Customer Reviews for Hillsboro West Self Storage
(Distribuidor de U-Haul del vecindario)

429 comentarios

602 SW Baseline St   Hillsboro, OR 97123

(503) 616-4091

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 6 p. m.
  • Dom.: 9:30 a. m. - 4 p. m.

Servicios en esta ubicación:

Contáctanos

(503) 616-4091

602 SW Baseline St
Hillsboro, OR 97123

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 6 p. m.
  • Dom.: 9:30 a. m. - 4 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Shawn P. 
Clasificación:
5.0

El cliente no dejó un comentario.

BLAKE J. 
Clasificación:
5.0

Excellent service and really helpful. Will recommend to others.

ROBERT M. 
Clasificación:
3.0

OK THE ONLY THING I NOT TO HAPPY I RUN THE TRUCK FOR 14 MILES AND BUY 8 DOLLASR OF GAS WCHICH IT A LITTLE OVER 2 GALLON BUT SINCE I DONT SHOWING ANY RECEIPT STILL HAVE TO PAY ANOTHER EXTRA 9 DOLLASAND 50 CENTS IN MY VIEW DONT THINK TO USE 4 GALLONS OF GASOLINE FOR 14 MILES

CELESTINO C. 
Clasificación:
5.0

I visited this location on multiple days. The person working was attentive and answered any questions I had. The store and facilities are clean and secure. In the end, my rental was less expensive than I anticipated both in cost for services and fuel!

Dylan C. 
Clasificación:
5.0

Austin young. Helped me when I arrived and throughout the whole process. He is a good man and a credit to uhual. Ty.

Steven W. 
Clasificación:
5.0

Austin was absolutely fabulous. He really helped me figure out what I needed today and got me on my way quickly so I could meet critical deadlines. He went out of his way to find me local resources I needed and saved me tons of time and money

Peggy R. 
Clasificación:
4.0

Staff met us at truck before we could go in, knew who I was and processed the drop at the curb in short order. Easy.

nathaniel M. 
Clasificación:
5.0

Extraordinario servicio al cliente

JASON C. 
Clasificación:
5.0

Austin was amazing, probably would not have rented storage from there if it were not for him. Very friendly and helpful!

Darcy S. 
Clasificación:
5.0

Very smooth return. Knew our name as soon as we pulled in the lot. Couldn't have asked for better service.

Dale T. 
Clasificación:
5.0

N/A. Great service and friendly staff.

DANIEL KELVIN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael W. 
Clasificación:
5.0

The drop-off process was very easy and efficient. A team member met us outside, quickly evaluated the equipment, and got us on our way without delay. They were friendly and helpful!

Alyssa S. 
Clasificación:
5.0

El cliente no dejó un comentario.

PHILIP A K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peyman I. 
Clasificación:
5.0

Customer service at this location was amazing

Edward C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DERRIS D. 
Clasificación:
5.0

El cliente no dejó un comentario.

KIRK B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donna H. 
Clasificación:
5.0

Staff was very helpful!

Camille R. 
Clasificación:
5.0

El cliente no dejó un comentario.

SAMANTHA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

AUNAKA ROSE H. 
Clasificación:
5.0

Austin Young, the manager, provided excellent service!

CORDELL OLIVER B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Freddie M. 
Clasificación:
5.0

Hillsboro West Self Storage is the best! Staff is extremely helpful and friendly and the location/process for reserving equipment is convenient and easy.

ELIZABETH MARIE G. 
Clasificación:
5.0

Always very professional and polite! It's been so easy and comfortable renting here. ¡Gracias!

Kimberley B. 
Clasificación:
5.0

Very good service and equipment. No problems at all.

Steve H. 
Clasificación:
5.0

Customer service was above and beyond the call of duty. Friendly and helpful

James P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott D. 
Clasificación:
5.0

Austin was awesome and you guys are great!

JEFFREY ROBERT G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin H. 
Clasificación:
5.0

Your place is awesome I like the gentleman who served us he was the greatest

MARIA NARSEDALIA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARY MAGDELENA O. 
Clasificación:
4.0

Nothing Austin At Ur 602 SW BASELINE ST in HILLSBORO was a huge help definitely using ur services again thanks to him!

Ismael V. 
Clasificación:
5.0

Austin was very helpful from letting us keep our vehicle there until we could drop off the truck to making the check in extremely easy and pleasant. We will definately use him again in the very near future.

LUIGI R. 
Clasificación:
5.0

Very customer focused. Very friendly. Would turn off political channel on tv but the gentleman was excellent and helpful.

Nikki C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Carol B. 
Clasificación:
3.0

Outside looked clean and it looked tidy on the inside. Dropped the truck off late in the dark. The door to put the key in form not fully close back again which was concerning somewhat.

SARAH C. 
Clasificación:
5.0

Very nice facility and equipment. The associate was professional, courteous, knowledgeable, and friendly. No wait time to be helped and nothing could be improved for the service I received.

Shirley D. 
Clasificación:
5.0

We received excellent professional, friendly service with second to none staff.

Stephen R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary Beth M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL WAYNE I. 
Clasificación:
5.0

the guy there help me with my motorcycle - very helpful

Seth M. 
Clasificación:
5.0

Very helpful staff.

STEPHEN R. 
Clasificación:
5.0

Make the on line form easier by letting a person opt out of all the moving supplies at once.

Margie B. 
Clasificación:
5.0

Easy drop-off location, staff came running to get me unhooked and on my way. Great service.

Ryan B. 
Clasificación:
5.0

Great location for my in town moving and storage needs and very friendly people providing outstanding customer service. Austin is the current facilities manager and is very helpful and keeps a clean facility as well as makes sure that he satisfies your storage, packaging and moving needs.

Thomas B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Harold T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard K. 
Clasificación:
5.0

El cliente no dejó un comentario.

DARLA SUE D. 
Clasificación:
5.0

Drop off location was excellent.

Adam S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DUNCAN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

RANDI KAE T. 
Clasificación:
5.0

Good customer relations

Charles C. 
Clasificación:
1.0

The storage co was great and I was so relieved soneone was on site to manage my transaction. Otherwise, I would not have been able to access and use the vehicle. U-Haul's site was down. So using my phone to access the vehicle and check-in was impossible. Storage site employee said other customers were having the same issue forcing another customer to abandon his attempt to pick up his 7pm vehicle reservation & show up early the next am when the storage site opened. Ah technology. Also, the U-haul app changed my vehicles fuel level from 1/2 tank (which I verified at pick up and the attendant had written down) to full. He's the one that caught it. So, I would have been charged for an extra 1/2 tank of gas. Did I mention U-haul also switched locations and vehicles on me at the last moment? They allowed me to access a location of my choosing, that had been aparently closed, and pick a vehicle that was supposedly available. Neither of which was available and was rerouted to the next nearest location and had to try and figure out a next appropriate vehicle. Crazy, inefficient business model. Won't be using again.

KAREN L M. 
Clasificación:
4.0

The crew members gave excellent customer service, very polite and sincere. I would for sure use this location again.

Pamela L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brad D. 
Clasificación:
5.0

It is very convenient. Specially like the online reservation and drop off the truck.

Anthony T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Daphne B. 
Clasificación:
5.0

El cliente no dejó un comentario.

John R. 
Clasificación:
5.0

The truck was dirty. Required to be taken through the care wash.

William J. 
Clasificación:
5.0

Good service!

Alfred A. 
Clasificación:
5.0

Honestly I don't know. It seemed like a nice location, but I dropped my truck off with self-checkout on my phone in the middle of the night, so I didn't go inside or talk to anyone. Can't really make any judgments.

daniel R. 
Clasificación:
5.0

Honestly I don't know. It seemed like a nice location, but I dropped my truck off with self-checkout on my phone in the middle of the night, so I didn't go inside or talk to anyone. Can't really make any judgements.

Daniel R. 
Clasificación:
5.0

Everything was perfect!!

Anita B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vivian L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom B. 
Clasificación:
5.0

I have moved many times and this was by far my best experience! I have a space here as well and love this site!! Thank you Arthur!! Taria

Taria P. 
Clasificación:
4.0

El cliente no dejó un comentario.

GARY R. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL C. 
Clasificación:
5.0

Drop off location was very nice, and was soooooo simple. Only issue was an awning in the parking area, which was lower than the truck. I didnt hit it, but I could see how maybe a less experienced driver wouldn't notice it. Friendly staff!

Richard W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Alexander S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Rick D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Liz W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wyatt L. 
Clasificación:
3.0

I was amazed to find that the four employees weren't wearing masks and I didn't see any evidence of cleaning/disinfecting materials within sight. The only people wearing protective gear were the other customer and me. I made sure that I used disinfectant on my hands before entering the truck, but then wondered if the truck's surfaces had been cleaned.

John Evans J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juan L. 
Clasificación:
5.0

Everything went very smoothly

Terry B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Warren L S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Phillip F. 
Clasificación:
3.0

The online app for signing in is useless. I correctly filled out the forms three times before my sign-in was accepted and I still had to go inside to complete the rental, so what is the point of the app? When I called to schedule the rental I was told to not go inside, and that once my online reservation was completed someone would come out. But they rearranged the store to allow customers to come in after I reserved a van. I had to call the store to find out that they changed the rental process even though the associate working there walked right past my vehicle and did not say a word about coming in. At least the van I reserved was there, but they failed on making the whole rental process simple and a pleasant experience.

patricia O. 
Clasificación:
5.0

El cliente no dejó un comentario.

John R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Miles O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gilbert R. 
Clasificación:
2.0

This entire experience was very frustrating. The staff was very sweet but I was not informed that my card would be charged an additional 80 dollars as an authorization. Staff just seemed inexperienced and maybe needed some more training but I am moving on a tight budget and this created a huge hardship for me. I also had to drive about 8 miles out of my way because they forgot to give me my tape and I was charged for those miles.

Jessica A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia R. 
Clasificación:
4.0

Only issue is location. Hard to get in & out of. Great service.

KARRIN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Teresa M. 
Clasificación:
4.0

For online self pick up, tell people what they need to bring with them. I didn't know I needed my passport or a person up to answer the phone for verification of alternative contact. None of which is needed for in person pick up

Tiffany G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Teri R. 
Clasificación:
3.0

The girl that helped us was friendly

Rochelle E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric Z. 
Clasificación:
5.0

Got it done fast and out the door. Thank You

Richard E W. 
Clasificación:
5.0

El cliente no dejó un comentario.

john R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marc Q. 
No se han enviado comentarios para esta ubicación.

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