Great customer service!Terry C.
Customer Reviews for Harmony Road Self Storage LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Great people! They are awesome!Terry C.
No one was at the drop off location. I am pregnant and had to disconnect the trailer myself. This is unsafe.Erin M.
El cliente no dejó un comentario.Gregory G.
El cliente no dejó un comentario.David H.
Excellent service!Charlene C.
Charlene was great - she went above and beyond to make sure the equipment was there and ready for me. I highly recommend Harmony Road Self Storage for both storage and Uhaul.Barbara C.
El cliente no dejó un comentario.Joilynn W.
El cliente no dejó un comentario.Mark G.
El cliente no dejó un comentario.RICHARD G.
I live in Delaware. I ordered the trailer from Delaware. There is no sales tax. I had to pick up the trailer in Maryland. The so-called rental tax was $47.58. I should have been been exempt from the tax if there is no rental tax in the state of DelawareRICHARD G.
Charlene was very courteous and a great representative of U HaulMary F.
Only downside to this location was an hour away from my house.RYAN B.
El cliente no dejó un comentario.JAMES E.
El cliente no dejó un comentario.James T.
El cliente no dejó un comentario.Charles B.
El cliente no dejó un comentario.JEFFREY H.
El cliente no dejó un comentario.Daniel F.
El cliente no dejó un comentario.WESLEY B.
Get new employees that know their job and learn how to treat their customers!! Worst experience ever and I will never rent from haul nor will anyone I know!!!DENNIS T.
Everything was just perfect!!Lakia B.
El cliente no dejó un comentario.MATTHEW M.
Servicio al cliente de excelencia. Professional and friendly!!! Thank you!!!!Lisa G.
Ashley was extremely helpful and extended a helping hand to ensure the trailer was safe to operate and properly connected. She was very thorough and a joy to work with! After checking the operation of the signal and brake lights, I was cleared to continue my trip! Kudos to her management for hiring someone so dedicated to customer satisfaction!WILLIAMN G.
El cliente no dejó un comentario.Peter K.
Perfect helpful service!!SHERRY H.
I can't think of any improvements needed! It was a no stress rental.The staff was wonderful as well.Leonard Z.
El cliente no dejó un comentario.Eleanor L.
Nothing Charlene took great care of me and also at the last minute thank youbrenda F.
Ashley was very helpful with truck rental. Very accommodating young lady.Rodolfo M.
El cliente no dejó un comentario.DAVID T.
El cliente no dejó un comentario.JENNIFER P.
El cliente no dejó un comentario.Robert B.
I was notified last minute that my pick up changed from 30 minutes to 60 minutes away in another state. More notice would have been helpful.Dorian S.
Ashley and Charlene are the best! This is the 2nd time in 6 months that I've rented a truck, with very little notice. Both Charlene and Ashley went above and beyond to make sure my needs were met. Their customer service skills are exceptional and their knowledge of truck rentals is impeccable.PHILIP C.
Make sure Easton office does not use the trucks at Harmony location Unless they at least ask! Caused me and the office time and grief which should not have been! The Harmony office staff is awesome and equipment as should be!DENNIS W.
El cliente no dejó un comentario.Cheryl A.
El cliente no dejó un comentario.CHUCK F.
Great customer service , very friendly!!!Khemchan S.
El cliente no dejó un comentario.anthony F.
Uhaul was very commendating on finding us a truck for our move. Very pleasant employees ok Mary's rental office.Sean D.
Staff is friendly professional, courteous and inviting. Highly recommend!LEONARD P.
Office Staff was exceptional and helpful!Richard M.
El cliente no dejó un comentario.Frank L M.
Very pleasant experiencemark M.
El cliente no dejó un comentario.Derrick S.
Maybe fill your storage unit with a standard uhaul box and let future customers know approximately how many of those boxes could fit into your different size units. I think that would give a potential customer an idea of the size unit to choose. It's just an idea. Thank You. Other than that I have a Great experience at your Denton, Md location.Paul N.
El cliente no dejó un comentario.Michael C.
Excellent service great customer servicePeter D.
Excellent friendly customer service. Charlene was great to deal with and made sure all of our needs were met. I would definitely recommend her to a friend/family member.Don S.
El cliente no dejó un comentario.Andy E.
El cliente no dejó un comentario.Philip W.
The people at the location were great. The only thing I"m upset about is 3 weeks before I had made a reservation at the Easton location for a 20' van. They told that if a one way 26' came in and wasn't going out I could rent it but I was locked in on the 20' truck. I got a call from someone at uhaul on 12/3 that I was to pick up the 26' at Denton. This added an extra 49 miles to my travel and roughly $17 in gas. I do not understand why I had the 20' reserved in Easton and you made me go Denton.Glen W.
Well run facility. All the people were very professional, the equipment was well maintained even down to the tires on the rtruck. and...â€¦ The Christmas cookies were good. :)David P.
Another Great Staff member! This company is the Best in Business!Ken B.