Customer Reviews for Hair Studio One
(U-Haul Neighborhood Dealer)

490 reviews

1225 Highland Ave   Montgomery, AL 36104

(334) 240-3148

Office Hours

  • Mon: 12 pm–5 pm
  • Tue-Thur: 9 am–7 pm
  • Fri: 8 am–7 pm
  • Sat: 7 am–5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(334) 240-3148

1225 Highland Ave
Montgomery, AL 36104

Services at this Location:

Office Hours

  • Mon: 12 pm–5 pm
  • Tue-Thur: 9 am–7 pm
  • Fri: 8 am–7 pm
  • Sat: 7 am–5 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

KELVIN MITCHELL 
Rating:
5.0

Customer did not leave a comment.

Laurabeth Russell 
Rating:
3.0

The left side lights were out and the right side tie down strap was wore out.

jesse replogle 
Rating:
5.0

Customer did not leave a comment.

Tyler Glenn 
Rating:
3.0

Customer did not leave a comment.

darnell addison 
Rating:
5.0

Customer did not leave a comment.

Darnell Addison 
Rating:
5.0

Good

lakisha Graham 
Rating:
4.0

Customer did not leave a comment.

Billy Tucker 
Rating:
4.0

Tight parking lot, but dealer is very friendly and helpful. Would certainly recommend.

Terry Spires 
Rating:
3.0

The tire was flat when I checked in and I waited 5 hours until it got fixed. There were tire pressure light and engine light on.

Jeonghyeon Kim 
Rating:
5.0

Customer did not leave a comment.

Zeshonne Luster 
Rating:
3.0

It was closed in the middle of the day on a Monday.

Thomas West 
Rating:
5.0

Very good people

Bakore Gassama 
Rating:
5.0

Customer did not leave a comment.

Chris Dickert 
Rating:
5.0

We're clean good to go...

Larry Casby 
Rating:
4.0

Customer did not leave a comment.

Shawanda Ross 
Rating:
5.0

Customer did not leave a comment.

Latanja Johnson 
Rating:
5.0

Customer did not leave a comment.

Courtney Reese 
Rating:
5.0

The sales clerk was very friendly and helpful. We didn't have to wait long either. Good Job!!!

Tim McClanahan 
Rating:
3.0

We were at the location to pick up the truck when we revived a phone call saying the truck was not available . The woman who notified us was not from the location but she arranged another truck got us. The lady at the location on Highlsnd Avenue was very good and we were so appreciative of her help, but overall very disappointed about our initial contact with uhaul.

peggy funk 
Rating:
2.0

Give the customer what they asked for. They were not open at pick up time. I had to go to another U-Haul for them to make contact with them. I had to hook up my own equipment. They gave my insurance without asking. I never get insurance. They were still closed when I returned 3 hours later

Charles Dysart 
Rating:
5.0

Customer did not leave a comment.

Tomeka Collins 
Rating:
5.0

Customer did not leave a comment.

Joycelyn Mumpfield 
Rating:
5.0

Customer did not leave a comment.

Kristi Drake 
Rating:
5.0

Customer did not leave a comment.

Mekaylah Harris 
Rating:
5.0

Customer did not leave a comment.

Donald Moore 
Rating:
5.0

Customer did not leave a comment.

ROBERT BROOKS 
Rating:
5.0

The staff while checking out was patient and amazing. Although on my behalf where it seemed like the worst to the end Uhal customer service/support was amazing and helped me stayed focused and not to give up. Thank you all.

Karlisha Rainer 
Rating:
5.0

Customer did not leave a comment.

Ursla Thomas 
Rating:
5.0

I will use something next time when I move thank you

Deborah Wilson 
Rating:
3.0

Customer did not leave a comment.

William Hora 
Rating:
5.0

Great customer service and very nice equipment. I will definitely use this location again.

William Perrin 
Rating:
5.0

Professional quick service

dorothy thomas 
Rating:
3.0

Customer did not leave a comment.

Dustin Stokley 
Rating:
5.0

Customer did not leave a comment.

Sheila Simmons 
Rating:
4.0

Customer did not leave a comment.

Kate McCollister 
Rating:
4.0

Gas gauge on truck indicated it was not full- it registered slightly over 3/4. The employee at this location was friendly and helpful.

Jerry Hulsey 
Rating:
3.0

Wasn't the best part of town...in a secluded area

Ayden Mitchell 
Rating:
5.0

It wasn't the location I was first given. If I had been given a less supportive or caring location my rental would have been a disaster. She came through for us. Over and beyond. Fixed a bad situation quick

John Griffin 
Rating:
5.0

Customer did not leave a comment.

Alicia Parker 
Rating:
3.0

Customer did not leave a comment.

KARLTON JOHNSON 
Rating:
3.0

Customer did not leave a comment.

Jonathan Ogburn 
Rating:
5.0

We returned the truck here I spoke with the agent and she was very easily to speak with she told us where to put the key and where to park the truck it was easy very problem Free Mrs Lois Rembert.

LOIS REMBERT 
Rating:
4.0

Customer did not leave a comment.

Crystal Frasier 
Rating:
5.0

Customer did not leave a comment.

mary Edenfield 
Rating:
3.0

Customer did not leave a comment.

Rosemary Henson 
Rating:
2.0

When did Uhaul become a side hustle to other business? When you are in an unfamiliar place pulling a trailer through city streets there should at least be a UHaul sign.

Justin Pabis 
Rating:
5.0

Customer did not leave a comment.

Antonio Gray 
Rating:
5.0

Customer did not leave a comment.

Stella Young 
Rating:
2.0

Better maintenance on "pods"; had two dry-rotted tires that required road service on the trip, both fenders fell off (one disintegrated when the tread came off the tire), and had to purchase 3 tie-downs to hold the U-Haul wrap on the pod.

Glenn MABLEY 
Rating:
5.0

The Location Ower was Very Helpful and Knowledgeable and Extremely Nice! Thanks!

Stanley Crawford 
Rating:
5.0

Customer did not leave a comment.

Nicholas Jackson 
Rating:
5.0

Business was great

brock Streeter jr 
Rating:
1.0

First, I reserved the truck for Sunday, April 24, 2022 and the location was not open, nor was I told that I had a share ride because I did the reservation online. After finally getting the truck picked it it was dirty. Lastly I needed to extend my rental, so I called and I was told that a scheduler had to make the changes. I was placed on hold for over 45 mins and no one never answered.

Darrell Bradford 
Rating:
4.0

Customer did not leave a comment.

MAITRI CHANDRASOMA 
Rating:
5.0

Everything was great

Ikyma Thomas 
Rating:
1.0

Didn’t have enough gas for me to make it to my destination end up having to spend 85$ just to get to where I was going.

Tankevia Durant 
Rating:
5.0

Everything was right on point she explained the contract the time to return the mobile check in what type of card to have the difference I will be recommending other people

Shelia Scott 
Rating:
2.0

Customer did not leave a comment.

Jeff Herrington 
Rating:
2.0

Customer did not leave a comment.

John Higgins 
Rating:
5.0

Customer did not leave a comment.

Chad Lyon 
Rating:
4.0

Customer did not leave a comment.

Don Wheat 
Rating:
5.0

Customer did not leave a comment.

NERIAH HOLLY 
Rating:
4.0

I like renting from this location because the office handles paperwork very quickly. Outside is pretty much self service. The trailer was in great shape except for the rusty wheels. I did not have any touble, but wheels can develop leaks if they rust through.

Brian Woika 
Rating:
5.0

Customer did not leave a comment.

Edward Pettway 
Rating:
3.0

Customer did not leave a comment.

charles bumpers 
Rating:
5.0

Awesome location great customer service

Stacey Calhoun 
Rating:
4.0

Customer did not leave a comment.

Barbara Bennett 
Rating:
5.0

Thanks for being in business and open. They had what I needed and if I needed something else they would have been able to take care of it.

Andre Hitchcock 
Rating:
4.0

The Uhaul's dolly was opened from a previous rental and I did not use it and made photos to prove I did not as soon as we opened the back of it after speaking to CJ? I hope that is your name...you are lovely. Thank you for helping me before my surgery.

David Paul Norman 
Rating:
1.0

Can’t improve nothing for me..cause I will never get a u-haul truck frm y’all again

Senetra Ware 
Rating:
5.0

Customer did not leave a comment.

JAMES DIAL 
Rating:
3.0

The location was okay, the equipment was awful. The breaks didn’t work.

Rasheatia Gilbert 
Rating:
3.0

Customer did not leave a comment.

jasmine easley 
Rating:
5.0

Customer did not leave a comment.

Jean Bradley 
Rating:
5.0

Customer did not leave a comment.

Jonathan Barganier 
Rating:
5.0

Customer did not leave a comment.

Carolyn Polhemus 
Rating:
1.0

I was overcharged and accused of keeping the equipment. Now I have been charged twice. Absolutely awful experience.

Alex Smith 
Rating:
5.0

Customer did not leave a comment.

THOMAS IRWIN 
Rating:
5.0

Make sure gas is in the truck.

Tiphanie Freeman 
Rating:
5.0

Have orders verified and ready for customer pick up at scheduled time. System is very slow.

Breonna Jackson 
Rating:
3.0

Customer did not leave a comment.

Ashley Hall 
Rating:
5.0

Customer did not leave a comment.

DERRICK DAVIS 
Rating:
5.0

Customer did not leave a comment.

Windy McCoy 
Rating:
3.0

Customer did not leave a comment.

Darrell Curry 
Rating:
3.0

Customer did not leave a comment.

CHRISTOPHER CONLON 
Rating:
2.0

1. I should have never had to go to this particular location in the first place. 2. When a reservation is confirmed honor it and do everything in your power to make sure that the customer gets what is ordered.

Charlie Brooks Jr 
Rating:
5.0

She is top notch. Went above & beyond to accommodate the truck & tow dolly.

Andres Salazar 
Rating:
5.0

Customer did not leave a comment.

Laurie Blount 
Rating:
5.0

Customer did not leave a comment.

Krystle Simmons 
Rating:
3.0

Customer did not leave a comment.

Calathia Toney 
Rating:
4.0

Received friendly and efficient checkout and check in.

Matthew Croy 
Rating:
5.0

Customer did not leave a comment.

Katia Maddox 
Rating:
1.0

Customer service agent was EXTREMELY nice. She tried to rectify the following issues. Problems: cab was filthy and covered in ants! No spare truck. We had to wear garbage bags on our legs to keep from getting bit. Took both of us over an hour to get it somewhat clean from mud and to remove sticky residue with disinfectant. Bought ant killer and sprayed out cab. Had to sit on blankets to stay away from residual ants and mud. Truck had 1/8th tank of gas. Had to find gas quickly. Customer service agent felt bad and provided fuel and cleanliness credits. Car carrier jack was EXTREMELY hard to turn handle. Rear safety chain missing. No spare chain or car carrier available. Had to improvise on my own. Ants came back with a vengeance! Got all biten up during return, especially all over the driver's side. TOTALLY AN UNSATISFACTORY EXPERIENCE.

John Coffindaffer 
Rating:
5.0

Customer did not leave a comment.

Christopher Brown 
Rating:
4.0

Customer did not leave a comment.

Bruce Heidelmark 
Rating:
5.0

Customer did not leave a comment.

Maurice INKEL 
Rating:
5.0

Customer did not leave a comment.

Patricia Brazil-Melton 
Rating:
5.0

Customer did not leave a comment.

Ryan Peek 
Rating:
5.0

Customer did not leave a comment.

Kristen White 
No reviews have been submitted for this location.

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