Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Clearer information during the on-line reservation process. The facility I chose due to proximity is no longer in service. I will continue to use Hall's Auto for all of my future needs, they were that good. Staff was professional, accommodating, and punctual. They are an asset to your organization.
Richard Hnatko
Rating:
3.0
Had trouble with remote pickup/drop off, app could not pick up location to allow me to pick up/drop off.
Emily Thomas
Rating:
5.0
Customer did not leave a comment.
Lynn Goffredo
Rating:
5.0
Customer did not leave a comment.
dawn thomas
Rating:
5.0
Best experience ever! Tim helped with hooking up the trailer and was so nice. It went very smooth!!
Maureen Cosby
Rating:
5.0
Customer did not leave a comment.
JAYA BALSAM
Rating:
5.0
Customer did not leave a comment.
Eddie Runco
Rating:
5.0
Customer did not leave a comment.
George Poplawski
Rating:
5.0
Customer did not leave a comment.
Thomas Terpak
Rating:
5.0
Customer did not leave a comment.
Eddie Runco
Rating:
5.0
Customer did not leave a comment.
Adam Pajka
Rating:
5.0
Customer did not leave a comment.
EDWARD RUNCO
Rating:
5.0
Customer did not leave a comment.
Brenda Riefler
Rating:
5.0
Customer did not leave a comment.
Mary Yazdzik
Rating:
4.0
Customer did not leave a comment.
Samantha Dolph
Rating:
5.0
Customer did not leave a comment.
Karen Knehr-Paulin
Rating:
5.0
this is a local small business, they do a great job at everything they do.
Jerry Fay
Rating:
5.0
Customer did not leave a comment.
EDWARD RUNCO
Rating:
5.0
Customer did not leave a comment.
EDWARD RUNCO
Rating:
5.0
Customer did not leave a comment.
EDWARD RUNCO
Rating:
5.0
Customer did not leave a comment.
Lucinda Miranda
Rating:
5.0
Customer did not leave a comment.
Lucinda Miranda
Rating:
5.0
Customer did not leave a comment.
Ed Jonas
Rating:
2.0
Customer did not leave a comment.
Stewart Cornwell
Rating:
5.0
Customer did not leave a comment.
EDWARD RUNCO
Rating:
5.0
Customer did not leave a comment.
EDWARD RUNCO
Rating:
3.0
Customer did not leave a comment.
Edward VanDyk
Rating:
5.0
Customer did not leave a comment.
Chuck Acker
Rating:
5.0
Customer did not leave a comment.
Robert Branigan
Rating:
5.0
Customer did not leave a comment.
Glenn Butler
Rating:
1.0
Terrible experience with UHaul. Reserved truck and auto transport. Day before UHaul called and said they didn’t have an auto transport in that pick up location and I’d have to drive 20miles in the opposite direction to get the trailer after getting the truck . Then day of UHaul called and said that the combo I was able to order online doesn’t work and I’d have to upgrade to the bigger truck which is at the same location as the trailer (25mins of driving) we get the truck and trailer. Truck is dirty. Trailer is missing safety chains. Waited over an hour for the guy to try and find another chain. Never did drove 5hrs with no safety chains. Gas gauge in truck sticks and reads at an incorrect level. Customer service sucks. I will never use UHaul again
Lauren Ahlers
Rating:
3.0
This location is a car and truck repair location. Not much U-Haul inventory. Not much space for parking and storage. Workers are very friendly and will help with any issue you have. Very accommodating
DOUGLAS SHEARER
Rating:
5.0
Customer did not leave a comment.
William Callanan
Rating:
5.0
When I made the reservation for the truck I would expect the truck to be located close to where I needed it. Why bring a truck to a place 40 minutes away from where your customer needs it with U-hauls near by where they could get it. Though the lady there was friendly and very nice and understanding. But the place was way out of the way in the mountains. This does not make your customers happy.
JOHN BOHUSH
Rating:
5.0
Customer did not leave a comment.
Jay Balsam
Rating:
4.0
Customer did not leave a comment.
WILLIAM CALLANAN
Rating:
5.0
Customer did not leave a comment.
EDWARD RUNCO
Rating:
3.0
Make sure there is a much closer location and that the owner of this location arrives on time
Christina Roseburgh
Rating:
5.0
Customer did not leave a comment.
Michael Gavin
Rating:
5.0
Customer did not leave a comment.
KELLY CZAPNIK
Rating:
5.0
Very pleasant experience. Made it very easy.!
john avery
Rating:
5.0
People at Hall’s were friendly and accommodating.
MICHAEL BARNEY
Rating:
5.0
Customer did not leave a comment.
AARON PICKARSKI
Rating:
5.0
Customer did not leave a comment.
JAMES SCHAUB
Rating:
4.0
Customer did not leave a comment.
paula Bronson
Rating:
5.0
Customer did not leave a comment.
MICHAEL TORSIELLO
Rating:
4.0
Customer did not leave a comment.
Leeanna Zembrzycki
Rating:
5.0
Customer did not leave a comment.
TIM HALL
Rating:
3.0
I made a reservation for this truck at a location nearer to my business than this...and on the day of the pick up received an email with the confirmation to come here...
I picked up 2 other trucks at the original location and was disturbed that all 3 trucks were not at the same location....
I should have been notified by phone ...and would have expected U HAUL to move the truck to the location that i reserved.
Camp Towanda
Rating:
5.0
Customer did not leave a comment.
William Callanan
Rating:
5.0
Customer did not leave a comment.
Karen Knehr-Paulin
Rating:
3.0
Customer did not leave a comment.
Don Block
Rating:
5.0
Customer did not leave a comment.
Chris Runco
Rating:
5.0
the place is great. they even have a 24hour drop off available. made things very smooth and easy
Edward Joskow
Rating:
5.0
great bunch of folks, helpful and accommodating. Excellent experience overall.
jeremy Yadlosky
Rating:
5.0
Customer did not leave a comment.
Bob Lyttle
Rating:
4.0
Customer did not leave a comment.
gwen legendy
Rating:
5.0
Outstanding service at pick up and return.
Michael McTague
Rating:
5.0
Keep doing what you do
PAUL MAZUROSKI
Rating:
5.0
excellent
Bob Lyttle
Rating:
5.0
Customer did not leave a comment.
EDDIE RUNCO
Rating:
5.0
Nothing the trucks and people were excellent.
Tom Allen
Rating:
1.0
Customer did not leave a comment.
Richard Mclaine
Rating:
4.0
Customer did not leave a comment.
Colleen Campion
Rating:
5.0
Customer did not leave a comment.
Pavol Almasi
Rating:
5.0
Customer did not leave a comment.
James Knapp
Rating:
4.0
I like the self pick up.
Kam DeLong
Rating:
5.0
Exc service
John Sullivan
Rating:
5.0
The only way this could have been better is if someone drove the truck for me.
EDDIE RUNCO
Rating:
5.0
Customer did not leave a comment.
Douglas Munro
Rating:
5.0
Great people to work with. I would highly recommend this U-Haul location.
Nicholas Johannes
Rating:
5.0
Thank you for all your help!!
ANN CLARK
Rating:
5.0
Very accommodating and helpful. Thank you!!
Ann Clark
Rating:
5.0
very satisfied!!
Pam Doherty
Rating:
4.0
Customer did not leave a comment.
Ed Richardson
Rating:
5.0
very nice. very helpful.
Steve Zeiser
Rating:
5.0
Tim at Hall's was excellent. I had to change drop off location and we used Hall's. He welcomed me to the area and we talked about our common NJ experiences. I will recommend this place to friends and family and just add that Tim is a great ambassador for U-Haul
Paul Ungerleider
Rating:
5.0
Could not be nicer to deal with and very helpful. Thankyou very much.
Steve Zeiser
Rating:
5.0
Ed was very nice to work with. Great Guy. Im happy.
Steve Zeiser
Rating:
5.0
Customer did not leave a comment.
Cheryl Balsam
Rating:
5.0
It is a pleasure to work with them. They are very accomodating.
Camp Raninu
Rating:
5.0
Nothing. Everything was fine.
John Peper
Rating:
3.0
Customer did not leave a comment.
Terrence Obrien
Rating:
5.0
They went out of their way to make sure I had the truck when I needed it.
JACK DIXON
Rating:
4.0
Customer did not leave a comment.
Mark McGraw
Rating:
5.0
Customer did not leave a comment.
Larry Brown Jr
Rating:
4.0
Great location for us.
ROBERT SANTERAMO
Rating:
4.0
Customer did not leave a comment.
CHARLOTTE Scott
Rating:
5.0
Friendly service and nice to work with.
The truck was very well maintained had no problems.
MEGAN BUNGAY
Rating:
3.0
Customer did not leave a comment.
JOHN BAILEY
Rating:
2.0
Have the size truck I ordered available instead of a smaller one.
Shannon Keith
Rating:
3.0
The people there (Joan was one) were super friendly, helpful and courteous!