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ROSIE H
Customer Reviews for Hane Hardware Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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CARLOS MThe truck was very unsafe for a female driver. I wasted a lot of time with my moving team had to pay extra and you guys should know the correct location if location is open or close before booking a reservation
Armesha JGood service ,
JOSE LI've used U-Haul many times before and I was able to return my truck to any U-Haul near me me. But this place requests you bring it back to them. The guy that helped me didn't let me check in our out my self or take pictures of mile and gas reader. When I tried doing so he said. Don't do anything I already check you out my self. I at this point feel I was over charge by U-Haul.
Lesly RThe workers were polite, but the vehicle was old and not in the best shape, but it did the job. The parking lot is really hard to turn into if you have a bigger truck and the street is extremely congested and there is this pole right in the middle When you're pulling in it's not ideal. They should remove the pole.
CHRISTOPHER TGreat customer service made my return quick and easy!
DAVID AGood Job!!!
DERYK RKeep up the great work, thank you!
PAYAM MI requested to pick up at night cause I was moving at night. I needed to be in Vegas that following morning. I paid movers, and was ready to pick up at 7:30 at the location. I was taken to the wrong uhaul cause when I showed up the phone call told me that they aren't doing pick ups for those.I don't understand why uhaul would let me reserve a truck and let me show up for no reason. Then when I got redirected I was on hold for so long, went through an hour process; just to be told that I can't reserve a truck until the next morning. This was super inconvenient because I was late to my appointment for my new apartment, and I already paid the movers for 8 pm the night I went. This was absolutely stressful.
Jesica RStaff was really helpful and very informative.
MARIO LFriendly and professional staff. Would definitely recommend.
ADRIANA VStaff were nice
Shawntae SClean the inside of the trucks and make sure the mirrors seatbelt seat belts and the air conditioner is working
STEPHANIE VVery knowledgeable
ISELA RGreat customer service and assistance with helping to install the equipment.
JOSE NMake traffic not be as busy at it always is around their location
KEITH WKeep up the great service. I appreciate everyone who played a role.
PAYAM MStaff was Excellent, friendly and fast.
GREGORY LOUTSTANDING CUSTOMER SERVICE !!! Highly recommend this location for any moving services. Gracias
GUILLERMO AOutstanding Service ! Ray is the main man. Third generaton running the business.
GUILLERMO AFriendly staff and very helpful!
CYNTHIA RKeep up the good work, thank you for great service!
PAYAM MGood job.
Mark GLas cajeras son muy amables les doy un 10
victor pJust keep the Excellent customer service
CHARLES BVery friendly people. Great customer service.
Charain HThe air bag icon was turned on. I assumed the airbags didn't work.
Luis PFriendly service vehicle clean. Will use this facility again
Marrietta MI don’t like the new surge pricing on weekends and the fact it doesn’t tell you why it’s more online you have to ask and find out
MICHAEL SMore information about the gas quality required
jose jReally clean
Kenyatta WGreat customer service, they explained everything.
Arturo IExcelente servicio
Carlos SThank you for yall good customer service
Oshay HFast service and friendly staff. Thank you
PAYAM MThe location was not updated with the proper vehicles so we were told that we weren't being charged for the upgrade. When I returned the uhaul I never received a receipt, just a balance on my bank statement for $65, when I was initially told it would be $30.
Kennisha AGas gauge not working properly
Sergio hGood Job, detailed and documented my experience
Marquez RAn overall excellent experience! I loved it.
Jorge HPlease make sure the window is clean so when the sun shines on it, people like me won't be blinded.
Darla SAwesome location! 5stars
Aidan WThe place is fine. but the truck was bad. because it kept going off at every stop.
carlos gThe Customer Service called me To let me know 24 Hours That my UHaul was not available at The place it was suppose to be Picked up originally They should have discounted My Rental In the End I have been To this Hardware Store before For items Misc Keys Love this place "Hane Hardware's They are a pleaseant Place Friendly
Jeanny GOpen at 8:00 instead of 8:30 .... :-) Nothing need to be done at this location. Everything is great and a great group of guy's.
Will YNada
Valente HFrench driver's license not recognised by your services... I had to come back another day with someone else to rent the U-haul... Outrageous and annoying.
David D