Customer Reviews for Halls Auto
(U-Haul Neighborhood Dealer)

148 reviews

1081 Great Bend Tpke   Pleasant Mount, PA 18453

(570) 448-2093

Office Hours

  • Mon-Fri: 9 am–4:30 pm
  • Sat: 9 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(570) 448-2093

1081 Great Bend Tpke
Pleasant Mount, PA 18453

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–4:30 pm
  • Sat: 9 am–12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Zachary Wehrman 
Rating:
3.0

Customer did not leave a comment.

John Stueber 
Rating:
5.0

Customer did not leave a comment.

Christopher Mikulak 
Rating:
5.0

Customer did not leave a comment.

Lynn Goffredo 
Rating:
4.0

Clearer information during the on-line reservation process. The facility I chose due to proximity is no longer in service. I will continue to use Hall's Auto for all of my future needs, they were that good. Staff was professional, accommodating, and punctual. They are an asset to your organization.

Richard Hnatko 
Rating:
3.0

Had trouble with remote pickup/drop off, app could not pick up location to allow me to pick up/drop off.

Emily Thomas 
Rating:
5.0

Customer did not leave a comment.

Lynn Goffredo 
Rating:
5.0

Customer did not leave a comment.

dawn thomas 
Rating:
5.0

Best experience ever! Tim helped with hooking up the trailer and was so nice. It went very smooth!!

Maureen Cosby 
Rating:
5.0

Customer did not leave a comment.

JAYA BALSAM 
Rating:
5.0

Customer did not leave a comment.

Eddie Runco 
Rating:
5.0

Customer did not leave a comment.

George Poplawski 
Rating:
5.0

Customer did not leave a comment.

Thomas Terpak 
Rating:
5.0

Customer did not leave a comment.

Eddie Runco 
Rating:
5.0

Customer did not leave a comment.

Adam Pajka 
Rating:
5.0

Customer did not leave a comment.

EDWARD RUNCO 
Rating:
5.0

Customer did not leave a comment.

Brenda Riefler 
Rating:
5.0

Customer did not leave a comment.

Mary Yazdzik 
Rating:
4.0

Customer did not leave a comment.

Samantha Dolph 
Rating:
5.0

Customer did not leave a comment.

Karen Knehr-Paulin 
Rating:
5.0

this is a local small business, they do a great job at everything they do.

Jerry Fay 
Rating:
5.0

Customer did not leave a comment.

EDWARD RUNCO 
Rating:
5.0

Customer did not leave a comment.

EDWARD RUNCO 
Rating:
5.0

Customer did not leave a comment.

EDWARD RUNCO 
Rating:
5.0

Customer did not leave a comment.

Lucinda Miranda 
Rating:
5.0

Customer did not leave a comment.

Lucinda Miranda 
Rating:
5.0

Customer did not leave a comment.

Ed Jonas 
Rating:
2.0

Customer did not leave a comment.

Stewart Cornwell 
Rating:
5.0

Customer did not leave a comment.

EDWARD RUNCO 
Rating:
5.0

Customer did not leave a comment.

EDWARD RUNCO 
Rating:
3.0

Customer did not leave a comment.

Edward VanDyk 
Rating:
5.0

Customer did not leave a comment.

Chuck Acker 
Rating:
5.0

Customer did not leave a comment.

Robert Branigan 
Rating:
5.0

Customer did not leave a comment.

Glenn Butler 
Rating:
1.0

Terrible experience with UHaul. Reserved truck and auto transport. Day before UHaul called and said they didn’t have an auto transport in that pick up location and I’d have to drive 20miles in the opposite direction to get the trailer after getting the truck . Then day of UHaul called and said that the combo I was able to order online doesn’t work and I’d have to upgrade to the bigger truck which is at the same location as the trailer (25mins of driving) we get the truck and trailer. Truck is dirty. Trailer is missing safety chains. Waited over an hour for the guy to try and find another chain. Never did drove 5hrs with no safety chains. Gas gauge in truck sticks and reads at an incorrect level. Customer service sucks. I will never use UHaul again

Lauren Ahlers 
Rating:
3.0

This location is a car and truck repair location. Not much U-Haul inventory. Not much space for parking and storage. Workers are very friendly and will help with any issue you have. Very accommodating

DOUGLAS SHEARER 
Rating:
5.0

Customer did not leave a comment.

William Callanan 
Rating:
5.0

When I made the reservation for the truck I would expect the truck to be located close to where I needed it. Why bring a truck to a place 40 minutes away from where your customer needs it with U-hauls near by where they could get it. Though the lady there was friendly and very nice and understanding. But the place was way out of the way in the mountains. This does not make your customers happy.

JOHN BOHUSH 
Rating:
5.0

Customer did not leave a comment.

Jay Balsam 
Rating:
4.0

Customer did not leave a comment.

WILLIAM CALLANAN 
Rating:
5.0

Customer did not leave a comment.

EDWARD RUNCO 
Rating:
3.0

Make sure there is a much closer location and that the owner of this location arrives on time

Christina Roseburgh 
Rating:
5.0

Customer did not leave a comment.

Michael Gavin 
Rating:
5.0

Customer did not leave a comment.

KELLY CZAPNIK 
Rating:
5.0

Very pleasant experience. Made it very easy.!

john avery 
Rating:
5.0

People at Hall’s were friendly and accommodating.

MICHAEL BARNEY 
Rating:
5.0

Customer did not leave a comment.

AARON PICKARSKI 
Rating:
5.0

Customer did not leave a comment.

JAMES SCHAUB 
Rating:
4.0

Customer did not leave a comment.

paula Bronson 
Rating:
5.0

Customer did not leave a comment.

MICHAEL TORSIELLO 
Rating:
4.0

Customer did not leave a comment.

Leeanna Zembrzycki 
Rating:
5.0

Customer did not leave a comment.

TIM HALL 
Rating:
3.0

I made a reservation for this truck at a location nearer to my business than this...and on the day of the pick up received an email with the confirmation to come here... I picked up 2 other trucks at the original location and was disturbed that all 3 trucks were not at the same location.... I should have been notified by phone ...and would have expected U HAUL to move the truck to the location that i reserved.

Camp Towanda 
Rating:
5.0

Customer did not leave a comment.

William Callanan 
Rating:
5.0

Customer did not leave a comment.

Karen Knehr-Paulin 
Rating:
3.0

Customer did not leave a comment.

Don Block 
Rating:
5.0

Customer did not leave a comment.

Chris Runco 
Rating:
5.0

the place is great. they even have a 24hour drop off available. made things very smooth and easy

Edward Joskow 
Rating:
5.0

great bunch of folks, helpful and accommodating. Excellent experience overall.

jeremy Yadlosky 
Rating:
5.0

Customer did not leave a comment.

Bob Lyttle 
Rating:
4.0

Customer did not leave a comment.

gwen legendy 
Rating:
5.0

Outstanding service at pick up and return.

Michael McTague 
Rating:
5.0

Keep doing what you do

PAUL MAZUROSKI 
Rating:
5.0

excellent

Bob Lyttle 
Rating:
5.0

Customer did not leave a comment.

EDDIE RUNCO 
Rating:
5.0

Nothing the trucks and people were excellent.

Tom Allen 
Rating:
1.0

Customer did not leave a comment.

Richard Mclaine 
Rating:
4.0

Customer did not leave a comment.

Colleen Campion 
Rating:
5.0

Customer did not leave a comment.

Pavol Almasi 
Rating:
5.0

Customer did not leave a comment.

James Knapp 
Rating:
4.0

I like the self pick up.

Kam DeLong 
Rating:
5.0

Exc service

John Sullivan 
Rating:
5.0

The only way this could have been better is if someone drove the truck for me.

EDDIE RUNCO 
Rating:
5.0

Customer did not leave a comment.

Douglas Munro 
Rating:
5.0

Great people to work with. I would highly recommend this U-Haul location.

Nicholas Johannes 
Rating:
5.0

Thank you for all your help!!

ANN CLARK 
Rating:
5.0

Very accommodating and helpful. Thank you!!

Ann Clark 
Rating:
5.0

very satisfied!!

Pam Doherty 
Rating:
4.0

Customer did not leave a comment.

Ed Richardson 
Rating:
5.0

very nice. very helpful.

Steve Zeiser 
Rating:
5.0

Tim at Hall's was excellent. I had to change drop off location and we used Hall's. He welcomed me to the area and we talked about our common NJ experiences. I will recommend this place to friends and family and just add that Tim is a great ambassador for U-Haul

Paul Ungerleider 
Rating:
5.0

Could not be nicer to deal with and very helpful. Thankyou very much.

Steve Zeiser 
Rating:
5.0

Ed was very nice to work with. Great Guy. Im happy.

Steve Zeiser 
Rating:
5.0

Customer did not leave a comment.

Cheryl Balsam 
Rating:
5.0

It is a pleasure to work with them. They are very accomodating.

Camp Raninu 
Rating:
5.0

Nothing. Everything was fine.

John Peper 
Rating:
3.0

Customer did not leave a comment.

Terrence Obrien 
Rating:
5.0

They went out of their way to make sure I had the truck when I needed it.

JACK DIXON 
Rating:
4.0

Customer did not leave a comment.

Mark McGraw 
Rating:
5.0

Customer did not leave a comment.

Larry Brown Jr 
Rating:
4.0

Great location for us.

ROBERT SANTERAMO 
Rating:
4.0

Customer did not leave a comment.

CHARLOTTE Scott 
Rating:
5.0

Friendly service and nice to work with. The truck was very well maintained had no problems.

MEGAN BUNGAY 
Rating:
3.0

Customer did not leave a comment.

JOHN BAILEY 
Rating:
2.0

Have the size truck I ordered available instead of a smaller one.

Shannon Keith 
Rating:
3.0

The people there (Joan was one) were super friendly, helpful and courteous!

Alfred Padeletti 
Rating:
5.0

Great personnel

STEVEN ARCH 
Rating:
4.0

Customer did not leave a comment.

Thomas Miller 
Rating:
5.0

Very friendly and helpful.

Ryan Ciarrocchi 
Rating:
5.0

Customer did not leave a comment.

ED MAYO 
No reviews have been submitted for this location.

Additional Services at this Location

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  • Trailers & Towing

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