Customer Reviews for Happy Car Wash
(Distribuidor de U-Haul del vecindario)

1724 comentarios

126 W Bradley Av   El Cajon, CA 92020

(619) 956-0906

Location Hours

  • Lun.- vie.: 8 a. m. - 5:30 p. m.
  • Sáb.: 8 a. m. - 5 p. m.
  • Dom.: 8 a. m. - 4 p. m.

Services at this Location:

Contáctanos

(619) 956-0906

126 W Bradley Av
El Cajon, CA 92020

Services at this Location:

Location Hours

  • Lun.- vie.: 8 a. m. - 5:30 p. m.
  • Sáb.: 8 a. m. - 5 p. m.
  • Dom.: 8 a. m. - 4 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Nice crew.thanks

KHALID S. 
Clasificación:
4.0

All employees were very friendly. This is a place I get most of my rentals from. I usually deal with another gentleman. Unfortunately this last rental the lot attendant forgot to unlock the rear door to the trailer and by the time I noticed I was already off the lot. This made me lose time as my storage closed at 7pm and I was hoping to complete a second trip. One of the employees was kind enough to drive to my location to unlock the trailer. Also upon returning the trailer the wait time to have the uhaul unhooked was a little excessive. I do plan on renting another uhaul around the 15th to move my apartment. Overall you guys are doing an excellent job but these two items could make customers happier... also the two lines to the counter. Seems to be a little confusing perhaps stating one line for hauls and one for car wash and if one line is available start taking customers from the other line.. thanks again

Jesse R. 
Clasificación:
5.0

Had a slight problem with the first truck rented and I received a replacement without question. This location went out of their way to help me!

James W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JACK R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Monty D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Fernando L. 
Clasificación:
5.0

Front tires tread is very low

Erica D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Mireya L. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL G. 
Clasificación:
5.0

Easy and quick good customer service

Johni A. 
Clasificación:
5.0

The guy at front was on top of his stuff

STEVEN D. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH M. 
Clasificación:
4.0

The associate who helped us went above and beyond to make sure everything was perfect!.

Matthew P. 
Clasificación:
5.0

Excellent customer service, outstanding prices and top notch quality truck and equipment. It was a pleasure doing business there and I would recommend these services to all. Just keep on providing the services that you have. Best deal in town.

TERRY R. 
Clasificación:
5.0

El cliente no dejó un comentario.

FARIS Q. 
Clasificación:
5.0

Masks were not worn in this facility and that made me uneasy.

BEVERLY S. 
Clasificación:
1.0

None of the staff members were wearing face masks or practicing social distancing, and they were not enforcing the current state mandates for their customers either. As a healthcare worker I was appalled by the lack of protection and consideration for paying customers during the pandemic. I did not receive the vehicle I requested online and was not given the $50 credit like the website claims if the vehicle you request is not provided. I will never rent from this location again and will advise all friends who are moving to do the same.

KATHLEEN D. 
Clasificación:
5.0

Excellent service 👏 amazing staff

ROBERTO R. 
Clasificación:
5.0

El cliente no dejó un comentario.

SERGIO H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sarah L. 
Clasificación:
5.0

El cliente no dejó un comentario.

ELITANIA E. 
Clasificación:
3.0

No comment

CHARLES R. 
Clasificación:
5.0

Amazing service thank you so much

Sabah D. 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT H. 
Clasificación:
1.0

The location was great , brandy walker who booked my reservation, lied about the cost. She said it would be $129 and they charged me $223

EVA D. 
Clasificación:
1.0

El cliente no dejó un comentario.

JACQUELINE D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hayder A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sarmad G. 
Clasificación:
1.0

Truck was extra dirty in and outside also, not following Covid safety guidelines at all putting our life in risk. The truck was full of trash and even dirty face masks. Very disappointed

Omar S. 
Clasificación:
3.0

El cliente no dejó un comentario.

WILLIAM S. 
Clasificación:
4.0

Make sure trailer is clean and don't give out dirty blankets.

Amber H. 
Clasificación:
5.0

Vehicle was ready upon arrival and professional customer service.

vincent G. 
Clasificación:
3.0

The truck was the biggest piece of crap I have ever driven. the steering column and power steering were broken. Trying to keep that truck in a lane on the 8 was a joke. It was scary to drive. Literally. Very helpful and friendly staff. Truck was garbage.

MATTHEW H. 
Clasificación:
4.0

El cliente no dejó un comentario.

John M. 
Clasificación:
5.0

Friendly staff, good equipment, satisfied

DAPENG W. 
Clasificación:
4.0

Employees at this location were friendly and helpful. Do NOT use U-Haul if it can be avoided at all. I originally had a one-way reservation, which they cancelled at the last minute without apology. I then had to reserve a truck to be picked up and returned at the same location which increased my rate by $350. After all that, U-Haul changed my rental pickup location 3 times in 24 hours. Again, avoid this company at all costs.

Daniel N. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDWARD G. 
Clasificación:
5.0

Staff was VERY helpful and VERY friendly! Will definitely recommend this location and services to all my friends and family!!!

Jamie S. 
Clasificación:
5.0

El cliente no dejó un comentario.

David B. 
Clasificación:
5.0

Everyone at the Happy Car Wash location was extremely helpful and professional. I'm not sure they could have done anything better.

james R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Liege B. 
Clasificación:
5.0

Great customer service at this location and the whole time I used uhaul the customer service was great on all ends. The trailer worked great!! I will continue to use uhaul moving / storage and recommend to all. Thank you Nicholas

nicholas B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Megan T. 
Clasificación:
1.0

It was an awful experience. We had to wait over an hour and we checked in online. They gave us the wrong truck at first and then the truck they gave us they told us they did not sanitize even though there was Covid warnings all over our county. It had no gas in it And we couldn't even find the gas cap. It was a ridiculous experience and we would never ever ever rent a U-Haul from that location again. I think they have too many businesses going on at once over there that they cannot handle.

Shirlie C. 
Clasificación:
4.0

More communication if the truck is not available let us know a day before.

Hildefonso V. 
Clasificación:
4.0

Was easy to return the vehicle after hours on your site, however the key did not fit in the return box and I had to make a separate trip out the next day. I had tried to call the 1800 number that night but was on hold for quite some time.

Yhonatan B. 
Clasificación:
4.0

Have someone who does U-Haul primarily so you don't have wait in the customer lines for general sales and car washes.

Mary M. 
Clasificación:
5.0

Very polite, everything was done on time. Good experience from everyone involved.

DIANE P. 
Clasificación:
5.0

Quick and efficient 5star rating

Richard C. 
Clasificación:
1.0

El cliente no dejó un comentario.

Kima S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brooke T. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVE G. 
Clasificación:
3.0

The business opens at 8:00 am and the employee walked in at 8 to open the location. I rented a van for 24 hrs. returning it a little after 5:00pm. The location closes at 5 pm and the same clerk who served me in the morning was closing the register. He told me to drop the keys into the after hours box. They processed the return at 9:00 am the next morning, charging me a full second day rental.

John M. 
Clasificación:
5.0

Made the reservation online I showed up Everything was ready to go and the staff was extremely helpful I would definitely recommend this place to rent a U-Haul

David H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Lynnzi B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey G. 
Clasificación:
5.0

El cliente no dejó un comentario.

mike G. 
Clasificación:
5.0

Has the BEST staff but need newer vehicles!!!!

Michael D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Colleen S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL G. 
Clasificación:
5.0

This uhual place was wonderful. The check in mid check out process was wonderful. The actual uhual seemed to struggle a little to drive but that was probably because it was heavy and loaded to the brim. Overall all of the guys we interacted with were wonderful.

MARISELA I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leland G. 
Clasificación:
5.0

There was damage to the fender which could have caused a problem on the road but the pick up location was eager to correct it issue. I definable recommend both the pick up and drop off locations.

Michael M. 
Clasificación:
1.0

Offer unlimited miles I didn't know any better and didn't get unlimited miles and I used the 19.95 truck for less than 3 hours and I got charged 119 dollars for 52 miles driven and less than 5 gallons of gas I feel like I was taking advantage of

marcus S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL G. 
Clasificación:
4.0

First i had my rsvp at 830am for a R/T at midway drive in san diego. They called me up the last minute that there have no r/t and sent me to broadway st in chula vista. Got there 9am and I was told there that the r/t trailer was not returned on time so have to wait. Finally r/t came at 945am and did the paperwork and finally hooked up. Then manager came out saying r/t is reported broken and cannot use. Took another 30 mins to find avbl trailer. They sent me to the bradley location and got a 6x12 close trlr which is way too big for what i need. BUt i had no choice and just bite the bullet. Finally left uhaul at around 1130am. I mean isnt this a very annoying, maddening and just plain inconvenience? Nobody at uhaul even said sorry for what happened. Its like just another normal day at work. I dont even expect anymore who would read this (or even bother to read this) to reach out and apologize. Uhaul at western av in LA said they will email my receipt and I received nothing.

Paul B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth N. 
Clasificación:
3.0

El cliente no dejó un comentario.

JAMIE ELLEN M. 
Clasificación:
5.0

Very polite and efficient.

Laurence S. 
Clasificación:
3.0

Satisfied

Lauran M. 
Clasificación:
5.0

El cliente no dejó un comentario.

robin C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gloria L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carmelita M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bobby M. 
Clasificación:
5.0

Great customer service. Very easy and good experience

Michael G. 
Clasificación:
3.0

Nothing just seemed like a seedy area. Over all they were nice.

Gary B. 
Clasificación:
3.0

El cliente no dejó un comentario.

deena H. 
Clasificación:
5.0

Very friendly no hassle and loved the key drop off box! thank you.

Janice L. 
Clasificación:
3.0

The location is a car wash. The focus is primarily on the car wash. You have ot walk 150 yards back and forth to the rental area. Not interested in using them again.

Robert M. 
Clasificación:
5.0

Anthony was professional, helpful, and understanding of my moving needs.

Kenneth W. 
Clasificación:
5.0

Happy Car wash is where I always rent trucks I need. Quick, great service and helpful staff. Will use again.

Michael L. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alecia R. 
Clasificación:
5.0

El cliente no dejó un comentario.

robin C. 
Clasificación:
5.0

El cliente no dejó un comentario.

James S. 
Clasificación:
5.0

The inside of the truck was filthy, and in this day of covid-19, where I as a bus driver have to clean between each run, it was unacceptable.

Ronda K. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROMEL A. 
Clasificación:
5.0

Great customer service!

Brett B. 
Clasificación:
5.0

The lady took great care of us!!!

Maria Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Macy U. 
Clasificación:
5.0

Monica and a gentleman I don't know were excellent customer service representatives of UHaul. Do what you can to keep them on your staff.

FREDRICK D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris M. 
Clasificación:
4.0

While Happy Car Wash provided excellent service I was NOT happy with the online service to return the truck. I followed the directions but every time I tried to finish I kept getting a message saying it didn't recognize the location and then would error. I went through this twice before finally calling Uhaul customer service. I dropped the truck off at Happy Car Wash at about 4:45pm. I also dropped the keys in the box provided after I called customer service. The box indicated that I need to drop a copy of the contract in the box. I din't have a “copy” with me only my copy so I went home then came back with a copy to drop in the box. The person at Happy Car Wash at the time of pick up said if they were closed when I got back to just drop the key in the box. I didn't know I needed to also drop a copy of the contract in the slot. Ugh! Better communication on that and the fact the website didn't work would help immensely. Gracias

William J. 
Clasificación:
5.0

Friendly and helpful customer service

PATRICIA E. 
Clasificación:
5.0

El cliente no dejó un comentario.

john T. 
Clasificación:
5.0

No changes needed, all is well

Glenn R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen P. 
Clasificación:
2.0

This trailer was reserved for two full days. When I first picked up the trailer, I was told that I could add additional days of use as needed. It was just into it's second day of use when I got annoying call from the renter claiming that they had over-scheduled the thing, and asked be to bring it back one hour before my two days were up. They owe me.

Philip W. 
No se han enviado comentarios para esta ubicación.

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