El cliente no dejó un comentario.Terence H.
Customer Reviews for Hampstead Auto Parts
(Distribuidor de U-Haul del vecindario)
Hampstead, MD 21074
Services at this Location:
- Lun. - vie.: 8 a. m. - 5 p. m.
- Sáb.: 8 a. m. - 2 p. m.
- Dom.: 10 a. m. - 2 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Timothy P.
El cliente no dejó un comentario.KIMBERLY M.
Try to provide earlier indication of the location for the pickup if the site changes. I found out the morning of the rental that I needed to go somewhere else for the truck and tow dolly.Robert C.
Friendly and prop customer service,Steven S.
El cliente no dejó un comentario.Steven S.
Muy feliz con el servicio graciasLuciano G. S.
El cliente no dejó un comentario.Melissa C.
El cliente no dejó un comentario.Melissa C.
El cliente no dejó un comentario.peter S.
Hampstead was not the original pick-up location. I was supposed to pick up in Winsor Mill but when I arrived they didn't have any 10' trucks and I was not contacted to change my pickup location beforehand despite putting down a deposit for the truck two weeks in advance. I got my deposit back, however I drove significantly out of my way and had to adjust my entire moving schedule for the day.Tamara S.
El cliente no dejó un comentario.Tracy W.
Great staff. Flexible and friendly. Just as expected.Peter S.
El cliente no dejó un comentario.Kelsey M.
Could use better signage for truck parking.Donnie F.
El cliente no dejó un comentario.Eric F.
Doug has helped me on several occasions and is a great guy who knows his stuff.KELLY W.
El cliente no dejó un comentario.Haven S.
The Uhaul rental process was great, the guys at Hampstead Auto Parts were easy to work with and very accommodating for my move needs.Daniel C.
El cliente no dejó un comentario.Mark W.
El cliente no dejó un comentario.Gregory L.
El cliente no dejó un comentario.Courtnie H.
Everyone was helpful no improvement neededdan B.
The staff at the Hampstead location was friendly and efficient. We had to change our truck return date at pickup, but they were able to accommodate us with no issues. Overall a very good experience. The only negative issue we had was that on the truck we rented, the â€œmom's atticâ€ area had a bad leak during a rain storm and some of our boxes were soggy and falling apart when we unloaded the truck. I reported this to the agent when we returned the truck.tony B.
Customer service is greatJOHN K.
El cliente no dejó un comentario.Chad N.
The pick up location representative, Doug, was amazing! I highly recommend him and Hampstead Auto parts for pick up. Our issue was with the truck itself. Due to rain during our trip, some of our belongings got wet! Not just the items at the back by the door, but those in the overcab portion, known as Grandmas Attic.Mark F.
El cliente no dejó un comentario.Christopher C.
El cliente no dejó un comentario.Mark H.
El cliente no dejó un comentario.Matthew M.
El cliente no dejó un comentario.Lee H.
El cliente no dejó un comentario.Kelly W.
El cliente no dejó un comentario.David G.
El cliente no dejó un comentario.Robert V.
Only half a tank of gas when I picked it upEllen T.
Just as smooth at the drop off location. Greeted professionally, completed the paperwork and I was on my way.Jarrod D.
El cliente no dejó un comentario.Brian U.
I'm not sure if I missed it, but it would've been nice to know what settings my phone had to have for 24/7 pickup. Then I wouldn't have had to call customer service for my location to be determined. Also, it wouldn't let me use my cell (error said number already in use), which was frustrating - but had nothing to do with the location.Darla P.
El cliente no dejó un comentario.Hal P.
El cliente no dejó un comentario.Paul K.
El cliente no dejó un comentario.John B.
El cliente no dejó un comentario.Daniel B.
El cliente no dejó un comentario.kathy K.
More than half of the rear storage area floor was covered in dried mud.Kenneth S.
I've rented from Doug a couple of times recently and has been great to deal with. I definitely recommend Hampstead Auto Parts when looking to rent a U-Haul or for auto supplies in general!Max C.
It's not clear where the office is, but that was the only issue.Bjorn N.
El cliente no dejó un comentario.Max C.
El cliente no dejó un comentario.frank A.
El cliente no dejó un comentario.Timothy D.
El cliente no dejó un comentario.Marshall G.
Awesome service people at Hampstead Auto. Will be coming back for sure in the near future for in town rentalsBrian U.
El cliente no dejó un comentario.Luke M.
El cliente no dejó un comentario.Kenneth I.
Drop off was convenient and easy. Again, there were no surprises. The truck served us well for our needs, the staff we dealt with were helpful and professional and the overall experience was was great - we were delivered what was promised and expected. Gracias.MARILYN M.
El cliente no dejó un comentario.brendaa B.
El cliente no dejó un comentario.Terri M.
I never got a phone call about my final location changePaul J.
El cliente no dejó un comentario.Pierre P.
El cliente no dejó un comentario.Barry H.
Should show the customer a map or overlay of what the drop off place looks like, where the office is and where the drop off lot is. For the after hours drop off, I was not sure where to put the trailer. I had to do some looking and reasoning on where to park the trailer.KEN Q.
There is nothing that this facility could do to improve because everything was just perfect the people there are awesome Mister Doug wheeler got me in and out just like that made everything nice and easyDONNA T.
El cliente no dejó un comentario.Kevin C.
El cliente no dejó un comentario.Daniel K.
We only went to Hamsted because they lost our reservation. They kept having us drive between two Westminster locations. The entire experience was a nightmare.Danni F.
Best experience I've received with renting from uhaul will always use this location when needed my last experience was horrible with a different location I feel this location should always have a car trailer on hand so I'll never have to experience a bad experience with uhaulChristopher T.
El cliente no dejó un comentario.Amanda C.
The drop off process was extremely easy and the staff were very friendly and helpful.Russell P.
El cliente no dejó un comentario.Daniel G.
El cliente no dejó un comentario.Angela W.
Easy to work with. Courteous and knowledgeableDean A.
El cliente no dejó un comentario.Matthew F.
Agents need to better understand the drop off point services. I was told I could go to one location who would accept the trailer but they did not luckily I found a second location very nearby. Is good bring issues in the future.Michael W.
El cliente no dejó un comentario.scott S.
Recvd email while traveling that the location for drop off was actually changed while en route to Hampstead, MD. Returned trailer as scheduled initially to Hampstead. Uhaul should not attempt to change drop off locations on the customer just for convenience of U-haul. Once customer makes all arrangements, that is their plan and should not be attempted to be changed without customer consent. Otherwise, experience was overall excellent.cynthia S.
El cliente no dejó un comentario.josh R.
El cliente no dejó un comentario.Charles I.
El cliente no dejó un comentario.Dan A.
El cliente no dejó un comentario.Rene N.
El cliente no dejó un comentario.Michael M.
The guy Doug that we dealt with was 100% professional, courteous and kept me informed as soon as the truck got back so I could get it.douglas D.
Friendly service!!Matthew B.
El cliente no dejó un comentario.Robert S.
All good.DOUGLAS W.
The counter person was very helpful at the store. When I took the trailer to the drop yard, I pointed a tire that had very thin tread on the inside and a wear spot on the electric cable to the person meeting us there, and he nothing but disinterested in what I had to say. Other than that, no problems at all.Sue M.
El cliente no dejó un comentario.Pamela M.
El cliente no dejó un comentario.Cheryl S.
Cup holders were dirty with spilled coffee, so I just didn't use them. Alignment was off in the steering wheel. Staff were friendly and helpful.Wendi S.
quoted 29.95,charged 120.00Shawn W.
El cliente no dejó un comentario.Rian M.
El cliente no dejó un comentario.John W.
Need Jack's for the pull behind trailer or a cinder block but other than that it pulled great.Kelly L M.
El cliente no dejó un comentario.Kimberly F.
Drop off was easy and straightforward.Michelle W.
El cliente no dejó un comentario.Allison S.
El cliente no dejó un comentario.Thomas B.
El cliente no dejó un comentario.Susan G.
El cliente no dejó un comentario.Rick M.
El cliente no dejó un comentario.Mark D.
I always appreciate the service and direct communication that I get from Doug at this authorized U-Haul location.FRANK S.