The app was extremely slow. The approval process took nearly 1 hour, the entire time I was just standing there waiting for the app to load and get approved. App has errors often. Lost time for my move because of these delays.Satjit B.
Customer Reviews for Hoppys Food Mart
(U-Haul Neighborhood Dealer)
Sunnyvale, CA 94087
(El Camino Real)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - sáb.: 9 a. m. - 5 p. m.
- Dom.: 9 a. m. - 12 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Moises C.
El cliente no dejó un comentario.Mahesh R.
El cliente no dejó un comentario.jeff H.
Hoppy's is an awesome store to rent U-Haul from. Super quick, friendly, professional service.Wendy N.
It wasn't the location I booked and the website was not updated to let me know theblocation was changed. I was dropped off so had to get an Uber to another location in another town. I would recommend not changing the location and having a website that was accurate as to pick up.and dropoff.Stephan G.
Genuinely nothing, Hoppy was an incredible guy and I have nothing but good things to say, I even ran a little late and it wasn't a problem at all. Amazing service.Ernest G.
El cliente no dejó un comentario.Leon L.
El cliente no dejó un comentario.Sam P.
El cliente no dejó un comentario.Arik L.
El cliente no dejó un comentario.GBENGA A.
El cliente no dejó un comentario.Ibolya T.
Hoppy is a friendly and helpful personMichael E.
El cliente no dejó un comentario.David T.
El cliente no dejó un comentario.Randy Z.
Hoppy was so nice when he helped me. I came an hour and half early, no problem! It was a very comfortable environment, he even told me where I could park my care safely. Great owner, great place. Hoppy is the best. Thanks Hoppy!!Zina A.
Very clean truck, well-maintained, no issues. The clerks at pickup and dropoff were super nice.Paul R.
Hopi is excellent and always very helpfulaman V.
Very friendly & knowledgeable staff. It was a very quick and easy process to rent from them. I had to keep the uhaul a few more days to finish my move & they were understanding. I will gladly do business with them again. As i will certianly recommend them.Jerri B.
Promote this guy! Replicate this store's experience to other places.Yagnesh R.
El cliente no dejó un comentario.Daniel S.
El cliente no dejó un comentario.Lawrence O.
Hoppy makes renting the uhaul very easy and hassle free. This is a great location. I would recommend this place to anybody.Ted K.
Not the location's fault, but the previous person did not have the truck back in time, thus my reservation was delayed for an hour. This caused my movers to charge me for pushing the moving reservation time.Heriverto R.
El cliente no dejó un comentario.Hilary B.
Hoppi's is THE BEST PLACE to rent U-Haul. Very knowledgeable, friendly & fast service! Hoppi is amazing with customers :) Awesome being able to rent from a convenience store!Wendy N.
Nothing, really! Service was fast, convenient and friendly. The van was as advertised. Pricing was okay, luckily I didn't have to drive too many miles :-)Hugo D.
Hoppy's was great. Totally recommend him. He was even willing to stop the traffic to let us out of the parking lot. Great guy!!!Karen D.
Fast service, very friendly.Saadallah H.
El cliente no dejó un comentario.Rigo R.
El cliente no dejó un comentario.Andrew Z.
El cliente no dejó un comentario.Andrew M.
El cliente no dejó un comentario.TOM M.
Would not let my husband sweep out the truck.Dawn K.
El cliente no dejó un comentario.KALIDOSS R.
El cliente no dejó un comentario.Saadallah H.
El cliente no dejó un comentario.Roderick S.
Terrible service, incredible what they charged me for two hours of service, I will never rent again.Maria L.
El cliente no dejó un comentario.Kyunghee L.
Very convenient...very nice, professional serviceRex B.
keep up the good service.ELIE M.
El cliente no dejó un comentario.Gonzalo R.
El cliente no dejó un comentario.Cynthia H.
The employee who helped me was extremely helpful. He helped me to decide what equipment I really needed, and his advice was completely accurate! He was so friendly and helpful. I highly recommend this location.Krista F.
El cliente no dejó un comentario.thomas M.
Excellent location and very friendly dealer. Although, he gave me incorrect info that truck duration can't be extended, I was able to extend through customer service.Pradeep K.
El cliente no dejó un comentario.KengShih L.
The owner was very nice and checked the mileage to ensure I would not go over the max for the trip. He confirmed pick up the day before.Terence B.
Excellent customer service!!James F.
Excellent service! It was a pleasure to do business with Hoppy. He is exactly what a person needs when moving, helpful, knowledgeable and willing to go the extra mile to offer service. NTNancy T.
El cliente no dejó un comentario.Mark A.
El cliente no dejó un comentario.Timothy O.
In the application, you asked me to take a photo of my passport in addition to the driver license when picking up. People do not carry their passports during the day so you should let us know about the required documents a day before but not the last second.Sadullah C.
Awesome experience and friendly customer service for last minutes change in booking just before closing.Priyank S.
El cliente no dejó un comentario.Huthaifa F.
El cliente no dejó un comentario.XINGYUAN L.
El cliente no dejó un comentario.SAM M.
El cliente no dejó un comentario.Dennis T.
El cliente no dejó un comentario.ROBERT W.
El cliente no dejó un comentario.Zhentao S.
El cliente no dejó un comentario.JORGE O.
Representative was very helpful, and the Uhaul experience was seamless.Timothy L.
El cliente no dejó un comentario.Li Y.
El cliente no dejó un comentario.David R.
El cliente no dejó un comentario.Jesus R.
El cliente no dejó un comentario.BRIAN K.
El cliente no dejó un comentario.JOHN M.
Need you all to call me back with my refund. Absolutely BS how you treated me and making me run around to fix your mess ups.Carter A.
Very, very, accommodating. Very friendly and the utility van was very clean, comfortable and drive well. Very easy pick up and drop off. Great customer service! I'll be renting from them again, if/when in need.DENISE A.
Really nothing, check-in was fast and easy and the truck was in great shape.James M.
The shopkeeper who is also in charge of the uhaul is a very nice person. Really liked working with himNAVYA P.
Great staff. Fast and friendly.Justin D.
El cliente no dejó un comentario.RAJASHREE ACHYUT J.
this is the worst experience I have, the trunk was not cleaned when I rented it but I was ok with the condition, but eventually they were charging me the cleaning fee which was not my doing, and the associate was rude and kept using F*** words to me and threatened to charge me more, in the end I was charged almost twice of what I rented and much more compared with similar rental I've done in the past. this is more like the retribution from the associate as he purposely charged two days while I rented and returned less than 24hrs, I've already asked customer service to step in and resolve the issue, hoping to get it resolved soonYuming Z.
El cliente no dejó un comentario.SHMUEL S.
El cliente no dejó un comentario.Reynaldo S.
I was not able to drop-off through Android mobile app. The app did not accept the photo of odometer for some reason. But the same photo worked in iOS mobile app. Change software engineers in your android team.Jafar Y.
El cliente no dejó un comentario.TAE K.
El cliente no dejó un comentario.Xiao Z.
El cliente no dejó un comentario.YACKOV M.
El cliente no dejó un comentario.Kelly K.
El cliente no dejó un comentario.Shahriyar D.
Hoppy was very friendly and I would definitely work with him again.CHARLES B.
El cliente no dejó un comentario.CHIHUNG K.
The owner of Hoppys Food Mart was incredibly accommodating and pleasant. It was a pleasure to rent a U Haul truck from such a well organized man.MARY K.
El cliente no dejó un comentario.MARGARET P.
No improvements needed.VICKI A.
Excellent customer serviceNAMDAK B.
El cliente no dejó un comentario.MARKKANDAN M.
Attendant was super helpful and friendly, answered all of our questions, and was able to provide additional supplies we lacked (a few more boxes, a padlock for the truck). The truck was clean and well-parked for easy pickup. I do not believe the truck itself was well-maintained, as the "Smooth Ride" it advertised was more like riding on a jackhammer. I do not hold the Hoppy Mart responsible for this.JEREMY R.
Exceptional service. Friendly and made the rental process super easy. Thank you Hoppy's!James F.
El cliente no dejó un comentario.DOUGLAS U.
El cliente no dejó un comentario.BELINDA G.
El cliente no dejó un comentario.TERENCE K.
Hoppy's Food Mart was excellent and the staff was very kind from beginning to end. I will absolutely come back for my future moving needs. When completing the return, the app was buggy and did not upload anything taken, staff was incredibly patient with me as I had to retake all pictures. I managed to complete the return process by signing into the U-Haul website instead.Frank H.
This owner of this location provides great service. Something is wrong with U-Haul of Mountain View implementation. I felt the behavior of the staff here very frustrating and disrespectful.YAGNESHKUMAR R.
El cliente no dejó un comentario.John V.