Customer Reviews for Hospital Drive Shell
(Distribuidor de U-Haul del vecindario)

458 comentarios

345 Hospital Dr   Glen Burnie, MD 21061

(443) 962-1069

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 2 p. m.
  • Sáb.: 8 a. m. - 2 p. m.
  • Dom.: 8 a. m. - 12:30 p. m.

Servicios en esta ubicación:

Contáctanos

(443) 962-1069

345 Hospital Dr
Glen Burnie, MD 21061

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 2 p. m.
  • Sáb.: 8 a. m. - 2 p. m.
  • Dom.: 8 a. m. - 12:30 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

The person who waited on me was polite and well mannered.

BELINDA G. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOHN N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roxanne E. 
Clasificación:
5.0

Service was great and friendly.Truck was clean and ready to go. We have been renting trucks for the last couple of months. I would recommend this u-haul service center.

Severn C. 
Clasificación:
3.0

I am pregnant, this vehicle was unsafe for me to drive. I had to pull over twice in the interstate, the mirrors kept collapsing in. I ordered a 10ft truck and got charged for the 15ft rate. I had the vehicle for 8 hours and was charged an overage fee. The rentals are supposed to be for 24 hours. Extremely disappointed.

TENEKA N. 
Clasificación:
3.0

I returned the truck on Saturday and she didn't check the truck in and I didn't get a email on Saturday for the return.

sharon P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bradford R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jimmie T. 
Clasificación:
5.0

The gentleman at hospital Dr shell was So helpful an kind, he made sure that everything we needed was taken care of. So thank you to the gentleman at hospital dr shell God bless you..

michael S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Freddie B. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN H. 
Clasificación:
3.0

I did not get the Uhaul location that I requested costing me 20 mile per dollar. I could have saved money

Kevin W. 
Clasificación:
1.0

Van was very old, dirty and not well maintained. Pick up location didn't have key drop off, and closed at 2pm.

Jacob G. 
Clasificación:
5.0

Happy was very friendly and the the drop off process was simple!

Michael D. 
Clasificación:
3.0

The man who helped on returning was VERY rude !

Octavia N. 
Clasificación:
2.0

The managers was not commanding and seemed confrontational. He said I was trying to change his system. I would not recommend anyone to this place. All I ask for was a receipt and what was been charged on my card.

rick N. 
Clasificación:
5.0

It was perfect.

KELLY B. 
Clasificación:
1.0

El cliente no dejó un comentario.

Rito S. 
Clasificación:
5.0

Keep doing what your doing

ambrose V. 
Clasificación:
5.0

Quick service, decent truck.

Dawn C. 
Clasificación:
3.0

Door was locked when I initially arrived so I called. The person who answered the phone was very rude though she did apologize it soured my entire experience. The vehicle is not maintained as when I attempted to go over 40mph the truck shook like the wheels were going to fly off. I rented from this location a few years back and it was fine. Not sure what has happened since but service was definitely lacking.

Chimene J. 
Clasificación:
4.0

Not much to improve at the location. The online reservation system said that the location opened at 7am and the location didn't open until 730am. This was an issue. Otherwise, everything was tiptop.

Stanley C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gavin E. 
Clasificación:
5.0

Make sure customer receives copy of balance owed prior to departure I should not have to wait till they email it to me. Would prefer immediate hardcopy.

eddie M. 
Clasificación:
5.0

El cliente no dejó un comentario.

GUY E. 
Clasificación:
4.0

Great service!

Audree W. 
Clasificación:
5.0

El cliente no dejó un comentario.

robert S. 
Clasificación:
4.0

Everything was good except that whoever was responsible for the last minute checks did not check if the gas tank was locked or not. Other than that it was excellent.

ELVISE A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michele J. 
Clasificación:
4.0

I said I give him more gas the one that you gave me so the guy answer so when I give a credit I not asking for credit because if I give anything they always charge I sure they not charge my credit card

Marcos Z. 
Clasificación:
1.0

Rude and mean going to home depo next time

Chi Y. 
Clasificación:
1.0

El cliente no dejó un comentario.

Robert S. 
Clasificación:
5.0

El cliente no dejó un comentario.

TRISHA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDWARD K. 
Clasificación:
1.0

El cliente no dejó un comentario.

Jenise S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashley M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DE CHONNE M. 
Clasificación:
2.0

Truck bed had some dirt upon return that a simple rinse would have gotten rid of it, but a 25 charge was applied with no pictures of what the truck bed looked like at time of pick up for comparison.

Robert N. 
Clasificación:
5.0

Lower the mileage rate.

William C. 
Clasificación:
5.0

The contact at this location was extremely kind and helpful. He went out of his way to assist us. Would highly recommend this location to pick up.

Gregory J. 
Clasificación:
5.0

El cliente no dejó un comentario.

BERNARD L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas L. 
Clasificación:
5.0

Everything was great. It was fast and easy

BRANDIE B. 
Clasificación:
5.0

I had an excellent experience

LAMART S. 
Clasificación:
2.0

El cliente no dejó un comentario.

GABRIEL W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Demetria S. 
Clasificación:
5.0

The management at Uhaul Hospital Drive were excellent. The Lady was fr8endly and helped me every step of the way!

Kendra S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Justin J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dale K. 
Clasificación:
1.0

The truck was horrible. Also I did not get my hand truck and blankets. I will never use U-Haul again

Chris H. 
Clasificación:
5.0

El cliente no dejó un comentario.

David C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Roger K. 
Clasificación:
5.0

It was great I thought I only needed it for 2 days although I needed it for 4 days and and everything was great no issues even when I needed the extra days.

Judy L. 
Clasificación:
5.0

Make sure the trucks are well maintained when I got mine it said it needed an oil change other then that great service

Rebecca R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wanda P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael W. 
Clasificación:
4.0

El cliente no dejó un comentario.

sheary M. 
Clasificación:
5.0

El cliente no dejó un comentario.

deborah E. 
Clasificación:
3.0

El cliente no dejó un comentario.

June S. 
Clasificación:
5.0

El cliente no dejó un comentario.

RUSSELL D. 
Clasificación:
1.0

Return the truck and the guy didn't even cane out to look at the truck. Just ask did I refill the gas. And then said your good. And didn't complete my transaction until the next day. Very unprofessional

DONALD C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Thomas W. 
Clasificación:
1.0

It's a gas station. There is t designated space for equipment. Just put it somewhere anywhere

William C. 
Clasificación:
3.0

Trailer was swept out had dirt and debris inside.

DAVID C. 
Clasificación:
2.0

El cliente no dejó un comentario.

Marguerite P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kareem B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY W. 
Clasificación:
2.0

Getting a new location an people. I was reading reviews b4 I used this place. Some said they were charged 2 or 3 times the same amount. Well i was charged 4 times. I have my receipt for the 1 real charge, but I don't get how u are charged 4 times, an 1 charge came today. I just use this uhal yesterday. SAD!

Ricky B. 
Clasificación:
3.0

I wish the staff would have been more helpful. Although I did opt for the mobile order I had trouble with the link and they just told me to call customer service. I eventually figured it out myself.

Tiffany D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lakita T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jianxiong B. 
Clasificación:
5.0

So it appears my card was charged twice for the $152.62 which is frustrating, once the transactions post I will be calling in. All I wanted to do was help a friend move who is struggling financially and then I get hit 2 times. $152 is a manageable price $304 is not. Thanks though everything else was great!

Jaime G. 
Clasificación:
4.0

Improvement with inline check-in

I'kea P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eleni V. 
Clasificación:
1.0

I was scammed to pay 113$ for my down payment to use truck for 5 hours less than 20 miles. He informed me I needed to pay 113$ holding fee and it would be returned to my card. He also did not correctly charge me for the actual miles and gas used. After transaction 113$ - 47$ I should have been reimbursed 65$ at least. Not happy with service at all. Stole my money.

Jayvon S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juliana W. 
Clasificación:
1.0

took a very long time to check out because every time a customer came into the gas station/convenience store, I had to move over and allow them to conduct their business even though I was first in line and was in the process of being taken care of. Very slow check-in. This was not my first choice for pick up location and had to travel miles away which cost me more money because of added mileage. Called days in advance to reserve and was not told I would be required to go to another location until the day before. This was not a good experience.

Susan W. 
Clasificación:
5.0

Keep doing the good work that you do

Marilyn W. 
Clasificación:
5.0

Nothing it was a great experience an friendly one

Marilyn W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Andrea H. 
Clasificación:
4.0

El cliente no dejó un comentario.

tawrence H. 
Clasificación:
1.0

The operator demanded I park across the street in another shopping areas parking lot, even thought there was ample parking at the location. I had to cross a busy street to park and retrieve car. If I didn't need the van at that moment I would not have rented there. When I pointed out how unprofessional this was the operator went berserk.

Scott S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Deborah S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Vince M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Geraldine K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lori J. 
Clasificación:
5.0

El cliente no dejó un comentario.

George D. 
Clasificación:
4.0

Have parking for customers who are renting for a short period of time to leave there car. I had to park my car in a near by shopping center & walk back in the rain to get the uhaul.

Tamu G. 
Clasificación:
5.0

This locations 10 foot truck is great. Really well maintained, felt like new breaks, engine ran great, steering responded well. It was a good truck that was easy to maneuver.

Helen O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brenda C. 
Clasificación:
3.0

The truck need a lot of maintenance

Brittney F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Theresa F. 
Clasificación:
5.0

El cliente no dejó un comentario.

jacqueline W. 
Clasificación:
5.0

Friendly and clean!

Craig D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jarrell K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas F. 
Clasificación:
5.0

El cliente no dejó un comentario.

timothy H. 
Clasificación:
5.0

Great service everytime

Jarrell K. 
Clasificación:
5.0

Nothing. The attendant was kind, knowledgeable and made our experience pleasant

myrtle W. 
No se han enviado comentarios para esta ubicación.

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