Comentarios de los clientes para Home Satellite Center LLC

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Home Satellite Center LLC

Clasificación general:

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Adam S.
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El cliente no dejó un comentario.

Terry G.
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El cliente no dejó un comentario.

John D.
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El cliente no dejó un comentario.

jess H.
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El cliente no dejó un comentario.

Michael V.
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El cliente no dejó un comentario.

KELLY K.
Clasificación:

The drop off location was closed. Trying to drop it off through the app or on line was not easy cause it did not have an account it took me forever to get it to drop off

Rylan S.
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El cliente no dejó un comentario.

Dale L.
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all good as is,no improvement needed.

Thomas M.
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El cliente no dejó un comentario.

SERVING HANDS IN G.
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El cliente no dejó un comentario.

Lei Y.
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El cliente no dejó un comentario.

Diego D.
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good, people 👍🏻

DENNIS DAVID H.
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El cliente no dejó un comentario.

Elaine D.
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The place was easy to find, and the gentleman working at the location took care of offloading the trailer and provided instruction for future rentals if I ever need it. I would rent from this location again if I ever have a need.

ROBERT R.
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El cliente no dejó un comentario.

Gary Z.
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El cliente no dejó un comentario.

JAMES M.
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Cooperative and professional!

Reza F.
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The location is Good. The Uhaul App doesn't work very well. DO NOT USE THE BACK BUTTON! At each step make absolutely sure your information is correct, because you cannot go back and correct a piece of information. If you press the back button, the app basically hangs in there, spinning forever.

Kristin G.
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El cliente no dejó un comentario.

Geeti F.
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El cliente no dejó un comentario.

Michael J.
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El cliente no dejó un comentario.

Leah Z.
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If I don't have to use uhaul I will never ever be coming back again. Worst customer experience ever! I simply can't believe it.

Francis J.
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El cliente no dejó un comentario.

Edward A.
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El cliente no dejó un comentario.

John K.
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Put cruise control on your vehicles. Back up cameras would be nice

Seth F.
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El cliente no dejó un comentario.

Edward M.
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El cliente no dejó un comentario.

Christina P.
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El cliente no dejó un comentario.

Christine H.
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That the people in "traffic" allow the Heritage Uhaul dealership in Auburndale to secure vehicles for customers without having the Marshfield location commandeer them from that location. As a consumer I wanted to pick up the Uhaul in Auburndale closer to my home base so I would not have had to put on as many miles. However, "traffic" would not release the vehicle to the Heritage folks. Go with what the customer wants -- PLEASE. This "if you are within 6 miles of Marshfield you must go with the Marshfield vendor is baloney!

Thomas B.
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El cliente no dejó un comentario.

Logan B.
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App is slow and pointless if I still have to wait for online rep to respond to me

Elizabeth K.
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The guy running the place was rude, the way he talked to me gave the impression he very much did NOT respect women, then a male friend of mine went to talk to him with no problem and He acted as if everything was great, making sexist comments to my male friend. If i wasn't in a pinch for time, i would not have paid a dime to this place!!

Charles N.
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Friendly and fair, The owner is very approachable and he has a good nose for people. Keep up the good work and good thongs will happen.

Mark Z.
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Na

Dean B.
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El cliente no dejó un comentario.

Jill P.
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El cliente no dejó un comentario.

Russ S.
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Slow transaction. Overcharged 25%. Computer blamed for ineptness. Poor experience.

Charles K.
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Very friendly and courteous service. Pleasure to work with them!

mark D.
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Ron was excellent all the way through. Will always do U-Haul business through this location.

Andrew R.
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Take 17' u-haul off website. I reserved one but u-haul doesn't offer those vehicles anymore.

Wendy H.
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El cliente no dejó un comentario.

Matthew L.
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El cliente no dejó un comentario.

Jay W.
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I had to drive 100 miles round trip to pick up a trailer as mine was not available. Marshfield was awesome but the Manager at Schofield WI location was rude and not helpful. He was very unapologetic for not having the unit available.

gerald E.
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I can't think of anything. Ron B. is very easy to work with. He gives great customer service.

Nicole E.
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El cliente no dejó un comentario.

Rose B.
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El cliente no dejó un comentario.

Joseph W.
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El cliente no dejó un comentario.

Rebecca D.
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El cliente no dejó un comentario.

Ron J.
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Everything was ready to go and good customer service. Definitely utilize this same business for future moving needs.

John W.
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We reserved a truck 10 days in advance with a credit card for a pick up in Wausau WI and the day prior to our move U-Haul called and let us know we would have to drive 40 mins to marshfield Wi to pick up our vehicle- the added cost in fuel and time will make it very unlikely that I will ever rent with U-Haul again

Andrew K.
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It was very very difficult to access the key to the lock box. I was on the phone with the 800 center for an hour

MaryMargaret T.
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I had to spend an 30 mins at the location just to scrap the ice and snow off the fully covered windshield. Then I get it to my house only to spend another 2 hours trying to unfreeze the back door to load it. Then the next day it wouldn't start so had to wait 3 hours for roadside assistance to come and jump it. Was afraid it wouldn't start if I shut it off so wasted a quarter of a tank of gas when I only took the truck 9 miles round trip. Have the receipt to show that it cost 17 dollars to fill it back up. This was a nightmare rental experience and I am very reluctant to ever use uhaul again as this location close to my house. The owner odd this location was here when I picked up the truck and didnt even offer to help clean it off!

sheri P.
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Wonderful guy in Marshfield.

sheri P.
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The guy in Marshfield will was awesome. Very helpful and had everything ready.

Allyson M.
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El cliente no dejó un comentario.

Otto E.
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El cliente no dejó un comentario.

connie J.
Clasificación:

Nothing

Alice F.
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Gentleman in the office was extremely helpful when I needed to switch from what I had reserved. Very accommodating. Thank you!

Timothy S.
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El cliente no dejó un comentario.

stacy A.
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Even though you travel long distance. There should be a compensation on returning early, or credit on milage.

Kim S.
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El cliente no dejó un comentario.

LARRY H.
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El cliente no dejó un comentario.

Charles B.
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El cliente no dejó un comentario.

Scott B.
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No issues at all, rental went well.

Chris G.
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Cab was dirty and looked like it wasn't wiped down nor vacuumed.

Charles B.
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El cliente no dejó un comentario.

William M.
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El cliente no dejó un comentario.

Timothy B.
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El cliente no dejó un comentario.

Timothy A.
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El cliente no dejó un comentario.

dan C.
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The experience was very good. The initial contact experience was very good. Very pleasant. Thank you.

linda B.
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I would like to pick up a vehicle with a FULL gas tank. I didn't like having to make an additional stop for gas along the way on what is an otherwise a hectic moving day. The tank was only half full when the truck was picked up.

Todd Z.
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I have previously rented a truck from this facility, and now a trailer. Excellent customer service, very helpful and informative. Equipment is well organized and ready to go. Location is fantastic for me for pick-up and delivery.

Lorie M.
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El cliente no dejó un comentario.

Thomas N.
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The owner was nice to work with.

Lyle T.
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Make sure you have the packing blankets that you ordered in the trailer when you pick it up.

Lee B.
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El cliente no dejó un comentario.

leah C.
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We had a reservation for pick up at Barlett's auction Center in Wisconsin Rapids. I called them on Thursday to make sure there would be a truck for us. The guy assured me there would be...there wasn't!! We had to drive another 45 miles out of our way to get one! We had guys waiting (on the clock!) for over an hour!

Steve A.
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When you make a reservation at a specific location it's for a reason! Don't force the customer to go to a different location because you failed to accommodate the customer

Susan K.
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The staff was very helpful. I had a few problems and they helped by guiding to get what I needed and they where very patient

Jill P.
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El cliente no dejó un comentario.

Brian M.
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El cliente no dejó un comentario.

Edward M.
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Very poor area to part very bad parking

Claire R.
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El cliente no dejó un comentario.

Luis I.
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El cliente no dejó un comentario.

SCOTT S.
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I arrived at this locate on time, as scheduled (and confirmed via email) but Home Satellite was closed. I called and the owner/manager told me that he didn't have a trailer for me and that I should check somewhere else. He was dismissive, unapologetic, frankly rude and didn't care that there was a problem that needed to be resolved. Frankly I am still upset about the whole situation.

Jay A.
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El cliente no dejó un comentario.

Brittany M.
Clasificación:

Fix the driveway

Dwight K.
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El cliente no dejó un comentario.

Carol A.
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Parking lot is too small. Office looks like a store room, not a business office.

Dale H.
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Thank you for your service.

Cara S.
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El cliente no dejó un comentario.

Stacy L.
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El cliente no dejó un comentario.

Barry T.
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El cliente no dejó un comentario.

Kathy K.
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El cliente no dejó un comentario.

Dennis H.
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El cliente no dejó un comentario.

Paul L.
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El cliente no dejó un comentario.

Todd Z.
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Ron is extremely customer focused. Takes time to explain all options. Ensured I was comfortable understanding the truck.

Kaleb C.
Clasificación:

Some of the tires on the equipment were starting to have balding treads, I wouldn't mind that if I was moving across town, but when I'm taking a 1600 mile trip I need all the tires to be in great condition. Luckily I was able to switch which truck I took so that I had good tires.

MATTHEW W.
Clasificación:

El cliente no dejó un comentario.

Jim Y.
Clasificación:

I loved it that the owners 15-year old daughter was in-training and checked me in. She did a great job!!!

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