Customer Reviews for Ideal Food Basket
(Distribuidor de U-Haul del vecindario)

126 comentarios

856 Merrick Rd   Baldwin, NY 11510
(Located on Merrick Road West of Milburn Ave East of Grand Ave)

(516) 378-1760

Horarios de la ubicación

  • Lun. - sáb.: 8 a. m. - 8 p. m.
  • Dom.: 8 a. m. - 6 p. m.

Servicios en esta ubicación:

Contáctanos

(516) 378-1760

856 Merrick Rd
Baldwin, NY 11510
(Located on Merrick Road West of Milburn Ave East of Grand Ave)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 8 a. m. - 8 p. m.
  • Dom.: 8 a. m. - 6 p. m.
  • Devolución del cliente 24 horas
  • habla español

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

El cliente no dejó un comentario.

Ismael G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lorie T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Renee p K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gina A. 
Clasificación:
5.0

El cliente no dejó un comentario.

vanessa V. 
Clasificación:
4.0

They only had the truck but no other useful equipments.

John C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas F. 
Clasificación:
1.0

Horrible experience I've ever had!!!!!! Referred to all notes and times I call in your system!

Sandy R M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Sharmin P. 
Clasificación:
4.0

El cliente no dejó un comentario.

TOSHA P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Teddy C. 
Clasificación:
4.0

Have the blankets, hand truck available when option given

Jonas S. 
Clasificación:
3.0

Pickup was difficult. I couldn't get the location services to work on uhaul website (even though they were enabled, in phone and browser, and completely functional on other websites). There are instructions on how to enable services for ios and chrome but not the android browser. I ended up having to download chrome and use that because it wouldn't work on browser (again multiple other sites worked - maybe compatibility issue?). There are lots of android users in the world so that doesn't make sense to me and it resulted in a lot of wasted time and frustration.

Casey P. 
Clasificación:
4.0

El cliente no dejó un comentario.

THERESAA D. 
Clasificación:
5.0

The place and vehicle was excellent but the inside of the vehicle was very dirty was never sanitazed

Jack C. 
Clasificación:
1.0

This experience was horrible. I waited at the location for two (2) hours. I called customer service and waited on the phone for approximately an hour to complain and then placed on hold. After holding, the representative hung up on me. This is completely unacceptable. I would not recommend to another person.

Norberto B. 
Clasificación:
4.0

customer service was excellent !!!

John M. 
Clasificación:
5.0

Picked up the truck was not clean and also the check engine light was on the truck when I picked it up other than that the service was very good I would recommended it. I Have rented you hold on time to time never had it.

velasquez J. 
Clasificación:
5.0

Great!!

Kevin C. 
Clasificación:
5.0

I'm very pleased with you guys .. I've NEVER had a bad experience!!

Joseph P. 
Clasificación:
5.0

El cliente no dejó un comentario.

HECTOR L. 
Clasificación:
1.0

Worst experience ever waiting to speak to corporate for the atroshish service and vehicle and expect a full refund and Weill definitely warn all of my neoy and friends to steer clear of this place

Jonathan N. 
Clasificación:
5.0

Very nice workers

Glenn B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH F. 
Clasificación:
5.0

Equipment was well maintained but the van was dirty inside including dirt on the floor bed and trash in the drivers side door well.

Glenn P. 
Clasificación:
5.0

The truck had a tire warning sign and check engine sign on and the truck was filthy!

Kim M. 
Clasificación:
1.0

The truck I reserved wasnt there settled for a Van, felt i should have been given reimbursement. waa still charged full price

Conor F. 
Clasificación:
5.0

El cliente no dejó un comentario.

YOGER Z. 
Clasificación:
5.0

very professional and friendly

Marie F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Idania c H. 
Clasificación:
5.0

There is nothing you can do to improve the service I received the young lady was very professional and then when I disagreed at first about the amount it's the young lady felt I was wrong she rectified the situation immediately I would say this young lady has a future in management thank you

Kenneth W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharmin P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharmin P. 
Clasificación:
2.0

I am a corporate customer I made a reservation before I came. The person who processed the reservation did not know how to process a corporate reservation so she canceled it make a personal reservation instead. 1 and 1/2 the cost. The truck was quite dirty I had to clean it before using it. The gas recorded left in the truck was greater than what was actually in the truck and because the person did not understand how to process commercial accounts she kept me waiting 50 minutes although she was not occupied at the time and the store was quite at 6:50-7:45 pm that I left the store. I will try again with them in the future perhaps they can get their act together.

STEWART R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eduardo B. 
Clasificación:
5.0

Super friendly and helpful this place was awesome keep it up.

Victor D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharelle B. 
Clasificación:
3.0

Clean the truck cabin. It was filthy with remains if food and drinks. The dashboard was sticky. In the cargo area, there were some prices of wood and other small items.

Dmitry G. 
Clasificación:
3.0

Clean and properly service vehicles. In addition to not advertising equipment that's not available at their site.

arnold M. 
Clasificación:
5.0

Nothing just keep up the good work

Joseph W. 
Clasificación:
5.0

Make sure appointment is scheduled during a time when someone is working customer service. I had flexibility to come earlier than my appointment and chose to do that so i wouldn't risk someone not showing up right at 8am even though the store was open it wasn't clear if someone would be able to help me that early on New Year's day. otherwise excellent service - they moved the appt up for me and everything went smoothly.

Jessica M. 
Clasificación:
5.0

The young lady that assisted me was excellent with her customer service.

Eric C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Shari S. 
Clasificación:
5.0

Nothing everything was excellent.

lynette N. 
Clasificación:
4.0

The van was delivered without telling the customer that the tire light was on and there was a damaged windshield. The van was delivered clean, with a full tank of gas, and otherwise in good working order. The delivery and return was quick and easy.

Howard C. 
Clasificación:
5.0

So helpful! Great staff!

Gina K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eartley W. 
Clasificación:
1.0

The salesperson Louisa was rude disrespectful and not helpful.

LeKesha T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexander R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa M. 
Clasificación:
5.0

El cliente no dejó un comentario.

neliscia D. 
Clasificación:
5.0

Very nice staff! 🙂

WALDIR O. 
Clasificación:
5.0

El cliente no dejó un comentario.

NASEEBIE K. 
Clasificación:
4.0

El cliente no dejó un comentario.

John S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Maereatha G. 
Clasificación:
4.0

Speedy service both during uplifting and return.

SYDNEY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kadisha B. 
Clasificación:
5.0

No improvements needed

Joseph F. 
Clasificación:
2.0

They had no idea how to handle the check in and out .

Tracia R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tenesha K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Juan R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose T. 
Clasificación:
1.0

El cliente no dejó un comentario.

ALI C. 
Clasificación:
5.0

El cliente no dejó un comentario.

HECTOR C. 
Clasificación:
2.0

El cliente no dejó un comentario.

GerryAnn P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Tinisha B. 
Clasificación:
5.0

No improvements necessary, service was excellent

Seanique M. 
Clasificación:
2.0

was given an appliance dolly instead of utility dolly, truck was absolutely filthy, front part of truck had left over food on the floors and empty bottles in the truck as well as a pair of gloves. Absolutely disgusting and will not be renting from this location again as I frequently rent u-hauls.

Kimberly A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Courtney F. 
Clasificación:
1.0

Vehicle was extremely dirty. Very terrible experience. Just awful

Tameshwar S. 
Clasificación:
3.0

Went online to reserve truck. When I went in it wasn't there. Had to upgrade to bigger truck inside was filthy had to clean myself before using it

rafael S. 
Clasificación:
2.0

Personnel should be trained in how to detach equipment from the customer vehicle.

Ali J. 
Clasificación:
1.0

Someone who speaks fluent English. The drop off was at a grocery store. Let customers know upfront that's it ideal grocery store

johnson R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph F. 
Clasificación:
3.0

We chose our location online that was a lot closer to the house not 45 mins away. We were called a day before saying that location was not available after booking 3 weeks in advance. We also confirmed at this location that we could drop the truck off before 6pm the next day without getting charged.

charles G. 
Clasificación:
5.0

everything is good like it is

joaquin S. 
Clasificación:
1.0

Have everything prepared before I get there.

Richard B. 
Clasificación:
1.0

El cliente no dejó un comentario.

leury R. 
Clasificación:
2.0

They only had 9 furniture pads instead of the 2 dozen we requested. We were there for over an hour waiting for them to get the truck and paperwork ready. We had already uploaded the driver's license, but they still had to take his license. It was frustrating.

Kathleen B. 
Clasificación:
5.0

À little faster pick-up

didier L. 
Clasificación:
5.0

The personnel could not have been nicer

CARA G. 
Clasificación:
1.0

El cliente no dejó un comentario.

Marlon V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erick O. 
Clasificación:
4.0

El cliente no dejó un comentario.

EMERSON S. 
Clasificación:
5.0

Muy bueno

HUGO P. 
Clasificación:
1.0

The pick up time on the website says they are open at 7am, when really the location for U-Haul apparently doesn't open until 8am. I placed an order for a dolly and didn't receive one and I ended up getting charged for 2 days.

Gilian B. 
Clasificación:
2.0

The truck is so dirty

Olvin G. 
Clasificación:
2.0

The whole experience was a giant headache. We had a 7 am reservation. The food store doesn't open till 7 (really 10 minutes after 7). Then the manager told me he could not accommodate me till 8. I practically had to beg to get him to to find someone to help us. We were interested in some moving blankets.. none were available to us. When returned the truck they called it “late” and charged us an extra 20 dollars. It was not a good experience.

Michael O. 
Clasificación:
5.0

El cliente no dejó un comentario.

donald B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ADAM Z. 
Clasificación:
4.0

El cliente no dejó un comentario.

Christina S. 
Clasificación:
5.0

Everything went very well.

James M. 
Clasificación:
1.0

El cliente no dejó un comentario.

Angelus Q. 
Clasificación:
4.0

El cliente no dejó un comentario.

Franco P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica H. 
Clasificación:
2.0

The young lady at the counter had to call someone else at another location who wasn't answering their phone causing a 1/2 hour delay. The truck shifted poorly and had not been cleaned since the last use.

Patrick M. 
Clasificación:
5.0

El cliente no dejó un comentario.

alicia P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Frederick B. 
No se han enviado comentarios para esta ubicación.

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