Have a rental area or have a gas station don’t have both! It took far longer than it should have to get the truck that I needed due to the cashier having to constantly stop to ring up anyone wanting gas, chips, or something to drink.
Christopher Cale
Customer Reviews for Hi View Mini Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This location makes it very smooth to rent a uhaul; we have been using them for years.
Stacie DavisHave what is advertised
Gary GoinsOther than the app making us take the pictures twice, it was all good.
Theresa ParsonsGood selection of equipment, but understaffed. Only one person working both the U-Haul yard and the convenience store.
Barry BladesRental process was quick and efficient.
Larry HowardService person busy with two check outs. I had to do self-check out on my phone to turn in the truck in a timely manner.
David LawrenceHe was great, fast, nice
Steven BranhamTruck exhaust was very load. Like race car loud. Please add better exhaust. Thanks
JOEL WittenOverall good experience.
Barbara EckmanI've used this location before. Great to work and very professional.
Maureen TurnerOwner is very friendly and accommodating.
KENDRA SPENCERThey were very nice and it was a great experience. Would definitely use again.
Chris StanfordNo suggestions. Everything was great.
Jack VaughnThis is my go to location for all things U-Haul. I have used other dealers in the area, these guys seem like they invest more time in the U-Haul portion of their location than the others do. They also have some bomb a$$ barbecue next door, so there's that as well..!!
ARTHUR LoganNo drop box by trucks. Tried to drop off truck day before and never got help or location. Guy I dropped it off to over charged me and also agreed U-Haul service an app is poor.
JERAMIE HOUSTONVery helpful
Gary StephensEverything was good
SHAWN NOBLEEverything good!
Barner StonecipherNothing needs to be done differently. The people are friendly & Thank you for being fair, fast and easy!
LEAH HOFFMANNtruck had water in back when I picked it up.
JONATHAN LORDMust make them the primary drop off in Owasso, OK
WILLIAM ROLOFFThe people working at this location are extremely rude and I will not rent here again.
Julie McCormackVery rude and had to wait hours
kenneth smithCalled made reservations on line with uhaul in tulsa okla got there from out of town there was no truck had to call around my self and found a truck from mini mart he fixed us up online was no help district manager was supost to call me back never did
PETER GALVANThe owner of the location was very nice and professional. He had amazing customer service skills. Will definitely visit this location for my next UHaul needs
Jay GreenIt was convenient location and friendly staff!
TERRY WILSONEverything went smooth. No problems.
WILLIAML CAMPBELLThe whole process was very smooth. The clerks were very friendly and informative.
Beth WassonCashier was rude when returning truck and was only playing on his phone and spoke to me rudely
DaSha MortonVery fast and polite staff.
Roy FoustThese guys are the BEST!!!
Terri KerschenThese guys do a great job
Todd WheelerNo issues at all
Thomas Van EmburgCustomer service was excellent. Very helpful. Equipment was good (not new, but ran great, and clean) would definitely recommend this location.
Dawn PetersThank you for your services. The cashier that assisted was extremely helpful. Thanks to him especially!
Kathy HinkleNot charge an extra $100 when someone runs 2-3 hours late. Customer service was horrible when i tried to extend the reservation. They told me it would be an extra $100 for being late when it is a 39.95 per day rental! Will never be using uhaul again.
Charla PattersonThe trailer I rented was evidently old and probably nearing it's end of useful life. The floor seemed loose in places, the tires were less than 1/2 tread, the rear door latch normally required two people to latch and unlatch and the hydraulic surge brakes were prone to locking up WAY too easy. I pull a 24' trailer regularly that is equipped with surge brakes. I know how they should normally operate.
Greg AllenUsed the Uhaul Website and ordered all items needed and included the moving help from Hi IQ Moving LLC! Best move I've ever had.
Bobby GosvenerThis was a last minute moving event. No other rentals had trucks available on a Sunday afternoon. The truck cab was not vaccummed out, but beggers can't be choosers.
Robert ZoricicExcellent Service
Brenda BlaylockThere was blood all over the inside driver door and inside was filthy in the truck and in the storage section too. Hi View employee came out to “clean” truck only using paper towel. No sanitizer. There is a lot of debris in the area by the parked truck making picking up truck dangerous. Also, HiView employee also took his dog behind truck for a diaharreah poop while we look at and investigate the truck. A terrible experience. Asked for another truck because of the blood and he said that was all that was available. This was 3rd rental we had in our move and this was awful. Expensive experience and unsanitary! We put very few miles on the vehicle.
mark mcclungAwesome
DANNY BILLINGSThe guy working made me feel like I shouldn’t have extended my reservation through the U-Haul app . He was rude.
kynzi battenfieldHad to drive 50 min to the closest place to get trailer we needed.
Susan DrozExcellent service!
Michelle JohnsonWhen I dropped off the truck, the young man was friendly & professional as he checked to make sure everything was good. Once I was checked out, he emailed me my receipt. My overall experience with Uhaul was great. The employees are professional, knowledgeable & friendly, the truck I had was in great condition & I appreciate that the app is user friendly. Thank you
NATOSHIA FAULKNEROur truck over heated 3 times
Hayley Vogt