Comentarios de los clientes para Hi View Mini Mart

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Hi View Mini Mart

Clasificación general:

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RICHARD P.
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The rental van had not been washed on the outside and not vacuumed inside. Other than that service and rental quality was good.

art S.
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El cliente no dejó un comentario.

ERIC R.
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After 20 minutes of use, we turned off the truck to load it and it wouldn't start again. We ended up calling the location we rented from.... no one answered. We called U-Haul customer service multiple times... no answer. When someone did answer after being on hold for 30 minutes, they transferred me for another lengthy hold and then I got disconnected. After 3 and a half hours of waiting in the freezing cold, roadside assistance finally showed up and!!!!!!!!!!! They didn't have the right part. So more waiting in the freezing cold. I know these reviews don't make any difference, but today was absolutely infuriating. We were not offered any sort of compensation, no apology, absolutely nothing. I was actually charged $2 more dollars for going over my estimated mileage. Just the cherry on top of a really shitty day.

Mohammed M.
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El cliente no dejó un comentario.

Matthew C.
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The staff was friendly and equipment was clean! We love U-haul!

GINGER D.
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I have no complaints with the location or van. Very satisfied customer.

William K.
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El cliente no dejó un comentario.

Jose H.
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El cliente no dejó un comentario.

Scott Z.
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I have rented here several times. They are always friendly and efficient.

William R.
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I rented to bags of blankets 12 total. None left the inside of the truck. I was one short when returning and was charge for the blanket. I will be moving from this rent house to our house being built. I will bust open the bags of blankets and count to be sure I have 12 to start.

MATTHEW C.
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The people who work this location are very professional and friendly. We will be returning customers for you haul equipment here in Owasso Oklahoma.

James H.
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The cabin of the truck had Bottle water and a used cup full of coffee. There was also a cigarette lighter in the center dash and the seats smelled like cigarettes. I worried the truck wasn't cleaned and had to re disinfect and clean it out myself. Really poor experience, especially for those of us who actually take care and clean the equipment we use.

Travis K.
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El cliente no dejó un comentario.

CAROLYN G.
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El cliente no dejó un comentario.

STEVE P.
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Nothing. It was a great experience. They even helped me get the trailer back in place

DONALD C.
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Good job

Thomas S.
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El cliente no dejó un comentario.

Norman O.
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El cliente no dejó un comentario.

KATHRYN S.
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El cliente no dejó un comentario.

JERRY D.
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El cliente no dejó un comentario.

JERRY D.
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El cliente no dejó un comentario.

Joseph C.
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Explain the 26' truck a is rough rider - especially when empty

Dan E.
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El cliente no dejó un comentario.

WILLIAM Z.
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El cliente no dejó un comentario.

John K.
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the place is a little run down needs some serious updating

Doug T.
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Quick and easy, guys did a great job!

James C.
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I always this location. They are all very helpful and friendly.

JOSEPH K.
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El cliente no dejó un comentario.

michael L.
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Very helpful employees.

Jo G.
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Process was pretty easy and the moving blankets were definitely worth the extra money!!!

Kenneth C.
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The attendant was very helpful.

James V.
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El cliente no dejó un comentario.

cynthia B.
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I hadn't rented from Uhaul for over 20 years because of a previous experience. However, everyone in this location was extremely friendly. The truck was clean and mechanically sound. From what I experienced I wouldn't change anything.

Joseph C.
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El cliente no dejó un comentario.

Carolyn M.
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Very helpful and friendly

SUSAN E.
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El cliente no dejó un comentario.

Dayton B.
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Friendly and very efficient service. I don't remember the gentleman's name but he was awesome!

ROSE M.
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El cliente no dejó un comentario.

JOHNNY W.
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Nothing. Quick & easy. Return was same

Shelly K.
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El cliente no dejó un comentario.

LEE X.
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El cliente no dejó un comentario.

Cherokee D.
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El cliente no dejó un comentario.

Emily S.
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The owner of the store pretended not to have the keys when they were sitting in front of him. I'm not sure why. Very strange and I won't be using that location again.

steve G.
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El cliente no dejó un comentario.

AUDREY L.
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Amazing customer service, answered any/all questions.

QUEZADA E.
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Nothing. From start to finish the service and equipment were excellent.

Robert J.
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El cliente no dejó un comentario.

Jamie L M.
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El cliente no dejó un comentario.

Vandee X.
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This comment goes to most UHAUL's i've ever been to. Usually ran by one or two older gents and are very very slow. I would think it'd be a hassle free 5 minute rental and out the door I go but I find myself spending up to 20-30 minutes for whatever reason.

Scott B.
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KEEP THE VEHICLES MAINTAINED AND TUNED UP

Philip J.
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El cliente no dejó un comentario.

LYNDOL B.
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Outstanding personnel and equipment!

BILL R.
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El cliente no dejó un comentario.

ALDRIC M.
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Nothing

Neal H.
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The truck cab had not been cleaned at all. We found clothing and trash from the previous renter. Something had been spilled int the cup holders and on the floor. We had to spend twenty minutes cleaning. With the risk of Covid right now, the trucks should be cleaned between each rental. We were disappointed that ours was not.

Jeremy C.
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El cliente no dejó un comentario.

Ashley W.
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El cliente no dejó un comentario.

KRISTI R.
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El cliente no dejó un comentario.

Walter K.
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El cliente no dejó un comentario.

James G.
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El cliente no dejó un comentario.

Dale A.
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El cliente no dejó un comentario.

Michael L.
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El cliente no dejó un comentario.

Keisha W.
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El cliente no dejó un comentario.

Yves M.
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El cliente no dejó un comentario.

Eric I.
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El cliente no dejó un comentario.

Kenneth C.
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Great customer service.

VERNON S.
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El cliente no dejó un comentario.

arthur J.
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Get rid of covid19

Tom L.
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Used before, I'll use again.

shamim M.
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El cliente no dejó un comentario.

Kimberly O.
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El cliente no dejó un comentario.

Larry H.
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El cliente no dejó un comentario.

Michael S.
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When returning, the mileage and gas tank level information that was supposed to be updated was not and the employee working refused to work with me to fix it. I spent over an hour talking to customer service. After speaking to one rep I was told there was nothing to be done. I had to demand to speak to a supervisor. This supervisor was finally able to help and was courteous and amazing. He had to remotely check in my truck because the employees at the drop off location were unable to fix the issue even after speaking to the manager.

Roger S.
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El cliente no dejó un comentario.

Tammy R.
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El cliente no dejó un comentario.

Gregg R.
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El cliente no dejó un comentario.

Tisha F.
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Excellent Customer Service!!!!

Dustin E.
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They didn't have the truck that I reserved but upgraded to a larger one at the same rate. I was happy about that. Very affordable compared to competitors.

Anton Z.
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El cliente no dejó un comentario.

michael P.
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El cliente no dejó un comentario.

jim R.
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El cliente no dejó un comentario.

joseph K.
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The first truck we rented was dead and we were charged more than discussed and had extra charges that were not discussed in the initial contract. The extra charges totaled close to $100 dollars more than was ever discussed. Location was also a gas station and had their gas prices $0.50 higher than the other gas stations.

Susan B.
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El cliente no dejó un comentario.

Robert M.
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Everything went smooth. The customer service rep was polite and personable and efficient. Just not a very big location, however all of my needs were met.

Lori E.
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These gentlemen are incredibly friendly and helpful. I've rented 3 times in the last 6 months and the trucks are always clean and ready to go.

Eugene H.
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I have a bad back and had to hookup the trailer by myself as the owner refused to assist me. The attendant also took an extremely long time to get me my printed contract, leaving me waiting for about 20 minutes when I had already filled out everything online. When I dropped off, he told me to just back it in and drop it next to another one like it and come in. He didn't check the unit out for damages or cleanliness at all. Just stayed in the store sitting on his tail the entire time. Very poor service.

kathy H.
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El cliente no dejó un comentario.

steven B.
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Nothing, great service......

SCOTT H.
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El cliente no dejó un comentario.

Lois K.
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I did not choose this location but when I got to the location where I chose, I was told my truck was at a different location. I did not receibe any notification the location had been changed

Arnold D.
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nothing

JIMMIE M.
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Friendly staff, great customer service. The truck was as promised.

Katherine B.
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Gas station was dirty and falling apart. Man at the counter tried telling us it was U-Hauls policy that you had to fill the tank up to full. We were told at the picK up location that it only had to be filled to where we picked it up at.

Susan C.
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El cliente no dejó un comentario.

Michael C.
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the young man at the store was very customer focused.

benjamin F.
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Guy was nice and friendly but the cabin had dog hair all over it

Richard W.
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Thanks for everything.

Joel W.
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El cliente no dejó un comentario.

donald P.
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El cliente no dejó un comentario.

Janet B.
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El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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