no dejó un comentario.

William M.
Clasificación:

The staff at this location are unfamiliar with the software and their english skills are below average.

Aldan S.
Clasificación:

I rented a car from Ideal Food Basket - (25435), 856 Merrik Rd, Baldwin, NY 11510. I have informed U-Haul representative that I will pick up a Van from them and after 4-5 hours will return it in Bronx, NY. I was charged $75. Same day I returned it in Bronx, NY (230 W, 230th street, Bronx, NY, 10463). When I returned the Van, I was informed by the U-Haul officer that I should return the Van at the same place where I picked up the Van, i.e at the Ideal Food Basket - (25435), otherwise they will charge me additional fee (around $150). I complained as I clearly explained to the U-Haul representative where I will drop off the car, i.e. in Bronx, NY (230 W, 230th street, Bronx, NY, 10463). Moreover, I tried to call to the customer service three times, after waiting around ten minutes each time a made a call, I could not reach anybody from the customer service. In order to save time and additional fee for the gas and additional miles I have decided to drop of the Van in Bronx and they charge me $190. This means that I was charged for the mistake of the U-Haul representative, where I picked up the Van. I sent an email to the U-Haul, but they never replied. I would probably use another services in the future.

Yanica A.
Clasificación:

Awesome except the young lady stopped to talk to everyone she knew before she could get to our truck and we were the only actual U-Haul customers there. Made us late for packing up our kids so that sucked

Alan L.
Clasificación:

Not a real uhaul place. It was at a supermarket where everyone speaks Spanish. Clerk tried to be helpful but took nearly 45 minutes to check me in. No dolly, no hand truck, no pads !! Waited around for over an hour. Then told me if I want a dolly I had to go to another uhaul place just to get a dolly. This all took over an hour and a half. I also checked to make sure that I have the best available insurance policy and I was clearly told that I do have the best policy coverage offered. Then I was charged for blankets and a hand truck that I never received. I only got the hand truck. Honestly this was absolutely the worst rental experience that I ever had in my life!

Robert Keleman K.
Clasificación:

Excellent service

Thomas P.
Clasificación:

El cliente no dejó un comentario.

Terrence C.
Clasificación:

El cliente no dejó un comentario.

Christopher B.
Clasificación:

Great and hassle free experience

Kerryann B.
Clasificación:

Ensure personnel is well trained and prepare to answer questions.

Keith W.
Clasificación:

Was very helpful and accommodating

Joe G.
Clasificación:

Don't use this place anymore. They are not equipped to handle UHaul customers. I had to wait 30 min on the Supermarket's customer service line that had only one person working the counter. They were not trained on how to handle a U-Haul customer and was on the phone with a U-Haul rep the entire time. My pre-check in was useless at this location and had to do everything from scratch. I rent trucks for work from time to time and I LOVE Uhaul. When renting from an actual UHAUL location, I am in and out under 10 min. I will not rent from UHaul again that only has trucks available at these offsite locations.

jose E.
Clasificación:

The attendant was on the phone at all times while working with me, the gas on the truck was lower than what he market on the inspection sheet.

No se han enviado comentarios para esta ubicación.

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