Customer Reviews for Hair Studio One
(U-Haul Neighborhood Dealer)

461 comentarios

1225 Highland Ave   Montgomery, AL 36104

(334) 240-3148

Horario

  • Lunes
    12 p. m. - 5 p. m.
  • Tue–Thur
    9 a. m. - 7 p. m.
  • Viernes
    8 a. m. - 7 p. m.
  • Sábado
    7 a. m. - 5 p. m.
  • Domingo
    Cerrado

Servicios en esta ubicación:

Contáctanos

(334) 240-3148

1225 Highland Ave
Montgomery, AL 36104

Servicios en esta ubicación:

Horario

  • Lunes
    12 p. m. - 5 p. m.
  • Tue–Thur
    9 a. m. - 7 p. m.
  • Viernes
    8 a. m. - 7 p. m.
  • Sábado
    7 a. m. - 5 p. m.
  • Domingo
    Cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

I will use something next time when I move thank you

Deborah W. 
Clasificación:
3.0

El cliente no dejó un comentario.

William H. 
Clasificación:
5.0

Great customer service and very nice equipment. I will definitely use this location again.

William P. 
Clasificación:
5.0

Professional quick service

dorothy T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Dustin S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sheila S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kate M. 
Clasificación:
4.0

Gas gauge on truck indicated it was not full- it registered slightly over 3/4. The employee at this location was friendly and helpful.

Jerry H. 
Clasificación:
3.0

Wasn't the best part of town...in a secluded area

Ayden M. 
Clasificación:
5.0

It wasn't the location I was first given. If I had been given a less supportive or caring location my rental would have been a disaster. She came through for us. Over and beyond. Fixed a bad situation quick

John G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alicia P. 
Clasificación:
3.0

El cliente no dejó un comentario.

KARLTON J. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jonathan O. 
Clasificación:
5.0

We returned the truck here I spoke with the agent and she was very easily to speak with she told us where to put the key and where to park the truck it was easy very problem Free Mrs Lois Rembert.

LOIS R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Crystal F. 
Clasificación:
5.0

El cliente no dejó un comentario.

mary E. 
Clasificación:
3.0

El cliente no dejó un comentario.

Rosemary H. 
Clasificación:
2.0

When did Uhaul become a side hustle to other business? When you are in an unfamiliar place pulling a trailer through city streets there should at least be a UHaul sign.

Justin P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Antonio G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stella Y. 
Clasificación:
2.0

Better maintenance on "pods"; had two dry-rotted tires that required road service on the trip, both fenders fell off (one disintegrated when the tread came off the tire), and had to purchase 3 tie-downs to hold the U-Haul wrap on the pod.

Glenn M. 
Clasificación:
5.0

The Location Ower was Very Helpful and Knowledgeable and Extremely Nice! Thanks!

Stanley C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicholas J. 
Clasificación:
5.0

Business was great

brock S. 
Clasificación:
1.0

First, I reserved the truck for Sunday, April 24, 2022 and the location was not open, nor was I told that I had a share ride because I did the reservation online. After finally getting the truck picked it it was dirty. Lastly I needed to extend my rental, so I called and I was told that a scheduler had to make the changes. I was placed on hold for over 45 mins and no one never answered.

Darrell B. 
Clasificación:
4.0

El cliente no dejó un comentario.

MAITRI C. 
Clasificación:
5.0

Everything was great

Ikyma T. 
Clasificación:
1.0

Didn't have enough gas for me to make it to my destination end up having to spend 85$ just to get to where I was going.

Tankevia D. 
Clasificación:
5.0

Everything was right on point she explained the contract the time to return the mobile check in what type of card to have the difference I will be recommending other people

Shelia S. 
Clasificación:
2.0

El cliente no dejó un comentario.

Jeff H. 
Clasificación:
2.0

El cliente no dejó un comentario.

John H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chad L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Don W. 
Clasificación:
5.0

El cliente no dejó un comentario.

NERIAH H. 
Clasificación:
4.0

I like renting from this location because the office handles paperwork very quickly. Outside is pretty much self service. The trailer was in great shape except for the rusty wheels. I did not have any touble, but wheels can develop leaks if they rust through.

Brian W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward P. 
Clasificación:
3.0

El cliente no dejó un comentario.

charles B. 
Clasificación:
5.0

Awesome location great customer service

Stacey C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Barbara B. 
Clasificación:
5.0

Thanks for being in business and open. They had what I needed and if I needed something else they would have been able to take care of it.

Andre H. 
Clasificación:
4.0

The Uhaul's dolly was opened from a previous rental and I did not use it and made photos to prove I did not as soon as we opened the back of it after speaking to CJ? I hope that is your name...you are lovely. Thank you for helping me before my surgery.

David Paul N. 
Clasificación:
1.0

Can't improve nothing for me..cause I will never get a u-haul truck frm y'all again

Senetra W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES D. 
Clasificación:
3.0

The location was okay, the equipment was awful. The breaks didn't work.

Rasheatia G. 
Clasificación:
3.0

El cliente no dejó un comentario.

jasmine E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jean B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carolyn P. 
Clasificación:
1.0

I was overcharged and accused of keeping the equipment. Now I have been charged twice. Absolutely awful experience.

Alex S. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS I. 
Clasificación:
5.0

Make sure gas is in the truck.

Tiphanie F. 
Clasificación:
5.0

Have orders verified and ready for customer pick up at scheduled time. System is very slow.

Breonna J. 
Clasificación:
3.0

El cliente no dejó un comentario.

Ashley H. 
Clasificación:
5.0

El cliente no dejó un comentario.

DERRICK D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Windy M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Darrell C. 
Clasificación:
3.0

El cliente no dejó un comentario.

CHRISTOPHER C. 
Clasificación:
2.0

1. I should have never had to go to this particular location in the first place. 2. When a reservation is confirmed honor it and do everything in your power to make sure that the customer gets what is ordered.

Charlie B. 
Clasificación:
5.0

She is top notch. Went above & beyond to accommodate the truck & tow dolly.

Andres S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laurie B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Krystle S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Calathia T. 
Clasificación:
4.0

Received friendly and efficient checkout and check in.

Matthew C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katia M. 
Clasificación:
1.0

Customer service agent was EXTREMELY nice. She tried to rectify the following issues. Problems: cab was filthy and covered in ants! No spare truck. We had to wear garbage bags on our legs to keep from getting bit. Took both of us over an hour to get it somewhat clean from mud and to remove sticky residue with disinfectant. Bought ant killer and sprayed out cab. Had to sit on blankets to stay away from residual ants and mud. Truck had 1/8th tank of gas. Had to find gas quickly. Customer service agent felt bad and provided fuel and cleanliness credits. Car carrier jack was EXTREMELY hard to turn handle. Rear safety chain missing. No spare chain or car carrier available. Had to improvise on my own. Ants came back with a vengeance! Got all biten up during return, especially all over the driver's side. TOTALLY AN UNSATISFACTORY EXPERIENCE.

John C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Bruce H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maurice I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristen W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael S. 
Clasificación:
4.0

Fix your app. Twice I had my order up and it randomly went away and closed out. When I returned the truck, I clicked the instructions for where to return the keys and the order closed out without prompt leaving me to guess where to put the key. I used the same box and code given to me at pick up. If I was at a new location I would have been out of luck. Also, your phones and chat are horrible. 20 mins to talk to someone and when you do they just want to transfer you. When I tried chat, waited about 15-20 mins after I posed my question and I got kicked off for inactivate.

Kyle K. 
Clasificación:
4.0

Friendly courteous and pleasant demeanor

KENNETH A. 
Clasificación:
2.0

El cliente no dejó un comentario.

John R. 
Clasificación:
4.0

El cliente no dejó un comentario.

WILLIAM W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rudolph W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles M. 
Clasificación:
5.0

El cliente no dejó un comentario.

William T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Loreal O. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHEYENNE M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kurt G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Spence T. 
Clasificación:
3.0

El cliente no dejó un comentario.

CHIQUITA B. 
Clasificación:
3.0

El cliente no dejó un comentario.

James M. 
Clasificación:
3.0

El cliente no dejó un comentario.

MARCAVIUS D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Aldolphus R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Louis J. 
Clasificación:
5.0

Everything went well, only issues i had was online and I got plenty of help when I called for assistance.

Johnny N. 
Clasificación:
5.0

Can't think of anything. Experience was a 10

Timothy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

LATOYA N. 
Clasificación:
4.0

The web site instructions were a bit complicated. But, overall it worked and I am satisfied.

Steven P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew W. 
Clasificación:
2.0

i rented on Sunday and asked to pick up at a place that was open on sunday. my pickup got moved twice to places that were not open on Sunday. The lady at hair one came in in 25 minutes when i called her. When it changed locations it gave me a link that did not work to reply to the change and i was on hold for 25 minutes to th 800 number

Timothy W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Whitney W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jennifer M. 
Clasificación:
3.0

If the dropoff location has changed, it would be helpful to send an email or call. It would also be helpful if anyone knew what had happened so that they could give this information when called.

Sean C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deborah N. 
Clasificación:
5.0

Carolyn was amazing. She was extremely helpful and attentive to my needs. I will frequent them in the future and recommend.

cheryl B. 
No se han enviado comentarios para esta ubicación.

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