Customer Reviews for Hoppys Food Mart
(Distribuidor de U-Haul del vecindario)

898 comentarios

625 S Mary Ave   Sunnyvale, CA 94087
(El Camino Real)

(408) 733-3547

Location Hours

  • Lun. - sáb.: 9 a. m. - 5 p. m.
  • Dom.: 9 a. m. - 12 p. m.
Horario especial
  • 5/10/2021: 12:00 p. m. - 5:00 p. m.
  • 5/31/2021: cerrado
  • 6/4/2021: cerrado

Services at this Location:

Contáctanos

(408) 733-3547

625 S Mary Ave
Sunnyvale, CA 94087
(El Camino Real)

Services at this Location:

Location Hours

  • Lun. - sáb.: 9 a. m. - 5 p. m.
  • Dom.: 9 a. m. - 12 p. m.
Horario especial
  • 5/10/2021: 12:00 p. m. - 5:00 p. m.
  • 5/31/2021: cerrado
  • 6/4/2021: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Nothing. Customer service was above and beyond. Hoppy was very friendly and exceptional.

TIMOTHY G. 
Clasificación:
5.0

El cliente no dejó un comentario.

NARESH K. 
Clasificación:
5.0

El cliente no dejó un comentario.

KARTHIK P. 
Clasificación:
5.0

Very accommodating, they helped me out a lot with the rental and when I had delays in my move.

JOHN M. 
Clasificación:
5.0

So easy and no line or waiting!

REBECCA M. 
Clasificación:
5.0

Sub:: Request for refund of excess filling of petrol in the vehicle through an oversight on my part. Dear Sir/Madam, This has refence to the vehicle no. BE 1960G used by me for U-haul contract number 25851197 on 28.4.21 for shifting luggage from my residence at 720,Blair court to Spruce Apts, 655 S Fair Oaks complex. While the vehicle has served the purpose for which it was taken from you, I have observed excess filling of petrol for travel of only 6 miles for which I furnish the details as below:: 1 ) First filling was done of 1.66 gallons amounting to 5.98$ 2 ) Second filling done of 2.59 gallons amounting to 9.32$ 3 ) Third filling was done of 6.39 gallons amounting to 22.94 $ Total petrol filled by me of 10.64 gallons amounting to 38.24$ As the barometer never moved after first and second filling of petrol, the third filling done by me was in a hurry as the vehicle was to be returned in time which I submitted at 10.12 pm. This third filling done by me was a sincere attempt to ensure the barometer returns to its original position. However this third filling is definitely an excess through an oversight on my part. I being a first time user of vehicle, I sincerely request you to, kindly refund me the substantial amount considering overfilling of petrol for vehicle travel of only 6 miles. I have the bills of all 3 filling and I can submit the same if required. Considering the merits of my case, I have put a sincere request to you for refund of the excess amount paid by me, which I hope you will honor and oblige.

Ruchir N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Harshath J. 
Clasificación:
5.0

El cliente no dejó un comentario.

HOLGER P. 
Clasificación:
4.0

El cliente no dejó un comentario.

TAEHYUN K. 
Clasificación:
5.0

Nothing. Hoppy is wonderful.

KATHLEEN S. 
Clasificación:
5.0

Everything was great. Except downloading of receipts. Knowing it is an interaction of my laptop and your systems,..... however I had to print the receipts

MARK P. 
Clasificación:
5.0

Quick and efficient.

REBECCA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANGELA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARC T. 
Clasificación:
5.0

Hoppy is a great Uhaul representative!

PATRICK S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert K. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREH K. 
Clasificación:
5.0

Wonderful! Gentleman was kind & patient, super helpful. Extended our rental a few hours for no charge, and was very sweet when we forgot to return something (our bad!). It's a little hidden, but GPS takes you there just fine.

KELLEN H. 
Clasificación:
3.0

I didn't have a problem with the location. I had a problem with your mobile checkin.

Tarik B. 
Clasificación:
5.0

App experience was terrible. Don't use it. Took 45 minutes to be approved - if I hadn't added an extra hour in advance, I would have been late for drop off because of this delay. Hoppy was great and did his best to help, but the U-Haul software was fundamentally busted. 9-foot van was very clean and drove well and had much more interior room than I expected.

Ivan E. 
Clasificación:
5.0

El cliente no dejó un comentario.

KRISTOPHER O. 
Clasificación:
2.0

El cliente no dejó un comentario.

HARSH M. 
Clasificación:
1.0

Passenger mirror was extremely loose! Very dangerous had to drive 450 miles and make it to my location and could not be late or I wouldn't get paid. Called customer service and they wouldn't give any type of discount for safety issues.

VINCENT W. 
Clasificación:
5.0

Reduce mileage rate :)

GARY W. 
Clasificación:
4.0

El cliente no dejó un comentario.

DANCHENG S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexander H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUSTIN P. 
Clasificación:
5.0

The guy who rented me the truck. Was very efficient and kind. I'll come back to this location everytime that I need a UHaul.

HECTOR H. 
Clasificación:
5.0

No issues here with the location only issue is had to go about 30 minutes out of my way to get the truck. No slieght against the location I went to since they had a truck but would like to not have to drive so far to get said truck.

Dru B. 
Clasificación:
1.0

El cliente no dejó un comentario.

Ameya L. 
Clasificación:
5.0

El cliente no dejó un comentario.

MITCHELL C. 
Clasificación:
1.0

The man in the counter is very unfriendly and hostile with the costumers! Doesn't like questions and seems like he is not even listening to you! That's the only reason for a very negative feedback, because everything else was ok.

Carlos P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ziad A. 
Clasificación:
5.0

El cliente no dejó un comentario.

dexing C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ishan S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dhruv M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Trushar P. 
Clasificación:
5.0

Provide a printed manual instead of having to print online, which was not possible or convenient for me. All else was perfect. Gracias

Mansour A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vladyslav T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jonathan D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sidney C. 
Clasificación:
5.0

The App. it's extremely annoying and inefficient that i have to enter my Driver License details and picture every time i reserve a truck, or the fact that you don't keep my credit card details although i ask for it. the app can be significantly improved.

JACOB S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Oleg S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anil B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adony B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bryan M. 
Clasificación:
5.0

Much better to rent here than at the u-haul store on el camino in sunnyvale.

Everett B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles C. 
Clasificación:
4.0

El cliente no dejó un comentario.

April S. 
Clasificación:
5.0

i reserved a truck for at the Fremont location and they didn't have it the day i needed it and had to drive to Sunnyvale, then they advised me to get the 15 foot truck and i said since you're recommending the 15 footer i'll take the 20 to be safe. well my stuff didn't fit and i had to make a 2nd trip. my drive was 5.5hrs away and wasted a whole day driving back. this is for the Fremont location. Hoppy was great at helping me.

ART M. 
Clasificación:
5.0

Backup rearview camera for the trucks would be very useful and help to improve safety.

Charles C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Saadallah H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shreyas M. 
Clasificación:
5.0

Helpful staff

Shreyas M. 
Clasificación:
5.0

The entire experience was excellent - this was my first time to rent a u haul vehicle - Mr Hoppy was patient and considerate with me . I could tell he was well loved by his patrons and I will definitely recommend him . Thank you .

Deborah B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ramana I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gilberto C. 
Clasificación:
3.0

I filled the tank to 3/4th as suggested in the agreement, but still I have been charged for 7+ dollars for gas. This is ripoff

Pratik P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shan M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff H. 
Clasificación:
5.0

Nice and simple experience.

Saransh J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zongxuan J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shikai T. 
Clasificación:
5.0

Excellent experience. Clean equipment and great customer service! Would absolutely use this location again.

Nicholas K. 
Clasificación:
5.0

El cliente no dejó un comentario.

George K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Akio O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Akio O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew H. 
Clasificación:
5.0

Great experience. The truck was ready for my pickup. And the Uhaul pickup store provided easy access to major streets.

John G. 
Clasificación:
5.0

The employee/owner Of Hoppy's was so considerate in calling me a couple days before to confirm my reservation and let me know I could save a lot of money by picking up and dropping off the uHaul at the same location instead of going to two locations very close to each other. He was very thorough with making sure we had everything we needed!

Pamela W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ernesto M. 
Clasificación:
5.0

Make sure that the website doesn't automatically change the pick up address. After the agent booked my reservation I went home and noticed he booked the wrong date. I went online and changed the date and added insurance. Didn't change the pick up location. When picking up my reservation the pick up place was changed. I'm sure I didn't change it.

Etuini T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pradeep S. 
Clasificación:
3.0

Not a clear definition of all cost while renting. Advertising with $19.99 and final cost for 1:30 hours rental comes as $55 is dishonest business. Environment tax, fuel surcharges, dollar per mile cost is forcing me to think before renting truck from uhaul. Also, uHaul agency is behaving like we are going to break his truck, providing oldest truck in fleet.

Arvind K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shreyas M. 
Clasificación:
5.0

This is by far, this is one of the best Uhaul services I've ever encountered. The counter service was great, and all the equipment were all clean and well maintained. They get the 10 stars!!

Mikiko M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yitian Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gilbert V. 
Clasificación:
5.0

The gentleman at Hoppy's Food Mart was extremely helpful. I drove a few extra miles to his location because his customer service was clearly a cut above the other mid-peninsula locations I called.

Neil M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shreyas M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shreyas M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wendi Z. 
Clasificación:
4.0

There was a lot of confusion and delays in mobile checkout process. It definitely can use some real time customer support - not texting and waiting.

Huimin M. 
Clasificación:
5.0

Staff at location were friendly and helpful. Was offered the inspection of multiple truck sizes. Purchase process is streamlined and takes very little time to complete.

Robert L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Enrique L. 
Clasificación:
5.0

They treated me better than I deserved. I was in a rush and they still ensured proper documentation which is a necessary step these days to validate driver's license and credit card match. I would recommend this location to anymore needing a moving truck!

Laquisha H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas N. 
Clasificación:
5.0

Hoppy was very helpful and nice!

Gary M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shreyas M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Simon S. 
Clasificación:
3.0

The mobile pickup experience is laborious and the steps for identification for international customers are cumbersome

Par M. 
Clasificación:
4.0

The vehicle was clean and performed well. My only concern was that the air conditioning was not working. Only hot air came through. I mentioned this to the person who rented the vehicle to me after I returned it.

rudy K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Matt R. 
Clasificación:
1.0

I drove 20 miles from shop to return top shop, the fuel tank took $13.87 worth of gas.. that's so horrible, these sublets steal gas from innocent customers.. they have fixed these gas gauges

Muhammad Z. 
Clasificación:
5.0

Very helpful staff.

Shreyas M. 
Clasificación:
5.0

Everything was too notch.

Richard R. 
Clasificación:
5.0

El cliente no dejó un comentario.

YONGFA F. 
Clasificación:
5.0

Friendly greetings. Quick completion of documentation Answered all questions.

Robert L. 
No se han enviado comentarios para esta ubicación.

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