Customer Reviews for Greenbriar Self Storage
(Distribuidor de U-Haul del vecindario)

475 comentarios

2925 Headland Dr   East Point, GA 30344

(404) 361-8490

Horarios de la ubicación

  • Lun. - sáb.: 10 a. m. - 6 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(404) 361-8490

2925 Headland Dr
East Point, GA 30344

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 10 a. m. - 6 p. m.
  • Dom.: cerrado

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

edgar J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roderick F. 
Clasificación:
4.0

El cliente no dejó un comentario.

SEAN B. 
Clasificación:
5.0

Make sure the equipment is mechanically sound.

Lewis W. 
Clasificación:
5.0

Mike was fantastic

James S. 
Clasificación:
5.0

I've been a customer here for about 5 years. Mike always goes over and beyond to help customers. ¡Gracias!

larry A. 
Clasificación:
5.0

El cliente no dejó un comentario.

THELMA G. 
Clasificación:
5.0

Improve your technology.

earnestine J. 
Clasificación:
4.0

This location needs hand trucks/dolly's to make it easier for its customers

SAMUEL F. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD B. 
Clasificación:
5.0

Best customer service Ive experience in all Atl locations

Ieshia T. 
Clasificación:
5.0

Mike is always great at this location. His personality, and customer related skills are excellent. I will always rent from this location.

DEBORAH S. 
Clasificación:
5.0

El cliente no dejó un comentario.

christopher H. 
Clasificación:
5.0

El cliente no dejó un comentario.

diamond L. 
Clasificación:
5.0

Great service thank you!!!

TOMMIE B. 
Clasificación:
2.0

El cliente no dejó un comentario.

maralice P. 
Clasificación:
5.0

Mike at this location was a pleasure to work with. He was very knowledgeable and helped me make better and informed decisions about my rental. Extremely easy process!

Capri C. 
Clasificación:
5.0

The service representative that assisted was well informed and showed great customer care.

DWETHE B. 
Clasificación:
5.0

Thank you thank you thank you

AUGUST C. 
Clasificación:
2.0

El cliente no dejó un comentario.

MICHELE H. 
Clasificación:
5.0

The truck was sitting near an ant bed and was full of ants

Santa M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MESHACH B. 
Clasificación:
5.0

Me. Michael was very supportive and informative on how to retrieve my contact-less rental. After a discrepancy from a different location not having my truck available as scheduled on my reservation, Greenbrier Self Storage was ready and available to meet and exceed my rental needs. I am grateful to have been able to utilize their U-haul services.

tenisha L. 
Clasificación:
5.0

ND

REGINA A. 
Clasificación:
2.0

I have been a long time uhaul fan and customer but this time took me for a loop 1st. Ride share is a confusing name for a u-haul experience. It sounds like enterprises we will pick you slogan. Name it what it is. .. check your own self in. 2. i was switched locations at the last minute by uhaul. The reason i chose the location i did was for convivence to the airport where i flew in. NO one called me if switching would be ok. By uhaul switching me caused me to have to take a taxi which the taxi driver didn't know what he was doing and overcharged me.,

greg S. 
Clasificación:
3.0

Answer the 1800 phone and stop long hold times. I could not return my truck till later because no answer and I was charged additional times 2. Will not be using uhaul anymore Local office was closed and website was no help it kept starting over

TINA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shaina S. 
Clasificación:
5.0

Mike was very helpful in helping me complete my information online. He was very professional and courteous. Kudos to Mike!

deborah S. 
Clasificación:
5.0

The rep was so accommodating as I experienced some unforeseen circumstances during my use with the truck. Wonderful customer service! Would recommend to use their services again!

GABRIEL W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Orlean D. 
Clasificación:
5.0

THUMBS UP. Thorough, knowledgeable, understanding, and helpful. Thanks for your terrific service.

keith W. 
Clasificación:
5.0

Not one thing

DORIAN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lamira J. 
Clasificación:
5.0

Excellent customer service and wonderful communication. 5 stars.

Ahmad A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dana M. 
Clasificación:
4.0

El cliente no dejó un comentario.

DEXTER S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Willie H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristan H. 
Clasificación:
1.0

Uhaul location was being double used as a residence. The manager wouldn't even let me in to help when I struggled with the self check in process. I returned my rental early but the next day I got a call saying equipment was missing. When I asked further about the missing dolly, then the story changed to the truck being dirty. Manager argued with me over the phone about the dolly? And then the dirty truck? It was leaves by the way. And they're trying to charge me $20 for clean out. DO NOT USE THIS LOCATION. SCAMMY. NOT HELPFUL. GHETTO. Truck was relatively clean once I finally got it, but I don't appreciate being nickeled and dimed.

Kamerin W. 
Clasificación:
5.0

El cliente no dejó un comentario.

CRISTEL M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Norman L. 
Clasificación:
5.0

El cliente no dejó un comentario.

angela J. 
Clasificación:
5.0

EXCELLENT. Truck had strong bleach smell, but that means they are taking covid seriously so that's a +. Staff was friendly, personable & most of all professional and willing to work with customers. Will recommend and return.

gladys P. 
Clasificación:
2.0

El cliente no dejó un comentario.

Sopeak P. 
Clasificación:
3.0

Service was good on phone and day of pick up. Returning truck next at 10:00 office was closed no one around to help return truck I was willing to pay the convenience fee to have you guys return truck but no one came. I did the self return but got stuck on entering the mileage as I later learned I had to enter a zero at the end of the numbers that's was 30 minutes later and the store was still closed. I finally was able to complete the return 45 minutes later the store was still closed. Several people drove up wanting to Rent truck but store was closed. Location was convenient but probably use another location next time.

jasiri R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashlee L. 
Clasificación:
5.0

I was supposed to have picked up a truck at 9:00 at the Washington rd. Location when I got there the truck was not there. I was sent to stonewall tell to pick up a truck at 11:00. There was no one available there to talk with me. I drove back to Washington rd. Then I was sent to headland location. Not please that I spent so much time looking for a truck I had made reservations for. Will not use again.

Betty P. 
Clasificación:
5.0

AWESOME AWESOME AWESOME! I was referred to this location after waiting 40 minutes at another location just to tell me they didn't have a truck for me. Once I arrived here I was greeted immediately with a warm smile and he went over and beyond to make sure I had a truck to use! Thank you so very much.

Adetinmi O. 
Clasificación:
5.0

The customer service from the owner at Greenbriar self storage went above and beyond to make everything perfect! He was Awesome!!!!!!

scott T. 
Clasificación:
5.0

Mike Herring was extremely helpful with this transaction. I appreciate his superior customer service skills.

Morena P. 
Clasificación:
4.0

Make sure key pick up box can open, so it wouldn't delay customer day

Marion O. 
Clasificación:
5.0

El cliente no dejó un comentario.

aaron E. 
Clasificación:
5.0

El cliente no dejó un comentario.

CANDIES M. 
Clasificación:
5.0

El cliente no dejó un comentario.

curtis B. 
Clasificación:
1.0

Have a better attitude and be helpful!

Ebony C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Debra B. 
Clasificación:
5.0

Simple Quick and easy

Rahjan R. 
Clasificación:
5.0

Very kind and professional!!

Lois W. 
Clasificación:
5.0

Great service!

Daishaun B. 
Clasificación:
3.0

The guy was very helpful but it seemed that my miles jumped up every minute and a half. In the beginning I was at 5730 I rode around the corner to Washington Rd I was at 5738 a less than five minute ride and I used that many miles I just don't believe it

martisha C. 
Clasificación:
5.0

El cliente no dejó un comentario.

benjamin A. 
Clasificación:
5.0

El cliente no dejó un comentario.

larry S. 
Clasificación:
4.0

El cliente no dejó un comentario.

kelly V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Claude G. 
Clasificación:
5.0

El cliente no dejó un comentario.

demetrius R. 
Clasificación:
5.0

El cliente no dejó un comentario.

chaunson P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vianey C. 
Clasificación:
5.0

El cliente no dejó un comentario.

carla R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandon D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vertez M. 
Clasificación:
5.0

El cliente no dejó un comentario.

CURTIS B. 
Clasificación:
3.0

El cliente no dejó un comentario.

James S. 
Clasificación:
1.0

I was quoted one price and was charged another price on top of being charged an extra $9

Latasha G. 
Clasificación:
5.0

I was very impressed with the professional service I received when I rented from U-Haul.

shirley W. 
Clasificación:
1.0

I was given a reservation for this location but never called back from to confirm. Then when I called they said they didn't have both the truck and auto transport like I was originally told. The guy was rude and having conversations with other people in the background. He later told me to come in to get the truck, then stated the auto transport was still not functioning so he would still have to locate a location that carried it. I had literally drove through town to pick up equipment. The employee never walked me out to the trucks to check anything, just sent me across a huge parking lot to figure out which truck was mine and sent me on my. Oh and also without a receipt, wrote done the address of a third address ( in gain red marker)where to receive the transport. He never left his seat and was very rude at times. Mind you I was sent to this location from another U-Haul location(Old National Rd. Atlanta, Ga). This meant now I would be needing to now go to a third location to receive the final equipment needed for my move out of state. This has been one of my worst experiences ever.

ebony W. 
Clasificación:
5.0

Gr8 experience!!!!

Dehanna H. 
Clasificación:
5.0

Nothing no one thing the guy who was there was real cool

terence G. 
Clasificación:
1.0

I received an email saying I didn't return the equipment. However the location did not update the records. On the receipt it says it was returned July 28th but it was returned July 27th. I had to visit the establishment a second time to receive an update that the equipment was indeed turned in.

Jacqueline H. 
Clasificación:
5.0

El cliente no dejó un comentario.

CURTIS B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nikole C. 
Clasificación:
5.0

El cliente no dejó un comentario.

justin L. 
Clasificación:
5.0

Nothing excellent service

letitia P. 
Clasificación:
1.0

They were 15 min late opening then he was taking forever going thru the steps

PATRICK C. 
Clasificación:
2.0

El cliente no dejó un comentario.

Shawnta C. 
Clasificación:
5.0

Have this location open on Sundays.

Trudy C. 
Clasificación:
5.0

We are new to Georgia, having recently relocated here from the Midwest. In the past, I've had a couple of negative experiences with U-Haul--including our trip here from Chicago, in which we rented a truck that broke down on us. Not even one complaint about Greenbriar Self Storage and UHaul however. And the manager, Mike, is wonderful. He seems to wear a lot of hats and somehow keeps the operation there running smoothly. He is kind, very helpful, and extremely understanding. He made sure our truck was clean and went outside himself to sweep and mop a truck that was, in my opinion, fairly clean already. That's professionalism. Thanks, Mike. We hope we don't have to move again anytime soon but, if we do, we'll be coming back to your location!

kelly M. 
Clasificación:
5.0

The manager at the Greenbriar location was very patient, kind, helpful & professional. The storage area was reasonably kept, but security could be improved upon, especially for women who may need to go check on their property by themselves. For customer convenience, this location should be available and open on Sundays, too! Gracias.

Trudy C. 
Clasificación:
1.0

This experience was terrible. The person working at the location is not there for business hours. He did arrive at the time of my rental reservation. But the 10ft truck I reserved, he said I couldn't have because the battery was dead. He offered to send me to another nearby location or give me a discount on a 15ft truck. I said I would take the 15ft truck. I had only reserved the truck for 10am to 2pm. He extended it until 6pm. He checked me out, gave me keys to, supposedly, the truck parked in front of the location. I went to try to open the truck, the keys he gave me did not go to that truck. The truck was actually all the way across the parking lot. He also informed me that there was NO GAS AT ALL in the truck and I needed to go straight to the gas station. When I got in the correct truck, it indeed was COMPLETELY EMPTY OF FUEL. Luckily there was a gas station close by. He told me that if I brought it back on at least 1/4 full, I would get a credit. I did make it to the gas station, but I was terrified that it wouldn't make it. I had no issue with the truck itself. I did take advantage of the extended time, but I still didn't need to keep it until 6pm. I brought the truck back roughly around 4pm. The guy at the location was nowhere to be found. I ended up doing the return on my phone, but I didn't know what to do with the keys, as there was no one to hand them to. I called the Uhaul 1-800 number and was told to look for a drop box outside. I did locate the box but it was not in front of the place I rented the truck from, it was in front of the business NEXT DOOR. I will never rent a Uhaul from Greenbriar Public Storage on Headland Dr. in Atlanta GA EVER AGAIN. The rental was deeply discounted but the experience was extremely frustrating. I hated it, it was terrible.

DEBORAH L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dan L. 
Clasificación:
5.0

Mike was very helpful and knowledgeable.

LaMira J. 
Clasificación:
5.0

El cliente no dejó un comentario.

CURTIS B. 
Clasificación:
1.0

Very bad experience the whole entire time.

Bebee K. 
Clasificación:
5.0

Mike is the best. Service was excellent, equipment was great and he's just a delight to work with.

marilyn R. 
Clasificación:
1.0

El cliente no dejó un comentario.

Caliel C. 
Clasificación:
5.0

El cliente no dejó un comentario.

richard B. 
Clasificación:
5.0

El cliente no dejó un comentario.

richard B. 
Clasificación:
4.0

Mike was so kind and patient with me! I really appreciate his kindness. Good bless...

debra B. 
Clasificación:
1.0

El cliente no dejó un comentario.

douglas G. 
Clasificación:
5.0

No comment

Karen G. 
Clasificación:
4.0

El cliente no dejó un comentario.

JESSE W. 
No se han enviado comentarios para esta ubicación.

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