Comentarios del cliente para Highlands Mini Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Highlands Mini Storage

Grado total:

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TRACY S. en

Grado:

El cliente no dejó un comentario.

Chantel C. en

Grado:

Awesome experience. Great location and amazing staff!!!! Highly recommend!

KIMBERLY B. en

Grado:

We did NOT drop off at this location. We dropped off to the same location as the pick up, so this review is for Stigall Flooring Contractor. Drop off went great and we are pleased with our experience.

EVELYN C. en

Grado:

Thank you, if ever I am in need of this service again, I will contact you. Again Thank You, every one was most Kind. E, Clements

WESLEY W. en

Grado:

Nice storage area for larger vehicles/RVs/boats. Adequate gate space and turning area for entry/exit. Level storage yard with gravel base to minimize mud and other environmental factors.

Ralph M. en

Grado:

El cliente no dejó un comentario.

lauren S. en

Grado:

Friendly and quick service. I have used this company before and I recommend them to any friends and family in the area when I hear they are moving.

Brittany K. en

Grado:

El cliente no dejó un comentario.

Jerry B. en

Grado:

El cliente no dejó un comentario.

MELISSA S. en

Grado:

They were closed and dont open till Tuesday. They would not ever answer the phone. Had to get a different storage building was not able to use theirs.

Walter R. en

Grado:

Outstanding service and facility! Linda and Margaret were extremely helpful and quick. We would use this storage again if we ever return to TN/VA Bristol. Thank you Rand Family

Brian W. en

Grado:

The truck we was driving was messed up we didn't even get all of our stuff moved on account of the truck messing up and trying to die on us at every stop sign or red light but the place where we got the truck was excellent people just wished the truck would have ran better so we could get all of our stuff moved now we had to pay somebody to move it.

STEVEN R. en

Grado:

Very nice people and very helpful would definitely recommend this place

Ellis E. en

Grado:

The place was closed. I made an online purchase which is totally almost impossible to provide everything you required to complete the rental. After hours of jumping through hoops your feedback said I was ready to pick up the truck. When I arrived there were tons of more requirements to be allowed to get the key. You provided me a code after one hour of jumping through hoops again. The code did NOT work. I then contact the person you told me to who was in church and could not assist me. After all this aggravation I went to a competitor and purchased a rental. I canceled my order with you. It just seems to me that after you accept my credit card and know my cel phone and had my drivers license information I should have been good to go. But no you required me to do everything all over again which is utterly stupid. I would suggest that you attempt to rent one of vehicles on line for Sunday when the business is closed. It Would be A major awakening you would see the frustration that your plans cause!!!!! I will never try this again!!!!

Matthew W. en

Grado:

I was charged for fuel. The fuel gage doesn't go past the 3/4 mark. The tank was full. Fix your equipment if you are going to charge for 7 gallons of gas. Shady practices. Will consider Penske or other company in the future. First rental was great. Second was good until I was overcharged.

Nathaniel M. en

Grado:

Great service ????

vanessa R. en

Grado:

El cliente no dejó un comentario.

HANS P. en

Grado:

El cliente no dejó un comentario.

Rhonda L. en

Grado:

Highlands storage is wonderful. They are friendly and helpful. I would recommend them highly.

Patricia B. en

Grado:

El cliente no dejó un comentario.

Henry P. en

Grado:

El cliente no dejó un comentario.

Mike W. en

Grado:

El cliente no dejó un comentario.

Don M. en

Grado:

Business was not open even though I came one hour past opening time. I had to call the number, and it took someone 20 minutes to get there.

Gerald J. en

Grado:

1 strap mechanism rusty didn’t work properly ....had to cut to get car off hauler

Jeremy R. en

Grado:

El cliente no dejó un comentario.

Della C. en

Grado:

El cliente no dejó un comentario.

Russell D. en

Grado:

Everyone was great and super professional!

Madelyn S. en

Grado:

El cliente no dejó un comentario.

George L. en

Grado:

El cliente no dejó un comentario.

Matthew S. en

Grado:

Well first I talked to the at 1020 am he said he would be there till 1pm. Showed up at 1210pm and he was gone. Suppose to have been 24/7 pickup. Hadn't set it up. Then I didn't get the dolly or furniture pads neither. So I would get someone who could honestly do their job first.

James T. en

Grado:

Drop off, short and sweet.

RUSSELL H. en

Grado:

Highland self storage goes above and beyond the call of duty. They have my U-Haul business!

Jackie H. en

Grado:

Absoutley worst service I have ever recieved not only from the location but from UHaul representatives also!!

marlenia O. en

Grado:

El cliente no dejó un comentario.

RENNY P. en

Grado:

El cliente no dejó un comentario.

david K. en

Grado:

ensure in the cold frozen temps that the lift tail gate is functional

CAROL J. en

Grado:

They didn't have dolly or hand cart I put into web order.

william S. en

Grado:

El cliente no dejó un comentario.

Chris R. en

Grado:

El cliente no dejó un comentario.

Marty S. en

Grado:

El cliente no dejó un comentario.

JOE H. en

Grado:

El cliente no dejó un comentario.

Angeline M. en

Grado:

El cliente no dejó un comentario.

LARRY J. en

Grado:

El cliente no dejó un comentario.

Micheal D. en

Grado:

El cliente no dejó un comentario.

Faye D. en

Grado:

El cliente no dejó un comentario.

Matthew B. en

Grado:

El cliente no dejó un comentario.

Bonnie M. en

Grado:

Everyone was kind and courteous and helpful with all of my needs.

Beverly S. en

Grado:

El cliente no dejó un comentario.

Jim H. en

Grado:

El cliente no dejó un comentario.

CHARLES C. en

Grado:

El cliente no dejó un comentario.

Kim V. en

Grado:

El cliente no dejó un comentario.

Norman W. en

Grado:

El cliente no dejó un comentario.

MARY W. en

Grado:

I had called three times to reserve a rental and it was not there when I went to pick up. They tried to rent me a truck that was filthy and out of gas. I had to take a bigger truck that I did not want and the next person got nothing. Terrible customer service!!!!!

Ronnie S. en

Grado:

El cliente no dejó un comentario.

CHARLES W. en

Grado:

Very helpful and friendly. Could not have been easier.

Norman W. en

Grado:

El cliente no dejó un comentario.

Stephen H. en

Grado:

Provide a jack in case it is necessary to up hook the trailer by your self.

David L. en

Grado:

Great service, no issues, when in area and rental equipment is required would definitely return to Highlands Self Storage for all of my rental truck/trailer requirements.

Christie G. en

Grado:

The ramp was missing and the turn lights are wired backwards. Right turns the left signal on and visa versa.

diana B. en

Grado:

The floor inside of the trailer was quite dirty. It rained overnight after we had packed the trailer and there was some moisture inside and a few things were damp.

patty N. en

Grado:

Extremely kind and helpful.

Sandra S. en

Grado:

El cliente no dejó un comentario.

Don M. en

Grado:

Maybe it's a southern thing, the U-Haul employee was extremely helpful, didn't even ask me to try to park the trailer. He just unhooked it himself, made sure my truck side was in good condition and the plug was tucked away properly. Best U-Haul experience I've ever had.

Mary Y. en

Grado:

El cliente no dejó un comentario.

Robert K. en

Grado:

Drop off personnel also extremely pleasant and helpful .

larry S. en

Grado:

Very helpful and enjoyable to deal with

George W. en

Grado:

El cliente no dejó un comentario.

Kim V. en

Grado:

El cliente no dejó un comentario.

Janie S. en

Grado:

El cliente no dejó un comentario.

William C. en

Grado:

El cliente no dejó un comentario.

Russell H. en

Grado:

El cliente no dejó un comentario.

Gary C. en

Grado:

"Spanky" was not only very helpful but informative and fun! He made the whole experience very easy. Thank you, U-Haul!

Jim H. en

Grado:

El cliente no dejó un comentario.

shane W. en

Grado:

El cliente no dejó un comentario.

jerry G. en

Grado:

same as before.

suann W. en

Grado:

dashboard holder for smart phone to view google directions easier. if anything could be done for noise level - that would be fantastic, otherwise, no complaints.

Stephanie S. en

Grado:

Check-out took over an hour putting us behind schedule with employees waiting around; fell in parking area due to truck being parked over mud hole; inside truck was not cleaned; steering and suspension needs work. Overall I would NOT use this facility ever again nor recommend it.

PETER L. en

Grado:

Have some formula to compensate customer for excess fuel returned.

Greg K. en

Grado:

El cliente no dejó un comentario.

DEIDRA M. en

Grado:

El cliente no dejó un comentario.

Harry H. en

Grado:

El cliente no dejó un comentario.

KANSAS B. en

Grado:

the man working was fantastic to work out what was going to be best for us to rent and for how long to keep the truck. Recommend 100%

SCOTT H. en

Grado:

Excellent

THOMAS S. en

Grado:

El cliente no dejó un comentario.

JERRY M. en

Grado:

Thank you it was a pleasure to rent from you!

Harry S. en

Grado:

The only problem was that the chains for the tow dolly were wrapped through my wheels rather than around the control arms. This scraped the chrome finish on my rims.

Terry B. en

Grado:

El cliente no dejó un comentario.

ANN L. en

Grado:

I was a little surprised that I was charged $15.00 for the storage unit when I had the voucher for a free month. But, overall, James was wonderful and very friendly and helpful. I feel safe and secure with my belongings in this storage unit.

Jerome M. en

Grado:

El cliente no dejó un comentario.

ROBERT D. en

Grado:

El cliente no dejó un comentario.

pauline D. en

Grado:

Have always used Uhaul and always been satisfied

SUANN W. en

Grado:

Very helpful. Great service.

martha C. en

Grado:

El cliente no dejó un comentario.

Lisa M. en

Grado:

El cliente no dejó un comentario.

JOEL K. en

Grado:

Great service. The truck was dirty inside, but I did not make a reservation. I think it had just been dropped off.

Ralph P. en

Grado:

El cliente no dejó un comentario.

RICHARD H. en

Grado:

The man waited on us because we were late due to weather and he gave us an extra half hour to get there. .thank you u-haul man

STEPHEN P. en

Grado:

My call regarding after hours drop-off was quickly returned. I received the email receipts for the extra time. Everything went smoothly!

SUSAN D. en

Grado:

El cliente no dejó un comentario.

EDDIE W. en

Grado:

The service was excellent

Robert J. en

Grado:

El cliente no dejó un comentario.

Fred T. en

Grado:

El cliente no dejó un comentario.

Steve C. en

Grado:

eddie explained everything well and took extra time to make sure all my many questions were answered !! highly recommended !!!!

Ray W. en

Grado:

El cliente no dejó un comentario.

brad T. en

Grado:

super nice people. Excellent service.