Very professional team to work with made all the transaction easy and smoothMOSTAFA R.
Customer Reviews for H&J Auto Sales LLC
(Distribuidor de U-Haul del vecindario)
Rocky Mount, NC 27801
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 11 a. m. - 5 p. m.
- Sáb. - dom.: cerrado
- 6/12/2021 - 6/14/2021: cerrado
- 6/19/2021 - 6/20/2021: cerrado
- 6/22/2021: cerrado
- 7/3/2021 - 7/5/2021: cerrado
- 9/24/2021 - 9/28/2021: cerrado
- 11/25/2021 - 11/28/2021: cerrado
- 12/23/2021 - 12/27/2021: cerrado
- 12/31/2021 - 1/3/2022: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
She helped us out when another place didn't bother to show up.Brent L.
Very rude, did not care to help, felt like I was bothering themRobert D.
This was the 3rd location I was given for pickup. 48+ miles from my original requested pickup. The 2nd location I was given for an 8am pickup - didn't setup the reservation for mobile checkin. The truck had to be upgraded to a 15ft truck. There was some mileage credits given but didn't cover the additional miles I had to drive. Nor did this cover the additional 2 hrs of my time nor the additional personal gas in my vehicle to pickup the rental. This review is not a reflection on H&J. My first call to Raleigh traffic control was less than acceptable. Insisted there were no other vechicles - smaller or larger within a 20-40-60 mile radius. But somehow on Saturday 8am when I couldn't pickup at the assigned location Raleigh traffic found a larger truck within 3.5 miles of the location. The 90 miles credit & $50 credit didn't come close to covering the additional cost of time & money I experienced.Jolynn L.
Very unprofessional at first.. but once I spoke with the nice lady who manage the UHauls I was satisfied.Alexia H.
El cliente no dejó un comentario.Garry G.
El cliente no dejó un comentario.BRUSSARD A.
El cliente no dejó un comentario.BENNETT L.
Nothing, It was a good experience.Brussard A.
Superb customer service .....Lamont W.
El cliente no dejó un comentario.ROBERT D.
El cliente no dejó un comentario.Neil E.
El cliente no dejó un comentario.Garry R.
El cliente no dejó un comentario.CAROLYN B.
El cliente no dejó un comentario.CHANSEL M.
El cliente no dejó un comentario.Benjamin J.
they are great .Eder C.
El cliente no dejó un comentario.DOUGLAS B.
The location was fine. Getting access to the truck key before they opened was major problems. It took forever and several attempts to get the key from the lockbox. About an hour and a half. Not good at all...DERISE B.
El cliente no dejó un comentario.Stephanie A.
El cliente no dejó un comentario.Zachary B.
The truck pulled to the right while driving. Often heard a squealing when accelerating.Joan C.
Key to truck i was assigned was not in the key box when i arrived. I had to wait an additional hour for someone to come and give me key. This placed me an hour behind schedule. This reservation was guaranteed, I have not received a response about the $50 guarantee I am entitled to.EMMANUEL L.
Make sure the mileage is correct because i got charged 178.00 for miles I didn't drive plus uhaul didn't refund my money for the two dollies and blankets that I didn't receive. All together uhaul stiffed me for 200 bucks.Jamie N.
El cliente no dejó un comentario.TOMEKA L.
El cliente no dejó un comentario.Melissa W.
Very clean equipment, and excellent customer service. Would highly recommend!MATARSHA B.
The proprietor of pick-up location called me before hand to explain the most efficient way to pick up the equipment using the automated pick-up service. This was hugely helpful in expediting the pick up process.Lawrence L.
Tanisha was very instrumental in helping me to get the right truck at the right place and also at the right rate. She spent Preshious time assisting me with my auto transporter. She went beyond the call of duty to ensure that I had a safe trip. Of all the uhaul services, this will be my preferred location and agent for reference ââââânebodean B.
El cliente no dejó un comentario.Glenda O.
Very courtesy politeLeroy N.
El cliente no dejó un comentario.Stephen B.
Keep a check on the equipment for as I had to fix the cargo door that was time consuming. I someone had inspected the equipment before I went to pick it up the issue could had already been resolved.Brad P.
El cliente no dejó un comentario.Shironda B.
El cliente no dejó un comentario.Spencer T.
El cliente no dejó un comentario.Quanisha M.
El cliente no dejó un comentario.Timothy L.
Everything was fine.Ismael J.
El cliente no dejó un comentario.Shakeema E.
Good peopleAnthony B.
El cliente no dejó un comentario.Lisa H.
The people at this location were the best. They helped me hook the trailer and do a thorough pretrip inspection.Jeff S.
Y'all was outstanding sectary was on time professional and great y'all was excellent and I we recommend y'all to anyone and everybody wish you all a blessed and wonderful years around GOD BLESS ????Johnnie J.
In the bad part of rocky mount didn't feel safe dropping it off at 8pm they charged us double had to get u haul to fix the problem the whole experience was frustrating and extremely inconvenient will never use u haul service againryan B.
El cliente no dejó un comentario.Arthur S.
El cliente no dejó un comentario.Lashann L.
this location was ok. overall experience rated lowPEGGY L.
El cliente no dejó un comentario.RAY R.
El cliente no dejó un comentario.RUSSELL R.
Rent clean trucks to each customer and by all means have better attitudes when speaking with customers who are trying to grasp understanding of your company's policies mice's and procedures.shuntaneka B.
El cliente no dejó un comentario.Warren C.
Very goodCARLOS C.
Truck was damaged check n process took 30 min staff was not friendly at all truck drive was very roughJatovia P.
Awesome customer service!! ThanksPatrick B.
Very friendly and helpful staff. Got me in and out with no waiting. A+JOHN T.
My experience was very good. Just keep doing things to satisfy your customer service and you will be ok. GraciasStanley W.
El cliente no dejó un comentario.Gary S.
El cliente no dejó un comentario.Darrel F.
I have rented several times in the past, but this company had the best customer service. They were very friendly and knowledgeableKennie T.
Everything was just perfect and the Team was very professional. I really appreciate them working with me at the very last minute.Lynette H.
El cliente no dejó un comentario.JERMAINE J.
Refer a closer location to return your rental and give better clarification on where to park your rental when returning it.gregory T.
They were closed when I got there but they had a drop off box which was very helpfuldavid C.
They were very friendly an made me feel welcome.MIKE L.
El cliente no dejó un comentario.William D.
El cliente no dejó un comentario.doris M.
El cliente no dejó un comentario.Tameika W.
El cliente no dejó un comentario.maria R.
I was charged for gas when the tank was half full. A full 97.00 this place is a complete scam and I wouldn't recommend to a friendLATIMAH J.
El cliente no dejó un comentario.cory P.
El cliente no dejó un comentario.taylor P.
El cliente no dejó un comentario.Paul A.
All went well.Kelvin L.
El cliente no dejó un comentario.Dorthy A.
The pickup location wasn't in the best part of town. Then on top of that, there was an old bag of opened shrimp right next to the truck. Not sure how long it was there but there was a VERY bad small throughout the truck because of it.tara G.
El cliente no dejó un comentario.Sharon D.
Excellent customer service friendly staff best u haul experience i have recieved in yearsWilliam F.
From the first call I made yesterday to reserve a truck until today when I droped it back off, my experience was top notch, the professionalism, and the great attitude told me that I chose the right location, and I'm so glad I did. The whole process was quick and thorough. Big cudoz to Tanisha Jones and the entire staff. I will always reserve at this location.Deetta H.
El cliente no dejó un comentario.sidney B.
El cliente no dejó un comentario.DERRICK H.
Nothing to improve. Very friendly staff and clean and well maintained equipment. Very pleased with my experience here and looking forward to dealing with them again.MICHAEL S.
the employees did not help load the car on the transport. or give any safety advice. I was on my own. the whole ordeal was 1 1/2 hours.philip B.
At the H&J Auto Sales LLC. Location there is nothing to improve the service. Very friendly and was treated like a king when entering the building. I have rented from different locations in NC and H&J Auto Sales LLC. By far is the best location in NC. I plan to do alot more business at this location and going to let everyone I know about them. From a very satisfied customer: DJ UNCLE MIKE of Rocky Mount,NCMICHAEL S.
Outright ugly and bad customer service at this location. Criminal customer service from H& J. Auto Sales, LLCWilliam G.
Thank You Awesome Customer Service !!!!PATRICK J G.
El cliente no dejó un comentario.EDDIE L.
El cliente no dejó un comentario.Dorothy A.
The individuals who handled the initial reservation and pick-up/return were very helpful and courteous making my rental experience very pleasant.Robert K.
I picked up the truck from H&J Auto Sales here in Rocky Mount, North Carolina. The rental agent was courteous, friendly, and professional. I would be going back to the same location if I need to rent another truck.lloyd B.
Not muchPravin P.
El cliente no dejó un comentario.Ethelene C.
The equipment, service, and communication from H&J Auto Sales, LLC was superior! The UHaul app however does have clitches in it. I was given the wrong information for the location of the key and upon trying to return the vehicle, the app got stuck in a loop that would not allow me to post pictures of the odometer reading and would cycle back to the home page. Please fix the app for a superior customer experience.Keith P.
El cliente no dejó un comentario.Leandres H.
El cliente no dejó un comentario.JAMES M.
El cliente no dejó un comentario.MARVA R.
El cliente no dejó un comentario.Norma J.
El cliente no dejó un comentario.Michele R.
El cliente no dejó un comentario.John J.
El cliente no dejó un comentario.Victor D.
El cliente no dejó un comentario.Dasha W.