Customer Reviews for GT Sew and Vac
(Distribuidor de U-Haul del vecindario)

567 comentarios

1231 E Washington St Ste E   Colton, CA 92324
(215 & Washington Next to Starbucks)

(909) 512-6989

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb.: 9 a. m. - 3 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(909) 512-6989

1231 E Washington St Ste E
Colton, CA 92324
(215 & Washington Next to Starbucks)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb.: 9 a. m. - 3 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
1.0

The salesman was extremely rude. The first time I went there he had urine in a bottle sitting on the floor. They promised things that they couldn't complete like change the payment to another card. He lied saying that I received blankets that I didn't. He put them on my bill and I didn't ask for any. He claimed that I didn't have my credit card when I picked the truck up which he told my son that I could pay with my credit card when I returned the truck and take my son's card off, which he said was a deposit but in fact it was a payment. He was very disrespectful and rude saying that if I couldn't afford to rent then I shouldn't have. I had no problem renting and that's not appropriate to say to a paying customer. The receipt doesn't add up correctly and I asked him to go over it with me and he said I shouldn't have signed it if I didn't agree with the amount and that wasn't the problem, I just asked for clarity. I totally didn't like his professionalism and the ability to take care of a paying customer. I told him I would be writing a bad review and would never come back there. That was the worst experience one should never had to deal with.

Krystal G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathy C. 
Clasificación:
5.0

The gentleman was very nice and friendly great service

CARMEN L. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN M. 
Clasificación:
4.0

The person behind the counter was exceptionaly nice!!!

SUZY R. 
Clasificación:
5.0

El cliente no dejó un comentario.

TOMMY D. 
Clasificación:
5.0

Thank you for your service. Look forward again if needed.

EMILY L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mychael S. 
Clasificación:
5.0

El cliente no dejó un comentario.

randy B. 
Clasificación:
5.0

I Believe the price and service's are reasonable. I've never have had a problem with renting from U-haul . really appreciate there service . one happy customerðŸ'â˜º

EMILY L. 
Clasificación:
5.0

They service at this location was AWESOME. Gracias.

Barbara H. 
Clasificación:
5.0

Excellent service! We will use in the future!!! Thank you!!

NICOLE H. 
Clasificación:
5.0

First location failed to open. Cost me one hour. Do not use San Bernardino location.

ROBERT R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sara U. 
Clasificación:
5.0

Nothing needed. The staff was great. I was quite satisfied.

ERNEST D. 
Clasificación:
3.0

Check the truck before renting it out to a new customer. I got a van with low air tire pressure

REGINALDDEMPSEY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

FILIBERTO M. 
Clasificación:
5.0

El cliente no dejó un comentario.

SAMER B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Channelle C. 
Clasificación:
5.0

Take The Moving King off your Mover option. So unprofessional!

Eileen A. 
Clasificación:
5.0

Staff has great customer service

Joe D. 
Clasificación:
4.0

Kind courteous service

Paul W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT M. 
Clasificación:
5.0

Keep up the good work

DESANDRA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexander T. 
Clasificación:
5.0

El cliente no dejó un comentario.

John R. 
Clasificación:
5.0

The van was in good condition and customer service was great. Thank You

ANN M. 
Clasificación:
5.0

Great customer service and quick in and out the door.

Anthony G. 
Clasificación:
4.0

El cliente no dejó un comentario.

karen M. 
Clasificación:
3.0

Homeless in the area by the trucks and several people from local businesses standing and blocking pathways.

Bonnie G. 
Clasificación:
5.0

I would not change anything. I was treated with respect and kindness. I had very good service.

EDWARD D. 
Clasificación:
1.0

I found staff at rental location were rude and not helpful

LESLI V. 
Clasificación:
5.0

El cliente no dejó un comentario.

OSVALDO V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nesta E. 
Clasificación:
5.0

El cliente no dejó un comentario.

BOB M. 
Clasificación:
5.0

Great service and very accommodating. They actually helped me save a lot of money. They could have easily let me walk out the door and charge me much more once I returned the truck and I honestly would not have been able to dispute the amount, but the guy stopped the transaction and worked with me to figure out a more cost efficient rental. I ended up paying less than a third of what I could have been paying. Honestly and compassion go a long way and these Gus go above and beyond to provide that. Thank you guys so much. You are amazing! Danté

DANTE LAMAR H. 
Clasificación:
5.0

They were very nice. Very helpful.

BRYAN F. 
Clasificación:
3.0

El cliente no dejó un comentario.

JON V. 
Clasificación:
4.0

The check-in or UHaul return process after hours was prolonged because the UHaul website could not recognize my location despite my cell phone having location tracking turned on.

CHRISTOPHER V. 
Clasificación:
5.0

It's great

ADRIAN M. 
Clasificación:
5.0

The key lock was hard to be open.

Dan O. 
Clasificación:
5.0

El cliente no dejó un comentario.

KRYSTAL G. 
Clasificación:
3.0

It was a bad experience for me to obtain the U-Haul truck, they gave me the runaround and wasted almost 2 hours of my morning.

James N. 
Clasificación:
1.0

Absolute disgrace! Sent me to 3 different locations all of which everyone was rude and just did not care at all. Then when I talk to actual employees they don't even care each time taking me further from where I wanted to be just to charge me for the mileage and make up for the $50 you lost because your employees can't get things right to begin with. The whole experience was CRAP! And I will never use your crappy company again! I'd rather tie everything up to a sedan than have to use your service.

RICARDO J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Joel R M. 
Clasificación:
5.0

El cliente no dejó un comentario.

KARINA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALEJANDRO R. 
Clasificación:
5.0

El cliente no dejó un comentario.

DINA R. 
Clasificación:
2.0

the website check-in and check-out is horrible. There should be alternatives that don't cost money to do business with u-haul

GREGORY D. 
Clasificación:
1.0

Terrible

DIANA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JENNIFER B. 
Clasificación:
5.0

Great customer service. Quick to respond when I had questions. Made sure I wasn't left with any questions. Very friendly service. Would highly recommend to a friend.

JOSEPH G. 
Clasificación:
5.0

El cliente no dejó un comentario.

michelle V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank W. 
Clasificación:
5.0

Customer service was great and I had no issues.

BRADLEY J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mark A. 
Clasificación:
3.0

El cliente no dejó un comentario.

RONALD W. 
Clasificación:
2.0

ND

alexander K. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROJITA C. 
Clasificación:
5.0

Truck was extremely dirty inside nd outside. Lot is very tight to maneuver

JAMES F. 
Clasificación:
5.0

El cliente no dejó un comentario.

FREDERICK E. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jake G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jeremiah F. 
Clasificación:
5.0

I dont have a ckmment, just thank you very much for been there for us!!!

LUIS V. 
Clasificación:
5.0

n/a.

michael L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth G. 
Clasificación:
5.0

Nothing more needed because it was great service!

ANGEL G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jacqueline S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald G. 
Clasificación:
2.0

I reserved a 20ft truck at a location 2 months before my move. 2 days before I called them and was told there was no 20ft truck available. They do not move vehicles and they don't provide a fuel tank of gas. I do not recommend U-Haul. They did provide me a larger truck at the same price as the 20ft but not sure when they were going to tell me about the change.

LISA H. 
Clasificación:
1.0

Overcharged the credit card.

CATARINO R. 
Clasificación:
5.0

El cliente no dejó un comentario.

VALERIE Z. 
Clasificación:
1.0

My reservation was changed 3 times. I booked for riverside and it was changed to Colton. Then the time was changed again from 8 to 9. The worker was late. The truck was filthy and nobody could find the keys. This set my entire day back 2 hours. Miserable experience.

DANIEL H. 
Clasificación:
1.0

El cliente no dejó un comentario.

GEORGE G. 
Clasificación:
5.0

Gracias

TYTEASHANNA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

MONIQUE B. 
Clasificación:
5.0

I have dealt with them a few times and every time they are very helpful.

DAVID S. 
Clasificación:
1.0

Don't fraud people money and now I have to spend time-fighting the extra charges. Tell people you charge for using this location in person. Then they can choose another location that doesn't charge to check-in person. I want my money back before I get an attorney. I will file in court to get my money back and customer service couldn't help, just send a request.

Ann H. 
Clasificación:
5.0

Great service and they were very friendly!

Alan H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ADAM W. 
Clasificación:
2.0

El cliente no dejó un comentario.

Lennard H. 
Clasificación:
3.0

We had several issues with the verification, saying that phone numbers were listed on the reservation and couldn't be used for verification even though it wasn't. I had also requested furniture pads that were not included in the rental.

Noel S. 
Clasificación:
5.0

The people here are so accommodating, professional and friendly. They helped us out in a huge way

Lorraine L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ian R. 
Clasificación:
3.0

Make sure they have enough equipment to rent for each truck that gets rented. I rented a furniture mover and didn't know they didn't have any until I picked up the u haul truck. If I was notified ahead of time I could have gone elsewhere. It was a huge inconvenience for me

Lorraine S. 
Clasificación:
3.0

When I made the reservation I was informed that my location for pick up may change, it did but they did a good job helping me to the next spot. Although the next place couldn't find my reservation at first, they did and all went well.

Cynthia M. 
Clasificación:
5.0

I absolutely loved my experience. Maria was amazing and made it a quick and easy process and safe with COVID precautions. I will ALWAYS use this place for my UHaul rentals.

christina S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Greg P. 
Clasificación:
1.0

They were not honest about the gas guage upon getting car. They rushed us to return it before 24 hrs. We dumped our stuff on the curb to rush back for them to say they made a mistake so I did not have a chance to move ally things. They charged me $180 for less than 24 hrs and they were rude ass hell. Do not come to this place.

STEVE K. 
Clasificación:
1.0

I drive truck 33 miles only I don't know why's charged me $119.00 dollars and have gas and clean

Ayman A. 
Clasificación:
4.0

Improve the website

Julio C. 
Clasificación:
5.0

El cliente no dejó un comentario.

jose C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jade O. 
Clasificación:
1.0

The representative was rude and not helpful. They lost the key to my uhaul rental .

SHANA B. 
Clasificación:
2.0

El cliente no dejó un comentario.

Trevor A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brad H. 
Clasificación:
2.0

My trucks windshield exterior was filthy. Also I ordered an furniture dolly and was given a regular dolly and charged 3 dollars more. The furniture dolly showed on my order. The girl at this location said it wasn't on the contract she had. I should not be charged for a dolly I did not order

Alfred P. 
Clasificación:
2.0

Truck had no gas. It was dirty.

ALMA G. 
No se han enviado comentarios para esta ubicación.

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