Comentarios del cliente para Harrison Rentals

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Harrison Rentals

Grado total:

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David R. en

Grado:

El cliente no dejó un comentario.

barthaniel M. en

Grado:

El cliente no dejó un comentario.

ANTHONY B. en

Grado:

To begin, the reservation I booked a week and half advanced was moved to a different location the night before. I had already preregistered and prepaid,so all I should have had to do was walk in, show my license and and get the keys. Instead we were greeted by a very nice gentleman who happened to be on his first day, in the middle of taking training classes online and was by himself with no supervision or help. While we were there dealing with a computer glitch over 24 cents, 4 more people came with two of them walking out due to the wait. 45 minutes later we finally got our keys and were on our way, making us late to my sons move in appointment for college. I don't blame the gentleman manning the office, he was doing the best he could under the circumstances. I blame the owner of the establishment for not caring enough for his business to properly train their people or as least being present in case they needed help.

danielle R. en

Grado:

This location should have more than one employee. That way when she calls the owner's saying she's not coming in customers aren't waiting hours for their pickup. Or if the owner knew that she wasn't going to work anymore, they should have covered down on the store.

Devindranath P. en

Grado:

Awesome customer service, no equipment issues and Ms. Crystal was very polite and had everything ready for pick up at the reserved time. Was the easiest part of the entire move.

RAYMOND D. en

Grado:

El cliente no dejó un comentario.

Nathaniel Z. en

Grado:

The employee who assisted me in obtaining this rental was rude, unpleasant, and unprofessional. The first comment she said to me when I walked in was how I 'messed up' her rentals scheduled for that day and my reservation should've been rejected. It was my fault that she was going to have to go out of town to get another trailer for a rental the following day - I'm sorry I guess? She made me wait 15 minutes as well due to an altercation with the previous customer where she had called the police. I've rented about 7 or so trailers from U Haul over the past three months and this location was by far the worst of my experiences.

Gerald Y. en

Grado:

Friendly staff, excellent knowledge of equipment.

Adam M. en

Grado:

Christopher Ziznewksi, area field manager, is awesome and y’all are lucky to have him with your company. Chris is a consummate professional, who is successful in all that he does. Thank you Mr Ziznewski. I suggest you cease and desist any and all business with Harrison’s rentals, because they are giving Uhaul a bad reputation here at Ft Leonard Wood, MO. You are loosing business because of Harrison’s rentals. I also believe it is a matter of time before something harmful happens to a Uhaul customer at the hands of a Harrison’s employee. Unfortunately, when that day occurs this customers comments will reappear.

William B. en

Grado:

El cliente no dejó un comentario.

Damine T. en

Grado:

El cliente no dejó un comentario.

Damiso A. en

Grado:

Add more staff

Carlton H. en

Grado:

Attend was extremely rude while assisting to hook up trailer. Comment was made while she was assisting, “ugh this is going to take all day!” Her attitude was beyond unacceptable, of all the U-Haul places in the Saint Robert / Waynesville Missouri area this one I will not recommend to any. Truly I will tell them to stay away. She seemed to not know how to work the very systems and was easily frustrated. I will not recommend Harrison Rentals, as she is the only person who works there, as she stated, “6 days a week!” Truly the most unprofessional experience that I have had when using U-Haul.

Kwetana S. en

Grado:

The woman at this location was very helpful and nice. I hope to work with people like her the next time I need a help moving.

Nicholas B. en

Grado:

El cliente no dejó un comentario.

Juan R. en

Grado:

The wheel cover for my Dolky trailer was broke but it was not a issue. However. Four screws were loose and I had to tight them, which took my some time of my trip but I am satisfied with the overall service.

Steve B. en

Grado:

El cliente no dejó un comentario.

Jeffrey C. en

Grado:

El cliente no dejó un comentario.

heung S. en

Grado:

El cliente no dejó un comentario.

Robin C. en

Grado:

After making 10 phone calls, trying to make an online reservation I was able to speak to the person at Harrison. She was so helpful and knew her equipment. I had to drive 35 miles to pick up a trailer, that seems ridiculous when there are much closer providers in my area. I suggest UHaul work on their online reservations and state that they may not have the item you want close. I was very trusting to think that the rentals worked together and shared equipment!!!! Won’t make that assumption again. I was disappointed with the reservation process, the time and phone calls required on my part! But I was most impressed with the young women at Harrison UHaul.

Tyler D. en

Grado:

El cliente no dejó un comentario.

Ben T. en

Grado:

Second time I have rented a uhaul recently. Crystal was very informative and once again customer service was excellent.

James F. en

Grado:

Great service rep. She contacted me promptly when a rental was available as her and I discussed. Will use this location again.

Johnnie L. en

Grado:

Uhaul's widest dolly wasn't an exact fit for a 2013 Buick Regal GS. I had to use an uneven surface and wood to make it work due to bumper clearance. All my tools were packed and shipped off so I really had to improvise. I had to create a step up/down device to load and unload it. It would be nice if uhaul provided a step type attachment that would give you 2-3 inches of clearance...since the website stated it would work for a stock 2013 Buick Regal GS. I ended up with a bit of damage to my bumper. Also, it makes no sense to have 2 inch raised strap attachments on some trailers and flat ones others...just use the flat ones on all of them. Overall, customer service at this location was great and I had a decent ride with the trailer however, I would prefer the car transport over the dolly.

GRACE S. en

Grado:

When returning the car trailer this lady was very helpful and she was very surprised to find out that I made it there safely do the fact that someone did not hook the trailer up correctly it could a killed me in my great granddaughter and God knows how many other people.

Ben T. en

Grado:

Crystal provided excellent customer service.

Victoria A. en

Grado:

El cliente no dejó un comentario.

wade M. en

Grado:

El cliente no dejó un comentario.

Ken E. en

Grado:

Crystal is extremely helpful.

EDGAR B. en

Grado:

She was awesome.....very helpful??

jeffrey B. en

Grado:

El cliente no dejó un comentario.

stephanie C. en

Grado:

El cliente no dejó un comentario.