Customer Reviews for Hi View Mini Mart
(U-Haul Neighborhood Dealer)

1,476 reviews

14516 E 96th St N   Owasso, OK 74055

(918) 272-8835

Office Hours

  • Mon-Sun: 8 am–8 pm

Services at this Location:

Contact Us

(918) 272-8835

14516 E 96th St N
Owasso, OK 74055

Services at this Location:

Office Hours

  • Mon-Sun: 8 am–8 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
2.0

Have a rental area or have a gas station don’t have both! It took far longer than it should have to get the truck that I needed due to the cashier having to constantly stop to ring up anyone wanting gas, chips, or something to drink.

Christopher Cale 
Rating:
5.0

Customer did not leave a comment.

Brian Stotler 
Rating:
5.0

Customer did not leave a comment.

Nathan DeSandre 
Rating:
5.0

This location makes it very smooth to rent a uhaul; we have been using them for years.

Stacie Davis 
Rating:
5.0

Customer did not leave a comment.

David Hook 
Rating:
3.0

Customer did not leave a comment.

Darrell Shaw 
Rating:
2.0

Have what is advertised

Gary Goins 
Rating:
3.0

Other than the app making us take the pictures twice, it was all good.

Theresa Parsons 
Rating:
5.0

Customer did not leave a comment.

Pete Selleck 
Rating:
5.0

Customer did not leave a comment.

Tyler Nicholas 
Rating:
5.0

Customer did not leave a comment.

Michael Thomas 
Rating:
3.0

Good selection of equipment, but understaffed. Only one person working both the U-Haul yard and the convenience store.

Barry Blades 
Rating:
3.0

Rental process was quick and efficient.

Larry Howard 
Rating:
5.0

Customer did not leave a comment.

Danny Barnes 
Rating:
3.0

Service person busy with two check outs. I had to do self-check out on my phone to turn in the truck in a timely manner.

David Lawrence 
Rating:
5.0

He was great, fast, nice

Steven Branham 
Rating:
5.0

Truck exhaust was very load. Like race car loud. Please add better exhaust. Thanks

JOEL Witten 
Rating:
5.0

Overall good experience.

Barbara Eckman 
Rating:
5.0

Customer did not leave a comment.

Sharla Eskew 
Rating:
5.0

Customer did not leave a comment.

Jodi Haning 
Rating:
5.0

I've used this location before. Great to work and very professional.

Maureen Turner 
Rating:
5.0

Owner is very friendly and accommodating.

KENDRA SPENCER 
Rating:
5.0

They were very nice and it was a great experience. Would definitely use again.

Chris Stanford 
Rating:
5.0

Customer did not leave a comment.

james warren 
Rating:
5.0

No suggestions. Everything was great.

Jack Vaughn 
Rating:
5.0

This is my go to location for all things U-Haul. I have used other dealers in the area, these guys seem like they invest more time in the U-Haul portion of their location than the others do. They also have some bomb a$$ barbecue next door, so there's that as well..!!

ARTHUR Logan 
Rating:
1.0

No drop box by trucks. Tried to drop off truck day before and never got help or location. Guy I dropped it off to over charged me and also agreed U-Haul service an app is poor.

JERAMIE HOUSTON 
Rating:
5.0

Customer did not leave a comment.

michael lonillo 
Rating:
4.0

Customer did not leave a comment.

JONATHAN LORD 
Rating:
5.0

Very helpful

Gary Stephens 
Rating:
5.0

Everything was good

SHAWN NOBLE 
Rating:
5.0

Everything good!

Barner Stonecipher 
Rating:
5.0

Nothing needs to be done differently. The people are friendly & Thank you for being fair, fast and easy!

LEAH HOFFMANN 
Rating:
4.0

truck had water in back when I picked it up.

JONATHAN LORD 
Rating:
5.0

Customer did not leave a comment.

Linda Wheatley 
Rating:
5.0

Customer did not leave a comment.

Mike Johnson 
Rating:
3.0

Customer did not leave a comment.

MIIKE DUSTIN 
Rating:
5.0

Customer did not leave a comment.

Michael Bell 
Rating:
5.0

Must make them the primary drop off in Owasso, OK

WILLIAM ROLOFF 
Rating:
1.0

The people working at this location are extremely rude and I will not rent here again.

Julie McCormack 
Rating:
3.0

Very rude and had to wait hours

kenneth smith 
Rating:
4.0

Called made reservations on line with uhaul in tulsa okla got there from out of town there was no truck had to call around my self and found a truck from mini mart he fixed us up online was no help district manager was supost to call me back never did

PETER GALVAN 
Rating:
5.0

Customer did not leave a comment.

stephen Mafille 
Rating:
5.0

Customer did not leave a comment.

Jeannie Taylor 
Rating:
5.0

Customer did not leave a comment.

John Case 
Rating:
5.0

The owner of the location was very nice and professional. He had amazing customer service skills. Will definitely visit this location for my next UHaul needs

Jay Green 
Rating:
4.0

Customer did not leave a comment.

Dwight Shipman 
Rating:
5.0

It was convenient location and friendly staff!

TERRY WILSON 
Rating:
5.0

Everything went smooth. No problems.

WILLIAML CAMPBELL 
Rating:
5.0

The whole process was very smooth. The clerks were very friendly and informative.

Beth Wasson 
Rating:
3.0

Cashier was rude when returning truck and was only playing on his phone and spoke to me rudely

DaSha Morton 
Rating:
5.0

Customer did not leave a comment.

Patrick Clark 
Rating:
4.0

Customer did not leave a comment.

Kevin Keith 
Rating:
5.0

Customer did not leave a comment.

RICHARD JOHNS 
Rating:
5.0

Customer did not leave a comment.

Barbara Powell 
Rating:
5.0

Customer did not leave a comment.

David Truelock 
Rating:
4.0

Customer did not leave a comment.

jerry brock 
Rating:
4.0

Customer did not leave a comment.

Megan Worcester 
Rating:
5.0

Very fast and polite staff.

Roy Foust 
Rating:
5.0

These guys are the BEST!!!

Terri Kerschen 
Rating:
5.0

These guys do a great job

Todd Wheeler 
Rating:
5.0

Customer did not leave a comment.

Sara Stephens 
Rating:
5.0

No issues at all

Thomas Van Emburg 
Rating:
5.0

Customer did not leave a comment.

Paula Ward 
Rating:
5.0

Customer did not leave a comment.

jacob seymour 
Rating:
3.0

Customer did not leave a comment.

Joseph Peyton 
Rating:
3.0

Customer did not leave a comment.

Keith Richardson 
Rating:
5.0

Customer did not leave a comment.

don humphrey 
Rating:
4.0

Customer did not leave a comment.

CANUKY ALWERT 
Rating:
3.0

Customer service was excellent. Very helpful. Equipment was good (not new, but ran great, and clean) would definitely recommend this location.

Dawn Peters 
Rating:
5.0

Customer did not leave a comment.

Clovis Porter 
Rating:
5.0

Thank you for your services. The cashier that assisted was extremely helpful. Thanks to him especially!

Kathy Hinkle 
Rating:
5.0

Customer did not leave a comment.

Heather McAdams 
Rating:
1.0

Not charge an extra $100 when someone runs 2-3 hours late. Customer service was horrible when i tried to extend the reservation. They told me it would be an extra $100 for being late when it is a 39.95 per day rental! Will never be using uhaul again.

Charla Patterson 
Rating:
5.0

Customer did not leave a comment.

timothy wells 
Rating:
5.0

Customer did not leave a comment.

douglas Morgan 
Rating:
3.0

The trailer I rented was evidently old and probably nearing it's end of useful life. The floor seemed loose in places, the tires were less than 1/2 tread, the rear door latch normally required two people to latch and unlatch and the hydraulic surge brakes were prone to locking up WAY too easy. I pull a 24' trailer regularly that is equipped with surge brakes. I know how they should normally operate.

Greg Allen 
Rating:
5.0

Customer did not leave a comment.

Timothy Casallo 
Rating:
5.0

Customer did not leave a comment.

Cindi Baker 
Rating:
5.0

Customer did not leave a comment.

Jason Jennings 
Rating:
5.0

Used the Uhaul Website and ordered all items needed and included the moving help from Hi IQ Moving LLC! Best move I've ever had.

Bobby Gosvener 
Rating:
4.0

Customer did not leave a comment.

Richard TIms 
Rating:
5.0

Customer did not leave a comment.

Debbie Aaron 
Rating:
4.0

This was a last minute moving event. No other rentals had trucks available on a Sunday afternoon. The truck cab was not vaccummed out, but beggers can't be choosers.

Robert Zoricic 
Rating:
5.0

Excellent Service

Brenda Blaylock 
Rating:
4.0

Customer did not leave a comment.

JOE HUDDLESTON 
Rating:
1.0

There was blood all over the inside driver door and inside was filthy in the truck and in the storage section too. Hi View employee came out to “clean” truck only using paper towel. No sanitizer. There is a lot of debris in the area by the parked truck making picking up truck dangerous. Also, HiView employee also took his dog behind truck for a diaharreah poop while we look at and investigate the truck. A terrible experience. Asked for another truck because of the blood and he said that was all that was available. This was 3rd rental we had in our move and this was awful. Expensive experience and unsanitary! We put very few miles on the vehicle.

mark mcclung 
Rating:
5.0

Customer did not leave a comment.

jason williams 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Strickland 
Rating:
2.0

Customer did not leave a comment.

Carlos Martinez 
Rating:
5.0

Customer did not leave a comment.

jason williams 
Rating:
5.0

Customer did not leave a comment.

ROBBIE NELSON 
Rating:
5.0

Customer did not leave a comment.

Don Nofsinger 
Rating:
5.0

Awesome

DANNY BILLINGS 
Rating:
1.0

The guy working made me feel like I shouldn’t have extended my reservation through the U-Haul app . He was rude.

kynzi battenfield 
Rating:
5.0

Had to drive 50 min to the closest place to get trailer we needed.

Susan Droz 
Rating:
4.0

Customer did not leave a comment.

Thomas Kitchen 
Rating:
5.0

Excellent service!

Michelle Johnson 
Rating:
5.0

When I dropped off the truck, the young man was friendly & professional as he checked to make sure everything was good. Once I was checked out, he emailed me my receipt. My overall experience with Uhaul was great. The employees are professional, knowledgeable & friendly, the truck I had was in great condition & I appreciate that the app is user friendly. Thank you

NATOSHIA FAULKNER 
Rating:
1.0

Our truck over heated 3 times

Hayley Vogt 
No reviews have been submitted for this location.

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