Customer Reviews for Hair Studio One
(Distribuidor de U-Haul del vecindario)

425 comentarios

1225 Highland Ave   Montgomery, AL 36104

(334) 240-3148

Horarios de la ubicación

  • Lun.: 12 p. m. - 5 p. m.
  • Mar. - jue.: 9 a. m. - 7 p. m.
  • Vie.: 8 a. m. - 7 p. m.
  • Sáb.: 7 a. m. - 5 p. m.
  • Dom.: cerrado
Horario especial
  • 11/26/2021 - 11/29/2021: cerrado

Servicios en esta ubicación:

Contáctanos

(334) 240-3148

1225 Highland Ave
Montgomery, AL 36104

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun.: 12 p. m. - 5 p. m.
  • Mar. - jue.: 9 a. m. - 7 p. m.
  • Vie.: 8 a. m. - 7 p. m.
  • Sáb.: 7 a. m. - 5 p. m.
  • Dom.: cerrado
Horario especial
  • 11/26/2021 - 11/29/2021: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

El cliente no dejó un comentario.

charles B. 
Clasificación:
5.0

Awesome location great customer service

Stacey C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Barbara B. 
Clasificación:
5.0

Thanks for being in business and open. They had what I needed and if I needed something else they would have been able to take care of it.

Andre H. 
Clasificación:
4.0

The Uhaul's dolly was opened from a previous rental and I did not use it and made photos to prove I did not as soon as we opened the back of it after speaking to CJ? I hope that is your name...you are lovely. Thank you for helping me before my surgery.

David Paul N. 
Clasificación:
1.0

Can't improve nothing for me..cause I will never get a u-haul truck frm y'all again

Senetra W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES D. 
Clasificación:
3.0

The location was okay, the equipment was awful. The breaks didn't work.

Rasheatia G. 
Clasificación:
3.0

El cliente no dejó un comentario.

jasmine E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jean B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carolyn P. 
Clasificación:
1.0

I was overcharged and accused of keeping the equipment. Now I have been charged twice. Absolutely awful experience.

Alex S. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS I. 
Clasificación:
5.0

Make sure gas is in the truck.

Tiphanie F. 
Clasificación:
5.0

Have orders verified and ready for customer pick up at scheduled time. System is very slow.

Breonna J. 
Clasificación:
3.0

El cliente no dejó un comentario.

Ashley H. 
Clasificación:
5.0

El cliente no dejó un comentario.

DERRICK D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Windy M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Darrell C. 
Clasificación:
3.0

El cliente no dejó un comentario.

CHRISTOPHER C. 
Clasificación:
2.0

1. I should have never had to go to this particular location in the first place. 2. When a reservation is confirmed honor it and do everything in your power to make sure that the customer gets what is ordered.

Charlie B. 
Clasificación:
5.0

She is top notch. Went above & beyond to accommodate the truck & tow dolly.

Andres S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laurie B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Krystle S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Calathia T. 
Clasificación:
4.0

Received friendly and efficient checkout and check in.

Matthew C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katia M. 
Clasificación:
1.0

Customer service agent was EXTREMELY nice. She tried to rectify the following issues. Problems: cab was filthy and covered in ants! No spare truck. We had to wear garbage bags on our legs to keep from getting bit. Took both of us over an hour to get it somewhat clean from mud and to remove sticky residue with disinfectant. Bought ant killer and sprayed out cab. Had to sit on blankets to stay away from residual ants and mud. Truck had 1/8th tank of gas. Had to find gas quickly. Customer service agent felt bad and provided fuel and cleanliness credits. Car carrier jack was EXTREMELY hard to turn handle. Rear safety chain missing. No spare chain or car carrier available. Had to improvise on my own. Ants came back with a vengeance! Got all biten up during return, especially all over the driver's side. TOTALLY AN UNSATISFACTORY EXPERIENCE.

John C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Bruce H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maurice I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristen W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael S. 
Clasificación:
4.0

Fix your app. Twice I had my order up and it randomly went away and closed out. When I returned the truck, I clicked the instructions for where to return the keys and the order closed out without prompt leaving me to guess where to put the key. I used the same box and code given to me at pick up. If I was at a new location I would have been out of luck. Also, your phones and chat are horrible. 20 mins to talk to someone and when you do they just want to transfer you. When I tried chat, waited about 15-20 mins after I posed my question and I got kicked off for inactivate.

Kyle K. 
Clasificación:
4.0

Friendly courteous and pleasant demeanor

KENNETH A. 
Clasificación:
2.0

El cliente no dejó un comentario.

John R. 
Clasificación:
4.0

El cliente no dejó un comentario.

WILLIAM W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rudolph W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles M. 
Clasificación:
5.0

El cliente no dejó un comentario.

William T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Loreal O. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHEYENNE M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kurt G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Spence T. 
Clasificación:
3.0

El cliente no dejó un comentario.

CHIQUITA B. 
Clasificación:
3.0

El cliente no dejó un comentario.

James M. 
Clasificación:
3.0

El cliente no dejó un comentario.

MARCAVIUS D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Aldolphus R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Louis J. 
Clasificación:
5.0

Everything went well, only issues i had was online and I got plenty of help when I called for assistance.

Johnny N. 
Clasificación:
5.0

Can't think of anything. Experience was a 10

Timothy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

LATOYA N. 
Clasificación:
4.0

The web site instructions were a bit complicated. But, overall it worked and I am satisfied.

Steven P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew W. 
Clasificación:
2.0

i rented on Sunday and asked to pick up at a place that was open on sunday. my pickup got moved twice to places that were not open on Sunday. The lady at hair one came in in 25 minutes when i called her. When it changed locations it gave me a link that did not work to reply to the change and i was on hold for 25 minutes to th 800 number

Timothy W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Whitney W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jennifer M. 
Clasificación:
3.0

If the dropoff location has changed, it would be helpful to send an email or call. It would also be helpful if anyone knew what had happened so that they could give this information when called.

Sean C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deborah N. 
Clasificación:
5.0

Carolyn was amazing. She was extremely helpful and attentive to my needs. I will frequent them in the future and recommend.

cheryl B. 
Clasificación:
5.0

The lady, Carol (?), running the Hair Studio One location was fantastic! She had everything ready and helped get the dolly hooked up and the car I was towing loaded!

Frank P. 
Clasificación:
5.0

El cliente no dejó un comentario.

dennis S. 
Clasificación:
4.0

They were very friendly the atmosphere was so pleasant and I would definitely recommend the friends

sandra C. 
Clasificación:
5.0

I was amazed at the technology used. No human contact when I made an online reservation.

John M. 
Clasificación:
3.0

There was ABSOLUTELY NO BRAKE FLUID IN THE TRAILER MASTER CYLINDER. As in, your finger would not get wet if you stuck it down in there. The master cylinder and wheel cylinders looked new, as did many of the rubber hoses in the brake system. I figure someone replaced all or most of the components and just sort of forgot to put fluid in it. I filled it and bled it using my vacuum brake bleeder. I should not have had to do that, but I did not have time to return it and get another one.

Neil S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marcos S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary M. 
Clasificación:
3.0

El cliente no dejó un comentario.

ALLISON S. 
Clasificación:
5.0

She. Was very nice and patient I'll refer everyone to go to this location

Jayla R. 
Clasificación:
5.0

CJ was very professional and prepared for my arrival.

Scott L. 
Clasificación:
5.0

I have rented from this business on numerous occasions and they are always helpful.

Daniel K. 
Clasificación:
5.0

I really don't think it can get better, the staff were friendly and very helpful and had my trailer ready to go! Thank You

Nicholas S. 
Clasificación:
5.0

Your website had ID'd a different site for pickup when I scheduled the truck. While I was contacted by the proprietor of the actual one, and my experience was great, it would have been less confusing if that possibility was clearer from the website.

Courtney T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennilee Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

lisa T. 
Clasificación:
5.0

The young lady was awesome. Customer service was GREAT.

Annie A. 
Clasificación:
5.0

Everything was great. The pickup/drop-off was fast, and hassle-free. The agent Carolyn did a great job.

Zachary J. 
Clasificación:
5.0

El cliente no dejó un comentario.

LATASHA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronnie F. 
Clasificación:
3.0

El cliente no dejó un comentario.

myste K. 
Clasificación:
5.0

El cliente no dejó un comentario.

James A. 
Clasificación:
2.0

El cliente no dejó un comentario.

JAYTH G. 
Clasificación:
5.0

Carolyn is awesome to rent from - I will not use any other location in town moving forward.

Andrew G. 
Clasificación:
5.0

Nothing everything is just fine

Dericote P. 
Clasificación:
5.0

I can't think of one thing. All of the people at the location were very helpful and it was the easiest I've ever experienced renting from UHaul. Great location.

Timothy B. 
Clasificación:
1.0

El cliente no dejó un comentario.

Makhári W. 
Clasificación:
5.0

My visit was fast and easy! The owner was nice and if I every need to rent another U-Haul I will be returning.

Leedavida M. 
Clasificación:
1.0

This is the second time I have dropped off at this location and neither times has someone been there. Called the number finally got a Person on the phone that said to bring it to another location. This is of course was on my lunch hour and I had to get back. Finally they said I could do a checkin by phone after I told the person repeatedly I can't drop off a trailer in the drop box. I.e. there are no keys. The parking lot is on a hill and it kept rolling down. Finally had to find broken up concrete to put under the tires. None of this would have been an issue had someone been there. I was late to work as well because a 10 minute ordeal turned into eternity.

DANIELLE C. 
Clasificación:
5.0

Everything about my rental experience was very good and the equipment was excellent.

David W. 
Clasificación:
5.0

This was by far the easiest and most friendly service I've received in a while. I highly recommend this location.

Raphael C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES S. 
Clasificación:
5.0

The lady that checked me in was really helpful. I think she is the owner

James S. 
Clasificación:
4.0

El cliente no dejó un comentario.

David J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandon R. 
Clasificación:
5.0

The ball was very to attach.it needs to have a crank siszer jack.

cheri L. 
Clasificación:
3.0

El cliente no dejó un comentario.

jacob C. 
No se han enviado comentarios para esta ubicación.

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