Customer did not leave a comment.John M.
Customer Reviews for Hardeeville Small Engine
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Steven H.
The owner asked my husband to physically pick up the trailer and pull it to the parking spot instead of leaving it in the designated spot, he wanted it somewhere else ! After my husband declined he verbally threatened him, and cursed at him. He said he was double charging my credit card if he didn't do as he said. Stay away from this location!! We are seeking legal assistance.Cheryl B.
He was there when we needed him.MARTIN W.
My original site was Monster Self Storage. Reserving the truck during the week, then it NOT being available was a hassle and a half.HEATHER K.
Customer did not leave a comment.Jeffrey H.
Customer did not leave a comment.mark B.
Customer did not leave a comment.REGIS K.
Place didn't resemble a uhaul location? No one available to help (evidently limited hours) and it looked like this location had numerous other businesses? Took lots of pictures because it didn't inspire confidence. No follow up w any receipts/ explanation of charges ?Gary F.
Customer did not leave a comment.Philip H.
Great Customer ServiceForrest D.
Very courteous associate and he helped me very quickly.David P.
I rent from U Haul many times yearly. Sometimes more than once a month. In all of my dealings, I have never been treated with such disdain. This man should never be allowed contact with customers. I will be discussing this with U Haul Corporate.Robert T.
Customer did not leave a comment.Zack H.
Gentleman was very nice and polite when checking in the U-HaulJAMES B.
Customer did not leave a comment.John W.
Customer did not leave a comment.Tricia H.
Customer did not leave a comment.Jill K.
Customer did not leave a comment.Susanna W.
Customer did not leave a comment.Paul C.
The place was closed but it was easy to get to.george J.
Told to drop trailer and receipt would be emailed to me, then the gentleman walked off. I walked in and asked if he could assist in unhooking the trailer, i had just had thumb surgery and not able to disconnect and lift trailer. The assistant then went on a rage, use of profanity, then he requested trailer wire. I explained that the originating facility did not provide as the one used is directly connected to my vehicle. Again he went of a rage, informing me that was not the process and the originating facility should have neve allowed me to leave without the cable.Eric H.
Good product and good priceLisa R.
The owner/representative for U-Haul went out of his way to be helpful and kind. I did not ask for compassion or help but on one of the worst days of my life, he gave it freely. I will always thank God he was there that day. If you see this, Thank you.Tracie P.
VehÃculo en perfecto estado mecÃ¡nico y con muy buen espacioMaria del Carmen G.
The gentleman who helped us was very nice and helpful!BOBBY T.
I arrived at 9am, the rep was grumpy, told me to back the 6x12 trailer between another trailer and a truck. Drop off the dolly in his store. I dropped off the dolly and proceeded to back the trailer up. Apparently, I did not back it up far enough, so I had to unhook and back it manually while this rep watched. When i asked for help, he said I didnt tell you to unhook. I told him he would get a poor review. Thats when you proceeded with a profanity laced response telling me to f*ck off and he didnt give a f*ck about my review. I told him I would be calling uhaul, he told me to f*ck uhaul. I did follow through and contact uhaul and expalined the situation. I would not recommend keeping this location as part of the uhaul business.jason A.
The truck I reserved was not at the reserved location. Had to drive 30 minutes out of my way to get the truck. This caused me to lose an hour with the movers I hired, causing more money out of my pocket. This will be the last time I use uhaul for anything.Cameron C.
Customer did not leave a comment.Elana D.
Smelled smoky, dealer was condescending; we were on a time crunch and he took his time explaining everything even though we told him we had rented Uhaul many times in the past.Cate S.
The best trucks I ever had the owner of the establishment is true gentleman and he takes pride in his place.Martin W.
Customer did not leave a comment.Joseph P.
After my reservations had been screwed up so bad this was the third location I had to visit to get the truck. Lost a day due to this inconvenience. The gentleman made sure the truck was ready and got me on my way quickly not to delay my move any more than it already was. I was supposed to receive an extra day at no cost but apparently Uhaul forgot to let him know. Location did a great job. Reservations and Uhaul as a company was terrible and would never use again.Geoff R.
Customer did not leave a comment.joe P.
Customer did not leave a comment.Roderick U.
Customer did not leave a comment.ALANE K.
Customer did not leave a comment.Kenneth F.
Customer did not leave a comment.Jonathan B.
have the unit at the original rental location. I had to drive to a second location almost 20 miles away despite having a long standing reservation.Daniel M.
Test all lights, brake lights did not workEdward D.
The car dolly I rented had a defective tire that had to be replaced by road assistance. My original reservation for 9:00 am at Tiger Express in Ridgeland 29936 was a mess . The business was closed and I had to wait until 9:30 for the owner to arrive to tell me she does not handle U-haul rentals and to go somewhere else. Many hours waisted yesterday but the job was completedDerek B.
Customer did not leave a comment.Jefferson S.
Fast return and very helpful!allen M.
Rackets are very stiff and pull cords for ramps were nearly worn through. Lubricate ratchets.Scott E.
Customer did not leave a comment.Donald S.
Great customer service.Matthew C.
The man working was not real friendly and just said to push the trailer over to a location and then he walked away. I wasn't sure if my return was recorded or not on the day I dropped it off which was 2 days before my deadline.joe P.
Location is the worst with customer service the guy at the front desk is rude, not friendly, unprofessional and makes you feel like you are wasting his time by renting a U-Haul with him!!!!!! I would like a call back to discuss the situation furtheranthony W.
Customer did not leave a comment.Wendy M.
The guy that checked out the truck was extremely rude. I will not be using this location again, and will definitely not recommend this location.Rodney L.
Customer did not leave a comment.CASSANDRA S.
Customer did not leave a comment.John E.
Customer did not leave a comment.Samuel T.
Customer did not leave a comment.Martinez K.
Customer did not leave a comment.Phillip B.
Customer did not leave a comment.ROBERT T.
Customer did not leave a comment.William F Glavin G.
Customer did not leave a comment.Tommy N.
Customer did not leave a comment.marion J.
Customer did not leave a comment.Charles M.
Larry was a little gruff and not a people person.KEN G.
Customer did not leave a comment.REGIS K.
Customer did not leave a comment.Terrell E.
Customer did not leave a comment.Paul R.
Customer did not leave a comment.Dwight A.
Customer did not leave a comment.John O.
Customer did not leave a comment.James B.
Customer did not leave a comment.Joe J.
Customer did not leave a comment.Robert G.
only uhaul around this areaEdward S.
Customer service was excellent! Great experience! Easy. The way I like it!Jonathan B.
Have the worker keep his negative attitude, pessimistic perspective and political opinions to himself. We were just there to rent a trailer.Terry R.
Customer did not leave a comment.Barry D.
Customer did not leave a comment.Wiley B.
Customer did not leave a comment.Gary S.
Customer did not leave a comment.Allen D.
Customer did not leave a comment.Charles G.
Drop off, place was closed on Sunday/Monday when I dropped off trailerGary M.
Customer did not leave a comment.Cheryl W.
Customer did not leave a comment.JOSE M.
Location was closed Sunday & Monday. Only option was to drop off keys and was charged $20 for an after hours drop off.Edward H.
Customer did not leave a comment.Lawrence M.
Customer did not leave a comment.CRAIG J.
Very good customer serviceDerick A.
Customer did not leave a comment.CLIFFORD W.
Customer did not leave a comment.REGIS K.
Customer did not leave a comment.ABIGAIL W.
Customer did not leave a comment.PHIL H.
Customer did not leave a comment.Jason L.
The folks that run the location thought we left our garage opener in the truck and texted us to let us know, even offered to set aside so we could pick it up after hours. It was not ours but, I thought that was very kind of them.Ryan G.
Always great customer service when renting from this location. I will continue to use and recommend the Hardeeville UHaul.Richard G.
Owner was incredibly rude at check-in. He had a terrible attitude and was mouthy, all because of N incident he was having that had nothing to do with me or my rental. He also threatened to report the truck as stolen when it wasn't returned by the time of the original contract, after he had already charged for the extra days. How is this guy still in business?Jade N.
No one around mid day. No trash cans to clean out truck.SUSAN H.
Your pricing was extremely misleading. I never received any indication that the price was so much higher than on the website or that the pricing for taking from one state to another was so costly. Very disceptive practices. The person at the pick up place was super rude as well. Overall, not an experience that I want to repeat.Emmet P.
Customer did not leave a comment.Abigail W.
Owner / Operator was knowledgeable and helped hooking up unit.Joey W.
Customer did not leave a comment.Rafael R.
The man who owns this shop is incredibly rude and scary. He used the â€œFâ€ word when talking to me. Place smells horrible.Susan H.
Customer did not leave a comment.Gregory E.
Customer did not leave a comment.Daniel V.