Customer Reviews for Greenwood Farms
(U-Haul Neighborhood Dealer)

79 comentarios

4550 Lawrenceville Rd   Loganville, GA 30052

(770) 554-8424

Horario

  • Mon–Sat
    10:30 a. m. - 7 p. m.
  • Domingo
    10:30 a. m. - 6 p. m.
Horario especial
  • 12/24/2022 - 12/25/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(770) 554-8424

4550 Lawrenceville Rd
Loganville, GA 30052

Servicios en esta ubicación:

Horario

  • Mon–Sat
    10:30 a. m. - 7 p. m.
  • Domingo
    10:30 a. m. - 6 p. m.
Horario especial
  • 12/24/2022 - 12/25/2022: cerrado

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Nothing. They were perfect.

Shatedius B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott E. 
Clasificación:
3.0

The truck was dirty inside the cabin. There were stains and build-up in the cup holders, the cabin had an odd dirty smell, the steering wheel was sticky and filthy, the windshield had to try sap all over it, and overall the exterior was dirty.

Radly O. 
Clasificación:
5.0

Service was awesome . It was easy to rent the truck and return it. The rental place was very helpful in renting n returning.

Danielle R. 
Clasificación:
4.0

El cliente no dejó un comentario.

BILL B. 
Clasificación:
5.0

I have rented twice from this location and the staff goes above and beyond for service.

Kathy H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Brad W. 
Clasificación:
5.0

El cliente no dejó un comentario.

April A. 
Clasificación:
5.0

Steve and Tony was excellent in welcoming me and gave me all the instructions I needed to make sure I have a safe and enjoyable move. They went above measure to make sure transaction was comfortable.

Ernie B. 
Clasificación:
5.0

Your website is not 100% useful. You could offer more options, or the ability to write notes or explanations if our job doesn't fit into your categories. It's great that you offer local movers, but you should give more explanation about how the process works. However, your customer service was helpful. Gracias.

Charlotte K. 
Clasificación:
2.0

Better customer service.

Nancy L. 
Clasificación:
5.0

Nothing needed

Mary jo J. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS D. 
Clasificación:
3.0

The truck had the low tire pressure symbol on. The owner talked politics the entire time I was trying to pickup the truck. They didn't check me out when I dropped off, just tool the key. Then I was charged more miles than I went.

Alaina D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff S. 
Clasificación:
5.0

Very good experience Very easy no problems at all thanks to the uhaul representatives

Willam K. 
Clasificación:
1.0

Well we're I was sent to the lady was very rude and I feel she was racist. I greeted her with a good morning 3 times before I got a response. I'm currently being charged for an extra day when the drop off date was today. I'm being charged for gas that wasn't even in the truck when I received it . I asked for paperwork for the truck and was told that it would be emailed to me. When I did receive the email in the spot we're I was supposed to sign someone had scribble in the spot . I was never allowed to see the arrangement only was told that I would receive the email. I feel that People of color are not welcome at the location at all . The truck ran perfectly .

Lakeiasa S. 
Clasificación:
4.0

Make sure pick up location tells customer truck must be returned to a specific location.

Marsha H. 
Clasificación:
5.0

Very friendly and kindly.

EMMANUELE K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristin P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Noah E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kaiya B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
3.0

The App.they were using to enter all our information either wasn't working correctly or it was problems on their end. Took us 30 min or better just to pick up the truck, very frustrating start. Also the daily rate charge plus charge by the mile. Then had to put fuel in it, I think their are other options that would have been a better value !!

Darrell T. 
Clasificación:
1.0

Normally I don't write reviews but I think this one deserves one . For one they charged my twice , now I'm out 80 bucks that I didn't authorize them to charge me on top of the 75 bucks that I agreed to. The truck also wasn't sealed I guess because the roof let tons of rain in and ruined several of my belongings by the time I realized the inside of the truck was flooded … wouldn't recommend to anyone staff was incredibly rude and talked to me like I was stupid when I asked them how to return the vehicle… terrible experience

Jillian S. 
Clasificación:
3.0

The early checkin with my phone was not good. I had to reset my password 4 times, called twice and was put on hold 10 minutes each time, wasn't told that the alternate phone called had to verify before I could continue to check in, and had to call an emergency number because the lockbox wouldn't open. The location and person helping was excellent, and the truck was very nice, but the after hours checkin was not.

Vic K. 
Clasificación:
5.0

Lied about cost.

David W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dustin G. 
Clasificación:
4.0

THIS WAS THE SECOND LOCATION..THE FIRST ONE WAS IN SOCIAL CIRCLE..THEY HAD NO TRUCK OR A RECORD THAT WE WERE SUPPOSED TO PICK ONE UP..EVERY TIME WE CALLED UHAUL DID A REALLY GOOD JOB MAKING ARRAINGEMENTS

Tracy S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Richard V. 
Clasificación:
5.0

El cliente no dejó un comentario.

brenda V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wilton W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary W. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAWLE M. 
Clasificación:
5.0

Good people.

Barry R. 
Clasificación:
1.0

It was raining bad then they ask me to take pic of fuel and mileage so back into rain I go huge puddles outside and no gutters on roof so I was wet to say the least ! They didn't move an ounce !

Richard K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ken G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JONATHAN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

EARTHA N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jorge R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel H. 
Clasificación:
5.0

Aside from the condition of the exterior, the U-Haul was very clean. Also great customer service. I will use them again when it's time for us to move. Thank you for a seamless experience.-Bianca

Bianca T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael J. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID N. 
Clasificación:
1.0

I had called to double check the hours. Was told we open at 10. But, won't be ready until 10:15. Need time to get system up and running. That's bullshit!. They were true to their words. No one showed up til 10:20. I had to call the district manager who happened to be in the area. By the time he got there the people were there. He didn't speak to me because the guys were there. VERY UNPROFESSIONAL! I feel I should be compensated for all the aggravation I went thru. Will NEVER use this location again!!!!!!!!! Oh, one more thing. While I was checking the truck out one of the workers was like I need this truck moved, kept saying that. And kept asking us to move our cars. Guess what!?!? Had you been on time we would have been gone. Absolutely rude!!!

STEPHANIE H. 
Clasificación:
5.0

The people at Greenwood Farms are very helpful, and friendly.

Donna S. 
Clasificación:
1.0

Was charged 37$ for gas totaling over 100$ will not use again

NATALIE G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Evariste T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lena P. 
Clasificación:
1.0

Well not quite sure where to start I had a 1:15 trailer reservation and went to check in with the employee and was told that the one and only one uhaul representative i guess you would call him would be back in 20 minutes so its now 1:35 I made him aware of my reservation he begins the lengthy questionnaire uhsul makes their employees go through and half way through it asks to upload pictures of your license an continues with more questions we almost get it completed then the program that it used rejected our entire application so just wasted 20 minutes started again and same thing happened we had our application rejected 5 times an hour and a half then finally the employee called his supervisor who finally got it straight and at 4:00 we finally were able to rent their equipment took over 3 hours to get a rental even though I reserved it earlier that day I don't blame uhaul though I think it's either the place that rents the equipment out because if employees cannot complete a simple transaction without repeating it over and over paying it'll work it still doesn't so he calls his supervisor to fix his mistakes it boggles my mind you have one job and one job only to fill the application with the customer an show them which equipment they are renting but if your incapacitated of completing a simple task like that and thats all they ask of you either pay attention and learn how its done properly and professionally or get your incompetent rear end back home where you belong. I had to sit an waste over 3 and a half hour dealing with stupidity

Jan R. 
Clasificación:
5.0

El cliente no dejó un comentario.

DENISE O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thi D. 
Clasificación:
5.0

El cliente no dejó un comentario.

GENE H. 
Clasificación:
3.0

Not thr best location. Very small parking lot

KELLY L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Teresa B. 
Clasificación:
1.0

They were unorganized when I picked it up and did not have any blankets or dolly's that I had on my order. When I dropped it off they were very rude. I will never use this location again.

LISA B. 
Clasificación:
1.0

Needed a truck to transport something locally. We had the truck for a little over an hour. We went 8 miles in total for the entire transport. Before returning, we added almost 3 gallons of gas back to the truck which got it back to where the meter was when we received it. Returned the truck and was charged an additional $16 for 3 gallons of gas that we have already paid for and added. Not to mention, there is no way they assessed and added 3 gallons of gas less than 4 minutes of returning the truck. We called about 8 times after returning to dispute only to be met with a busy signal each time.

AMBER F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lavonia W. 
Clasificación:
1.0

El cliente no dejó un comentario.

LORENA G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tomika H. 
Clasificación:
5.0

El cliente no dejó un comentario.

CLAIRE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Monique F. 
Clasificación:
5.0

This was the most positive crew I've ever met to pick up a uhaul.

TAMARLION C. 
Clasificación:
1.0

I arrived to pick you the U-Haul the key didn't match the vehicle I reserved. I called customer service and was on hold 2 .he with no answer. When I returned the vehicle the person admitted he was the one that put the incorrect key in the box with no apology. He treated me with no respect. The was another gentleman that corrected the changes and showed more concern that the first guy .

Cassandra S. 
Clasificación:
5.0

Tony and Scottie were a great assistance

David V. 
Clasificación:
5.0

When using the app, needs to be noted that a zero is added to the mileage. We spent an extra 45 mins checking in the vehicle, until I discovered a zero must be added to the mileage at checkout. If not you will be short a tenth n the app will show less mileage than when u started.

Stacy D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Maureen E. 
Clasificación:
4.0

El cliente no dejó un comentario.

karl F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ricky D. 
Clasificación:
3.0

I ordered a furniture dolly and it was not supplied. I instead took an appliance dolly. Also I ordered 12 furniture pads and they were not provided and I need a refund.

Melvin M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Martin U. 
Clasificación:
3.0

The customer service by U-haul was abysmal. It took over an hour for us to pick up our truck. The people at the site were friendly and awesome. U-Haul was slow and ineffective.

Jaymie G. 
Clasificación:
5.0

This was really a unique experience, a Uhaul location and country store combo. Thought it was fantastic and the man who runs it was great. Best ever.

dale A. 
Clasificación:
2.0

El cliente no dejó un comentario.

Kenneth B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANGELA C. 
Clasificación:
5.0

Buen servicio!!!

Suyenny S. 
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